Private Practice Made Perfect
345 episodes - English - Latest episode: 8 days ago - ★★★★ - 2 ratingsCathy Love is finally recording and producing The Private Practice Made Perfect Podcast. Its specifically for paediatric allied health professionals, it’s going to be fun. She likes a chat.
Cathy will bring a broad range of energetic people to the conversation. The outstanding guest list includes; allied health business owners, digital marketing specialists, accountants, HR advisers, writers, virtual assistants, IT specialists, friends, social media guru’s, possibly family and other generous folk she hasn’t roped in yet.
It takes a village to run a private practice. Finally we gather the tribe, harness collective wisdom and elegantly deliver it all direct to your earbuds. The plan to is share up all our private practice stories, business know how, wins, challenges and pearls of wisdom. The episodes will be conversational, short, informative and practical. Apologies in advance, it’s highly likely that there will be humour and deviation from the topic.
…But we wish for even more.
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Episodes
Shifting from Clinician to Business Owner - Recruitment, Core Values & More
June 14, 2021 00:00 - 39 minutes - 36 MBTo start off I’d like you to sit back and really think about this for a minute... What has made the biggest change in your journey as an allied health business owner? For Kelly Ketchell - Business Owner at Active Life Therapies - it was when she started working ON the business rather than IN it. You’ve probably heard about the whole “ON” “IN” concept before, but in this week’s new PPMP episode we’ve got a perfect example of why it’s so important. Kelly shares her own journey shift...
What is Your Financial Game Plan for High Impact Profit?
June 07, 2021 00:00 - 13 minutes - 12.7 MBWell, it’s officially that time of year when somebody needs to do something about the numbers, finances and all those good things in the business. If I had a dollar every time an allied health business owner came to me and said, “Numbers aren’t really my thing,” well...you get the rest. Sure, there are some out there who just can’t get enough of those spreadsheets and reports (and to them, we salute you). But oftentimes, many find themselves admitting that numbers aren’t their strong s...
Let's Do Some Business Brilliance Together
May 31, 2021 00:00 - 21 minutes - 19.4 MBMany of you already know who we are, but when was the last time you had a real good rundown on what we do at Nacre? Who do we work with? What programs we offer? And what about core business concepts - which ones do we cover? With such a flood of inquiries for our services, it seemed only fitting that this week’s PPMP podcast episode revolves around demystifying what we do and what we offer at Nacre. In this episode, I throw some light on the broad reach of businesses we work with - from ...
How to approach audits with more confidence
May 24, 2021 00:00 - 39 minutes - 36 MBAudits, audits, audits. Back in 2018, I remember the topic of auditing getting some huge heat. What is it? How does it work? How much will it cost? Will I cry? What difference will it make? From the time it takes to prepare an audit, to having the right clearances and police checks, the subject of auditing can take its toll on some. That’s why it’s such a pleasure to have Susan Hawkins on the PPMP Podcast this week. As the Founding Director of PQplus, Susan and her team create practical ...
Recruit Like A Rockstar Webinar
May 17, 2021 00:00 - 12 minutes - 11.9 MBLet’s not pretend that recruitment is a walk in the park… What’s more, trying to find recruitment guidance, tips and tricks to help you on your way can be even tougher. That’s why we created the Recruit Like A Rockstar webinar event, which delivers you fast-moving, uber-practical, and genuinely helpful recruitment strategies to take with you for ultimate success. Already know you want to register for the webinar? Click here now. You can hear all the details in the latest PPMP podcast...
Navigating the HR World – Future Insights, Recruitment
May 10, 2021 00:00 - 53 minutes - 48.7 MBFrom the importance of rest to working in a COVID future, navigating the HR world can certainly feel intimidating as a business owner. It’s for that reason I’m so pleased to have Christopher Smith on the newest PPMP episode this week. Chris is the Founding Director of Happy HR – an all-in-one cloud-based HRIS and enrolment platform with support from degree qualified HR professionals. Chris and I get right into things from the get-go with a long and deep conversation surrounding the COV...
Finding Your Leadership Power- Leadership Toolkit & More
May 03, 2021 00:00 - 38 minutes - 35.4 MB“Your level of success rarely exceeds your level of personal development” One of my all-time favourite quotes, and one that so perfectly ties into this week’s new PPMP episode with Michelle Terkelsen - one of the Founders and Managing Directors of People Leaders, alongside Jan Terkelsen (who couldn’t make it this time around, but will be joining us to share even more leadership insights in a 2.0 episode in the coming weeks). From revealing what they do with their Mastermind Programs, to ...
