Private Practice Made Perfect
329 episodes - English - Latest episode: 3 days ago - ★★★★ - 2 ratingsCathy Love is finally recording and producing The Private Practice Made Perfect Podcast. Its specifically for paediatric allied health professionals, it’s going to be fun. She likes a chat.
Cathy will bring a broad range of energetic people to the conversation. The outstanding guest list includes; allied health business owners, digital marketing specialists, accountants, HR advisers, writers, virtual assistants, IT specialists, friends, social media guru’s, possibly family and other generous folk she hasn’t roped in yet.
It takes a village to run a private practice. Finally we gather the tribe, harness collective wisdom and elegantly deliver it all direct to your earbuds. The plan to is share up all our private practice stories, business know how, wins, challenges and pearls of wisdom. The episodes will be conversational, short, informative and practical. Apologies in advance, it’s highly likely that there will be humour and deviation from the topic.
…But we wish for even more.
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Episodes
Rerun: Clinical Leaders Collective – NEW 90-Day Program
May 12, 2024 20:00 - 27 minutes - 25.5 MBDid you catch this episode with Cathy Love about our Clinical Leaders Collection Program? Listen once more to catch a glimpse at what you’ll discover about this insightful and practical 90-day program. After doing a whole lot of data research and getting industry intel on the role of clinical and team leaders, Nacre Consulting is bringing you the Clinical Leaders Collective Program where Allied Health Business Owners can learn how to upskill and boost confidence in their leaders. Cathy dis...
Practice Managers Academy is Back
May 05, 2024 20:00 - 16 minutes - 15.5 MBYou heard it right – the Practice Managers Academy is back by popular demand! After observing the steady expansion of Allied Health businesses right across Australia, we want to continue helping and support all of you amazing Allied Health Business Owners as you step up in your role of leading your leaders. And that’s exactly why the Practice Managers Academy was born – to help support the development of the leadership layers in these key people within every expanding Allied Health busines...
Managing Referrer Partnerships
April 28, 2024 20:00 - 31 minutes - 29.1 MBTune in for this jam-packed brainstorming session with Cathy, where she helps you go deeper into your marketing, and your considerations when it comes to wait lists. You’ll hear Cathy explore the ongoing trend implying that wait lists are dissolving, her theories behind why this trend has erupted, and how to approach a new strategy to your wait lists. Cathy also chats about the marketing efforts of Allied Health Business Owners, including how thrilled she is to be seeing such impressive c...
Systems and Navigating the NDIS
April 21, 2024 20:00 - 41 minutes - 37.6 MBSusan Hawkins is back for another fireside chat with Cathy. As one of the Founding Directors of Practical Quality plus (PQplus), Susan helps support NDIS providers to manage quality and compliance. In this episode, you’ll hear Susan explore the importance of strategies and systems for Allied Health Business Owners, including why preparation is so key and the benefits of having these systems in place, particularly when it comes to audits. Topics covered on systems and the NDIS: The moving ...
Allied Health Coaching and Leadership
April 14, 2024 20:00 - 48 minutes - 44.3 MBTwo coaches collide! In this wonderful episode, Cathy’s joined by a fellow coach, Louella Frost, who is a Professional Coach for health leaders. With extensive Occupational Therapy in the disability field, Louella describes how she got into coaching, and what it’s like running her own business. She also chats about why coaching is more about asking rather than telling, and bringing out the best in personal autonomy. Topics covered on Allied Health coaching: What coaching really is – brea...
Rerun: Your Biggest Marketing Investment
April 07, 2024 19:00 - 46 minutes - 42.7 MBUnsure how to optimise your website? Or simply looking for some expert insights on the ins-and-outs of marketing your clinic online? Tune into this rerun episode with Michael Colman where he discusses how optimising your website is the biggest marketing investment you’ll ever make. You’ll hear Michael chat about what it’s like for Allied Health Business Owners to work with Local Health Marketing, including the starting point and the overall process that they can expect. Michael also shares ...
