Product Talk
439 episodes - English - Latest episode: 12 days ago - ★★★★★ - 44 ratingsProduced by Products That Count, a 501(c)3 nonprofit that helps everyone build great products, this podcast is an award-winning show by and for product minds, with millions of downloads and a 5-star rating on most major platforms. Each of the 300+ episodes features a product leader interviewing another product leader and exploring what it takes to build great products. Recent ones feature the Chief Product Officers of Brex, Glassdoor, Experian and more.
About Us: Products that Count is a 501(c)3 nonprofit that helps everyone build great products. It celebrates product excellence through coveted Awards that inspire 500,000+ product managers and honor great products and the professionals responsible for their success. It accelerates the career and rise to the C-suite of 30% of all Product Managers globally by providing exceptional programming – including award-winning podcasts and popular newsletters – for free. It acts as a trusted advisor to all CPOs at Fortune 1000, and publishes key insights from innovative companies, like Capgemini, SoFi, and Amplitude, that turn product success into business success. Learn more at ProductsThatCount.com.
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Episodes
EP 216 - CPO Rising Series #9: Fidelity Investments CPO on Developing a Strong Talent Pipeline
May 20, 2022 18:39 - 44 minutes - 40.7 MBDoes your company build a strong talent pipeline by investing in a culture of learning and development? Here’s the ninth episode in the CPO Rising Series, in which Fidelity Investments Chief Product Officer Deba Sahoo talks about building and developing a strong talent pipeline. Train your team. Provide them with mentorship opportunities. Let them spread the word about your company culture. Then, even during a difficult transition like the digital transformation, your team will always have t...
EP 215 - VODIUM Co-founder on the Nonlinear Path to a Tech Startup
May 18, 2022 09:00 - 49 minutes - 45.7 MBThe immediate success of a product is always highlighted, but we often forget to mention the time spent hustling to get there. This is especially true in the post-pandemic world, where our lives took an immediate pivot in 2020 and many unique products have been developed as a result. How did a former political campaign creative develop a first-to-market tech product? VODIUM Co-founder Camille Padilla shares her nonlinear path and unique experiences that led her to build a tech startup. Try...
EP 214 - Product Awards Series: Amplitude SVP of Product Justin Bauer on the Customer as Part of the Team
May 13, 2022 07:00 - 27 minutes - 24.8 MBHow can you make sure that you’re solving a problem that matters? This is the fourth episode in the 2022 Product Awards series. In this conversation, Wayfair Product Leader Nacho Andrade speaks with Amplitude SVP of Product Justin Bauer. At Amplitude, says Justin Bauer, the customer is part of the team. From the company’s origins, to its evolution into new product directions, the direction comes from spending time with customers.
EP 213 - “How I Built That” with Capgemini #1: Heatworks Founder & CEO on Sustainability in Product
May 11, 2022 11:01 - 35 minutes - 32.9 MBWhat gets you excited about product solutions? This is the first podcast in our Capgemini "How I Built That" Series, featuring guests in the Capgemini portfolio of products. Here, frog Creative Director Inna Lobel sits down with Heatworks Founder & CEO Jerry Callahan. They discuss a few innovative Heatworks Technologies products, each inspired by Jerry’s passion for efficient design.
EP 213 - Leaders in Innovation: Heatworks Founder & CEO on Sustainability in Product
May 11, 2022 11:01 - 36 minutes - 33.3 MBWhat gets you excited about product solutions? This is the first podcast in our Capgemini "Leaders in Innovation" Series, featuring guests in the Capgemini portfolio of products. Here, frog Creative Director Inna Lobel sits down with Heatworks Founder & CEO Jerry Callahan. They discuss a few innovative Heatworks Technologies products, each inspired by Jerry’s passion for efficient design.
EP 213 - “How I Built That” with Capgemini: Heatworks Founder & CEO on Sustainability in Product
May 11, 2022 11:01 - 35 minutes - 32.9 MBWhat gets you excited about product solutions? This is the first podcast in our Capgemini "How I Built That" Series, featuring guests in the Capgemini portfolio of products. Here, frog Creative Director Inna Lobel sits down with Heatworks Founder & CEO Jerry Callahan. They discuss a few innovative Heatworks Technologies products, each inspired by Jerry’s passion for efficient design.
