People often say that things are “hard”, but what do they actually mean by that? Is it genuinely something difficult? Consider these opinions: 1. Could it be the task is not aligned with that person's skillset? 2. Maybe the person isn’t interested in completing the task so they are using this as an excuse. 3. Maybe the person just isn't adequately resourced.

 

Regardless of the root cause, having a hard mentality on your team can be an additional challenge. Jillian and Cyd will discuss what a hard mentality is, how to identify a hard mentality, how to approach someone with a hard mentality and have a constructive conversation, and ways to overcome this mentality on your team.

 

What you’ll hear in this episode:

[0:48] What is a hard mentality?

[5:34] How to identify the hard mentality within a team or person?

[8:25] Creativity, resourcefulness, and innovation are important when working to overcome a hard mentality.

[14:48] When thinking through something in your business, use this question to help you anticipate pain points and avoid the “hard” mentality.

[18:51] How can you approach your manager and have a constructive discussion if you think they have a hard mentality?

 

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