Cathy’s Top Book Picks of the Moment
March 31, 2024 20:00 - 22 minutes - 21.1 MBRead any good books lately? Cathy has, and she’s here to share them with you! If you’ve been needing to add some new books to your list lately (and awesome ones at that) then this episode is for you. Cathy shares the titles of her recent favourites, plus gives you an insight into what they’re all about and why you’ll love them. From planning like a pro to self-care, Cathy’s top picks of the moment cover a range of genres that every Allied Health Business Owner will appreciate. While you’re...
Allied Health Assistant Trends
March 24, 2024 20:00 - 37 minutes - 34.5 MBJoin in on this fireside chat with Cathy and Chantelle as they discuss all-things Allied Health Assistants, also known as AHAs. Listen as they chat about the period of acceleration in terms of focus on AHAs as a response to the Allied Health workforce shortage, and hearing about the challenges business owners are facing trying to implement them all. Topics covered on Allied Health Assistants: AHA trends. Why the industry has a long way to go. Allied Health Assistants’ National Associati...
Client Outcome Measures
March 17, 2024 20:00 - 40 minutes - 37.4 MBChantelle is back, and this time she’s chatting with Cathy about the latest on government mandated client outcome measures. Listen as they talk about the increased need to have measurable goals and goal-driven programs to support clients funding, their own love-hate relationship with goal measurement, and the overall importance of measuring goals in your business. Topics covered on client outcome measures: Occupational therapy goals. Key parts of creating smart(er) goals. Gold-sta...
Young Carers in Allied Health
March 10, 2024 20:00 - 33 minutes - 30.8 MBMadeleine Buchner grew up as a carer for her brother and mother, where she noticed a gap in the support system for Young Carers. Eventually, Madeleine launched Little Dreamers, which runs programs, advocates policy change, and promotes awareness for Young Carers across Australia. Listen to this episode as the Founder and CEO of Little Dreamers shares her entrepreneurial journey and gives an insight into the role of Young Carers in the Allied Health industry as a whole. Topics covered o...
How to Approach Pragmatic Planning as an Allied Health Business Owner
March 03, 2024 20:00 - 44 minutes - 40.6 MBRachel Elliott, Founder of Nurturing Connections OT, joins the podcast to share her personal journey moving from an Occupational Therapist to an Allied Health Business Owner. You’ll hear her insights into her entrepreneurial journey, her early learnings, and what her clinic, Nurturing Connections OT, is all about. Topics covered on business planning and the Allied Health space: Approaching planning differently, what pragmatic planning looks like for her, and an in-depth look at how Rachel...
Financial Fitness – What is Your Money Mindset as an Allied Health Business Owner?
February 25, 2024 20:00 - 22 minutes - 20.5 MBWhat is your money mindset as an Allied Health Business Owner? Get ready for a meaty topic to wrap your listening ears and thinking caps around today – Cathy shares her top tips on how to strengthen your financial fitness and how to position your money mindset. Here’s what you’ll discover in this episode: An insight into how Cathy got the hang of numbers in her business ventures before Nacre Consulting. The importance of finding top-shelf bookkeeping. Being persistent. The Glossary of F...
What Allied Health Business Owners Should Look for in an Accountant
February 18, 2024 20:00 - 40 minutes - 37.1 MBEver felt overwhelmed by the numbers side of your business? Pretty much every Allied Health Business Owner has felt the anxiety of the numbers at some point in their journey, which is why listening to episodes like this one is a must. Cathy is joined by Chartered Accountant and Founder of Inspire Accountants, Ben Walker, as he divulges his juiciest secrets on what business owners should expect from their accountants. Topics covered on small business accounting: The importance of changing...
Boosting Team Culture for Business Performance Masterclass
February 11, 2024 20:00 - 17 minutes - 16.4 MBGet excited! Another Nacre Masterclass is on its way, and now is your opportunity to sign up to join in live for a wonderfully enriching night. Boosting Team Culture for Business Performance is an amazing opportunity to get a refresher on how to navigate and enhance your team culture. Sign-up now for the Masterclass Here’s what to expect for this Masterclass: How does your company culture compare to others? Understand how you navigate towards a north-star culture. Learn how leadership s...
