QSR Uncut
302 episodes - English - Latest episode: 2 days ago - ★★★★★ - 27 ratingsQSR Uncut is a podcast from the editors of QSR magazine—the leading publication for foodservice owners and operators—that discusses the current state and future of the fast-food restaurant industry as it recovers from the COVID-19 pandemic. Made for restaurant executives, entrepreneurs, consumers, and leaders, each episode candidly shares expert advice from some of the industry's most insightful leaders.
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Episodes
MOD Pizza's CEO on how they've maintained culture through crisis
January 08, 2021 22:00 - 54 minutes - 37.5 MBRestaurant employees have had a brutal year. Not only are foodservice jobs disappearing along with restaurant and dining-room closures, but also, those who have managed to hold onto their jobs are being asked to put their health at risk while simultaneously abiding by more stringent safety standards and playing mask police, to boot. MOD Pizza cofounder and CEO Scott Svenson recognizes how hard the year has been on his employees. That's why his team has spent the pandemic doubling down on MO...
How Voodoo Doughnut balances its icon status with the realities of COVID-19
December 18, 2020 20:00 - 42 minutes - 29.2 MBThere was a time when Voodoo Doughnut was a cash-only restaurant—in fact, that time was 2019. Yes, this Portland, Oregon–based doughnut shop was such an icon that it could get away with doing things like not accept credit cards and stay open 24 hours a day. But COVID-19 forced Voodoo to quickly catch up with reality, which it did by instituting things like third-party delivery and online ordering. Now the 10-unit brand is learning how to maintain its icon status while also modernizing its ...
BurgerFi reinvents the better-burger model for our post-pandemic world
December 11, 2020 20:00 - 35 minutes - 24.6 MBThe recession of a decade ago was very fruitful for the burger industry, and specifically the better-burger category. In the wake of Five Guys' success, many other fast casuals sprung up around the country a decade ago, dishing high-quality burgers, fries, and shakes. So how should we expect the current crisis to affect the better-burger space? One big clue is found in BurgerFi, one of those brands to emerge out of the recession. The Florida-based concept has grown to about 120 locations s...
Wingstop Week: CEO Charlie Morrison on becoming a top 10 global brand
December 04, 2020 20:00 - 54 minutes - 37.5 MBIt's Wingstop Week! That's right, this week we're sharing daily interviews with executives at the wings giant, detailing how the company was positioned to weather the COVID crisis, the spectacular success it's managed throughout the pandemic, and its blueprint for becoming a top 10 global restaurant company. Today is the interview you've been waiting for: CEO Charlie Morrison joins the podcast to talk about the potential he saw in the brand when he joined in 2012, the steps he and his team...
Wingstop Week: CTO Stacy Peterson on designing an industry-leading tech stack
December 03, 2020 20:00 - 31 minutes - 22 MBIt's Wingstop Week! That's right, this week we're sharing daily interviews with executives at the wings giant, detailing how the company was positioned to weather the COVID crisis, the spectacular success it's managed throughout the pandemic, and its blueprint for becoming a top 10 global restaurant company. Stay tuned all week as we share conversations with Wingstop's leading executives, including CEO Charlie Morrison, offering a rounded view of what's going right for this Dallas-based comp...
Wingstop Week: President of international Nicolas Boudet on how to grow globally
December 02, 2020 19:00 - 28 minutes - 19.7 MBIt's Wingstop Week! That's right, this week we're sharing daily interviews with executives at the wings giant, detailing how the company was positioned to weather the COVID crisis, the spectacular success it's managed throughout the pandemic, and its blueprint for becoming a top 10 global restaurant company. Stay tuned all week as we share conversations with Wingstop's leading executives, including CEO Charlie Morrison, offering a rounded view of what's going right for this Dallas-based comp...
