Outsource Accelerator Podcast with Derek Gallimore
355 episodes - English - Latest episode: 16 days ago - ★★★★★ - 5 ratingsOutsource Acelerator Podcast, hosted by Derek Gallimore, explores business and outsourcing mastery. Inside-knowledge from the outsourcing capital of the world - Manila, Philippines.
Homepage Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Episodes
OA 347: Derek Gallimore interviewed on the Marketing Growth Podcast with Shane Barker
July 29, 2021 01:00 - 1 hour - 49.5 MBOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/347 Marketing Growth Podcast Derek Gallimore, the CEO of Outsource Accelerator was this week a guest on the Marketing Growth Podcast with Shane Barker. Hear Derek’s latest thoughts on the opportunities for businesses with outsourcing. References: Web: https://shanebarker.com/ Marketing Growth Podcast Outsource Accelerator Start Outsourcing Outsource Accelerator can help yo...
OA 346: A CREATE tax law deep dive with Atty Kristine and what it means for BPOs and business
July 22, 2021 01:00 - 38 minutes - 41.9 MBOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/346 Fortun, Narvasa & Salazar Derek Gallimore talks with Atty. Kristine Ferrer, head of the tax department at Fortun, Narvasa & Salazar Law Firm. Located in Makati, Fortun, Narvasa & Salazar is one of the leading firms in the country that handle several cases relating to taxation and intellectual property. After several deliberations, the Comprehensive Recovery and Tax Incentive for ...
OA 345: Is Freelancing the New Employment? With Jon Younger PhD
July 15, 2021 01:00 - 46 minutes - 49 MBOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/345 Jon Younger, Ph.D. Derek Gallimore talks with Jon Younger, Ph.D. Jon is an author, HR thought-leader, advisor, and early investor in HR tech startups. He’s a contributor at Forbes and Harvard Business Review and has published a book entitled “Agile Talent”. In this episode, Derek and Jon will discuss freelancing and its contributions to modern employment. This covers a brief hist...
OA 344: Outsourcing updates and insights from Cloudstaff’s CEO, Lloyd Ernst
July 08, 2021 01:00 - 37 minutes - 46 MBOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/344 Cloudstaff Modern Workforce Derek Gallimore interviews Lloyd Ernst of Cloudstaff Modern Workforce. Established in 2005, the company currently has over 2,500 seats providing offshore services for clients around the world. Lloyd was a guest in episode 291 of the show. A year after Cloudstaff's record-breaking deal and the lockdowns, Lloyd shares their experience from a year of work...
OA 343 - Educating and developing Philippine youth for the global workforce - with Edukasyon.ph
July 01, 2021 01:00 - 49 minutes - 52.4 MBOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/343 Edukasyon.ph Derek Gallimore interviews Grace David, current CEO of Edukasyon.ph. Founded in 2015, Edukasyon guides Filipino youth in finding the right education and career path according to their strengths and passion. In this episode, Derek and Grace will tackle the education system in the Philippines and how it hones the youth into being workplace-ready. They will cover discus...
OA 342: Hiring, onboarding and managing great teams with Anne and Mark Lackey of Hire Smart Staff
June 24, 2021 01:00 - 58 minutes - 65.8 MBOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/342 Hire Smart Staff Derek Gallimore talks with Anne and Mark Lackey, founders of Hire Smart Staff (HSS). The company helps business owners find the right virtual staff in the Philippines for customer service, sales, marketing, and administrative work. Being serial entrepreneurs, they have also experienced difficulties in hiring and managing their workforce in the past. in this episo...
OA 341: Philippine business, taxation, COVID stimulation and the CREATE Tax law - with Mon Abrea of ACG
June 17, 2021 01:00 - 50 minutes - 57.4 MBOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/341 Asian Consulting Group Derek Gallimore talks with Mon Abrea, chairman and CEO of Asian Consulting Group (ACG). Being a tax advocate, Mon and ACG have been the frontrunners for advocating for a simple, fair, and efficient tax system and ease of doing business (EODB) in the Philippines since 2011. The Philippine government system is slowly adapting to automation and digitization of...