The Flying Start-Up Club: Launching A Successful Allied Health Business
February 04, 2024 20:00 - 33 minutes - 31.1 MBIn this week’s episode, Founding Director of Nacre Consulting, Cathy Love shares a comprehensive business flight plan for young Allied Health Businesses who have recently ventured into the entrepreneurial path. Starting and growing a business can be challenging but you do not have to do it alone! Cathy discusses the importance of setting the foundations right for your business as early as possible. There are various factors to consider when growing your business and this episode will outli...
Learning From Your Team, Embracing Challenges & Marketing Your Brand
January 28, 2024 20:00 - 45 minutes - 42 MBThe wonderfully bubbly and bright Ariella Lew joins the podcast for an episode packed with learnings and insights. Ariella is the Founder and Director of Kids on Track Consultancy, and she jumps right into how it works being child development experts, daily routines, and what she learns from her team. You’ll also hear Ariella chat about elements that she finds crucial in recruitment, how she navigates the numbers, and her top tips for fellow Allied Health Business Owners on how they can rea...
Rerun: The Differences Between Leadership & Management - Learnings from a Team Leader
January 21, 2024 20:00 - 49 minutes - 45.8 MBTune in for this rerun episode with Carly Macleay – Team Leader, Occupational Therapist, and Rehab Case Manager at Wise OT Solutions. In this episode, you’ll hear Carly discuss her role and learnings. She shares the story of taking the leap with Liz Brownlee (Director at Wise OT Solutions), as well as trends she’s noticed about the landscape of the Allied Health industry across the years. When it comes to her role as Team Leader, Carly chats about her three main focuses, formal training, ...
The Ins-and-Outs of Business Law – Challenges, Contracts, Insurance & More
January 14, 2024 20:00 - 56 minutes - 51.5 MBThe wonderfully bubbly and bright Ariella Lew joins the podcast for an episode packed with learnings and insights. Ariella is the Founder and Director of Kids on Track Consultancy, and she jumps right into how it works being child development experts, daily routines, and what she learns from her team. You’ll also hear Ariella chat about elements that she finds crucial in recruitment, how she navigates the numbers, and her top tips for fellow Allied Health Business Owners on how they can rea...
PACE – NDIA’s New ICT System
December 03, 2023 20:00 - 33 minutes - 30.9 MBIn this episode, Cathy and Chantelle cover the newly launched ICT system by the NDIA, PACE. Though the meaning behind the acronym remains unclear, Cathy and Chantelle discussed what this software means for disability service providers. Introduced on 31st October 2023, PACE has taken over the service booking role and placed budget tracking responsibilities onto the providers. As the new software is being gradually rolled out, they also discuss the effects on Allied Health Business Owners ...
Artificial Intelligence in Allied Health Operations – What You Should Know
November 26, 2023 20:00 - 33 minutes - 30.3 MBIn this episode we’re keeping it in the family as Marcus Jean-Francois, Process Documentation Officer at Nacre Consulting, joins the podcast to discuss what Allied Health Business Owners should be looking out for when it comes to Artificial Intelligence. He discusses how to know when a platform is powered by AI, he gets into the nitty-gritty details on ChatGPT, and he reveals the types of tasks that Allied Health Business Owners can use ChatGPT for in order to streamline work and processes....
Sustaining a Healthy Team Culture & The Importance of Making Connections
November 19, 2023 20:00 - 33 minutes - 31.1 MBKellie Puxty, the Co-Founder and Director of One Community Pty Ltd, joins the podcast to share her thoughts on the importance of Allied Health Business Owners connecting more and networking with other providers. You’ll also hear some valuable insights into how she maintains a healthy and fun team culture, including regular informal video catch-ups to chat and bond. Topics covered on connecting at events and creating a strong team culture: How Kellie stepped up One Community and turned it...