Wingstop Week: SVP of people Donnie Upshaw on the power of culture to lead you through crisis
December 01, 2020 22:00 - 25 minutes - 17.3 MBIt's Wingstop Week! That's right, this week we're sharing daily interviews with executives at the wings giant, detailing how the company was positioned to weather the COVID crisis, the spectacular success it's managed throughout the pandemic, and its blueprint for becoming a top 10 global restaurant company. Stay tuned all week as we share conversations with Wingstop's leading executives, including CEO Charlie Morrison, offering a rounded view of what's going right for this Dallas-based comp...
Wingstop Week: CMO Christina Clarke on shaping the brand's persona
November 30, 2020 20:00 - 26 minutes - 18 MBIt's Wingstop Week! That's right, this week we're sharing daily interviews with executives at the wings giant, detailing how the company was positioned to weather the COVID crisis, the spectacular success it's managed throughout the pandemic, and its blueprint for becoming a top 10 global restaurant company. Stay tuned all week as we share conversations with Wingstop's chief technology officer, SVP of people, president of international, and finally CEO Charlie Morrison, offering a rounded vi...
A big-chain mindset for a startup plant-based fast casual
November 25, 2020 19:00 - 36 minutes - 25 MBCarin Stutz has worked in the restaurant industry for about four decades, including executive positions at Così, McAlister's Deli, and Red Robin. In 2019, she took the CEO position at Chicago-based fast casual Native Foods, which has 12 units across four states serving a 100 percent plant-based menu. But while Stutz had plans to apply her corporate restaurant know-how to this exciting startup, 2020 has proved to be a major roadblock to activating that potential. Stutz joins the podcast to t...
How a startup ice cream franchise has re-created its experience during COVID
November 20, 2020 19:00 - 37 minutes - 26 MBPizza and chicken wings may be crushing right now, but what about the ice cream category? For something so dependent upon a social experience—not to mention a product with such a short shelf life—how do ice cream brands translate to an off-premises environment? That's been top of mind for David Leonardo for nine months. Leonardo is a former exec with Burger King, Arby's, and Wendy's who now serves as the CEO of Chill-N Nitrogen Ice Cream, a South Florida–based franchise that just opened its ...
Restaurantology Ep 5: An investor’s perspective on the opportunity for restaurants
November 13, 2020 10:00 - 54 minutes - 37.8 MBIt’s the fifth and final installment of the Restaurantology series, and we’re talking with Savory Fund’s managing partners, Andrew Smith and Greg Warnock. Chock-full of valuable and practical insights for leaders of emerging restaurant brands, this session offers a very detailed glimpse at how investors search for smart investments, what kind of opportunity they see in the restaurant industry today, and the things they think restaurant leaders should be doing today to set their brands up f...
Restaurantology Ep 4: The benefits of thinking like an investor
November 12, 2020 10:00 - 44 minutes - 30.7 MBIt’s part four of our Restaurantology series, and we’re getting into the nitty gritty of how a management team like Savory supports the restaurants within its portfolio and leverages its resources to turn emerging brands with tons of potential into more profitable entities. Savory Management president Shauna Smith and vice president of brand development and strategy Alonso Castaneda also talk with us about the goals of the $100 million Savory Fund, the types of restaurant concepts they’re ...
Restaurantology Ep 3: How two brands landed post-pandemic investment deals
November 11, 2020 10:00 - 1 hour - 43.3 MBIt’s part three of our Restaurantology series, and today we’re talking about the state of the mergers and acquisitions market during the COVID-19 crisis. Prior to the pandemic, Savory Fund’s portfolio included the fast casuals Mo’Bettahs, Swig, and R&R BBQ. But just this fall, Savory closed on controlling investments in The Crack Shack, based in Southern California, and Austin-based full-service brand Via 313 Pizzeria. In this session, Michael Rosen, founder of The Crack Shack; Brandon and ...
Restaurantology Ep 2: It’s time to focus on growth again—here’s how
November 10, 2020 11:00 - 52 minutes - 36 MBIt’s part two of our Restaurantology series, and we’re talking with emerging restaurant leaders about their unique expansion plans. The coronavirus pandemic clearly slammed the brakes on restaurant momentum in the spring, but nimble operators have found ways to navigate the crisis and return to growth—albeit growth that considers the “new normal” of restaurant operations. Kimo Mack, cofounder of Hawaiian fast casual Mo’Bettahs, and Chase Wardrop, president of beverage and sweets chain Swig...