OA 340: Enterprise-level customer service, product and digital solutions with Everise President, Dave Palmer
June 10, 2021 01:00 - 53 minutes - 53.6 MBOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/340 Everise Derek Gallimore talks with Dave Palmer, president of Everise. Established in 2016, Everise aims to provide customized solutions for improving customer, product, and digital experience for their clients. Being in the industry for almost 27 years, Dave has seen gradual improvements in the outsourcing industry before and during the pandemic. In this episode, Derek and Dave w...
OA 340: Enterprise level customer service, product and digital solutions for SMBs with Everise president, Dave Palmer
June 10, 2021 01:00 - 53 minutes - 53.6 MBOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/340 Everise Derek Gallimore talks with Dave Palmer, president of Everise. Established in 2016, Everise aims to provide customized solutions for improving customer, product, and digital experience for their clients. Being in the industry for almost 27 years, Dave has seen gradual improvements in the outsourcing industry before and during the pandemic. In this episode, Derek and Dave w...
OA 339: How to ensure high-quality results with offshore staffing - with ASW Global’s, Daniel Breese
June 03, 2021 01:00 - 48 minutes - 53.1 MBOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/339 ASW Global Derek Gallimore talks with Daniel Breese, general manager for sales and marketing at ASW Global. Established in 2011, ASW Global provides offshore back-end solutions primarily in Australia, New Zealand, and the UK. The company has been in the offshoring industry for a decade now. In this episode, Derek and Daniel will talk about how businesses can get high-quality resu...
OA 338: The 10 Critical Success Factors of Outsourcing - with Staff Domain’s Justin Pavsic
May 27, 2021 01:00 - 49 minutes - 55.5 MBOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/338 StaffDomain Derek Gallimore talks with Justin Pavsic, managing director and co-founder of StaffDomain. focusing on Australian clients, the company is one of the leading offshore accounting, e-commerce, and tech support service providers in the heart of Manila. StaffDomain partnered with Bonn University in creating a research on the things that went right and wrong when companies ...
OA 337: Accessing Affordable Benefits & Healthcare for Freelancers, Contractors & VAs
May 20, 2021 01:00 - 49 minutes - 55.9 MBOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/337 Allcare Derek Gallimore talks with Cindy Burdette, CEO and founder of Allcare.io. Allcare provides healthcare and benefits solutions for small agencies and people outside formal employment, such as freelancers, virtual assistants, and solopreneurs. Most gig workers, entrepreneurs, and offshore clients are having difficulties in acquiring healthcare and other benefits which usual...
OA 336: Exploring South African Outsourcing with iContact’s Clinton Cohen
May 13, 2021 01:00 - 44 minutes - 49 MBOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/336 iContact Derek Gallimore talks with Clinton Cohen, CEO of iContact. Based in South Africa, the company provides customer service, back office, and sales solutions to clients in the United States. South Africa was recently named the most favorable outsourcing destination this year by Ryan Strategic Advisory. In this episode, Derek and Clinton share insights on the BPO industry in ...
OA 335: The IT-BPM Multisys Success Story - $100m Acquisition in 5 years
May 06, 2021 01:00 - 47 minutes - 53.4 MBOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/335 Multisys Derek Gallimore talks with David Almirol, CEO and founder of Multisys Corporation. Founded in 2013, the company provides B2B enterprise solutions for businesses in the Philippines and seven other countries. In 2018, Multisys was acquired by PLDT, one of the largest telecommunication companies in the Philippines, for $100 million. In this episode, Derek and David will loo...
OA 334: Boutique Outsourcing Services with Booth And Partners’ CEO, Carmen Booth
April 29, 2021 01:00 - 39 minutes - 35.9 MBOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/334 Booth and Partners Derek Gallimore talks with Carmen Booth, CEO and co-founder of Booth and Partners. A boutique outsourcing company in Manila, Booth and Partners offer both business process outsourcing (BPO) and knowledge process outsourcing (KPO) services. Clearly, outsourcing has been far from its "sweatshop" image decades ago and has now established itself as an extension to ...
OA 333: Managing Teams Through COVID Disruption and Adjusting to ‘New Norms’ with David Prichard
April 22, 2021 01:00 - 45 minutes - 41.7 MBOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/333 The Nile Derek Gallimore talks with David Prichard, country manager of The Nile Group. An established company for over 15 years, The Nile is one of Australia and New Zealand's leading e-commerce enterprise. David has also been a guest in previous episodes of the Outsource Accelerator podcast. The online retail industry has seen its boom in the past 12 months when the worldwide lo...
