In this episode, you'll hear about the key lessons that Jen learned while driving the marketing for 3 billion dollar SaaS brands: how to create competitive positioning (critical more than ever in this busy SaaS landscape), how to build customer-centric brands and the benefits of following that marketing strategy, and finally, how to think about brand building and when to truly focus and invest in it. Another episode with a wise and knowledgeable guest, enjoy!

Notes:

- 03:20 Turning The Whole Concept Of Enterprise Software On Its Head

- 05:05 Focusing On The Deepest Pain To Find Product-Market Fit

- 07:35 Scaling By Squeezing Into The Broader Company And Other Pain Points

- 09:45 The Critical Role Of Competitive Positioning

- 13:00 Don't Change Your Positioning: Repeat It, Repeat It, Repeat It

- 14:10 Use Feedback To Hone In The Positioning

- 15:55 Don't Put The Entire Big Vision Into The Positioning or Tagline

- 17:20 Test The Positioning: Look For People To Start Nodding Their Head

- 18:10 Get Feedback As Fast As Possible

- 19:10 Benefits Of Building a Customer-Centric Brand

- 24:45 The Right Time To Do Brand Building

- 29:05 CMO's Skills and Success Are Perfect Qualifications To Move Into The CEO Seat

- 31:20 The Challenge and Opportunity Of Making Emotional Connections Virtually

- 34:00 Lightning Questions