Rerun: Overcoming Underestimating & Managing Rapid Growth
November 12, 2023 20:00 - 45 minutes - 41.4 MBWhen you first embarked on your venture as an Allied Health Business Owner, what can you look back on and realised you underestimated about the process? There’s nothing better than getting a glimpse into fellow business owner’s worlds, and getting insight into their journey, and in this rerun episode with Louise Whitton from Focus on Function, you get just that. We can learn so much about ourselves and have our minds opened to things we may not have thought of before, like Louise’s exp...
Rerun: The Importance of Supporting Graduates & Finding a Balance Between Clinical Work & the Business
October 29, 2023 20:00 - 51 minutes - 47.2 MBPrinciple Occupational Therapist and Owner of Verve OT, Sarah Collison, brings a little verve to the podcast in this rerun episode, where she delves into a range of topics surrounding being a leader, balancing clinical and business duties, and the important role of graduate therapists in the allied health industry as a whole. You’ll hear Sarah discuss making the leap to owning a business after working in a large organisation, including how she brought in a team and developed systems. Liste...
Being a Trailblazer in Post-Cancer Care
October 22, 2023 20:00 - 48 minutes - 44.2 MBKaren Anderson is the Founding Director of Foundation 96, which provides supportive care to people transitioning from cancer treatment to everyday life. She joins Cathy in this episode to discuss her journey as a trailblazer in the cancer care and patient care space, including an insight into her career and how she got to where she is today, why cancer care is difficult to initiate, and working with AI. Other topics covered during this episode: The importance of learning how to do everyt...
Working at Nacre, the NDIS, and Retention & Recruitment
October 15, 2023 20:00 - 38 minutes - 35.2 MBTune in for this fireside afternoon chat with Chantelle Robards. Chantelle has recently joined the Nacre Consulting team as a Specialist Coach, and what an immense pleasure it is to have her with us. Cathy and Chantelle discuss Chantelle’s first-time experience at the Quarterly Accelerator Conference, what she loves about what Nacre Consulting offers, and what it’s like working with the team. Other topics covered during this episode: What’s in the works for Nacre in terms of recruitment a...
Understanding Cybersecurity & Cyber Intelligence in the Allied Health Space
October 08, 2023 20:00 - 41 minutes - 38.1 MBWorried about your clinic’s cybersecurity? Make sure you tune into this jam-packed episode with Martin Haak – the Founding Director of Infinite Edge. To put it simply, Infinite Edge helps their clients elevate their cyber intelligence. Listen as Marty discusses how Allied Health business owners use technology and the strengths, weaknesses, opportunities, and threats associated with it. He dives deep into the importance of knowing where your data is, why you need to implement proper trainin...
Cathy’s Learnings from James Clear LIVE – Atomic Habits Event
October 01, 2023 20:00 - 25 minutes - 23.8 MBListen in as Cathy shares her personal experience at the James Clear LIVE event with Atomic Habits author, James Clear. You’ll hear as Cathy discusses her biggest learnings, including what she resonated most with during the event. These learnings are wonderfully insightful for everyone looking to improve many aspects of their life, but especially Allied Health Business Owners who want to understand the best ways to create and maintain habits. Here’s a glimpse into Cathy’s learnings from th...
Busting the Most Common Myths About Systems
September 24, 2023 20:00 - 44 minutes - 41 MBDavid Jenyns is back in your ears in this latest episode! It was wonderful having David back, where once again he shares the shiniest golden nuggets about systems that every Allied Health business owner should know. You’ll hear David walk you through the seven steps of SYSTEMology, what makes it so unique, how to recruit in a systems culture, and his use of AI. One of the juiciest parts of the episode is when David debunks some of the most common myths about systems, helping every business ...