Rerun: Everyday Independence Interview – Improving An Organisation and its Services Through a People-Centered Model
April 26, 2021 00:00 - 46 minutes - 42.7 MBEveryday Independence is an allied health business that supports people with disability to reach their full potential and to enjoy an everyday life. They build on what is working and create changes in areas that are not by doing OT, physio and speech pathology. In this episode of the Private Practice Made Perfect Podcast, the Everyday Independence team - Ingrid Cole, Mal Healey and Leanne Healey - share their experience on how using a social model of disability and becoming a people-center...
Legal Aspects of Business – Commercial Leases, Exit Plan & More
April 19, 2021 00:00 - 34 minutes - 31.4 MBWhile there are certainly people you can hire to handle the legal aspects of business, understanding at least the basics yourself is worth its weight in gold. What do you know about negotiating commercial leases? What is Sham Contracting and how can you stay aware? Have you got your exit plan sorted? This week’s guest is a repeat offender on the PPMP Podcast, having appeared for a total of three times. It’s none other than Jeremy Streten, Lawyer and Director of SMS Legal, as well as auth...
Why Business Owners Should Never Stop Learning
April 12, 2021 00:00 - 42 minutes - 38.9 MBMy guest on this week’s PPMP Podcast episode is perfect proof of why business owners should never stop learning. It was a pleasure speaking with Shae Rodgers - Certified Practising Speech Pathologist and Founding Director of Small Talk Speech Therapy in New South Wales. In the episode you’ll hear Shae discuss her many side passion projects, her visions for the next five years in terms of her business and the NDIS, as well as managing while she was on maternity leave and how podcasts have ...
Navigating a Business Marriage- Tips From Co-Business Owners
April 05, 2021 00:00 - 48 minutes - 44.2 MBWhether you’re already in the midst of it or thinking about getting started, navigating a “business marriage” can be one of the most rewarding experiences when running a business. But that doesn’t mean it doesn’t come with its challenges. Business partnerships are beautiful things (hence the “business marriage” term I’ve coined), and just like regular marriages, it can be difficult finding that perfect person. That’s why it’s so wonderful and encouraging to hear about success stories l...
Take Your Waitlist From Worried To WOW- April Webinar
March 29, 2021 00:00 - 10 minutes - 9.34 MBIf there’s anything we took from 2020, it’s the importance of being ready-to-go at any and all times. We’ve learned the importance of gathering information, making great decisions, and trying to fall back on that spirit of “onwards and upwards”. At Nacre Consulting, we’ve been busy-bees getting lots of good things done. (There’s even some nice surprises coming up, so keep your eyes peeled). We’ve seen a ton of new members over the summer (a special welcome to all of you) into our acceler...
Embracing Your Leadership Role
March 22, 2021 00:00 - 36 minutes - 33.7 MBEmbracing your leadership role is important in many ways in a personal sense, but what about viewing it from your team’s perspective? Is your team being held back because you haven’t fully stepped into your management leadership role? This week’s new PPMP episode asks us to question exactly that, as Hannah Dunn joins me to chat. Hannah is the Founding Director of D.O.T.S. Occupational Therapy for Children. In this episode, she takes us through her business expansion, recruitment chall...
Overcoming Recruitment Fears
March 15, 2021 00:00 - 35 minutes - 32.9 MBConquering fears as a business owner is never easy, but overcoming recruitment fears in particular is something I’ve noticed many find challenging. At the end of the day, though, it’s worth questioning why it can feel so challenging. What makes recruitment difficult for you? Perhaps it’s the fear of finding the perfect person for your team. Or the fear that you might lose clients if the new team member doesn’t fit in right. Or the fear of being able to maintain the same level of servi...
Learning Along The Way And Differentiating Roles
March 08, 2021 00:00 - 47 minutes - 43.2 MBWhat have you learned along the way as you’ve come into your own? For Sarah Teoh, Director and Certified Practicing Speech Pathologist of Look Who’s Talking, the lessons never end. It was delightful to have Sarah on the latest episode of the PPMP podcast. She walks us through her clinic’s beginnings 17 years ago (yes, pre-medicare days) up until now. A lot of it has been about stepping up to become more team facing, which is a major talking point in the episode (and a common goal for ma...