OA 332: Deciphering Philippine Payroll & Staff Payments with Judah Hirsch of Salarium
April 15, 2021 01:00 - 35 minutes - 32.8 MBOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/332 Salarium Derek Gallimore interviews Judah Hirsch, CEO and founder of Salarium. A FinTech handling Philippine payroll, the company aims to be the go-to solution for businesses by offering cutting-edge technology at an affordable price. The Philippine payroll is one of the most complex in the world. A single error in payroll processing can cause a lot of issues with employees. In t...
OA 331: The Economic Condition & Prospects of the Philippines - with Carlo Asuncion - Chief Economist
April 08, 2021 01:00 - 48 minutes - 44.5 MBOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/331 Carlo Asuncion Derek Gallimore talks with Ruben Carlo Asuncion, Chief Economist at Union Bank of the Philippines. Experienced in macroeconomic surveillance and monitoring in Asian economies, Carlo has released macroeconomic views on the Philippines, Southeast Asia, and Central Asia. The past year has been challenging for the Philippine economy due to the pandemic, which has also ...
OA 330: From Call Center Agent to Building a Business of 400 Employees - Virtual Workforce Pro
April 01, 2021 01:00 - 58 minutes - 53.6 MBOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/330 Virtual Workforce Professionals Derek Gallimore talks with Leif Brian Margallo, founder and CEO of Virtual Workforce Professionals (VWP). One of the most successful agencies in UpWork, the company offers world-class virtual assistant and telemarketing services for clients in the US, Canada, UK, and Australia. Started as a call center agent, Leif started VWP right when he ventured...
OA 329: Perspective Of The Outsourcing Employees’ Non-Union Union On Working Conditions
March 25, 2021 01:00 - 42 minutes - 38.8 MBOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/329 BPO Industry Employees' Network Derek Gallimore talks with Sarah Prestoza, current vice president of BPO Industry Employees Network (BIEN). BIEN focuses on the current labor issues faced by BPO employees in the Philippines and partners with several international organizations and unions. In this episode, Derek and Sarah will talk about BIEN's involvement in lobbying for the right...
OA 328: Turnkey Business Solutions with Big Outsource
March 18, 2021 01:00 - 33 minutes - 30.2 MBOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/328 Big Outsource Derek Gallimore talks with Pennard Estrellado of Big Outsource, a BPO company located in San Pablo, Laguna. Big Outsource offers a startup and small business-friendly service for clients looking for a remote extension of their offices. The pandemic has brought changes to the work environment, especially in the BPO industry. In this episode, Derek and Pennard introdu...
OA 327: Simplifying Global Employment with Shield GEO Co-Founder, Tim Burgess
March 11, 2021 01:00 - 45 minutes - 41.4 MBOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/327 Shield GEO Derek Gallimore talks with Tim Burgess, Director and Co-Founder of Shield GEO. Being a global employer organization, Shield GEO helps companies hire outsourced staffing from another country on their behalf. Remote work and employment are expected to have a huge contribution to the future of work, especially in the new normal. In this episode, Derek and Tim discuss remo...
OA 326: The Philippines, its Economy and Growth Prospects with Andrew Masigan
March 04, 2021 01:00 - 36 minutes - 33.2 MBOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/326 Andrew Masigan Derek Gallimore talks with Andrew Masigan. Andrew is an entrepreneur, economist business, and political columnist for Business World and The Philippine Star. The Philippine economy has seen its rise and struggles before and during the pandemic. Yet, it is set to slowly cope with the trying times. In this episode, Derek and Andrew discuss the characteristics of the ...
OA 325: The Accent Conversion Technology Set To Revolutionize Call Centers
February 25, 2021 01:00 - 40 minutes - 37.3 MBOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/324 Sanas.ai Derek Gallimore interviews Andrés Pérez Soderi of Sanas.ai. Sanas makes a promising breakthrough by creating an accent conversion technology for BPOs and other companies in different industries. Language barrier is one of the common downsides of outsourcing customer service and other tasks, both onshore and offshore. Sometimes, this even leads to misunderstanding between...
