PwC Luxembourg TechTalk
115 episodes - English - Latest episode: 20 days ago - ★★★★★ - 1 ratingAh, technology. To quote Steve Jobs, arguably the most famous disruptor of our time, "we have no idea how far it's going to go". Whether you're the savviest techy around or a complete tech-dummy or somewhere in between, join Carla Santos, a journalist eager to learn more about tech-related matters, and Christopher Rossa, who continuously seeks to demystify technology, during their monthly conversations with specialists from different industries, who share their knowledge on hot topics such as cybersecurity, cloud, and artificial intelligence.
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Episodes
The One on Cybersecurity at the boardroom
July 26, 2021 14:59 - 29 minutes - 40.1 MBEvery two years, we put together with the Institut Luxembourgeois des Administrateurs (ILA) the ILA/PwC Fund Survey to assess the governance trends. For those who participated in the survey, cybersecurity remains the main area of risk. Current times require boards to be more and more aware of security issues and reflect on, for instance, the risk of reading emails in public areas or sending confidential data in an unprotected format. In this episode of TechTalk, we speak with Koen Maris, ...
The One on Customer Transformation
July 12, 2021 12:42 - 32 minutes - 30.1 MBWe’ve all had some bad experiences as customers: waiting on hold for far too long, being bounced from one agent to another and another, looking for information on the website only to be left without an answer… The examples go on and on. That’s why Customer Transformation - or customer-driven business transformation - is key. In this episode of TechTalk, Patrice Passé-Coutrin, Director Technology Consulting, tells us how to deliver a great customer-centric experience that drives business gr...
The One on Skills for a Digital World
June 29, 2021 10:26 - 44 minutes - 60.5 MBSocial media manager, Blogger, App Designer, Cloud Services Specialist, Big Data Analyst...these jobs barely existed 10 years ago. What’s coming next? A smart design home manager, algorithm bias auditor and cyber calamity forecaster, just to name a few. It’s clear by now that the traditional path of getting a degree and finding a job for life no longer applies. It’s not only a generational and cultural phenomenon; technology is constantly evolving and hand in hand with it goes the evoluti...
The One on How Customer Centricity supports Growth, Efficiency and Innovation
June 14, 2021 15:45 - 43 minutes - 60.1 MBThe concept of the Experience Economy was first used by B. Joseph Pine II and James H. Gilmore in an article in 1998. While it has been around for a while, it is in the last five years that customer centricity and "everything UX" have seen a true takeoff. While few can challenge the fact that good design centered in the user/customer supports successful innovation, does it also support operational efficiency? How can design, sometimes considered a “nonessential matter” in business, support ...
The One on Digital Employee Advocacy
May 31, 2021 15:44 - 25 minutes - 35.1 MBIn today’s digital sphere, competition is fierce and people are constantly receiving information from every front. So, how can your organisation reach its audience more efficiently? Using corporate digital channels such as social media or a blog is a good way to go, but it’s not enough. You need an army of allies with the right networks to help you spread the message. In this episode of TechTalk, Yasmine Meziane, who manages PwC Luxembourg’s Digital Employee Advocacy programme, tells us w...
The One on Cloud Transformation
May 17, 2021 12:39 - 42 minutes - 58.2 MBAn increasing number of businesses are turning to the cloud to save costs and drive efficiencies, a trend reinforced by the COVID-19 pandemic. In this episode of TechTalk, we speak with Stéphane Zema, Technology Director at PwC Luxembourg about why businesses should move to the cloud and what’s the best way to go about it.
The One on the CX case study in Latin America
May 03, 2021 15:20 - 34 minutes - 47.4 MBCustomer experience, user experience...and the list goes on and on. In fact, “experience” has become a sort of suffix to which we add different types of actors, depending on the idea we want to convey. In this TechTalk episode, we speak with Armin Prljaca, Customer Experience Strategy Consultant at PwC Luxembourg’s Experience Center, about his work with a client in Latin America to boost their #customer experience practices.
The One on Automating Trust
April 19, 2021 14:13 - 44 minutes - 61.3 MBIn this episode of TechTalk, we speak with Kurt Fields, Director in Emerging Technology Advisory at PwC, about automating trust, one of the six technology convergences that PwC has isolated. But can trust, this precious and fragile human value, be truly automated?