EP 212 - CPO Rising Series #8: Atlassian CPO on Having a Well-Designed Value System
May 06, 2022 09:00 - 51 minutes - 46.8 MBDoes your company have a value system that it truly lives by? Or does it simply have platitudes stuck on a wall? In this, the eighth episode in the CPO Rising Series, Atlassian Chief Product Officer Joff Redfern talks about the importance of values. Why? Because a company’s culture sits on top of its value system. This comes into play in hiring, communicating, and working out problems. The strength of the culture is largely determined by the strength of the core tenets at its base.
EP 212 - CPO Rising Series: Atlassian CPO on Having a Well-Designed Value System
May 06, 2022 09:00 - 51 minutes - 46.8 MBDoes your company have a value system that it truly lives by? Or does it simply have platitudes stuck on a wall? In this, the eighth episode in the CPO Rising Series, Atlassian Chief Product Officer Joff Redfern talks about the importance of values. Why? Because a company’s culture sits on top of its value system. This comes into play in hiring, communicating, and working out problems. The strength of the culture is largely determined by the strength of the core tenets at its base.
EP 211 - Republic Product Lead on The Customer Journey in FinTech
May 05, 2022 16:58 - 23 minutes - 21.3 MBThere are different customer mindsets within FinTech, as the industry’s journey sets its eyes on understanding the customer product wants. This process isn’t always clear, and it might include educating customers but also sometimes just helping them navigate through the process. How can PMs create products and experiences that everyday people can relate to? Republic Product Lead Matt Hamilton shares insights into the importance of the customer journey and the future of FinTech. (The views,...
EP 210 - Product Awards Series: Optimizely VP of Product On Experimenting Instead Of Guessing
April 29, 2022 18:54 - 38 minutes - 35 MBIn this podcast episode, the third in the 2022 Product Awards series, Optimizely VP of Product Thilo Richter speaks with Wayfair Product Leader Nacho Andrade about why PMs should do more exploratory testing, why actually understanding your customer’s problem is the most important thing, and why a great PM might have a few things in common with a scientist.
EP 210 - Optimizely VP of Product On Experimenting Instead Of Guessing
April 29, 2022 18:54 - 38 minutes - 35 MBIn this podcast episode, the third in the 2022 Product Awards series, Optimizely VP of Product Thilo Richter speaks with Wayfair Product Leader Nacho Andrade about why PMs should do more exploratory testing, why actually understanding your customer’s problem is the most important thing, and why a great PM might have a few things in common with a scientist.
EP 209 - American Express Product VP On Aligning Successful Product Teams
April 27, 2022 09:00 - 38 minutes - 35.4 MBIn this ever-changing world, it is part of the product leader’s responsibility to navigate their teams toward continuous improvement and success. This can include a few methodologies and strategies to create a system that teams can rely on. How can a product leader build a systematic approach while giving room for flexibility? American Express VP of Product Development Penelope Madry shares how to lead through change and align successful product teams. (The views expressed by Penelope Madr...
EP 208 - CPO Rising Series: Upwork CPEO Samuel Bright On Making The Customer Win Big
April 22, 2022 16:28 - 50 minutes - 46.4 MBChange is the only constant in life. And in the world of product, digital transformation over the past 2 years has effected everyone from the largest corporation down to the individual remote freelancer. Few companies are as plugged in to that reality as Upwork, “the world’s work marketplace.” In this conversation, the seventh in our CPO Rising series, Upwork CPEO Samuel Bright talks about leading his teams to navigate that transformation. It starts, he says, with a culture of making the cus...
EP 208 - CPO Rising Series: Upwork Chief Product and Experience Officer On Making The Customer Win Big
April 22, 2022 16:28 - 50 minutes - 46.4 MBChange is the only constant in life. And in the world of product, digital transformation over the past 2 years has effected everyone from the largest corporation down to the individual remote freelancer. Few companies are as plugged in to that reality as Upwork, “the world’s work marketplace.” In this conversation, the seventh in our CPO Rising series, Upwork Chief Product and Experience Officer Samuel Bright talks about leading his teams to navigate that transformation. It starts, he says, ...