Restaurantology Ep 1: Why hospitality is still critical to restaurant success
November 09, 2020 11:00 - 48 minutes - 33.5 MBToday is our first episode in the Restaurantology series! Restaurantology is a partnership with Savory Fund, which was launched earlier this year by investment firm Mercato Partners, and was established to make investments in exciting up-and-coming restaurant concepts and then equip them with the resources they need to scale up and become more profitable. First up in the Restaurantology series, we’re talking with R&R BBQ president Neil Harfert and Savory Management President Shauna Smith. ...
What pivoting looks like to a full-serve breakfast chain
November 03, 2020 19:00 - 40 minutes - 27.7 MBEveryone got hit hard by the COVID-19 pandemic, but full-service chains were especially rocked by losing dining rooms. And with a huge shift in daypart activity due to millions of Americans working from home, breakfast concepts also felt the effects of the pandemic more acutely. Suffice to say this year hasn't been particularly kind for full-service breakfast chains. But Famous Toastery, a Charlotte, NC–based breakfast, brunch, and lunch franchise, hasn't given up. The brand successfully ad...
Why menu innovation still matters, according to Velvet Taco's CEO
October 23, 2020 15:00 - 43 minutes - 29.6 MBBefore the pandemic, fast-casual taco joint Velvet Taco was cruising. It had grown to 15 locations doing $4 million in average unit volume, and it planned aggressive growth across the U.S. Menu innovation was at the core of this incredible success, as Velvet Taco was committed to outside-the-box taco flavors and a Weekly Taco Feature that tried everything from crickets on a taco to a Turducken holiday taco. While the pandemic slammed the brakes on that momentum, president and CEO Clay Dover ...
A look inside this year's QSR Drive Thru Study
October 16, 2020 18:00 - 42 minutes - 29.4 MBWe’ve been publishing the QSR® Drive-Thru Study now for over 20 years, holding quick-service chains accountable by reporting on their performance in speed of service, order accuracy, and other important metrics critical to drive-thru success. But with much of the industry maximizing their drive-thru performance—and with the pandemic skewing what is normal—it was clear that the study needed a refresh. That's why we’ve partnered this year with Darren Tristano and his firm FoodserviceResults to...
Mendocino Farms is finding its way in an off-premises world
October 09, 2020 10:00 - 33 minutes - 22.8 MBMendocino Farms is the perfect example of fast casual 2.0. Committed to big footprints with beautiful designs and activities like foosball and corn hole, the Los Angeles–based brand elevated the entire fast-casual experience and built significant buzz as a result, growing to 35 locations between California and Texas, with plans to scale nationally. Then came the COVID-19 pandemic. Mendocino Farms, which was so invested in a dine-in experience, had to quickly translate that in-store identity...
How FOCUS is creating a brand experience through digital ordering
October 02, 2020 10:00 - 46 minutes - 31.8 MBDigital strategies were important before the pandemic, but they're critical today, and restaurants have only scratched the surface with digital innovations. Nobody knows that better than Dan Getsacov, chief commercial officer at Atlanta-based FOCUS Brands. He's responsible for designing the "shared backbone" for Moe's, Schlotzsky's, Carvel, Cinnabon, Auntie Anne's, Jamba, and McAlister's Deli that drives digital success for all seven brands. Gertsacov joins the podcast to talk about how dig...
Evolving the service style at this emerging fast-casual taco player
September 29, 2020 20:00 - 33 minutes - 23 MBThe COVID-19 pandemic has hit different parts of the country and different foodservice categories in different ways. Of course, the full-service industry has suffered far more than counter-service concepts, and urban centers like New York City have been more negatively impacted than suburbs and cities that rely on driving traffic. Chris Blanchard is president and cofounder of Chicas Tacos, an emerging fast-casual taco concept based in Los Angeles. In the last 6 months, he and his team have ...
