312: Beyond the Deal: The Importance of Post-Sale with Debra Senra

The Predictable Revenue Podcast

English - August 31, 2023 12:00 - 54 minutes - 50.5 MB - ★★★★★ - 33 ratings
Management Business Entrepreneurship outboundsales predictablerevenue saas sales salesrep sdr Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed

Previous Episode: 311: Inside the Sales Call with Chris Brewer

Next Episode: 313: Airing of Marketing and Sales Grievances with Austin LaRoche

Debra Senra, VP of Sales and Client Experience at ThreeFlow, joined Collin Stewart on the Predictable Revenue podcast. With a background in post-sale experience, Debra has identified significant changes in sales leadership over the last 18 months and shared her insights in this exciting episode.

They dive into the changing landscape of sales, the necessity of post-sale experience for revenue leaders, and the multifaceted role of customer success organizations at various stages of business.

Highlights include: Why Do You Need Pos-Sales Experience? (2:00), Who Is Involved in the Pre-Sale? And Who is Involved in the Post-Sales? (5:40), Debra's Advice for Revenue Leaders (10:14), The Post-Sales Team is Not the Only One to Blame (17:05), and more.

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