EP 207 - Zoopla Product Head on Understanding Product Management Frameworks
April 20, 2022 09:00 - 23 minutes - 21.9 MBAs product managers, we are told to be curious. There are many books, guides, and resources explaining how to create a product management framework that can be used to achieve success. Is it truly one size fits all or different frameworks for different problems? In this episode, Product Talk host and ALTR Product Lead, Neha Shah, interviews Zoopla Product Head Yanislava Petrova who talks about the craft and context of PM frameworks and how PMs can create their own.
EP 206 – Product Awards Series: Heap VP of Product On Solutions People Are Willing To Buy
April 15, 2022 09:00 - 35 minutes - 32.8 MBIn this podcast episode, the second in the 2022 Product Awards series, Heap VP of Product Rachel Obstler sits down with Wayfair Product Leader Nacho Andrade to give insights into how Heap built its Product Award-winning analytics tooling. A major key, says Rachel, is not only listening to what customers are saying, but also to what they are not saying.
EP 206 – Heap VP of Product On Solutions People Are Willing To Buy
April 15, 2022 09:00 - 35 minutes - 32.8 MBIn this podcast episode, the second in the 2022 Product Awards series, Heap VP of Product Rachel Obstler sits down with Wayfair Product Leader Nacho Andrade to give insights into how Heap built its Product Award-winning analytics tooling. A major key, says Rachel, is not only listening to what customers are saying, but also to what they are not saying.
EP 205 - PayPal Product Leader on Diversity in Product Teams
April 13, 2022 09:00 - 31 minutes - 28.5 MBWe are seeing people from all types of work backgrounds and cultures becoming a part of product. It is a critical shift as you build products for a emerging global market. How do PMs empower diversity in thought leadership and product management? PayPal Senior Product Leader Ronke Majekodunmi shares insights about diversity within roles and customer relationships for successful PMs.
EP 204 - CPO Rising Series: Next Insurance CPO on Scaling Product Teams
April 08, 2022 09:00 - 52 minutes - 48.4 MBAs product leaders, you probably have seen the evolution of your product teams. It hasn’t been an easy transition as of late, with talent spread all over the world, hybrid working environments, and massive growth in product marketplaces. How can you align your product teams to fit your company’s mission? Next Insurance CPO and 2022 Global CPO 20 winner Effi Fuks Leichtag shares some truths about hiring talent and scaling product teams for accelerating growth.
EP 203 - The Infatuation and Zagat CPO on Setting Up A Great Team
April 06, 2022 09:00 - 24 minutes - 22.7 MBA product leader’s strategy and vision are naturally ingrained in the development process. However, it boils down to a team’s talent and execution, which can be complicated by our increasingly remote-working world. How do product leaders maintain culture when building a hybrid team? The Infatuation and Zagat CPO Janko Bazhdavela shares the best practices for setting up a great team to make strategy come to life.
EP 202 - Product Awards Series: Sprig Product Lead On Researching The Why
April 01, 2022 09:00 - 34 minutes - 31.8 MBIn this podcast episode, the first in the 2022 Product Awards series, Sprig Product Lead Rachel Wang sits down with Wayfair Product Leader Nacho Andrade. Rachel shares how 2022 Product Award winner Sprig aims to reach more people through research, helping to gather the qualitative data to drive decisions that product teams can be confident about.
EP 201 - Metron Aviation Product Leader on Creating Product Management Culture
March 30, 2022 09:00 - 23 minutes - 21.7 MBMany organizations don't always start with a culture of product management. Sometimes there are unclear definitions and undetermined boundaries on who are product managers and what it actually takes to manage products. How can PMs bring the fluidity of product processes to their companies? In this episode, Product Talk host and ALTR Product Lead, Neha Shah, interviews Metron Aviation Product Leader Marcus Lowther who discusses what it takes to transition to a product management culture in a...
EP 200 - CPO Rising Series: Box CPO on Building The Best Product Teams
March 25, 2022 09:00 - 49 minutes - 45.4 MBBuilding a good team is not just the individual leaders but the team as a whole. CPOs should manage through efficient delegation but also give their product managers the freedom to execute. What are some best practices to hire and retain the best product teams? Box CPO and 2022 Global CPO 20 winner Diego Dugatkin shares his insights into creating the best product teams, embracing the vision, and building the next generation of product leaders.
