Revenue Hub
161 episodes - English - Latest episode: about 2 months ago -We aim to discuss topics relevant to professionals within the Hotel, Travel & Leisure sectors.
Whether you are in a Revenue Management function, Reservations, Front Office Operations, Digital Marketing or Sales, we hope the topics discussed will be of interest and either answer some questions or prompt some more.
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Episodes
Hotel Sector Post Pandemic: More Financial Headwinds Ahead?
June 09, 2022 15:47 - 33 minutes - 30.3 MBWelcome to another of our Coffee Time chats. Today we are joined by: 🔹 Dr Donald Wise of Strategic Solution Partners, one of our Expert Partners In this discussion we talk with Dr Don about how the hotel industry looks post pandemic. We consider the current cost of living crisis and impact on travel this summer and also reflect on 'perceived value' and when this might start to bite back against current inflated rates. Finally, we ask Dr Don is the hotel sector still attractive for invest...
RevMarketing Automation (RMA): The Missing Link Between Revenue & Marketing
June 01, 2022 15:00 - 15 minutes - 14.6 MBWelcome to one of our Expert Insights discussions. Today we are joined by: 🔹 Erik Munoz of Userguest, one of our Expert Partners In this discussion Erik introduces us to RMA – RevMarketing Automation – What is it, Why is it important, How can it bring together the revenue and marketing teams, and what problem does it solve? Hope you enjoy the discussion👍 👏 If you value what we do, please consider becoming a 'Friend of Revenue Hub' 👀 If you would like to watch the video Here is the ...
Price Optimisation: The What, The Why and The How (Demo Time!)
May 18, 2022 15:00 - 48 minutes - 44.4 MBWelcome to one of our Hotel Tech chats. Today we are joined by the A-Team: 🔹 Alexander Edström and Alexandra Fjällman of Atomize, one of our Expert Partners In this discussion we look at price optimisation, what it is, why do it and how to do it. We explore the factors influencing price optimisation, the number of calculations involved, why you can’t optimize without some form of technology and resistance to investing – ultimately leaving revenue on the table. We get the chance to look a...
Is The Hotel Revenue You Generated Making it to The Bank?
May 17, 2022 15:00 - 40 minutes - 37.2 MBWelcome to another of our Coffee Time chats. In this discussion we are joined by: 🔹Neil Grammer of Strategic Solution Partners, one of our Expert Partners In this discussion we look at the critical importance of ensuring the hotel revenue you have generated actually makes it to the bank. We explore how the pandemic and current staffing shortages have highlighted financial control and process problems that can lead to significant risks We dig into a number of common risks present right no...
Independent Hotels Can Blaze a Trail to The Commercial Strategy Role
April 20, 2022 13:04 - 34 minutes - 31.8 MBWelcome to another of our Coffee Time chats. In this discussion we are joined by: 🔹 Jack Lindemuth of Strategic Solution Partners, one of our Expert Partners In this discussion we talk about the 'new kid on the block', the Commercial Strategy Role, that overarching role encompassing Revenue, Marketing and Sales. We explore what is driving this change? Where the role is being adopted and why there may be resistance at the independent hotel level. We dig into some of the core benefits of e...
Who Are We: Userguest - in conversation with Hicham Benyebdri
April 13, 2022 15:00 - 30 minutes - 27.7 MBIn this Who Are We interview we are joined by: 🔹 Hicham Benyebdri of Userguest We are delighted to welcome Userguest as one of our Expert Partners In this discussion, Hicham Introduces us to Userguest, their solution and typical client profile. He also looks a little into the future and what that might involve, finally touching on the issue of data privacy including GDPR and a cookie less world Hope you enjoy the discussion 👍 👏 If you value what we do, please consider becoming a 'Frien...
Who Are We: Franco Grasso Revenue Team - in conversation with Franco Grasso
April 11, 2022 15:00 - 21 minutes - 20 MBIn this Who Are We interview we are joined by: 🔹 Franco Grasso of Franco Grasso Revenue Team We are delighted to welcome Franco Grasso Revenue Team as one of our Expert Partners In this discussion, Franco introduces us to his company, their core service and typical client profile. He also explains why he started the company and what value he believes the team adds to their clients. Finally touching on what the future might hold for them. Hope you enjoy the discussion 🤞👍 👏 If you value...