Investing In Yourself and Managing Fear As A Business Owner
March 01, 2021 00:00 - 40 minutes - 37.1 MBInvesting in yourself and managing fear present themselves in many ways when you’re a business owner. Perhaps you’ve got a few non-negotiable weeks scheduled throughout the year for recharging your batteries. Or perhaps it’s overcoming fears to set a bigger vision for your business. For Kait Cummins, Founding Director of The Play Project, it’s both. What a pleasure it was to have Kait on this week’s newest PPMP episode. She walks us through her business journey, describing what it loo...
From Clinician to Business Owner - Building Your Story
February 22, 2021 00:00 - 33 minutes - 30.7 MBMaking the shift from clinician to business owner is a massive step for anyone. For Lydelle Joseph, Director and Speech Pathologist at Connecting Dots for Kids, becoming business-facing is just one part of her incredible story. Her business journey is inspiring to hear, from battling with imposter syndrome, to trading and expanding during COVID, to seeing her leadership skills evolve more than ever before. It’s motivating hearing her journey on the latest episode of PPMP. She walks u...
How To Exit Or Sell Your Business
February 15, 2021 00:00 - 56 minutes - 51.3 MBFor those who are wondering how to exit or sell your business, I bet the first thing on your mind is making sure it’s a seamless process. Less complexities = less worries. But where do you even begin? What steps are the best steps to take on this (seemingly) long and winding path? Luckily, this week’s PPMP podcast guest is here to help. Julian Whitehead, partner with Whitehead Legal, exclusively advises commercial matters in the healthcare landscape throughout Australia. From veteri...
Power of Technology in Allied Health - Modernizing Healthcare
February 08, 2021 01:00 - 44 minutes - 40.9 MBWhat role do you think technology plays in allied healthcare? It’s pretty clear by now that many practices have embraced telehealth, but how can we keep the momentum going? Essentially, we are in the midst of a digital transformation event. The power of technology in allied health is more evident than ever before. Re-imagining healthcare is all about embracing digital health innovations in this new digital age. While there is undoubtedly a lot of value in the traditional in-person mod...
Making The Most Of A Difficult Year - 2020 Learnings
February 01, 2021 01:00 - 44 minutes - 40.5 MBWhen faced with a great deal of challenges and hardships, how can you make the most of a difficult year? There’s no hiding that 2020 was a rough one, but what can we learn from it? I’ll admit that my toes start to curl at the mention of 2020 being a “write off”. Sure, it wasn’t the year any of us signed up for, but it was the one we got. 2020 has - and will continue to - bring incredible learnings along with the enormous suffering and difficulties we’ve witnessed. Even if things are n...
PPMP 173 - Making The Most Of A Difficult Year- 2020 Learnings
January 31, 2021 21:00 - 44 minutes - 40.5 MBWhen faced with a great deal of challenges and hardships, how can you make the most of a difficult year? There’s no hiding that 2020 was a rough one, but what can we learn from it? I’ll admit that my toes start to curl at the mention of 2020 being a “write off”. Sure, it wasn’t the year any of us signed up for, but it was the one we got. 2020 has - and will continue to - bring incredible learnings along with the enormous suffering and difficulties we’ve witnessed. Even if things are not t...
How To Celebrate Success As A Business Owner
January 25, 2021 01:00 - 22 minutes - 20.4 MBHello [First Name] “Life is not measured by the number of breaths we take, but by the moments that take our breath away” - Hilary Cooper One of my all-time favourite quotes, and one I’ve found rather appropriate for this week’s PPMP Podcast topic at hand: Celebrating success. After speaking to quite a few of you in the last couple of weeks, as well as scrolling through social media, I’ve noticed a trend: “Bring on 2021!” “Oh my God, let’s just get this over with because I’m check...
Paediatric Therapy Professional Development- Therapy Team Talk
January 18, 2021 01:00 - 11 minutes - 10.5 MBWhen was the last time you decided to shake things up? Paediatric therapy professional development has been something I’ve been dedicated to for a long time, and that is exactly what you’ll hear about in this week’s brand new PPMP Podcast episode. In a nutshell, I’m gatecrashing my own podcast with a special episode dedicated to announcing some exciting news: The launch of Therapy Team Talk! We are beyond excited to announce this news, and we're also more than ready to break out the...