The One on Digital Reflection
April 06, 2021 06:19 - 55 minutes - 75.6 MBImagine a future where everything has a twin, but that twin only exists in the digital world, like a simulation of reality that allows us to uncover new insights and test scenarios. Can you imagine the impact it would have on business? In this episode of TechTalk, we dive into digital reflection, one of the six technology convergences that PwC has isolated, together with our special guest Anand Rao, PwC’s Global AI Lead.
The One on Technology Convergence
March 22, 2021 15:43 - 51 minutes - 70.3 MBSome years ago, PwC, after a thorough assessment process, came up with the Essential 8 technologies for business. In this episode of TechTalk, we speak with Scott Likens, Emerging Technology Leader for US, China, and Japan, about how the convergence of these technologies is unlocking the next wave of innovation, yielding new business solutions that are greater than the sum of their parts.
The One on the Gender Gap in Tech
March 08, 2021 17:02 - 35 minutes - 48.2 MBWhile we’ve come a long way when it comes to gender parity, and progress has been made in a number of industries, others remain behind. Such is the case of technology, where women occupy less than 7% of the industry’s workforce in Europe. In this episode of TechTalk, and on the occasion of International Women’s Day, we talk with Sonia Letaief, Technology Manager at PwC Luxembourg, about her own experience as a woman working in tech and her views about the gender gap in the sector.
The One on how the lockdown triggered digital change
February 22, 2021 16:21 - 42 minutes - 48.8 MBCan you imagine what’s like to shift from 4,000 daily remote workers to 35,000 over just one weekend? In this episode of TechTalk, we speak with Ken Ducatel, IT Security Director at the European Commission’s DG DIGIT, about how his department pulled that off during the lockdown last year. He also shares his team’s experience in accelerating the Commission's digital transformation, in terms of technology readiness, governance, cybersecurity and culture.… and he shares some anecdotes too!
The One on ESG data and how to handle it
February 08, 2021 16:05 - 32 minutes - 37.3 MBSustainable Finance and ESG (Environmental, Social and Governance), arguably on the path to become a business paradigm, have taken a hold of the market and are moving from niche to mainstream by now. And with a new paradigm comes new regulation and reporting. In this episode of TechTalk, we talk to Ashraf Ammar, Director at PwC Luxembourg, about the importance of ESG data sourcing and analysis for adequate reporting.
The One on Robo-advisors, explained in a simple way
January 25, 2021 16:33 - 34 minutes - 39.3 MBIn this episode of TechTalk, we’ve invited Andreas Braun to join us to explain to us, in a simple way, what robo-advisors are and how they work. Andreas is a Senior Expert on Biometrics & AI at PwC Luxembourg, and he leads a team of Data Scientists & AI Specialists.
The One on Prototyping (Applied cases)
January 11, 2021 17:08 - 32 minutes - 36.8 MBPrototyping isn’t new. Humans have been prototyping for centuries. With digital technology influencing almost every single sphere of our lives, it has become even more important. In this episode, we talk to Edouard Nollet from PwC Luxembourg’s Experience Center about what is and what isn’t a prototype as well as prototyping methods and best practices.
The One on Social Scoring and Security
December 21, 2020 17:03 - 40 minutes - 36.6 MBImagine you live in a world where every action, interaction and movement is rated and each citizen has a score. Well, to some this might sound like a Black Mirror’s episode, but this world isn’t that far off from reality. In fact, it’s already here. In this episode, we will deep dive into what social scoring systems are, their potential benefits and flaws, and how they play out in different cultures. Our guest is Marco Preuss, Director of the European Research and Analysis Team at Kaspersk...
The One on User’s Psychology
December 07, 2020 16:37 - 38 minutes - 35.2 MBIn today's episode, we talk with Niek de Visscher, CEO Digital Innovation Benelux, about user psychology and the importance of building and delivering systems that are qualitative “as a whole” in order to change people’s behaviours when it comes to cybersecurity. Listen to the episode to discover what that means.
The One on the Ransomware Ecosystem
November 24, 2020 17:52 - 35 minutes - 28.2 MBOn this week’s episode, we dive into the ransomware ecosystem, how it operates and how it has evolved over the years. Our guest is Jornt van der Wiel, who works as a local security expert for the Benelux region in Kaspersky’s Global Research & Analysis Team. Kaspersky has been actively fighting ransomware for many years now, working with Law Enforcement Agencies. This has led to some lessons learnt.