Hotel Forecasting in The New Normal - Has Anything Changed?
April 11, 2022 15:00 - 34 minutes - 31.7 MBWelcome to another of our Expert Insight discussions. Today we are joined by: 🔹Veit Meier of berner+becker NB: berner+becker are one of our Expert Partners In this discussion Veit takes us back to basics and looks at the fundamental task of Hotel forecasting. We look at what impact the pandemic, technology adoption and staffing issues has had on why we forecast, what we forecast and how often we review it. Finally, we consider is it time to move from the traditional way of forecasting t...
Is Revenue Strategy Just a Pipedream for Most Hotels?
April 06, 2022 15:00 - 52 minutes - 48.3 MBWelcome to another of our Coffee Time chats. In this discussion we are joined by: 🔹 Neville Isaac of Beonprice and 🔹 Karin Van Rhee of Juyo Analytics Please note, both Beonprice and Juyo Analytics are Expert Partners In this conversation, we discuss with Neville and Karin whether revenue strategy is just a pipedream, for most hoteliers We look at how old fashioned and outdated approaches to revenue management, or more accurately pricing, continually hold back the evolution to revenue s...
Howsmyrate "Who Are We?" - In conversation with Kris Glabinski
March 31, 2022 15:00 - 24 minutes - 22.5 MBIn this Who Are We interview we are joined by: 🔹 Kris Glabinski of Howsmyrate We are delighted to welcome Howsmyrate as one of our Expert Partners In this discussion, Kris Introduces us to the company, when and why it was formed and it’s core solution in rate shopping and price analysis. He outlines the cost effectiveness, and customization flexibility, that they can offer through the utilisation of Google Data Studio, who is their typical client profile, and what benefits they gain from...
How Design Can Drive Revenue and Profitability in a F&B Outlet
March 29, 2022 15:00 - 34 minutes - 31.8 MBWelcome to another of our Coffee Time chats. In this discussion we are joined by: 🔹 Glen Coben 🔹 Jacqueline Villamil of Strategic Solution Partners, one of our Expert Partners In this discussion, Glen and Jacqueline talk about a project Glen and his team were involved with, developing an innovative F&B model that provides a safe environment, multi dining options, increased guest experience, improved value proposition and impacts the overall revenue generation and cost control Hope you e...
Value of Unified Decision Data for Revenue and Digital Marketing
March 28, 2022 15:00 - 42 minutes - 39 MBWelcome to another of our Coffee Time chats. Today we are joined by: 🔹 Erik Munoz – Chief Commercial Officer at Lybra NB: Lybra are one of our Expert Partners Following our recent video conversation with Stephanie of Cogwheel Marketing and Connor at Topline about The Marriage of Revenue and Marketing we continue a similar theme with Erik, exploring the value of unified decision data for both hotel revenue management and digital marketing teams. We discuss a number of areas including: Wh...
The Marriage of Revenue Management and Marketing
March 18, 2022 13:23 - 37 minutes - 34.1 MBWelcome to another Expert Insights discussion. Today we are joined by: 🔹 Stephanie Smith – Founder and Digital Matriarch at Cogwheel Marketing and 🔹 Connor Vanderholm – CEO and Co-Founder of Topline Revenue NB: Cogwheel Marketing and Topline Revenue are both Expert Partners with Revenue Hub In our conversation, Stephanie and Connor look at a number of areas where revenue management and marketing can work together in a blissfully happy marriage of knowledge and expertise 😉 They look spe...
Strategic Solution Partners "Who Are We?" - In Conversation with Bill and Jacqueline
March 16, 2022 17:57 - 22 minutes - 20.2 MBIn this "Who Are We" interview we are joined by: 🔹 Bill Scanlon, President, CEO & Founder 🔹 Jacqueline Villamil, Chief Operating Officer We are delighted to welcome Strategic Solution Partners as an Expert Partner In this discussion, Bill and Jacqueline introduce us to Strategic Solution Partners and we cover a number of areas: • When they were founded • Do they have a typical client profile • What are their service offerings • How do they add value to their hotel clients Hope you e...
