Retention, Retention, Retention: What Can Hotels Do To Improve It?

Hi, welcome to another Expert Insights discussion



Today we are joined by Deanne Soderberg who is a seasoned HR professional and presently a Human Resource Industry Expert Consultant and Talent Specialist with Strategic Solution Partners one of our Expert Partners,



Her 16 years as VP of Human Resources with Hay Creek Hotels involved growing a small start-up hotel company from 4 boutique properties to over 20 while building a company culture and developing Human Resource Strategies



Her experiences as HR Director and Trainer with Omni Hotels for over 11 years brings background in luxury city hotels across the US and speaks to her employee relations & retention expertise as a hospitality HR Strategist.



We thought it would be interesting to draw on her experience and explore the topic of staff retention and tactics to employ to help with the staffing challenges the hotel sector faces 



During the conversation we touch on subjects such as:

Why so much focus on hiring but little about retention
Developing Managers into Leaders
Value of communication
Rewards and Recognition
Career Development
Culture underpins everything

 

Really hope you enjoy the conversation



 👀 If you would like to watch the video of our discussion

Here is the YouTube link: https://youtu.be/Gr9XY3_rukM



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