Client Outcome Measures

Chantelle is back, and this time she’s chatting with Cathy about the latest on government mandated client outcome measures.  

Listen as they talk about the increased need to have measurable goals and goal-driven programs to support clients funding, their own love-hate relationship with goal measurement, and the overall importance of measuring goals in your business. 

Topics covered on client outcome measures: 

Occupational therapy goals.  Key parts of creating smart(er) goals.  Gold-standard research tools.  The importance of revisiting conversations with clients.  The separation between functional goals and measurable goals  Practice makes perfect 

Connect with Chantelle Robards  

Visit Chantelle’s Website     Follow Chantelle on Instagram (

Chantelle is back, and this time she’s chatting with Cathy about the latest on government mandated client outcome measures.  

Listen as they talk about the increased need to have measurable goals and goal-driven programs to support clients funding, their own love-hate relationship with goal measurement, and the overall importance of measuring goals in your business. 

Topics covered on client outcome measures: 

Occupational therapy goals.  Key parts of creating smart(er) goals.  Gold-standard research tools.  The importance of revisiting conversations with clients.  The separation between functional goals and measurable goals  Practice makes perfect 

Connect with Chantelle Robards  

Visit Chantelle’s Website     Follow Chantelle on Instagram (@chantelle_robards)    Connect with Chantelle on LinkedIn  

 Connect with Nacre Consulting:  

Join the Accelerator Mastermind   Complete the Allied Health Biz Quiz   Let’s connect on Instagram   Follow us on Facebook   Let’s connect on LinkedIn   Join our Facebook Group online community  

More about The Private Practice Made Perfect Show:  

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession.  

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.  

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.  

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.  

See omnystudio.com/listener for privacy information.