The one on SAP, the most-used ERP software
November 16, 2020 16:36 - 26 minutes - 18 MBSAP stands for Systems Applications and Products. The largest European software company by revenue has become a true business ally, especially when the need for accessing and sharing data is crucial for good performance, operational excellence and client success. Do you want to know more about it? This episode is for you.
The One on Technology Strategy for Digital Transformation
October 19, 2020 07:09 - 30 minutes - 13.9 MBIn this episode, we speak with Frédéric Chapelle, Technology partner at PwC Luxembourg, who supports businesses in developing a technology strategy in line with their goals. This translates into identifying gaps between the IT function (strategy, structure, people, process, technology) and the current and future business direction.
End of season 3
August 19, 2020 09:52 - 37 minutes - 16.9 MBHere we wrap up season 3 of PwC TechTalk with highlights from this year's episodes.
The One on the Internet of Things
August 03, 2020 11:11 - 38 minutes - 17.5 MBThis episode, which marks the end of our emerging tech series, shines a light on the fast-growing technology of the Internet of Things. Our guest is Amal Tawakuli, doctoral researcher at the University of Luxembourg and winner of the 2019 Zonta Women in Technology Scholarship.
The One where get real about AR and VR
July 21, 2020 14:30 - 36 minutes - 16.6 MBOn this episode, we speak with Roderick Mc Call, lead researcher at the Luxembourg Institute of Science and Technology, about the world of Virtual and Augmented Reality, a world where (almost) anything is possible.
The One on Drones
July 08, 2020 17:33 - 33 minutes - 15.4 MBOn today’s episode, we discuss the "buzzing" topic of drones and how it's revolutionising various industries, with Jose Luis Sanchez Lopez, Head of the Aerial Robotics Lab at the University of Luxembourg.
The One on Entrepreneurship and the Importance of Guidance
June 10, 2020 21:24 - 36 minutes - 16.8 MBThis episode looks into the role played by public and private institutions in supporting and empowering entrepreneurship, with Daniela Cedola and Catherine Frideres.
The One on Privacy in a Pandemic
May 27, 2020 22:20 - 34 minutes - 16 MBOn this episode of TechTalk, we speak with Frédéric Vonner, Privacy Leader at PwC Luxembourg, about how the pandemic is affecting data privacy and what we can do about it.
The One where We Return to the Office
May 04, 2020 22:15 - 29 minutes - 13.5 MBOn this week's episode, we discuss the post Covid19 workplace. We talk about exit strategy and what this means for businesses with our guest Lieven Lambrecht, Head of HR at PwC Luxembourg.
The One on E-Signature
April 08, 2020 00:51 - 31 minutes - 14.5 MBOn this special edition of TechTalk, we speak to Xavier Lisoir about electronic signature, a technology that is being rapidly adopted around the world, especially in the wake of the Covid19 pandemic.
The One on Blockchain, its past and future
March 24, 2020 08:26 - 37 minutes - 17.3 MBOn this episode of TechTalk, entrepreneur and blockchain expert, Dimitrij Gede talks about the technology's possible Japanese origins and its worldwide future.
The One on AI, paperclips and ethics
March 10, 2020 11:03 - 40 minutes - 18.6 MBOn today's episode, Thomas Kallstenius, CEO of Luxembourg Institute of Science and Technology, explains why AI needs to learn ethics so we can avoid a paperclips apocalypse.
The One on Robotics
February 25, 2020 09:39 - 31 minutes - 14.5 MBOn this week’s PwCTechTalk, Miguel Olivares Mendez, Head of the Space Robotics Research Group at the University of Luxembourg, talks to us about robotics and how it's making our life easier and not just here on earth, but in space, too.
The One on 3D printing
February 11, 2020 13:55 - 36 minutes - 16.5 MBWhat really is 3D printing? Can you 3D print food? Will there be a 4D printing one day? Answers to these and more on this week's TechTalk with Dr. Damien Lenoble from LIST.
The One on the "Essential Eight"
January 28, 2020 15:14 - 29 minutes - 13.4 MBThe third season of PwCTechTalk will explore the adventures of the "Essential Eight": core technologies that will matter most for business, across every industry, over the next three to five years. On this first episode, Xavier Lisoir, Managing Director, gives us an overview of these emerging technologies revolutionizing business now.