Rerun: Hootan Mohseni Interview – Engaging with your Clients in an Efficient and Tech Savvy Way
January 11, 2021 01:00 - 46 minutes - 42.8 MBThere are so many things that team members need to be able to do in your clinic. One of the most important is providing great customer service to clients. But did you know that it is possible for us to automate the mundane, day-to-day tasks that can take up so much time when we do it manually? Hootan Mohseni founding director of Cliniq Apps shares with us valuable information about Cliniq Apps. Cliniq Apps is an easy and effective way to free up your team to be able to do higher value task...
Rerun: Amanda Abel Interview – Lessons on Running, Managing and Expanding your Private Practice
January 04, 2021 01:00 - 44 minutes - 40.4 MBThere are so many things you can learn from private practice owners and in this episode of the PPMP podcast we are going to hear some pearls of wisdom and tips on running your own private practice and, eventually, opening up a second clinic. My guest Amanda Abel of the Northern Centre for Child Development shares with us her experience in operating a private practice, expanding, lessons she’s learned and so much more. Amanda combines her knowledge on behaviour modification with the attachm...
Understanding People Skills In The Workplace - DISC Profiling
December 21, 2020 01:00 - 53 minutes - 49.2 MB“My team all have different [behavioural] styles for a reason. It’s a conflict if they don’t know about those different styles, but it’s power when they do.” Such a powerful statement from this week’s PPMP Podcast guest, the ever-amazing Cate Schreck, Founding Director of Lightbulb Training Solutions (LTS). Understanding people skills in the workplace goes much further than a simple team meeting. There’s a highly effective method for assessing behavioural traits, and it’s probably not w...
Prepare Your Business for 2021 With These Keys To Success
December 14, 2020 01:00 - 11 minutes - 10.6 MBIt’s official...2020 is coming to a close. And boy oh boy, what a year it’s been. While I’m sure many of you are keen for a break, have you really thought about how you’ll prepare your business for 2021? There have undoubtedly been a ton of challenges throughout 2020. But, this year has certainly been full of opportunities and silver linings as well. Many business owners have come out of this year with strengthened teams and systems. They’ve truly magnified the impact they’ve had as busi...
Maintaining Your Drive And Passion As A Business Owner
December 07, 2020 01:00 - 45 minutes - 42.2 MBIt’s only normal that we all feel a little fizzled out at times. Things might start slowing down, or our energy levels just aren’t as vibrant as usual. Especially during the pandemic, it’s easy to feel like we’re losing our drive for certain things in our lives. It can leave many of us thinking: How can I continue finding the passion and drive within my business? This topic ties in perfectly with this week’s PPMP Podcast guest, Bernadette Dutton, Director and Principal Speech Pathol...
Getting Into The Habit Of Thinking About Your Thinking
November 30, 2020 01:00 - 27 minutes - 25.1 MBThinking time - are you doing enough of it? Getting into the habit of thinking about your thinking is going to be one of the most important things you do to round out the year. And what a year it’s been. But reflective thinking isn’t reserved for just 2020. Reflective thinking is important for business owners at every point, pandemic or not. Reflective thinking is all about the habit of granting yourself time to think thoughts all the way through to the end. How many times have yo...
Leading A Rapidly Growing Business As A Young CEO
November 23, 2020 01:00 - 35 minutes - 32.9 MBEver related to the term “imposter syndrome”? Is the term “fake it ‘til you make it” really something we should live by? How can a business become even busier than before the pandemic hit? In this week’s brand new PPMP Podcast episode we’re answering all these questions and more with Madeleine Buchner: Founder and CEO of Little Dreamers, Australia’s leading Young Carer organisation working with young people who provide unpaid care for a family member with a serious illness. At just ...
Strategies for Effective Team Retention in Your Business
November 16, 2020 01:00 - 19 minutes - 17.8 MBAs this crazy year rounds itself up, it’s time to start looking at strategies for effective team retention in your business. Well, I’m sure there are plenty of things you’re looking forward to doing to finish off 2020. But why should Intentional Retention be at the top of your list? It's become pretty clear that team retention is a hot topic after speaking to many allied health business owners over the past several months. I’ve been hearing a lot about unsettled teams and things becom...
Challenging Yourself and Taking Risks In Business
November 09, 2020 01:00 - 47 minutes - 43.2 MBChallenging yourself and taking risks in business may seem like a foreign concept. It’s a scary thought, one that we aren’t accustomed to since taking the easy road is...well...easy. But is “easy” allowing you to achieve the outcomes you want and need as a business owner? Stories like Holly Puckering’s are what many of us need in a time like this. COVID-19 has stripped away our plans, shifted the way we deliver services, and changed life as we know it in general. Holly is the Director ...