OA 324: Managing productivity in remote organisations with Ryan Fyfe of WorkPuls
February 18, 2021 01:00 - 32 minutes - 29.4 MBOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/324 Workpuls Derek Gallimore talks with Ryan Fyfe, Chief Operating Officer of Workpuls and former CEO of Humanity.com. Focusing on employee monitoring, Workpuls helps employers track their employees' activities and provide analytics about an individual's work shift. In ten years of being a CEO in Humanity.com, Ryan has learned so much about workplace productivity and employee monitor...
OA 323 - The Remote and Distributed Workforce Movement with Laurel Farrer
February 11, 2021 01:00 - 59 minutes - 54 MBOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/323 Laurel Farrer Derek Gallimore interviews Laurel Farrer, remote work strategist and CEO of Distribute Consulting. They offer advisory services to businesses who would like to transfer to remote work. Laurel is also a contributing writer at Forbes specializing in remote work and distributed workforce. Most companies have been shifting to remote work especially in the new normal. In...
OA 322: The Philippine Startup, Fintech and VC Scene with Leticia Souza
February 04, 2021 01:00 - 47 minutes - 43.8 MBOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/322 Uploan.ph In this episode, Derek Gallimore interviews Leticia Souza, Vice President of Finance at Uploan.ph. The company offers payday loans for salaried employees of its partner companies, especially BPOs. Derek and Leticia discuss the environment in the financial technology and startup industries in the Philippines. They share insights on the industry's work, venture capital (V...
OA 321 - PH COVID Updates: Vaccine Rollout, New Strains and Economic Recovery
January 28, 2021 01:00 - 55 minutes - 50.3 MBOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/321 PSA Philippines Consultancy, Inc. In this episode, Derek Gallimore is joined by Greg Wyatt, Director of Business Intelligence at PSA Philippines Consultancy, Inc. They provide risk consultancy services to businesses of all sizes. Greg first became a guest In the Outsource Accelerator podcast in light of the previous lockdowns in the Philippines. Almost a year since the lockdowns ...
OA 320: Former DICT Undersecretary on Outsourcing - Mon Ibrahim
January 21, 2021 01:00 - 46 minutes - 42.7 MBOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/320 Mon Ibrahim In this episode, Derek Gallimore talks with Mon Ibrahim, former Department of Information and Communications Technology (DICT) Undersecretary on outsourcing. DICT aims to make information technology accessible to Filipinos and businesses as a part of establishing a unified nation. Mon has been involved in the outsourcing industry since its early years. Here, Derek and...
OA 319: Autonomous Vehicles, AI, Ebooks & Apple - Meet The People Behind The Tech
January 14, 2021 01:00 - 44 minutes - 40.9 MBOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/319 Flipside AI Derek Gallimore talks with Anthony De Luna, president and CEO of Flipside AI. Being the data services unit of Flipside Digital Content, the company focuses on training and managing automation and AI needs for their clients. As mentioned on their website, Artificial Intelligence still requires human labor to make sense of the data. In this episode, Derek and Anthony wi...
OA 318: Data Centers, Data Security and IT Infrastructure for Global Commerce - DataOne Asia
January 07, 2021 01:00 - 42 minutes - 38.5 MBOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/318 DataOne Asia Derek Gallimore interviews Cyril Rocke, CEO of DataOne Asia. The leading independent provider of managed technology services in the Philippines, DataOne Asia focuses on providing information technology-as-a-service (ITaaS) to enterprises. here, Derek and Cyril delve into data centers and data security in the Philippines. They take a look at the strength of the Philip...
OA 317: Explosive Growth of Healthcare Information Management Outsourcing with Jeff Williams of Genfinity
December 28, 2020 01:00 - 50 minutes - 46.1 MBOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/317 Genfinity Derek Gallimore talks with Jeff Williams co-founder and CIO of Genfinity and chairman of HIMAP. Having more than a decade of experience, Genfinity provides tailored staffing solutions for the healthcare industry. In this episode, Derek and Jeff discuss the beginnings of the company and the growth of healthcare information management outsourcing in the country. They will...