Thoughts to Drive Hotel Direct Bookings Both Now and Future
March 03, 2022 16:50 - 35 minutes - 32.9 MBWelcome to another of our Coffee Time chats Today we are joined by: 🔹 Michael Goldrich, Chief Experience Office at The Hotels Network NB: The Hotels Network are one of our Expert Partners In this discussion, Michael does a bit of future gazing looking at what a hotel should consider in relation to the customer journey. Additionally, he touches on how hotels could be leveraging the direct booking desire and also outlines 3 digital marketing trends all hoteliers should keep an eye on: T...
Why the Way Hotels Forecast is Wrong and Outdated
February 10, 2022 15:36 - 43 minutes - 39.4 MBWelcome to another of our Coffee Time chats. Today we are joined by: 🔹 Apo Demirtas – CEO & Founder at HotelIQ NB: HotelIQ are one of our Expert Partners Today we talk about the way Hotels Forecast and why the current method is wrong and outdated. We touch on a number of subjects, namely: Flaws in the current way hotels forecast? Is ‘forward looking ‘data only of value at macro/corporate level? Prediction rather than forecast and the ‘zero based’ principle? Why a resistance to chang...
Thinking of Becoming a Revenue Management Consultant?
January 27, 2022 16:00 - 44 minutes - 41.1 MBWelcome to another of our Coffee Time chats. Today we are joined by: 🔹 Connor Vanderholm Co-Founder and CEO at Topline NB: Topline are one of our Expert Partners Topline are a Revenue Management consultancy, which Connor founded in 2020, so we thought it would be good to hear his perspectives on starting and building a consultancy business Whilst there are many reasons why someone might start a consultancy, one of the first things we explore is whether you are looking to replace your c...
Hotel Technology: Fear of Change or Fear of Missing Out
January 24, 2022 14:51 - 50 minutes - 46.2 MBWelcome to another of our Coffee Time chats. Today we are joined by: 🔹 Jos Schapp – CEO & Co-Founder at Roomdex 🔹 Priya Rajamani – VP Support & Implementation at Stayntouch 🔹 Niels de Wilde – Commercial Director at Zoku NB: Roomdex are one of our Expert Partners Today we talk about Hotel Technology, it’s value to hoteliers and why there is still some resistance to get on board. We touch on a number of subjects, some core ones being these: • How has the pandemic influences technology...
Hotels Must Evolve Fast - It Will Be a Tough Future Otherwise
December 09, 2021 09:53 - 23 minutes - 21.3 MBWelcome to another of our Coffee Time chats. Today we are joined by: 🔹 Javier Delgado Managing Partner and CEO for Europe, Middle East and Africa at mirai NB: mirai are one of our Expert Partners Today we touch on a number of topics starting with a positive mood of hope and optimism that travel will return, whilst also realising that hotels can be a little short-sighted and have short memories. We touch on the topic of direct bookings and OTAs, how their respective budgets are handled ...
Current State of Business Travel in the German Market and What Future Might Hold
December 08, 2021 09:15 - 44 minutes - 40.5 MBHi, welcome to one of our Coffee Time chats, a kicked back, feet up, type of discussion. Today we are joined by: 💠 Pontus Berner and Veit Meier from berner+becker, one of our Expert Partners Today we discuss the current situation regarding business travel in the German market. We look at expectations and the reasons for travel, what the guys at berner+becker are seeing within their client portfolio – which destinations are holding up and which are still challenging – and finally, what ...
Marriott Branded Hotel? Tips and Advice to Drive Commercial Impact
November 30, 2021 15:58 - 31 minutes - 28.6 MBWelcome to another Expert Insights discussion. Today we are joined by: 🔹 Stephanie Smith - Founder and Digital Matriarch at Cogwheel Marketing and 🔹 Connor Vanderholm - CEO and Co-Founder of Topline Revenue NB: Cogwheel Marketing and Topline Revenue are Expert Partners Today we talk with Stephanie and Connor about a number of the Marriott systems and reports, exploring how hoteliers can utlisise them to have the best commercial impact. We look specifically at MRDW, MBOP, MarRFP, Marri...
