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Property Management Brainstorm

182 episodes - English - Latest episode: about 2 months ago - ★★★★ - 7 ratings

Welcome to Property Management Brainstorm, the ultimate podcast for property managers, PropTech ventures, and real estate investors! Join industry expert Bob Preston as he brings you the latest trends, best practices, and invaluable guidance in the world of property management. Whether you're just starting or thriving in the business, Property Management Brainstorm is your go-to destination for all things property management. 

Bob is a nationally known figure in the USA property management industry with over 25 years of experience in building and growing property management companies while advising more than 28 property management locations and 12,000+ doors. He has been awarded three prestigious designations by the National Association of Residential Property Managers (NARPM): the RMP® (Residential Management Professional), MPM® (Master Property Manager), and the CRMC (Certified Residential Management Company). He served as President and board of directors of the California State Chapter (CALNARPM) for 2020-2023 and on the NARPM National Board of Directors as the Southwest Regional Vice President (2022). 

Management Business Careers bob preston property management real estate rental homes best practices vacation rentals investment property landlord tenant pure property management
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Episodes

Episode 82: Preparing Your Property Management Co for Acquisition Ft Dylan McGrath

February 06, 2024 18:00 - 57 minutes - 39.2 MB

In this episode, host Bob Preston and guest Dylan McGrath discuss how to prepare a property management company for acquisition, what is involved in the process, and various valuation models. If you have ever wondered what it would be like to sell your business and what steps would be involved, this episode is a must-listen! Takeaways: Costs to engage a business broker Models for valuing a property management business Structuring of a property management business sale Due diligence and i...

Episode 81: Crush Your Biz Dev For Max Door Growth Ft Jeremy Pound

January 18, 2024 17:00 - 58 minutes - 40.4 MB

On this episode, host Bob Preston and guest Jeremy Pound discuss various aspects of business development and new client acquisition in the property management industry. The conversation also delves into the building blocks for creating a successful business development program and the characteristics of a good business development manager. Takeaways: Understanding the local market and competition Finding the right business development manager Motivating business development managers CR...

Episode 80: Five Ways to Kickoff 2024 Ft Bob Preston

December 28, 2023 21:00 - 13 minutes - 9.32 MB

In this episode, Bob Preston shares his top five ways to kickoff 2024 for property management businesses. He emphasizes the importance of strategic planning, organizational checkups, accountability and goals, kickoff meetings, and budget trimming. These steps are crucial for setting the direction, aligning the team, and optimizing resources for a successful year ahead. Takeaways Create a strategic plan with a forecast and budget for the new year. Conduct an organizational checkup to asses...

Episode 79: Opportunities in Mid-market Multifamily Ft Bob Hansen

December 07, 2023 23:00 - 36 minutes - 25.4 MB

Bob Hansen, Principal at Second Nature, joins host Bob Preston to discuss the mid-market multifamily rental sector and its challenges and opportunities. He highlights the importance of attracting renters through amenities and value-added services. Bob also discusses the impact of economic factors on rental rates and the challenges tenants face in affording rent. He emphasizes the need for property managers to focus on the resident experience and leverage technology to meet the younger genera...

Episode 78: Optimizing PM Teams for Success Ft Pete Neubig

November 21, 2023 19:00 - 37 minutes - 25.4 MB

Pete Neubig is the co-founder and CEO of VPM Solutions – the first and only staffing solution platform targeted specifically toward property managers and real estate professionals. In addition to his professional accomplishments, he is also an Ironman triathlete. Tune in as Pete shares his experiences and insights with host Bob Preston, discussing the types of tasks suitable for virtual assistants, the benefits of hiring remote talent, and the role of technology in streamlining operations. ...