The marketing efforts keeping this beloved 97-year-old burger chain afloat
September 18, 2020 17:00 - 31 minutes - 21.9 MBFlint, Michigan–based concept Halo Burger was built on the fundamentals of quick service—cheap and convenient burgers, fries, and shakes—way back in 1923. And while it's seen a lot in its 97 years, the eight-unit regional burger joint is facing its toughest task yet with the COVID-19 pandemic. Olivia Ross, Halo Burger's director of marketing, joins the podcast to talk about how the chain is modernizing its operations and marketing platforms and balancing those with nearly a century's worth o...
Inside the mind of a leading investor during the COVID-19 crisis
September 11, 2020 19:00 - 39 minutes - 27.2 MBPrivate investment firm RSE Ventures has built a name for itself in the business community, both for its stakes in renowned restaurants like Momofuku, Milk Bar, &pizza, and Bluestone Lane, as well as for its CEO Matt Higgins, who has appeared as a guest shark on "Shark Tank." But the firm has gone beyond placing smart bets on exciting companies, particularly during the COVID-19 pandemic; these days, RSE has taken an active role in helping its brands pivot in the midst of the crisis. RSE mana...
A fast-casual pizza CEO's recipe for success moving forward
September 04, 2020 15:00 - 41 minutes - 28.7 MBEasily served contact-free and beloved by families, pizza has proved to be uniquely resilient during the COVID-19 crisis. But what about the fast-casual pizza space, which relies so heavily on the in-store experience? Brands like Oath Pizza, which launched in Nantucket in 2015, have been forced to pivot more than traditional pizza chains, and for Oath that's included investments in things like meal kits, a food truck, and ghost kitchens. Oath president and CEO Drew Kellogg joins the podcast...
Why food trucks could have a resurgence post-pandemic
August 27, 2020 20:00 - 43 minutes - 29.6 MBWhen cousins Jim Tselikis and Sabin Lomac launched their food truck Cousins Maine Lobster in Los Angeles in 2012, food trucks were red-hot. But while many trucks fizzled out after a few years and the broader trend settled into a sort of community-by-community niche, Cousins has expanded through franchising and established itself as an international seafood sensation with both truck and brick-and-mortar locations. Tselikis joins the podcast to talk about how a food-truck business has some in...
Turning parking lots into a restaurant goldmine
August 20, 2020 21:00 - 40 minutes - 28 MBEven before the pandemic, the very definition of a restaurant was starting to change thanks to ghost kitchens, virtual brands, and the broader digitization of the restaurant experience. But COVID-19 has supercharged that process; now more than ever, operators are discovering that all they need to open for business in any community in America is a commercial kitchen. Enter REEF. What originated as a parking lot management company is turning valuable real estate—parking lots in 20-plus cities...
Imagining the restaurant of the future
August 14, 2020 20:00 - 34 minutes - 23.4 MBCOVID-19 has completely upended the restaurant industry and will likely permanently alter the restaurant experience as we know it, both through technology upgrades that take much of the experience online and through in-store changes that affect how a customer moves through a physical space. Bruce Reinstein, partner at foodservice consultancy Kinetic12, is keeping on top of how restaurants will likely change in the future. He joins the podcast to talk through some of his predictions, what eme...
Yum Brands! CEO David Gibbs on navigating the world's largest restaurant company through a crisis
August 10, 2020 10:00 - 37 minutes - 25.8 MBIt’s already one of the hardest jobs in the restaurant industry: As CEO at Yum! Brands, David Gibbs oversees more than 50,000 restaurants across four brands, with 2,000 franchisees and 1.5 million employees globally. But considering the fact that he’d only had the job for a few months before the coronavirus outbreak slammed the breaks on the economy in March, Gibbs has had one of the more bizarre years of anyone in the industry. In an exclusive interview with QSR, Gibbs details how Yum manag...