Hotel Benchmarking: Coffee Time Chat with Peter Brauer and Henrik Karlsson
November 09, 2021 11:26 - 39 minutes - 36 MBHi, welcome to one of our Coffee Time chats, a kicked back, feet up, type of discussion. Today we are joined by: 💠 Henrik Karlsson from Benchmarking Alliance and 💠 Peter Brauer from Get Into MoRe, one of our Expert Partners Today’s chat is around the value of Hotel Benchmarking post pandemic and as Meetings and Events start coming back on line what metrics could you be looking at to maximise your revenue in this valuable area. Hope you enjoy it 🤞👍 If you would like to watch the video ...
Let Us Be Clear Revenue Managers Do Not Create Demand
October 28, 2021 14:00 - 19 minutes - 18 MBWelcome to another Expert Insights discussion. Today we are joined by: 🔹 Connor Vanderholm CEO and Co-founder of Topline, one of our Expert Partners We speak with Connor at Hampton Inn & Suites Orem whilst he is out and about on a business road trip. He outlines what he feels are some misconceptions of where Revenue Managers sit in the demand equation and what they are responsible for – which is primarily Yield Management. He explains there seems to be a misunderstanding that Revenue Ma...
Marketing Audit: Not Exciting But Crucial To Your Budget
October 26, 2021 13:54 - 30 minutes - 27.7 MBWelcome to another Expert Insights discussion. Today we are joined by: 🔹 Stephanie Smith Founder and Digital Matriarch at Cogwheel Marketing, one of our Expert Partners In this discussion Stephanie outlines why she feels the ideology around the digital marketing budget needs to evolve, rather than asking the question “how much am I going to spend” we should be asking “is what I’m spending in the right place” – and this is where the marketing audit comes in as a first step. We consider t...
Meetings & Events: To Sell or Not Sell? Now That Is A Question!
October 20, 2021 10:00 - 35 minutes - 33 MBWelcome to another Expert Insights discussion. Today we are joined by: 🔹 Niki Van den Broeck Head of Business Development at Get Into MoRe, one of our Expert Partners In this discussion we look at how the groups, meetings and events space is improving and what trends are they seeing. We then explore as this business starts to improve how do you decide whether to sell or not sell i.e. how do you prioritise those sales enquiries. Niki outlines what criteria should be considered when eval...
Get Predictive: Moving Beyond BI and Forward Looking Data
October 13, 2021 08:55 - 34 minutes - 31.8 MBWelcome to another Expert Insights discussion. Today we are joined by: 🔹 Apo Demirtas CEO and Founder of HotelIQ, one of our Expert Partners In this discussion we consider how data analysis can go beyond pure business intelligence and forward looking data and now explore predictive algorithms through AI. We look at the strategic value of predictive data to plan ahead, staff ahead and allocate resources effectively across all hotel departments. Finally we review 4 stages for utilising d...
Hotel Group Business: Where the RM and DoS Butt Heads Unnecessarily
September 20, 2021 15:00 - 20 minutes - 18.3 MBWelcome to another Expert Insights discussion. Today we are joined by: 🔹 Connor Vanderholm Co-Founder and CEO at Topline, one of our Expert Partners In this discussion we look at one simple area where a property DoS and a Revenue Manager can butt heads where it really isn’t necessary. Connor outlines a few factors that can create some of this tension and also a simple approach to resolving the potential tension and getting both parties on the same page If you would like to watch the vi...
Why Hotel Marketing Needs to Move Beyond ROI and ROAS
July 30, 2021 15:20 - 43 minutes - 39.6 MBWelcome to another Expert Insights discussion. Today we are joined by one of our regular guests: 🔹 Stephanie Smith – Founder & Digital Matriarch at Cogwheel Marketing, one of our Expert Partners In this discussion we pick up on a topic Stephanie has written about recently, namely the need for hotel marketing to move beyond the metrics of ROI and ROAS. We discuss how there needs to be a change in hotel marketing mindset, what other KPIs should be considered to truly determine hotel perform...