The Power of Honest Conversations And Self Care In Business With Cate Schrek
November 02, 2020 01:00 - 38 minutes - 35.2 MBThis week’s focus is on the power of honest conversations and self-care in business. Those are truly two of the most powerful, impactful things you can do right now to further your life both professionally and personally. As business owners, many of us forget the other side of it all. There are many pieces to the puzzle, and taking care of ourselves makes up a big chunk of those pieces. I’m joined by Cate Schreck, Co-Founder and Managing Director of Lightbulb Training Solutions. Our co...
Transforming Leadership and Ownership in a Small Business
October 26, 2020 01:00 - 45 minutes - 41.5 MBI’m a firm believer that a clean space translates to a clear mind. When was the last time you had some “thinking time”? I’m talking about real thinking time, where you can sit down with a calm, clear mind and reflect on many working parts within your business. Offload all the heaviness you’ve been carrying. Give your brain time to recalibrate. It truly begs the question: Are you segmenting your time effectively? During my recent conversation on the PPMP Podcast with Evett Latt...
How To Optimise Your Summer Cash Flow
October 19, 2020 01:00 - 13 minutes - 12.8 MBWhen was the last time you had a think about your summer programs? Summer revenue? Business during summer in general? Summer business activity is something you really need to start thinking about in September, and now that it’s October, what better time to get started? There seems to be a lot of resignation about summer. Business owners appear to experience a combination of low expectations, a lack of planning, and patchy motivation all round. Why is it that our energy is so deple...
Business Resilience Through Stoic Principles
October 12, 2020 01:00 - 22 minutes - 21.1 MBThis episode is very much an exploration of my ramblings on Stoicism and its Four Main Virtues, the notion of the locus of control, and how it all applies to you as a business owner. Stoicism provides a sense of rationality through being able to take an objective view of problems. Another fabulous talking point is that of visualisation - negative visualisation, to be exact. The saying “face your fears” often feels like it’s lost a bit of its meaning, which is why the work of Tim Fe...
Creating more time and flexibility in life and business
October 05, 2020 01:00 - 47 minutes - 43.2 MBIf we choose to see the good, we will always see silver linings despite the circumstances. This is what Stephanie Schlencker has proven to us in running her business Spread the Word Services and current side hustle. You see, COVID did not stop this go getter from pursuing her goals. Aside from running her clinic, she extended her services to her home office, and has also started a side hustle delivering PODD services to other speech pathologists like her. The impact that her business and new...
Growing Your Business, Leading Your Team and Supporting Your Clients Through COVID-19
September 28, 2020 01:00 - 44 minutes - 40.6 MBSupport for your clients should continue and strengthen especially during tough times. But how do you lead your team in situations such as a pandemic to give their 100% to support your clients? In this episode of the PPMP Podcast, I’ve invited Carly Treloar, Occupational Therapist and owner of Living Without Boundaries, to talk about how she is managing her team and business through the COVID-19 pandemic. There’s so much to learn from her experience in growing her business, leading ...
Navigating Your Business Through COVID-19
September 21, 2020 01:00 - 38 minutes - 35.5 MBCOVID-19 has made such impacts in our businesses - both negative and positive. It has been such a journey as we all acclimate to this business as new usual. In this episode of the PPMP podcast, I’ve invited Lisa Hues, Founding Director of Occupational Therapy Helping Children in Sydney. She will be sharing her experience and how she and her team navigated through COVID-19, coming out wiser, stronger and more hopeful. Lisa is also sharing details with us on her upcoming New PossibilOTs w...
Recruit like a Rockstar Web Event
September 14, 2020 01:00 - 10 minutes - 9.95 MBRecruitment is one of the most interesting and hardest parts of running an allied health business because so many business factors depend on it. I’m sure you’ll agree with me on this. All of us have tried one too many ways of recruitment, but it still remains a tough ball game. In this episode of the PPMP podcast, I share how you can learn a different but successful way to help you get that creative cut through approach in recruiting. If you want to be more strategic and systemised in your r...
Marketing in the time of COVID and beyond
September 07, 2020 01:00 - 48 minutes - 44 MBHow are you marketing your business in the time of COVID? In episode 155 of the PPMP Podcast, I have a conversation with Chris McCarroll, the Founding Director of Allied Health Marketing. He shares his expertise in creating content and messaging that connects with your audience, especially during this time. We also tackle the different platforms we can use to publish our content, how we can make our messages engaging and sincere, the value of working with agencies, and so much more. If you a...