EP 199 - fmr Illumio Product Leader on Cybersecurity and Zero Trust Model
March 23, 2022 09:00 - 47 minutes - 43.7 MBIt might seem like it is the dawn of digital transformation, but there have been certain players – good and bad – who have thrived in the digital environment for quite some time. Digital security has always been top of mind for many companies, most especially as Internet access has gone wireless. How can PMs be at the forefront of secure digital transformation? Fmr Illumio Product Leader Matthew Glenn shares the dynamics of cybersecurity and explains the zero trust model.
EP 198 - CPO Rising Series: Included Health CPO on The Attributes of Great Product Leaders
March 18, 2022 09:00 - 38 minutes - 35.1 MBA manager can run a department, but the truly great product leaders have a secret sauce that makes them stand out from the rest. Many Chief Product Officers are at the forefront of steering change within many companies, including healthcare. What skills and qualities are necessary to make an impact on product leadership? Included Health CPO and 2022 Global CPO 20 winner Nupur Srivastava shares the attributes of great product leaders and how to set priorities while enabling innovation.
EP 197 - Software Pricing Partners MP on B2B Product Pricing Strategy
March 16, 2022 09:00 - 30 minutes - 27.5 MBWouldn’t it be easy to just pull from a list of B2B customers and know how they get value out of your product? While that database doesn’t exist, value is a huge component in any product’s monetization strategy. How can B2B companies not run in circles figuring this out? Software Pricing Partners Managing Partner Chris Mele shares insights into value and how a pricing strategy is important to product development.
EP 196 - CPO Rising Series: Nubank CPO on Creating The Rhythm of Product Innovation
March 11, 2022 10:00 - 42 minutes - 39.2 MBChief Product Officers face many challenges while managing both team motivation and product innovation, especially with pandemic-related workplace changes. There also are constant priority interrupts that can affect the cadence of product innovation. How does a CPO facilitate the right culture to keep up the innovative pace? Nubank CPO Jag Duggal shares insights into creating rhythm, hiring a great team, and maintaining innovation.
EP 195 - CPO Rising Series: Capgemini Invent Executive VP on Becoming Successful Product Leaders
March 04, 2022 10:00 - 41 minutes - 37.9 MBWith the growing importance in a digitally connected world, the role of Chief Product Officer (CPO) is being elevated. There are companies, like Capgemini, whose intelligent product and services offering helps product leaders to accelerate their product innovation journey. What are the best practices for current and future CPOs to further define their roles? Capgemini Invent Executive VP Lisa Mitnick shares ways CPOs can be successful and how Capgemini is a leader for product leaders.
EP 194 - CX Thought Leader on Product Value of Customer Experience
March 02, 2022 10:00 - 22 minutes - 20.7 MBGood customer experience or CX spans across the entire customer journey. To do that, a product leader needs to try to bring together the technology side and the human side. How can product managers utilize CX at every part of product iteration? CX thought leader Lorraine Schumacher shares how CX adds value to product teams and listening to customer voice brings success.
EP 193 - CPO Rising Series: Products That Count CPO on Inaugural Global CPO 20
February 25, 2022 10:00 - 46 minutes - 42.7 MBAs more companies aim to be product-led, there are higher-level priorities for product leaders. Product managers are rising through the business ranks and gaining seats at C-suite tables, as well as the title of Chief Product Officer. How have the leadership dynamics changed as we see the rise of the CPO? Products That Count CPO Renee Niemi sits down with our founder SC Moatti to showcase the inaugural Global CPO 20 and discuss observations from the best CPOs.
EP 192 - Contentsquare Product Leader on Product Excellence and Enablement
February 16, 2022 10:00 - 40 minutes - 37.5 MBAs product management evolves, so do the teams around it. With product leading the way in all aspects of an organization, the effects have also shifted product operations and project management. These changes bring a question to the forefront: Why are we doing things the way we're always doing them? Contentsquare Product Leader Danny Carvajal shares his answer and demystifies the role of product excellence and enablement.
History of the 2022 Product Awards
February 15, 2022 19:24 - 4 minutes - 3.08 MBJim Gray, former Chief Product Officer of Products That Count, interviews PTC founder SC Moatti about the history of the Product Awards in advance of the 2022 Awards, our 5th celebration.