German Hotel Market Update, Group Business and Changing Compsets
July 15, 2021 15:00 - 44 minutes - 40.5 MBWelcome to another Expert Insights discussion. Today we are joined by our regular guests from berner+becker: 🔹 Veit Meier – Director of Operations 🔹 Till Benthien – Senior Revenue Manager and Head of Employee Development In this discussion we reflect back on our conversation in April to see how the German Hotel Market has changed in the last 3 months. We cover a number of topics, touching on different German regions, inbound travel, groups and events business, pricing and changing compse...
Beonprice and Juyo Analytics Announce Exciting New Partnership
July 14, 2021 15:30 - 21 minutes - 19.9 MBWelcome to another Expert Updates discussion. Today we are joined by 2 Guests: 🔹 Emilio Galan CTO & Co-Founder at Beonprice 🔹 Vassilis CEO & Founder at Juyo Analytics In this discussion we hear about the recently announced partnership between Beonprice and Juyo Analytics The two tech companies join forces to combine the strategic vision of Juyo with the operational vision of Beonprice within one integrated solution. The new reporting feature gives Beonprice’s customers access to easy,...
The Hotel Mindset: Is It More Like Nokia or Apple?
May 21, 2021 11:30 - 53 minutes - 48.9 MBWelcome to another Expert Insights discussion, where we pose the question: Is the Hotel Mindset More Like Nokia than Apple? Have hotels used the pandemic period to start developing a more customer centric approach to their product, pricing and promotion or will they just revert back to type. These are some of the topics we explore with our 2 guests: 🔹 Niki Van den Broeck, Head of Business Development at Get Into MoRe and 🔹 Vassilis Syropoulos, Founder and CEO at Juyo Analytics Bo...
7 Hotel Commercial Mistakes and What To Do About Them
May 13, 2021 14:35 - 58 minutes - 53.8 MBWelcome to another Expert Insights discussion. Today we are joined by 2 Guests: 🔹 Stephanie Smith Founder & Digital Matriarch at Cogwheel Marketing, one of our Expert Partners 🔹 Jack Lindemuth Founder at JLL Commercial Strategy Consulting and Partner at Strategic Solution Partners In this discussion we pick up on a recent case study Jack wrote following a consultancy project with an independent 4-star boutique hotel. Jack was brought in to figure out why the property’s revenue struggl...
Google Free Booking Links for Hotels - Less Theory, The Results Are In !!
May 07, 2021 16:37 - 46 minutes - 42.2 MBWelcome to another Expert Insights discussion. Today we are joined by Pablo Delgado, CEO of mirai mirai are one of our Expert Partners In this discussion we look at the hot topic of Google Free Booking Links Rather than talking in general terms, we take a deeper dive, looking at the following: 🔹 Where do the free links actually show up on the Google landscape 🔹 What is real time data showing us about the impact since launch 🔹 Free Booking Links as a share of clicks and sales 🔹 Do fre...
Meetings and Events Are Returning .... So Now What?
April 29, 2021 15:54 - 50 minutes - 46.1 MBWelcome to another Expert Insights discussion. Today we are joined by 2 guests from Get Into MoRe, one of our Expert Partners 🔹 Niki Van den Broeck – Manager of Business Development 🔹 Peter Brauer - Co-founder In this discussion we explore the impact of Covid on Hotel Meetings and Events, what green shoots are we starting to see, where is demand coming from, what segments seem most active, how do we see meetings and events picking up through 2021 and into 2022, Space as a Service and how...
GuestEQ "Who Are We?" - In Conversation with Scott Curran
April 21, 2021 16:00 - 29 minutes - 26.6 MBWe are delighted to welcome GuestEQ as an Expert Partner In this "Who Are We" interview we are joined by: Scott Curran - Co-founder of GuestEQ In this discussion Scott talks about his background and his journey from concierge to leading the strategic operations of a multi property hotel company. He introduces us to GuestEQ, the company, it's solution and core differentiators, outlining how his frustration with antiquated operational practices led to him developing the platform. Finally,...
The Current Situation and Challenges Facing the German Hotel Market
April 15, 2021 18:01 - 52 minutes - 48.3 MBWelcome to another Expert Insights discussion. Today we are joined by our regular guests from berner+becker 🔹 Veit Meier – Director of Operations 🔹 Till Benthien – Senior Revenue Manager and Head of Employee Development In this discussion we consider what is the current situation and what are the challenges for hotels in Germany. We cover many topics including the difference between city hotel and coastal destinations, will domestic demand be enough, new supply will increase competition...