Strategizing Your Team Care Plan
August 31, 2020 01:00 - 29 minutes - 27.5 MBMany business owners will agree with me when I say that one of the hardest things in business is finding the best team members. When we successfully hire people we like and love working with, we need to take care of them to keep them in our team. So my question to you today is - do you have a care plan for your team? Setting up a team care plan is so important and you’re going to find out what it is, why you need one and how you can start your own plan in this episode of the PPMP Podca...
Leading a Solid Team and a Growing Business amidst the Pandemic
August 24, 2020 01:00 - 40 minutes - 37 MBIn this episode of the PPMP Podcast, I am so excited to bring on our guest Narelle Hypatidis who I’ve wanted to have on the show for so long. Narelle is the owner of Macarthur Paediatric Occupational Therapy in Sydney, Australia. She proudly describes herself as an accidental business owner. We talk about so much private practice goodness in this conversation. We cover her business journey with her awesome team of 10, growing her practice despite the pandemic and flourishing as a CEO in h...
You and your time as a business owner
August 17, 2020 01:00 - 21 minutes - 19.6 MBAre you constantly being asked questions by your team? Are you becoming a human encyclopedia? Most business owners see this as an everyday occurrence. Once you know it, so many minutes of your day have been taken away from the activities on your schedule that you have to complete on that day. Every business owner aspires to have a high performing team who can think and make decisions for themselves. On this solo episode of the PPMP podcast, I will be giving you some tips and strategies on...
The personal and business benefits of taking an annual leave
August 10, 2020 01:00 - 25 minutes - 23 MBHow are you? In my conversations with allied health business owners throughout June and July, I have seen that most of them are generally tired and fatigued. So I want to ask you today, have you already booked your annual leave? As allied health business owners, we need to manage the fullness of our own cup in order to serve others. During these times, many of us have been working on sprint pace. But we should remember that business is a marathon, not a sprint. It is so important for us to...
Lessons of growth and commitment from a rural-based practice
August 03, 2020 01:00 - 44 minutes - 40.9 MBToday on the PPMP Podcast, I’ve invited Lisa and Ross Archer, founding directors of Strong Mind Psychology. Their practice provides psychology services to children, adolescents, and adults across their lifespan. There are heaps of gold nuggets throughout this conversation as we talk about starting their business and growing their team despite being rurally-based. They have a strong commitment to their profession and their community which you’ll learn more about in this episode. We also tou...
Critical Thinking: Why owners need it to run their business
July 27, 2020 01:00 - 23 minutes - 21.5 MBIn this episode of the PPMP Podcast, I talk about critical thinking and why you need it in your business. I’ll be drawing on the incredible wisdom of Mr. Keith Cunningham and his book The Road Less Stupid. Critical thinking is a very strong and important concept that I’ve brought into my business. It is also one that I highly suggest to many business owners I work with. We’ll be talking about why you need it, how to develop it and make it a habit. I invite you to listen in and learn more t...
Building a thriving family-centered practice
July 20, 2020 01:00 - 45 minutes - 41.4 MBIn this episode of the PPMP Podcast, I’ve invited the founding directors of Red Frog for Families - Rochelle and David Appleby. It was such an interesting conversation where we talked about their family-centered business. It’s so refreshing to see practices like theirs, giving importance to teams, relationships and culture. It’s really an important factor to how their business and team thrives. Join us as we reminisce on their early days, revisit their growth and talk about their future pl...
Using Practice Management Softwares in the time of COVID-19
July 13, 2020 01:00 - 14 minutes - 13.1 MBIn this episode of the PPMP Podcast, I thought I’d share with you my thoughts on using practice management softwares especially at a time when you practically have to let your teamwork from home overnight. If it weren’t for these softwares, practices would probably have a hard time managing their businesses remotely. Customer service and allied health business are so much easier when you have a cloud-based practice management software managing so many aspects of your client data and keepin...
Learning From A Practice Owner’s Transition to Leading a Team
July 06, 2020 01:00 - 53 minutes - 48.8 MBAllied health business practice owners sometimes have a hard time transitioning from client-facing to team facing. The experience and pivotal shift is different for everybody. For Charmaine Owen, director of Kids & Community, her realization came when she felt more challenged by thinking and more excited to see solutions rather than working face-to-face with clients. In this episode, we talk about her journey of starting her practice, unique touches she has implemented in her business, creat...