EP 191 - Hinge CPO on Setting Goals and Hyper Customer Focus
February 09, 2022 10:00 - 34 minutes - 31.9 MBTo empower your team, as a product manager or executive, you need to set clear goals and outcomes. However, this can be difficult when each individual communicates and documents in different ways that make sense to them. How do you establish the North Star while staying hyper-focused on customers? Hinge CPO Michelle Parsons shares her methods for creating and mapping organizational goals that will scale product.
EP 190 - Roadzen CEO on Using Data for Global Solutions
February 02, 2022 10:00 - 28 minutes - 26 MBAs cars become more connected, we can make more decisions using data. Automations are within reach for underwriting decisions, distribution, and claims, just to name a few. How can we create products that use data for global solutions? In this episode, Product Talk host and ALTR Product Lead, Neha Shah, interviews Roadzen CEO Rohan Malhotra who discusses how AI data bridges the gaps between insurance and mobility to make better decisions.
EP 189 - Meta Product Leader on Product Leadership at Scale
January 26, 2022 10:00 - 35 minutes - 32.8 MBThe role of product manager is not necessarily one-size-fits-all. Within each company, from small start-up to very large corporations, the product manager’s leadership will need to have different approaches. As a company scales, what can a PM expect and skills they should consider? Meta Product Leader Yun-Kuan Lin shares observations of how product teams evolve as companies grow, and the difference in leadership skills at each stage.
EP 189 - Meta Product Leader on How Product Leadership at Scale
January 26, 2022 10:00 - 35 minutes - 32.8 MBThe role of product manager is not necessarily one-size-fits-all. Within each company, from small start-up to very large corporations, the product manager’s leadership will need to have different approaches. As a company scales, what can a PM expect and skills they should consider? Meta Product Leader Yun-Kuan Lin shares observations of how product teams evolve as companies grow, and the difference in leadership skills at each stage.
EP 188 - Shopify VP of Product on the Power of Pivoting
January 19, 2022 10:00 - 20 minutes - 19 MBWhen product managers think about setting goals within product teams, we can shy away from accepting if we have set the bar too high, for ourselves or others. We are ambitious individuals and want to meet or exceed the goals we set. How do we normalize mistakes, failure, and human error? Shopify Vice President of Product Mamuna Oladipo shares opportunities to pivot within your goals when faced with mistakes and failures.
EP 187 - SignalWire Founder and CEO on Transforming Telecommunications for the Next Generation
January 12, 2022 10:00 - 37 minutes - 34.6 MBProduct leaders are category creators and world changers. For example, the world of telecommunications used to require a lot of physical dedicated equipment with a lack of flexibility. How did this industry change into the powerhouse it has become today? SignalWire founder and CEO Anthony Minessale shares how telecommunications turned into a software platform, the role it played in remote work, and what to expect for the next generation.
EP 186 - Dow Jones Product VP on Experimentation, Subscription, and Personalization
January 05, 2022 10:00 - 30 minutes - 27.9 MBExperimentation can be developed as a powerful storytelling and product tool. Through experimentation, a product manager can make accurate, data-driving decisions that can expand their product’s reach. These don’t need to be complicated, but how can product managers experiment in ways that best fit their product? Dow Jones Product VP Peter Gray shares his unique insights in experimentation, subscription, and personalization to create value.
EP 185 - Top 4 posts from the 4 seasons
December 22, 2021 10:00 - 14 minutes - 13.5 MBThis year has been another one for the history books. In our 2021 Product Talk year in review, we handpicked an episode for each season led by some of our hosts: Transfix’s Patrick Blute, Universal Electronics’ Nikki Ahmadi, and our founder SC Moatti. Relive insights from leaders at Ramp, Dolby, and Cox Communications, as well as Silicon Valley icon Geoff Moore. Listen to their insights into industry trends and product.
EP 184 - BetterLesson SVP on Building Quality Edtech Products
December 15, 2021 10:00 - 29 minutes - 27.4 MBSome product leaders enter this career because they want to be involved with product directly, while others jump in by happenstance. In non-tech roles such as teaching, the ability to make an impact with certain products comes from a different vantage point. How can future PMs utilize these experiences to enhance their products? In this episode, Product Talk host and ALTR Product Lead, Neha Shah, interviews BetterLesson Sr. VP Amber Orenstein who discusses how having a diverse professional...