Roomdex "Who Are We?" - In Conversation with Jos Schaap
April 13, 2021 14:48 - 31 minutes - 28.9 MBWe are delighted to welcome Roomdex as an Expert Partners. In this "Who Are We" interview we are joined by: Jos Schaap - CEO and Co-founder of Roomdex In this discussion Jos talks about his background, working for a major technology company, founding his own company, selling it and then Co-founding Roomdex. He introduces us to Roomdex, the company, it's solution and core differentiators, also outlining how their technology adds revenue in a higher efficient and effective manner - and sh...
The Value of CRM Audiences and Insights to Drive Additional Revenue
April 09, 2021 17:14 - 29 minutes - 26.6 MBIn today's podcast we are joined by 🔹 Robert Schimmel, Vice President of Product Management at Cendyn In this discussion, Robert talks about 3 of Cendyn's recent product developments: Audiences, Insight Score and PriorityQ and through these products outlines the value and importance of understanding and segmenting your guest data He also illustrates how this increased guest knowledge can be utilised to drive additional revenue. Hope you enjoy the discussion 🤞👍 Here is a link to more inf...
Beonprice "Who are We?" - In conversation with Emilio Galán
March 25, 2021 17:00 - 26 minutes - 24.7 MBWe are delighted to welcome Beonprice as an Expert Partner In this “Who Are We” interview we are joined by: Emilio Galan – CTO and Co-founder of Beonprice In this discussion Emilio talks about his background and how his early career plans led to him fulfilling his goal to become an entrepreneur. He introduces us to Beonprice, the company, it’s solutions, their core differentiators and how their aim is to empower Revenue Managers through their solution Finally Emilio talks about how they...
Using Hotel Breakeven to Evaluate Recovery Revenue Strategies (Pt2)
March 18, 2021 14:03 - 32 minutes - 30 MBWelcome to another Expert Insights discussion. Today we continue our conversation with our 2 guests: 🔹 Peter Russell – Chief Operating Officer at Russell Partnership Technology and 🔹 Thibault Catala – Founder and Managing Director at Catala Consulting If you missed Part 1, here is a link to the podcast In this episode (part 2) we explore the different scenarios that may come up as we plan to reopen. We also look at the possible cost implications and revenue opportunities these scenario...
Why Understanding Hotel Breakeven Helps Your Revenue Management Recovery Strategies (Part 1)
March 16, 2021 16:30 - 31 minutes - 28.9 MBWelcome to another Expert Insights discussion. Today we are joined by 2 guests: 🔹 Peter Russell – Chief Operating Officer at Russell Partnership Technology and 🔹 Thibault Catala – Founder and Managing Director at Catala Consulting In this episode we touch on a number of areas around 'Hotel Breakeven', what it is, why it's important and how can it help you model revenue strategies as we plan for the recovery. Hope you enjoy the discussion 🤞👍 If you would like to watch the video 👀 Here ...
Customer Lifetime Value: How Does Price Fairness and Price Identity Fit In?
March 09, 2021 17:00 - 29 minutes - 26.8 MBWelcome to another Expert Insights discussion Today we continue our conversation with our 2 guests from Beonprice: 🔹 Neville Isaac – Chief Customer Officer and 🔹 Jannik Heitmüller – Sales Director If you missed Part 1, here is a link to the podcast In Part 2 we look at how Price Fairness and Price Identity feeds into Customer Lifetime Value. We also take a moment to reflect on the current Covid situation and how Price Fairness and Price Identity may be influenced in the short term bec...
Price Fairness and Price Identity: What Is It and Why Is It Important? (Part 1)
March 05, 2021 17:30 - 29 minutes - 26.7 MBWelcome to another Expert Insights discussion Today we are joined by 2 guests from Beonprice: 🔹 Neville Isaac – Chief Customer Officer and 🔹 Jannik Heitmüller – Sales Director We have broken our conversation into two parts, this is Part 1 and Part 2 will come out early next week. In this discussion we talk about two core topics: 🔸 Price Fairness and 🔸 Price Identity In part 2 we will look at how these two elements feed into Customer Lifetime Value. Hope you enjoy it 🤞👍 If you wou...