Episode 77: Hit for the Cycle Ft Bob Preston

November 07, 2023 23:00 - 9 minutes - 6.52 MB

Bob Preston is the founder and creator of Property Management Brainstorm. He goes solo in this episode to unpack the question of what makes Property Management Brainstorm different and explains his experience in "Hitting for the Cycle." Topics covered: (02:00) Bob explains why he is communicating his purpose in property management consulting (02:30) Why all the noise and FUD about consulting services? (03:30) Never disparage the competition (04:12) Why do we offer services that no one else...

Episode 76: Building an Online Presence Ft Stephen Fox

October 11, 2023 14:00 - 43 minutes - 29.7 MB

Stephen Fox is the co-founder and Vice President of Operations at Upkeep Media, the company that helps property management companies grow by implementing effective marketing strategies. He joins the show to unpack the importance of having a strong online presence in the competitive property management industry. From the initial interaction with potential clients to attracting property owners, Stephen and host Bob Preston will discuss valuable insights and strategies for building an effectiv...

Episode 75: My Property Management Journey Ft Travis Bohling

October 05, 2023 12:00 - 40 minutes - 27.6 MB

A handful of entrepreneurs in the property management industry have helped bootstrap and grow a property management company, sold the company, remained in a senior capacity with the acquisition company, and ultimately moved on to start yet another property management venture. One of those individuals is Travis Bohling of Phoenix, Arizona. He is the co-founder of the property management company Home Ladder. Tune in as host Bob Preston and Travis delve into the importance of saying no and cho...

Episode 74: Reducing Property Churn Ft Lior Abramovich

September 26, 2023 07:00 - 1 hour - 42.2 MB

Churn rate – or also known as attrition rate – is something we all try to avoid but it is a big problem for most property managers. Our guest today unpacks what he is doing to address this challenge.  Lior Abramovich is Co-Founder and CEO at Blanket, a company helping property managers keep their doors open by building thriving relationships with their clients. Tune in as he and host Bob Preston unpack the many definitions of churn, understanding each client, why we need to invest more in r...

Episode 73: Building High-Performing Teams Ft Gwen Aspen

September 20, 2023 20:00 - 45 minutes - 31.6 MB

A high-performing team is more than just a group of talented individuals. It's a cohesive unit that collaborates, focuses on continual improvement, and works toward common objectives to achieve outstanding results. Building high-performing teams has never been more imperative in today's dynamic property management industry. Yet, it has also never been more challenging. On this episode of Property Management Brainstorm, host Bob Preston is joined by Gwenn Aspen, co-founder and president of ...

Episode 72: Artificial Intelligence (AI) Ft. AJ Shepard

August 29, 2023 19:00 - 35 minutes - 24.1 MB

Property Management Brainstorm host Bob Preston has met many property managers in the industry. Bob and AJ Shepard of Uptown Properties have known each other for the last few years, mainly from their involvement in the NARPM organization. AJ is also a real estate investor, active in real estate syndication, and owns a beer brewery. Bob and AJ discuss the buzzword Artificial Intelligence, AI for short, and how it can be utilized in property management companies to streamline operations and ...

Episode 71: Property Management Systemization Ft. Paul Kankowski

August 24, 2023 21:00 - 32 minutes - 22.5 MB

If you've spent some years in the property management industry, you have become aware of the value of operational systems. A well-run business must systematize. Webster defines systemization as "arranging according to a definite plan or scheme." Everything property managers must keep streamlined: business development, owner onboarding, move-ins/outs, rent collection, evictions, etc. In this episode of Property Management Brainstorm, Bob's guest is Paul Kankowski, a systems expert and host o...

Episode 70: Lessons Learned in Property Management Ft. Amy Hanson

August 16, 2023 14:00 - 30 minutes - 21.3 MB

During his time in the property management industry, Bob Preston has met many property managers all over the USA. One of the most exciting stories he has heard is that of Amy Hanson, who has purchased a property management company, sold it, and started another in a different city. There are many lessons to learn from Amy, including how NARPM has helped shape her journey! In this podcast, Bob speaks with Amy Hanson about how she started in property management, the importance of the NARPM org...