The One on Crisis Management
December 16, 2019 09:43 - 23 minutes - 10.7 MBOn this end-of-year episode, Thomas Wittische and Vladimir Kolimaga, from our Crisis Management team, share with you their insights on how to cope when a crisis hits your company.
The One about Blockchain, Tokenisation and Securities
December 03, 2019 09:40 - 22 minutes - 10.2 MBTokenisation is securitisation with a modern twist. Want to know more? Here's Luc Falempin, CEO of Luxembourgish startup Tokeny, telling us the how and the why.
The One about Women and Cybersecurity
November 18, 2019 16:57 - 22 minutes - 10.4 MBCan women be a threat mitigator when it comes to cybersecurity? Listen to what Jane Frankland, CEO of Cybersecurity Capital Ltd. and a founding member of Women4Cyber, has to say on the latest episode of PwCTechTalk.
The One with the Privacy Professor
November 04, 2019 14:39 - 32 minutes - 14.7 MBOn this episode, US based entrepreneur and CEO of the Privacy Professor, an information security company, Rebecca Herold, who was also a keynote speaker at the PwC Luxembourg Cybersecurity Day 2019, spoke to us about privacy issues and cybersecurity in general.
The One with the Social Blockchain
October 22, 2019 12:32 - 25 minutes - 11.9 MBOn this episode of PwCTechTalk, our resident social media guru, Luis Salerno talks about blockchain in digital communication and how it can help put content creators in control of their data and monetisation.
The One where we go Agile
September 30, 2019 15:37 - 21 minutes - 9.79 MBOn today's episode, we talk about Agile in project management with Thierry Kremser, partner at PwC and Nassos Karageorgiadis, member of the board of directors at the Project Management Institute, Luxembourg.
The One with the CEO of PwC Luxembourg
September 16, 2019 15:16 - 34 minutes - 15.8 MBOn this first episode of our second season, John Parkhouse talks about how technology enablement should be part of a cultural transformation in a company.
End of 1st season: A midsummer day's episode
July 29, 2019 15:43 - 6 minutes - 3.19 MBOn this episode, I'm joined by my future co-host Luis Salerno for an informal chat and to announce the upcoming changes of our podcast.
Anticipate by design, or how to cope with innovation
July 22, 2019 15:12 - 25 minutes - 11.5 MBInnovation. We've all heard that it's good for humanity. But is it still the case? On this episode Isabelle Lunven explains what should our - the humanity's role be in the face of an innovation tsunami.
What's your brand's digital IQ?
July 08, 2019 09:36 - 31 minutes - 14.3 MBHow digitally intelligent is your company? How to understand your digital presence and know how to leverage that? Today's episode addresses these questions with Benedikt Jonas and Christine Lugrine.
Is BXT your cuppa tea?
July 01, 2019 15:16 - 26 minutes - 12.4 MBTwo of PwC's most passionate "BXTers", Armin Prljaca and Susan Coleman, let you in on this innovative methodology.
Listening to the wind of change
June 24, 2019 15:11 - 36 minutes - 16.9 MBChange is constant. We all know that. And, it seems, a technology change is the hardest for people to accept. So how to "manage" that change better? Antonio Marco Ranucci, our change management expert, has the answer right here.
Data and AI: building blocks of future's architecture
June 17, 2019 16:33 - 27 minutes - 12.6 MBThe last episode in the Data and AI series sees technology expert Vincent Gauché talk about data architecture and how the data and AI duo work together.
On Luxembourg’s national AI strategy
June 07, 2019 13:35 - 19 minutes - 8.8 MBOn today's episode, Laurent Probst and Andreas Braun talk about the new national AI framework and how such a strategy can help create the AI value chain.
The one where Anand Rao talks to us about AI (Pt2)
June 03, 2019 14:00 - 30 minutes - 13.9 MBOn this episode, Dr. Anand Rao, PwC's Global AI leader, answers questions about artificial intelligence from his local colleagues.
The One Where Anand Rao Talks To Us About AI
May 28, 2019 07:49 - 17 minutes - 8.08 MBPwC's global AI leader was in Luxembourg. Enough said!
How AI keeps an eye on bad guys
May 20, 2019 19:53 - 22 minutes - 10.4 MBFraud or anomaly, when it comes to identifying the culprit, AI can be pretty effective. Learn how with Grégory Blachut.