Rerun: Streamlining Your Systems – The Importance of Admin Support
September 17, 2023 20:00 - 48 minutes - 44.4 MBEver come out of a therapy session or meeting, only to check your phone and be met with 20 new emails? It’s a stressful feeling, but the good news is that there’s a solution, and it’s admin support. Revisit all-things admin in this rerun episode with the Founding Director of Pro-Assist Virtual Administration, Karina Follent. For Karina, Pro-Assist isn’t just about the admin – it’s about fostering meaningful flexibility for business owners. From the start, she’s always had a passion for hel...
Rerun: Shifting from Clinician to Business Owner - Recruitment, Core Values, & More
September 10, 2023 20:00 - 40 minutes - 37.1 MBLet’s rewind it back to another popular episode for this week’s Rerun – Shifting from Clinician to Business Owner: Recruitment, Core Values & More with Kelly Ketchell. In this episode, you’re reminded to sit back and think about what has made the biggest change in your journey as an Allied Health Business Owner. And for Kelly Ketchell, Business Owner at Active Life Therapies, it was when she started working ON the business rather than IN it. Topics covered on the “ON” “IN” concept, Kelly’s...
Finding Your Sense of Purpose, How to Be a Successful Director & Seeking Change
September 03, 2023 19:00 - 48 minutes - 44.2 MBNoura Tashakor tunes in this week to share her incredible story on how she went from Pharmacist to Allied Health Business Owner. Noura is the Founding Director of Tashacare Australia. You’ll first hear Noura chat about her hands-on approach to being a leader, before sharing her journey towards finding herself and her sense of purpose. She also discusses the concept of modifying roles to meet constantly changing environments and needs, and where she sees Tashacare in the next couple of years...
Podcasting, Finding Motivation, and Breaking the Stigma Around Mental Health
August 27, 2023 20:00 - 42 minutes - 39.1 MBMarie Vakakis joins the Private Practice Made Perfect podcast to share her journey of developing and diversifying her businesses. Marie is a Therapist, Clinical Supervisor, Relationship & Wellbeing Educator, and Mental Health First Aid Instructor. Listen as Marie and Cathy discuss the pandemic and its repercussions, how Marie finds motivation, and her future plans including where she sees her business ventures in the next five years. They then chat about podcasting and her insights about g...
Clinical Leaders Collective – NEW 90-Day Program
August 20, 2023 20:00 - 27 minutes - 25.2 MBDive into the latest solo episode with Cathy Love as she shares some exciting news: you can join in on the latest program, the Clinical Leaders Collective! After doing a whole lot of data research and getting industry intel on the role of clinical and team leaders, Nacre Consulting is bringing you the Clinical Leaders Collective Program where Allied Health Business Owners can learn how to upskill and boost confidence in their leaders. Cathy discusses the difficulty of finding industry-spec...
Using AI to Your Advantage – The ChatGPT Revolution by Donna McGeorge
August 13, 2023 20:00 - 45 minutes - 41.9 MBChatGPT is taking over the world! Or is it…? What a pleasure it is to have Donna McGeorge – Keynote Speaker, Facilitator, Trainer and Productivity Coach – back on the podcast so soon. In this episode, you’ll hear us discuss her latest book, The ChatGPT Revolution: How to Simplify Your Work and Life Admin with AI. Donna shares her journey writing the book, which demystifies how to use ChatGPT for personal and professional parts of your life. You’ll hear Donna give you a peek between the pag...
Thrive90: Business Growth Activator Program to Move Towards Sustainability
August 06, 2023 20:00 - 25 minutes - 23.5 MBGrab a drink and get comfortable as you tune in to the latest solo episode with Cathy Love, where this time she shares an exciting new program called Thrive90: Business Growth Activator. This 90-day program is designed for new business owners and startups to give industry insights and build confidence at the beginning stages of their wonderful business journey. We’re bringing together a community of like-minded Allied Health business owners (which is when truly amazing things happen) to he...