Episode 69: Relaunch and New Positioning!

August 14, 2023 16:00 - 4 minutes - 3.25 MB

Hello brainstormers, it's an exciting day for Property Management Brainstorm! If you've been tuning into the podcast recently, I've alluded to a new direction and sense of purpose for Property Management Brainstorm. Well, the time is finally here!  Moving forward, Property Management Brainstorm will be a property management consulting company AND a podcast dedicated to the property management industry. We will focus our consulting services on property managers and business owners looking to...

PMB Classic Rewind: Pest Control Ft. Tom Clements

July 14, 2023 19:00 - 31 minutes - 21.4 MB

We have plans to relaunch Property Management Brainstorm soon with a renewed definition and a sense of purpose. Keep an eye out for that update in the form of a new podcast post. In the meantime, we are producing some reruns of the best podcast episodes, called PMB Classic Rewind. Pest control is an absolute necessity when managing a portfolio of rental properties. Especially in Summer, bugs and pests will find a way to enter homes and show themselves to tenants. Bob Preston discusses a new...

PMB Classic Rewind: Property Maintenance Ft. Ray Hespen

May 19, 2023 19:00 - 30 minutes - 21 MB

We have plans to relaunch Property Management Brainstorm soon with a renewed definition and a sense of purpose. Keep an eye out for that update in the form of a new podcast post. In the meantime, we are producing some reruns of the best podcast episodes, called PMB Classic Rewind. A property manager's handling of rental property maintenance is vital to every management company in our industry. Bob Preston has a lively discussion and suggests that "maintenance shouldn't be so hard" with his ...

PMB Classic Rewind: PM Systems and Process Ft. Jordan Muela

March 24, 2023 19:00 - 30 minutes - 20.6 MB

We have plans to relaunch Property Management Brainstorm soon with a renewed definition and a sense of purpose. Keep an eye out for that update in the form of a new podcast post. In the meantime, we are producing some reruns of the best podcast episodes, called PMB Classic Rewind.    Several words may be used for our discussion today:  process, systems, workflow, and action items might all be used in this context. Property managers have a long list of job activities that must be completed re...

PMB Classic Rewind: Service Level Agreements Ft. Ethan Lieber

January 20, 2023 18:00 - 28 minutes - 19.5 MB

We have big plans coming soon to relaunch Property Management Brainstorm, with a renewed definition and a sense of purpose. Keep an eye out for that update in the form of a new podcast post. In the meantime, we are producing some reruns of the best podcast episodes, called PMB Classic Rewind. Service Level Agreements (SLAs) can be used effectively within property management companies to maintain the standard of customer satisfaction for tenants, property owners, and service providers. Bob P...

PMB Classic Rewind: Building a Solid PM Company Ft. Kellie Tollifson

November 18, 2022 20:00 - 34 minutes - 23.7 MB

We have big plans to relaunch Property Management Brainstorm, with a renewed definition and a sense of purpose, in August of 2023. In the meantime, we are producing some reruns of the best podcast episodes, called PMB Classic Rewind.   We have big plans to relaunch Property Management Brainstorm, with a renewed definition and a sense of purpose, in August of 2023. In the meantime, we are producing some reruns of the best podcast episodes, called PMB Classic Rewind. Bob Preston and Kellie To...

PMB Classic Rewind: Resident Benefits Package Ft. Andrew Smallwood

October 21, 2022 19:00 - 28 minutes - 19.7 MB

We have big plans to relaunch Property Management Brainstorm, with a renewed definition and a sense of purpose, in August of 2023. In the meantime, we are producing some reruns of the best podcast episodes, called PMB Classic Rewind. One of the newest trends in the property management industry is the Resident Benefits Package. Our guest on this episode is Andrew Smallwood of Second Nature, the leading provider of RBP program implementation. Bob and Andrew discuss why air filters are essenti...