NFL player turned BBQ CEO on how the future can include full and counter service
August 05, 2020 15:00 - 26 minutes - 18 MBGarrett Mills was a record-setting tight end for the University of Tulsa's football team before playing in the NFL for the New England Patriots, Minnesota Vikings, and Philadelphia Eagles. He exited the league in 2012 to get his MBA at Northwestern University, and eventually landed at Chandler Hospitality Group, parent of 60-unit full-service barbecue chain RibCrib. Mills joins the podcast to talk about how RibCrib leveraged its already-growing off-premises business to survive through the pa...
Why labor is this pizza chain's biggest issue during the pandemic
July 31, 2020 20:00 - 34 minutes - 23.7 MBPizza has been all but bulletproof during the COVID-19 pandemic, as it's easily served contactless and it's such a popular option for in-home family meals. But the industry isn't without its challenges during this crisis. Case in point: Labor. Steve Jackson, CEO of Hungry Howie's, joins the podcast to talk about the staffing issues that the nearly 50-year-old regional pizza chain has faced throughout the coronavirus pandemic, and to discuss the potential that the brand has for expansion in ...
Launching a franchise program in the middle of the pandemic
July 22, 2020 20:00 - 35 minutes - 24.6 MBThe coronavirus pandemic has slammed the brakes on many brands' marketing calendars, product roll outs, and expansion plans. But at least one brand is going full-steam ahead on its plans to franchise. Mici Handcrafted Italian is a six-unit fast casual based in Denver that has built a loyal following with premium Italian dishes. The company brought on Smashburger and Lettuce Entertain You veteran Elliot Schiffer as CEO in 2017 in an effort to take Mici to the next level, including with a fran...
The business model that's pandemic and recession proof
July 15, 2020 14:00 - 42 minutes - 29.2 MBDrive thru is on the lips of many restaurant operators today, as the model has proved to be mostly immune to the coronavirus pandemic. And drive thru certainly stands to factor into future restaurant growth, possibly even as a part of the full-service restaurant industry. Scooter's Coffee has been growing primarily through a drive-thru-only kiosk model since 1998—a model that CEO Todd Graeve says protected it from the worse effects of the Great Recession and is helping it survive the corona...
The role of health and juicing in a post-pandemic industry
July 10, 2020 20:00 - 39 minutes - 27.4 MBHealth and wellness were cruising as foodservice trends before the coronavirus pandemic. From organic foods to plant-based meat alternatives, and from gluten-free to clean-label, nutritious buzzwords drove sales to quick serves and fast casuals alike and commanded the lion's share of attention when it came to conversations surrounding menu innovation. But is that still the case? With the nation plunged into both a global pandemic and a recession, is there still a role for healthy trends? Je...
How a "growth juggernaut" set franchisees up for success during COVID-19
July 08, 2020 16:00 - 29 minutes - 20.2 MBSolid financials have always been a priority for franchisees looking for the next brand to add to their portfolios. And a wide range of incentives has become a nice way for foodservice brands to appeal to new franchise partners. But now more than ever, in the midst of a global pandemic, a great partnership between franchisee and franchisor has become a critical selling point for any limited-service company hoping to expand through franchising. Tropical Smoothie Cafe is one such brand focused...
The making of Atlanta's cult-favorite burger joint—and how it's survived the pandemic
June 26, 2020 21:00 - 1 hour - 48.4 MBGrindhouse Killer Burgers may not have much acclaim outside its home markets of Atlanta and Athens, Georgia, but locals have fallen in love with its funky vibe and premium burgers. The concept—which has three brick-and-mortars in Atlanta and one in Athens, along with a spot in Atlanta's airport—boasts welcoming patios, full bars, and decor that spotlights low-budget grindhouse flicks of yesteryear. In the first part of this episode, founder Alex Brounstein details the story behind Grindhous...