Why an Optimised Website is the Biggest Marketing Investment for Allied Health Businesses
July 30, 2023 20:00 - 46 minutes - 42.7 MBUnsure how to optimise your website? Or simply looking for some expert insights on the ins-and-outs of marketing your clinic online? This episode with Michael Colman has everything you need. Michael is the Founding Director of Local Health Marketing, which specialises in growing Allied Health practices using proven digital marketing strategies. You’ll hear Michael chat about what it’s like for Allied Health business owners to work with Local Health Marketing, including the starting point an...
Intrapreneurship, Being Values-Driven & Preventing Early Career Burnout
July 23, 2023 20:00 - 43 minutes - 39.8 MBIn this episode of the PPMP Podcast, Dave Jereb, the Founding Director of MoveAbout, joins the conversation to share his journey and insights as an Allied Health business owner. You’ll hear Dave paint a picture of MoveAbout, including his shift to the Central Coast, and the importance of knowing what he wanted his legacy to be. Dave then discusses the idea of creating pathways to establish flexibility in the workplace, as well as a piece on intrapreneurship, being values-driven in your busi...
Rerun: Better Understanding the Role of Allied Health Assistants
July 16, 2023 20:00 - 45 minutes - 41.8 MBTune into this rerun episode to hear Ben Turnbull discuss the secret resource that many Allied Health professionals don’t know about. Ben is the Founding CEO and Board Director of AHANA Ltd (Allied Health Assistants’ National Association Ltd). The AHANA is a national network for Allied Health Assistants (AHAs). It’s designed to support them to improve the output, quality, and efficiency of Allied Health professionals, and services provided publicly and privately. If you are hesitant about...
Rerun: Is Your LinkedIn Optimised? Understanding the Value of LinkedIn
July 09, 2023 20:00 - 42 minutes - 39.1 MBWhat is your relationship with LinkedIn? How do you utilise the platform? This rerun episode is an exciting one as Cathy speaks with Adam Houlahan – LinkedIn Expert at Prominence Global and Author of three Amazon best-selling books on the subject. Prominence Global is one of the world’s leading LinkedIn personal branding agencies, supporting the world’s scaling entrepreneurs to become prominent and highly influential in their industry. After hearing the conversation, you’ll probably wond...
Rerun: How A New Website Can Benefit Your Business
July 02, 2023 20:00 - 34 minutes - 31.3 MBWhen was the last time you looked over the website you use for your business? Perhaps it’s time for a refresh? Your website is like your shopfront, and if it’s looking a little shabby, then people aren’t going to want to stop and look any further. In this rerun episode, Cathy chats about the importance of having an up-to-date website for your business and its many benefits. A fresh-looking website is what’s going to make you stand out from your competition, and it’s also a reflection of you...
Living a Legacy Every Day
June 25, 2023 20:00 - 48 minutes - 44.6 MBInstead of leaving a legacy, why don’t you think about living a legacy every day? To inspire everyone who lays their ears on this episode, Paul Dunn tunes into the PPMP Podcast. It’s difficult to sum up Paul’s achievements in just one sentence, but he is the Co-Founder of B1G1, an organisation that channels effort to giving back to the community through businesses. Paul starts off by sharing the origin story of B1G1, which is an initiative with a mission to “create a world that’s full of g...
Expert Recruitment Insights for Allied Health Business Owners
June 18, 2023 20:00 - 40 minutes - 37.3 MBFearful of recruitment? Unsure how to approach it in your business? Danielle Weedon and Clare Jones are here to help! Directors of MediRecruit, Danielle and Clare have been working in recruitment since 2001, and have never seen a tougher time than what they’re seeing now. In this episode, you’ll hear us discuss everything from flexible workplace tricks and tips, the introduction of the NDIS and its subsequent opportunities, what’s happening with the 2023 graduate cohort, what the recruitmen...
Redefining, Revisiting & Rethinking Your Values as an Allied Health Business Owner
June 11, 2023 20:00 - 42 minutes - 39 MBWhen was the last time you reviewed your business values? Do they truly align with what you want to represent? Here to help you understand how to navigate your values is Laura Jean – Facilitator at Dietician Values. Laura bridges the gap for health professionals between bringing the values they practice as a clinician into how they do business. After sharing her experience as a clinician and now business owner, Laura then discusses values and how businesses can (and should) be doing things ...