PMB Classic Rewind: Tenant Turnover Process Ft. James Barrett

September 16, 2022 19:00 - 38 minutes - 26.5 MB

We have big plans to relaunch Property Management Brainstorm, with a renewed definition and a sense of purpose, in August of 2023. In the meantime, we are producing some reruns of the best podcast episodes, called PMB Classic Rewind. The tenant turnover process can be a huge hassle when managing a rental portfolio. From listing and promoting the property to screening tenants, then signing the lease, it can sometimes take a village to manage the process at scale effectively. Bob Preston disc...

PMB Classic Rewind: Broker Trust Account, Ft. Allison Disarro

August 19, 2022 19:00 - 29 minutes - 20.4 MB

We have big plans to relaunch Property Management Brainstorm, with a renewed definition and a sense of purpose, in August of 2023. In the meantime, we are producing some reruns of the best podcast episodes, called PMB Classic Rewind.    This episode is the OG, one of my very first, and you can tell as I was still perfecting my audio quality (ha-ha). But the content is still pertinent today, regarding Broker Trust account compliance, featuring Allison Disarro, at the time with Seacoast Commer...

PMB Classic Rewind: Best Practices for Mold Damage Ft. Jason Widmer

July 22, 2022 19:00 - 44 minutes - 30.9 MB

We have big plans to relaunch Property Management Brainstorm, with a renewed definition and a sense of purpose, coming in August of 2023. In the meantime, we are producing some reruns of the best podcast episodes, called PMB Classic Rewind.   In this episode, Bob Preston addresses that four-letter word, MOLD, with his guest Jason Widmer. Best practices in the property management industry are critical for maintenance, and the most rapid response is required when there is water damage.  Bob an...

PMB Classic Rewind: Tackling Homelessness Ft. Todd Gloria, Mayor of San Diego

June 17, 2022 19:00 - 44 minutes - 30.4 MB

We have some big plans to relaunch Property Management Brainstorm, with a renewed definition and a sense of purpose, coming in August of 2023. In the meantime, we are producing some reruns of the best podcast episodes, called PMB Classic Rewind.    In this episode, Bob Preston tackles the homelessness issue with Todd Gloria, Mayor of San Diego.  A crisis is emerging in which many US citizens cannot afford housing and live in substandard conditions. As active participants in the property mana...

Episode 68: Achieving Efficiencies in Property Management

May 05, 2022 11:00 - 53 minutes - 36.5 MB

Can you imagine turning units without having to leave the office? In today’s episode, we find out how property management software can do just that. Joining Bob today is Kobi Bensimon, Founder of Showdigs – the only property management software with on-demand showing agents. It has completely disrupted the residential property management industry by providing a network of actively licensed real estate agents who are trained to handle showings, alongside an easy-to-use scheduling system for p...

Episode 67: Is California in a Housing Crisis?

April 28, 2022 14:00 - 55 minutes - 38.5 MB

Is California in a housing crisis? This is a rhetorical question because the answer is an astounding YES!   In California, an estimated 150,000 citizens have become homeless or live in shelters, while over 7 million Californians have been impacted by gentrification and are living in poverty.  The median home price in California has eclipsed $800,000.  Meanwhile, California remains one of the most difficult places in America to build affordable housing. At the CALNARPM Conference in Napa ...

Episode 66: Hiring Virtual Staff Members, Featuring Pete Neubig of VPM Solutions

March 06, 2022 21:00 - 40 minutes - 27.7 MB

In a property management company, recruiting and maintaining staff members who fit within the company culture is one of the biggest business challenges. Most of us in the post pandemic world are running hybrid if not fully remote work routines so there is no reason to be tied by geographic boundaries. On this episode of Property Management Brainstorm, Bob speaks with Pete Neubig, CEO at VPM Solutions, about finding and retaining talent in your property management company. VPM Solutions is an...