Atomize "Who Are We" - In conversation with Alexander Edström
March 03, 2021 16:00 - 28 minutes - 25.8 MBWe are delighted to welcome Atomize as an Expert Partner In this “Who Are We” interview we are joined by: Alexander Edström - CEO of Atomize In this discussion we talk about how a chance conversation between one of the founders and a hotelier, combined with their previous experience in real time revenue optimization for online publishers, led to the idea to build Atomize. We also hear about their typical client profile, geographical focus, product differentiators. Finally we discuss how...
Should Major Brand Hotels Consider External Revenue Management Consultancy
March 02, 2021 15:43 - 32 minutes - 29.3 MBWelcome to another Expert Insights discussion Today we are joined by 3 guests: 🔹 LaToya Elam - General Manager at Homewood Suites Atlanta-Alpharetta, Georgia 🔹 Connor Vanderholm - Co-Founder at Topline Revenue 🔹 Jonathan Baker - Co-Founder at Topline Revenue Today we ask should major branded hotels considering engaging an external revenue management consultancy? It is a wide ranging discussion and highlights 5 key areas that are important to consider: 🔸 Relationship 🔸 Experience 🔸 ...
Hotelperformance "Who are We?" - In conversation with Emanuele Nardin
February 03, 2021 18:24 - 18 minutes - 16.6 MBWe are delighted to talk with another of our Expert Partners. In this "Who Are We" video we are joined by: Emanuele Nardin - Managing Director of Hotelperformance We talk about Hotelperformance and how it’s consultancy services have developed to reflect the ever evolving commercial focus in the Hotel industry alongside the technology which empowers it. We also hear about Hotelperformance’s typical client profile in Italy and how clients can engage with them across some or all of their se...
mirai "Who are We?" - In conversation with Pablo Delgado
January 15, 2021 16:00 - 31 minutes - 28.9 MBWe are delighted to welcome mirai as an Expert Partner In this “Who Are We” video we are joined by: Pablo Delgado - CEO of mirai Pablo talks about his background, the early days of mirai and how it evolved as the internet started booming. We also hear about mirai’s typical client profile, their core services and why Pablo feels this difficult year will provide opportunities for hoteliers prepared to invest in core elements that support the direct channel. 🎞 If you would like to watch th...
Hilton Branded Hotel? Tips and Advice to Drive Future Demand
December 14, 2020 16:00 - 53 minutes - 48.6 MBToday we are joined by 2 guests 🔹 Stephanie Smith - Founder and Digital Matriarch at Cogwheel Marketing 🔹 Connor Vanderholm - Co-Founder and Chief Revenue Officer at Topline Revenue In today’s discussion we are look specifically at Hilton branded Hotels and ways they can drive demand. Some of the ideas could be applied generally but our guests do reference technology which is Hilton specific. With Stephanie’s experience in Digital Marketing and Connor’s background in Revenue Management ...
Intelligent Hospitality (HotelIQ) "Who Are We" - In conversation with Apo Demirtas
December 10, 2020 17:00 - 27 minutes - 25 MBWe are delighted to welcome Intelligent Hospitality as an Expert Partner In this “Who Are We” video we are joined by: Apo Demirtas - Founder & CEO Apo talks about his background and how the idea of Intelligent Hospitality and HotelIQ came about. We also hear about their typical client profile and how Apo feels marrying the General Managers skill at running their hotel, combined with BI and data across the complete operation, will provide a distinct advantage post crisis. 🎞 If you would ...
Right Revenue "Who Are We?" - In Conversation with Adrienne Hanna
December 04, 2020 18:15 - 21 minutes - 19.4 MBWe are delighted to continue our Expert Partner relationship with Right Revenue https://rightrevenue.co.uk/ In this “Who Are We” discussion we are joined by: Adrienne Hanna - Founder of Right Revenue Adrienne talks about her background, how Right Revenue came about and it's evolution from a revenue management consultancy into a fully fledged tech company. We also hear about Right Revenue's typical client profile and why Adrienne feels technology is so important post crisis and where the...