Everything Allied Health Business Owners Need to Know About Customer Reviews
June 04, 2023 20:00 - 54 minutes - 49.7 MBDo you ever think about how reviews are such a high-value marketing tool for your business? Maybe you feel awkward about asking for reviews from your clients? To help many of you move away from your fears of reviews is Karl Schwantes, who joins PPMP Podcast to reveal so many gold nuggets about client reviews, you’ll be sitting on a goldmine by the end of the episode. Karl is a Customer Service Expert, international award-winning author, a Telstra business award finalist, and the winner of t...
Rerun: Learning From Your Bookkeeper
May 28, 2023 20:00 - 49 minutes - 45.1 MBUnderstanding all aspects of your finances is key to the successful running of any business, but it can be a major downfall for some. This and more is covered in my interview with Chris Stenhouse, Business Manager at Professional Booking Services (PBS) back in Episode 55. That’s right – it’s rerun time! The Melbourne-based family business provides full financial and administrative solutions to businesses throughout Australia and overseas. Working across all industries, PBS bookkeepers suppo...
Mastering Productivity as an Allied Health Business Owner with Donna McGeorge
May 21, 2023 20:00 - 48 minutes - 44.9 MBIf you’ve ever felt like your productivity levels are low, this episode is going to be a game-changer. Donna McGeorge – Keynote Speaker, Facilitator, Trainer and Productivity Coach – tunes in to share a plethora of tips and tactics to help you tackle productivity. Donna also happens to be the best-selling author of three of my favourite books about productivity and regaining time, which you’ll find linked below. In this episode, Donna discusses her commitment to being a Productivity Coach, ...
Understanding Human Behaviour at Work & What Makes Excellent Customer Service
May 14, 2023 20:00 - 51 minutes - 47.1 MBShe’s back! It’s always a huge pleasure having Cate Schreck on the podcast. Her insights into customer service and what makes customer service excellence are important to know for any business, and Allied Health is no different. Cate is a Service Excellence Coach and the Director of Lightbulb Training Solutions (LTS) and Just For Schools, which is her new business that provides professional development to Education Support Staff (ESS). You’ll hear Cate discuss the aftershock of the pandemic...
Building Team Culture & Overcoming Imposter Syndrome
May 07, 2023 20:00 - 49 minutes - 45.8 MBHere to share her adventure in the Allied Health business owner world is Jess Nyman, Occupational Therapist and Founding Director of Only About Kids. She discusses her experience creating and growing her business through the challenges of the pandemic, parts of the business she loves and doesn’t enjoy, and her steepest learning curve as a Director. You’ll also hear Jess chat about psychological safety, imposter moments, team and culture, transparency, building a support network, and what it...
Creating Safe Spaces and Empowering Others
April 30, 2023 20:00 - 44 minutes - 40.4 MBMishma Kumar-Jonson, CEO and Principal Social Worker of The Iceberg Foundation, joins PPMP to speak about their fast and furious seven to eight month journey of starting up and growing the business. From describing the story behind their stunning logo and the power of branding, to discussing all things fear and failure, Mishma brings plenty of insight to this episode. You’ll hear them share their thoughts on embracing innovation, empowering the team, and loving the business side of things. ...
Embracing Your Entrepreneurial Spirit & Maintaining a Positive Reputation
April 23, 2023 20:00 - 47 minutes - 43.9 MBSara Balmer, Psychologist and Founding Director of Sara Balmer Psychology for Kids, brings her business journey to the podcast, walking us through her growth since 2009 and taking the plunge to go full-time with her own business. She shares her excitement for having new ideas and plans, which means embracing her entrepreneurial side as a business owner. You’ll then hear Sara talk about several aspects of her business and her business approach, including how she maintains her values, creates...