Episode 66: Hiring Virtual Staff Members, Featuring Pete Neubig of VPM Solutions

March 06, 2022 21:00 - 40 minutes - 27.7 MB

In a property management company, recruiting and maintaining staff members who fit within the company culture is one of the biggest business challenges. Most of us in the post pandemic world are running hybrid if not fully remote work routines so there is no reason to be tied by geographic boundaries. On this episode of Property Management Brainstorm, Bob speaks with Pete Neubig, CEO at VPM Solutions, about finding and retaining talent in your property management company. VPM Solutions is an...

Five Minute Friday #66: Excite! This Year's CALNARPM Conference in Napa Valley, CA

March 04, 2022 21:00 - 4 minutes - 3.17 MB

On this episode of Five Minute Friday, Bob brings his excitement about the upcoming CALNARPM Conference, April 20th - 22nd, in Napa Valley, CA! This is a must attend property management conference, especially if you are a property manager or landlord practicing within the State of California. No kidding, it is the best state chapter conference every year and registration is only $295. Hurry and get registered now before it sells out! There will be an amazing slate of speakers, best networki...

Five Minute Friday #65: Talking Trash! California SB 1383 and Composting Requirements

February 11, 2022 14:00 - 4 minutes - 3 MB

On this episode of Five Minute Friday, Bob is talking trash! No, not the smack talk variety, but rather new California legislation which has taken effect regarding the disposal of organic waste. This is something for CA landlords and property managers alike to be aware of, especially for multifamily buildings and apartment communities. Why is California doing this? California throws away more than 6 Million tons of food waste every year and more than 24 tons of combined “green organic wast...

Five Minute Friday #64: California COVID-19 Legislative Update 2022

February 04, 2022 23:00 - 4 minutes - 3.37 MB

The California legislative session for 2021 has come to a close and there is some important information to share about new California laws for 2022 pertaining to Covid 19 and tenants who may have suffered an impact. On this Five Minute Friday, Bob reviews the current status of the Covid Tenant Relief Act  and what California landlords and property management companies need to consider before taking action on a tenant for nonpayment of rent prior to March 30, 2022. Disclaimer, we are not an a...

Episode 65: The Best of Brainstorm 2021, Our Top Guest Conversations From Last Year's Episodes!

February 03, 2022 12:00 - 26 minutes - 18.3 MB

Let's go back to some of the best guest conversations from  last year in the “Best of Brainstorm 2021”, soundbites and highlights from leaders in the property management industry. Topics Covered [3:28] Episode 61 featured Mark Scott of Encore Realty in Bonita, CA and Daniel Rogers of All Seasons LLC in Colorado Springs, sharing their thoughts on moving away from the term "landlord".    [6:40] In Episode 51, our guest was Niv Davidovich, of Davidovich Stein Law Group, who gave us an updat...

Five Minute Friday #63: How to Avoid Distractions

January 28, 2022 12:00 - 4 minutes - 3.34 MB

From our experience at North County Property Group as a landlord and property manager, it seems that for as many hours as there are in the day, there are three times as many interruptions that take you away from work that needs to get done.  In the office, you can easily lose your train of thought with everyday interruptions and if working from home you’ll find lots distractions too.  In small doses, distractions can actually be a good thing. Small breaks during the day often help to refres...

Five Minute Friday #62: Five Ways to Kickoff 2022

January 21, 2022 23:00 - 5 minutes - 3.55 MB

At North County Property Group, we just love the month of January. No, not because of setting new year resolutions or starting yet another failed diet, but because it is the best time of year to kickoff new strategy and plans for our San Diego property management company. In this episode of Five Minute Friday, Bob shares his five ways to kick off 2022 with a bang at your property management company!   #1.  Develop your forecast, budget, and strategic plan.   #2.  Do an organizational chec...

Episode 64: A New Approach to Pest Control for Property Managers

January 20, 2022 12:00 - 32 minutes - 22.2 MB

Pest control in rental properties is a challenging topic for any property management company. Treating for ants, termites, mice and other unruly pests is likely to come up in almost any residential property. And determining who is responsible for treating a rental property for pests can also be a sensitive topic. Is it the tenant's responsibility that a property may have a huge ant problem, or is it a severe problem that existed prior to move in and therefore may be the responsibility of the...