How DoorDash is trying to improve the 3rd-party delivery partnership
June 24, 2020 19:00 - 38 minutes - 26.5 MBWe're continuing with our series of mini episodes helping restaurants through the coronavirus pandemic. With input from operators, vendors, consultants, data analysts, and more, these mini episodes will facilitate incredibly important conversation on how we can collectively survive the coronavirus crisis. Next up: Toby Espinosa is vice president of business development at DoorDash, the third-party delivery platform that's rocketed to popularity since launching seven years ago, but has especi...
[Special] How DoorDash is trying to improve the 3rd-party delivery partnership
June 24, 2020 19:00 - 38 minutes - 26.5 MBWe're continuing with our series of mini episodes helping restaurants through the coronavirus pandemic. With input from operators, vendors, consultants, data analysts, and more, these mini episodes will facilitate incredibly important conversation on how we can collectively survive the coronavirus crisis. Next up: Toby Espinosa is vice president of business development at DoorDash, the third-party delivery platform that's rocketed to popularity since launching seven years ago, but has especi...
Insights from the only chain to have lived through the last global pandemic
June 17, 2020 21:00 - 26 minutes - 18.5 MBWe're continuing with our series of mini episodes helping restaurants through the coronavirus pandemic. With input from operators, vendors, consultants, data analysts, and more, these mini episodes will facilitate incredibly important conversation on how we can collectively survive the coronavirus crisis. Next up: James Walker is SVP of restaurants for Nathan's Famous, an iconic American company founded in 1916—two years before the Spanish Influenza pandemic. Walker joins the podcast to disc...
[Special] Insights from the only chain to have lived through the last global pandemic
June 17, 2020 21:00 - 26 minutes - 18.5 MBWe're continuing with our series of mini episodes helping restaurants through the coronavirus pandemic. With input from operators, vendors, consultants, data analysts, and more, these mini episodes will facilitate incredibly important conversation on how we can collectively survive the coronavirus crisis. Next up: James Walker is SVP of restaurants for Nathan's Famous, an iconic American company founded in 1916—two years before the Spanish Influenza pandemic. Walker joins the podcast to disc...
Slutty Vegan's Pinky Cole on being the change you want to see for the world
June 12, 2020 14:00 - 51 minutes - 35.4 MBWe're continuing with our series of mini episodes helping restaurants through the coronavirus pandemic. With input from operators, vendors, consultants, data analysts, and more, these mini episodes will facilitate incredibly important conversation on how we can collectively survive the coronavirus crisis. Next up: Pinky Cole is founder of Slutty Vegan, a plant-based concept based in Atlanta. Pinky joins the podcast to share the story of Slutty Vegan, her goals for the brand, and what she's l...
[Special] Slutty Vegan's Pinky Cole on being the change you want to see for the world
June 12, 2020 14:00 - 51 minutes - 35.4 MBWe're continuing with our series of mini episodes helping restaurants through the coronavirus pandemic. With input from operators, vendors, consultants, data analysts, and more, these mini episodes will facilitate incredibly important conversation on how we can collectively survive the coronavirus crisis. Next up: Pinky Cole is founder of Slutty Vegan, a plant-based concept based in Atlanta. Pinky joins the podcast to share the story of Slutty Vegan, her goals for the brand, and what she's l...
[Special] A fast-casual exec re-evaluates operations in pandemic
June 05, 2020 20:00 - 24 minutes - 16.6 MBWe're continuing with our series of mini episodes helping restaurants through the coronavirus pandemic. With input from operators, vendors, consultants, data analysts, and more, these mini episodes will facilitate incredibly important conversation on how we can collectively survive the coronavirus crisis. Next up: Scott Davis is president of CoreLife Eatery, a lifestyle fast-casual franchise with a focus on real, wholesome food served in more than 60 locations. Davis joins the podcast to dis...
A fast-casual exec re-evaluates operations in pandemic
June 05, 2020 20:00 - 24 minutes - 16.6 MBWe're continuing with our series of mini episodes helping restaurants through the coronavirus pandemic. With input from operators, vendors, consultants, data analysts, and more, these mini episodes will facilitate incredibly important conversation on how we can collectively survive the coronavirus crisis. Next up: Scott Davis is president of CoreLife Eatery, a lifestyle fast-casual franchise with a focus on real, wholesome food served in more than 60 locations. Davis joins the podcast to dis...