EP 183 - PepsiCo Product Lead on Building Platform Products That Scale
December 08, 2021 10:00 - 34 minutes - 31.3 MBThere are many different products and thousands of ways to build these products. In a technology-first environment, a platform is part of this process, whether it helps to build the product or is the product itself. What comes first in all this development: the platform or the product? PepsiCo Product Lead Deepika Yerragunta shares her ideas of building platforms as products and within frameworks to boost productivity and scale.
EP 182 - LinkedIn Product Lead on Challenges to Online Trust and Safety
December 01, 2021 10:00 - 23 minutes - 21.5 MBWe are online all day, every day, for all aspects of our lives and business. We want a space that is safe and trustworthy to share information without the fear of getting scammed or hacked. However, there isn’t a silver bullet or quick fix to the safety issue. How does a company treat the real-life problem of internet safety and trust? LinkedIn Product Lead Shreyas Nangalia shares how safety PMs balance challenges, solutions, and customers to make secure products.
EP 181 - Blue Cedar CEO on How to Build High-Quality, Secure Mobile Apps
November 24, 2021 10:00 - 37 minutes - 34.7 MBWe all use mobile apps, all day, every day. As consumers, we only see them right as an end product and don’t have any insight into all of the complexity a typical organization has to coordinate, from cross-team collaboration to integrating various technologies. What are some of the challenges and opportunities for businesses to produce high-quality mobile apps? Blue Cedar CEO John Aisien shares how product leaders can build secure mobile apps to deliver positive business outcomes.
EP 180 - Award Advisory Board Product Leader on the Empowering the Whole Human Category at the 2022 Product Awards
November 19, 2021 17:26 - 11 minutes - 10.6 MBFelipe Gasparino takes the mic to tell listeners about the category of “empowering the whole human” at the 2022 Products That Count Product Awards.
EP 179 - Cox Communications Product Lead on Moving Success from B2C to B2B
November 17, 2021 10:00 - 29 minutes - 27.2 MBWhen a business wants to innovate and capture a different market segment, that might involve some big changes. For some, this also might mean changing from a direct-to-consumer approach and targeting your product toward other businesses. What are some elements and surprises to consider in order to make a successful switch? Cox Communications Product Lead Kelly Hoople shares how her path led her to a product leader role, and what it takes to be successful when moving a business from B2C to B2B.
EP 178 - Fmr Transformco Product Lead on the Responsive Product Accountability Category at 2022 Product Awards
November 12, 2021 10:00 - 23 minutes - 21.9 MBFmr Transformco Product Director Maheep Bhalla introduces the Responsive Product Accountability category for the 2022 Product Awards.
EP 177 - Getsafe Product VP on Insurance Tech Product Development
November 10, 2021 10:00 - 23 minutes - 21.9 MBMost of us need some type of insurance at different points in our lives, and often more than one type of policy. The paperwork can be cumbersome, the claims drawn out, and the whole process daunting. Is the insurance industry taking a digital cue from others, and how can it become customer-empowering? Getsafe VP of Product & Design Konrad Heimpel shares insurance changes within tech and how its product development is different from other industries.
EP 176 - Indeed.com Senior International Product Lead on Level Up Scale & Complexity Category at 2022 Product Awards
November 05, 2021 22:02 - 12 minutes - 11.4 MBThis is the third in a five-part series introducing the categories for the Products That Count 2022 Product Awards. Last time, we heard from Transfix Product Marketing Lead, Patrick Blute, on Delightful User Journey. In this talk, Indeed.com Senior International Product Lead Iryna Krutenko introduces the Level Up Scale & Complexity category for the 2022 Product Awards.
EP 175 - Procore Product Lead on Demystifying Artificial Intelligence
November 03, 2021 09:00 - 29 minutes - 26.9 MBSelf-driving cars, replicators from Star Trek, or even Rosey from The Jetsons: It is an exciting time to be in the field of artificial intelligence with many ideas defining what it means. It also is a popular career path for product professionals. What does it actually mean outside of all the hype and excitement surrounding this term? In this episode, Product Talk host and ALTR Product Lead, Neha Shah, interviews Procore Product Lead Reza Shirazi who talks about demystifying artificial inte...