Episode 63: Should I Start a Property Management Business?

January 17, 2022 20:00 - 46 minutes - 31.9 MB

There is no denying that Property Management can be an all-consuming profession. Once a Property Management business is established, however, it can be a fun and fruitful enterprise. For those who are considering starting a property management company, will 2022 be a good year and is the timing right? On this episode of Property Management Brainstorm, host Bob Preston is joined by Kathleen Richards who will share her thoughts on starting her own company and coaching others how to do the sa...

Five Minute Friday #61: Welcome Back and Happy New Year 2022!

January 14, 2022 23:00 - 3 minutes - 2.24 MB

Happy New year and welcome back to Property Management Brainstorm podcast and the first Five Minute Friday in 2022!  We are back for 2022 and ready to go for in the new year with renewed energy and enthusiasm to bring you great content from the Property Management industry. In this episode of Five Minute Friday, Bob shares some of the topics he plans to cover in 2022 starting with how to kick start your year,  forecast and motivate your team for to achieve your identified goals and objectiv...

Episode 62 - Tax Considerations for Real Estate Investors

October 12, 2021 20:00 - 35 minutes - 24.3 MB

As a real estate investor or property manager, it’s imperative that you have great representation regarding tax considerations. This is true, not only for running our own businesses, but also to provide the best possible advice if you have investment partners or investment property clients for your property management business. The key is planning to successfully and legally reduce tax liability in order to maximize after-tax income. On this episode of Property Management Brainstorm, host B...

Episode 62: Tax Considerations for Real Estate Investors

October 12, 2021 20:00 - 35 minutes - 24.3 MB

As a real estate investor or property manager, it’s imperative that you have great representation regarding tax considerations. This is true, not only for running our own businesses, but also to provide the best possible advice if you have investment partners or investment property clients for your property management business. The key is planning to successfully and legally reduce tax liability in order to maximize after-tax income. On this episode of Property Management Brainstorm, host B...

Five Minute Friday #60: Ten Best Practices for Relationship Management

September 24, 2021 11:00 - 6 minutes - 4.38 MB

Property Management Brainstorm host, Bob Preston, wrote an article for the December issue of NARPM’s Residential Resource Magazine, titled Ten Best Practices in Relationship Management. We thought it would be good to spend todays FMF on a quick review of those 10 best practices:  Online Presence – This is where a cand interacting with your company digitally through your website or social media.  CRM Software – Everything related to staying connected with that individual customer can be fou...

Episode 61: Changing the Narative

September 20, 2021 01:00 - 31 minutes - 21.8 MB

As a landlord or property manager, do you ever feel like the word “landlord” comes with a negative connotation? The word has been in use for over 1000 years, dating back to an Old English concept, in which tracts of land were owned by a single person who came to be known as a "lord", and those occupying the land became bound and dependent on their lords for protection and of course obligated to pay rent for that privilege. Even though our culture has moved well beyond this ancient system, th...

Episode 61: Changing the Narrative

September 20, 2021 01:00 - 31 minutes - 21.8 MB

As a landlord or property manager, do you ever feel like the word “landlord” comes with a negative connotation? The word has been in use for over 1000 years, dating back to an Old English concept, in which tracts of land were owned by a single person who came to be known as a "lord", and those occupying the land became bound and dependent on their lords for protection and of course obligated to pay rent for that privilege. Even though our culture has moved well beyond this ancient system, th...

Five Minute Friday #59: The Importance of Property Management Designations

September 17, 2021 11:00 - 5 minutes - 4.04 MB

We are very proud that North County Property Group has been awarded with the CRMC designation by the National Association of Residential Property Managers ( NARPM).  CRMC stands for Certified Residential Management Company and we are the only property management company in San Diego County to have this honor, only one of four in all of California, and one of less than 50 nationwide.  So what is the big deal and why are property management designations important?  The CRMC and other desig...