[Special] An emerging franchise revs up growth despite pandemic
June 02, 2020 21:00 - 24 minutes - 16.8 MBWe're continuing with our series of mini episodes helping restaurants through the coronavirus pandemic. With input from operators, vendors, consultants, data analysts, and more, these mini episodes will facilitate incredibly important conversation on how we can collectively survive the coronavirus crisis. Next up: Mike McFall is co-CEO of Biggby Coffee, a Michigan-based coffee brand with nearly 250 locations in 11 states. He joins the podcast to talk about how the company has continued to se...
An emerging franchise revs up growth despite pandemic
June 02, 2020 21:00 - 24 minutes - 16.8 MBWe're continuing with our series of mini episodes helping restaurants through the coronavirus pandemic. With input from operators, vendors, consultants, data analysts, and more, these mini episodes will facilitate incredibly important conversation on how we can collectively survive the coronavirus crisis. Next up: Mike McFall is co-CEO of Biggby Coffee, a Michigan-based coffee brand with nearly 250 locations in 11 states. He joins the podcast to talk about how the company has continued to se...
A salad fast casual's approach to ensuring safety
May 29, 2020 19:00 - 21 minutes - 15 MBWe're continuing with our series of mini episodes helping restaurants through the coronavirus pandemic. With input from operators, vendors, consultants, data analysts, and more, these mini episodes will facilitate incredibly important conversation on how we can collectively survive the coronavirus crisis. Next up: Michelle Bythewood is president of Salata, a Houston-based salad fast casual with 90 locations in seven states. She joins the podcast to discuss Salata's Safety Promise, how it's k...
[Special] A salad fast casual's approach to ensuring safety
May 29, 2020 19:00 - 21 minutes - 15 MBWe're continuing with our series of mini episodes helping restaurants through the coronavirus pandemic. With input from operators, vendors, consultants, data analysts, and more, these mini episodes will facilitate incredibly important conversation on how we can collectively survive the coronavirus crisis. Next up: Michelle Bythewood is president of Salata, a Houston-based salad fast casual with 90 locations in seven states. She joins the podcast to discuss Salata's Safety Promise, how it's k...
Starbird's CEO on how the definition of a restaurant is changing
May 26, 2020 18:00 - 42 minutes - 29.4 MBWe're continuing with our series of mini episodes helping restaurants through the coronavirus pandemic. With input from operators, vendors, consultants, data analysts, and more, these mini episodes will facilitate incredibly important conversation on how we can collectively survive the coronavirus crisis. Next up: Aaron Noveshen is founder and CEO of innovation agency The Culinary Edge, as well as CEO of the Bay Area premium fast food brand Starbird. He joins the podcast to talk about how St...
[Special] Starbird's CEO on how the definition of a restaurant is changing
May 26, 2020 18:00 - 42 minutes - 29.4 MBWe're continuing with our series of mini episodes helping restaurants through the coronavirus pandemic. With input from operators, vendors, consultants, data analysts, and more, these mini episodes will facilitate incredibly important conversation on how we can collectively survive the coronavirus crisis. Next up: Aaron Noveshen is founder and CEO of innovation agency The Culinary Edge, as well as CEO of the Bay Area premium fast food brand Starbird. He joins the podcast to talk about how St...
A fast casual CEO on pandemic reality: "Adapt or die"
May 22, 2020 20:00 - 25 minutes - 17.6 MBWe're continuing with our series of mini episodes helping restaurants through the coronavirus pandemic. With input from operators, vendors, consultants, data analysts, and more, these mini episodes will facilitate incredibly important conversation on how we can collectively survive the coronavirus crisis. Next up: Otto Othman is cofounder and CEO of Miami-based fast casual PINCHO, an emerging brand that has so far made it through the coronavirus pandemic relatively unscathed. Othman joins th...