Five Minute Friday #58: Happy Labor Day! I've Been Elected to the NARPM Board of Directors!

September 03, 2021 19:00 - 2 minutes - 1.88 MB

Hello and Labor Day weekend!  As the Summer winds down and we move into Fall, Property Management Brainstorm wants to say thank you for your trust and confidence as a listener of the podcast. Our objective, and Bob Preston's as well, is to be a trusted source of information for you as a real estate investor, landlord, or property manager. Counting you among our listeners is something for which we are especially grateful. We are also proud to announce that our podcast host, and CEO of North ...

Episode 60: Five Reasons to Take a Vacation from Your Property Management Job

August 28, 2021 15:00 - 44 minutes - 30.5 MB

As a landlord or property manager, do you ever feel like you just can’t take a break from your property management job? Keeping your eyes on the ball so nothing falls through the cracks at your rental properties can be a never-ending concern. Maintenance requests, property viewings, leases to review and sign, tenant move ins, rent collection. Yikes! Research shows that many small business owners either don’t take vacation, or when they do, it’s a “working vacation”. On this episode of Prop...

Episode 59: Understanding Section 8 and the Housing Choice Voucher Program

August 14, 2021 19:00 - 33 minutes - 23 MB

The Housing Choice Voucher (HCV) program, often referred to as Section 8, is federal government assistance, administered by HUD, for very low-income families, the elderly, and the disabled. The purpose of the program is to provide participants with affordable, decent, safe, and sanitary housing in the private market. Participants are provided with financial assistance, in the form of a voucher, so they can find their own housing within single-family homes, condominiums, townhouses, or apartm...

Five Minute Friday #57 - Back on the Air, I'm Now an MPM!

August 13, 2021 11:00 - 4 minutes - 2.81 MB

Hello Brainstorm faithful!  We are happy to be back on the air with more Five Minute Friday and Property Management Brainstorm episodes, refreshed and invigorated after a month long hiatus for vacation, family time, and clarity breaks!  In this FMF, Bob makes the announcement  that he is now a NARPM® MPM®!  That is, the Master Property Manager designation from the National Association of Residential Property Managers. Bob has worked hard over the past year to achieve this designation and h...

Five Minute Friday #56 - Happy 4th of July, Taking a Clarity Break!

July 09, 2021 18:00 - 2 minutes - 1.49 MB

Hello Brainstormers!  We hope you all had a very happy and safe 4th of July holiday and are enjoying your summer! It is great to have things open again for the beach, BBQs, and fireworks, wherever you may be. We needed a day off on the 4th and we are sure those of you in the property management business did too!  It’s been tough to keep up with the show that past few weeks as we’ve been making some changes at North County Property Group to pivot back to a full reopening scenario in the State...

Episode 58: The Full Financial Picture, Featuring Craig Schoen of Rentify

May 25, 2021 20:00 - 26 minutes - 17.9 MB

As a property manager or landlord, do you ever worry that you are not truly getting the full financial picture when screening tenant applications? A rental application may look quite good and complete, but in reality, some of the aspects that would be helpful in making a decision may not be visible. Wouldn’t it be cool if you could verify renter's income, payroll, past rent payments, NSF & overdrafts all in one, easy to pull, screening report? On this episode of Property Management Brainst...

Episode 57: Messaging Touchpoints and Online Reviews, Featuring Zach Williams of Podium

April 30, 2021 22:00 - 30 minutes - 20.8 MB

Bob Preston, host of Property Management Brainstorm, discusses the topic of relationship management in property management with Zach Williams of the Partnerships and Business Development Team at Podium.  Several of the best practices in relationship management involve connecting with customers through ongoing messaging touchpoints and online reviews. Podium is a customer messaging platform that can help property management companies achieve these ongoing touchpoints, ultimately bolstering t...