OA 316: Introducing the ‘Distant Assistant’ with Jaime Jay of Bottleneck
December 17, 2020 01:00 - 51 minutes - 47.1 MBOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/316 Bottleneck Distant Assistants Derek Gallimore interviews Jaime Jay, founder of Bottleneck Distant Assistants. Bottleneck offers distant assistant services from the Philippines and caters to clients in the United States. Here, Derek and Jaime introduce us to "distant assistants", a term distinguishing virtual assistants from AIs as known in the West, especially the US. Jaime gets ...
OA 315: The Philippines, China, COVID, RCEP and more with Daniel Moss of Bloomberg Opinion
December 10, 2020 01:00 - 53 minutes - 48.8 MBOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/315 Bloomberg Opinion In this episode, Derek Gallimore once again talks with Daniel Moss, Bloomberg Opinion columnist covering Asian economies. Bloomberg is a reputable financial, software, data, and media site and is one of the leading news providers across the globe. Daniel was a previous guest in episode 284 of the podcast. Daniel's latest article, "The Chinese Antidote to a COVID...
OA 314: Ariana Tobin of ProPublica – The call center industry from an investigative journalist's perspective
December 03, 2020 01:00 - 50 minutes - 45.7 MBOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/314 ProPublica In this episode, Derek Gallimore talks with Ariana Tobin of ProPublica, an independent news outlet that focuses heavily on investigative journalism. As an engagement reporter and editor, Ariana has focused on technology and problematic labor practices and has been working on community-sourced investigations. ProPublica has published Ariana's article which sheds light o...
OA 313: Outsourcing Summit #6: CEO Panel - Outsourcing Deconstructed
November 26, 2020 01:00 - 56 minutes - 51.2 MBOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/313 The Outsourcing Summit 2020 - Session 6 This episode features the last part of the six sessions from the Outsourcing Summit 2020, held on the 8th of October. Drek Gallimore is joined by CEOs Marge Aviso of TeleWork PH, Tim Vorbach of EMAPTA, and Lloyd Ernst of Cloudstaff. They will share their vast experiences in the outsourcing industry and how businesses can master offshore sta...
OA 312: Outsourcing Summit #5: EMAPTA: Outsourcing Facility Tour & Interview
November 19, 2020 01:00 - 46 minutes - 42.5 MBOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/311 The Outsourcing Summit 2020 - Session 5 This episode features the fifth of six sessions from the Outsourcing Summit 2020, held on the 8th of October. Here, Derek Gallimore tours around EMAPTA Versatile Services, a leading offshore staffing services company in the country. CEO Tim Vorbach and the team will join Derek to tour some of the world-class facilities of the company and di...
OA 311: Outsourcing Summit #4: TeleWork PH: Outsourcing Facility Tour & Interviews
November 12, 2020 01:00 - 43 minutes - 39.4 MBOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/311 The Outsourcing Summit 2020 - Session 4 This episode features the fourth of six sessions from the Outsourcing Summit 2020, held on the 8th of October. Here, Derek Gallimore takes a tour around TeleWork PH, a premier BPO company that offers dedicated solutions in data processing, call center, and virtual assistant services. Derek will be joined by CEO Marge Aviso and team. They al...
OA 310: Outsourcing Summit #3: CLOUDSTAFF: Outsourcing Facility Tour & Interviews
November 05, 2020 01:00 - 49 minutes - 44.9 MBOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/310 The Outsourcing Summit 2020 - Session 3 This episode features the third of six sessions from the Outsourcing Summit 2020, held on the 8th of October. In this session, Derek Gallimore takes a tour around Cloudstaff, one of the leading BPO companies in the Philippines, with CEO Lloyd Ernst and team. They discuss the future of globalized professionals services, the challenges in out...
OA 309: Outsourcing Summit Session #2 Expert Panel - Outsourcing Infrastructure & Tools
October 29, 2020 01:00 - 47 minutes - 43.5 MBOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/309 The Outsourcing Summit 2020 - Session 2 This episode features the second of six sessions from the Outsourcing Summit 2020, held on the 8th of October. For this session entitled “The technology tools & infrastructure enabling global workforces”, Derek Gallimore is joined by Alvin Dan Velasco, Director of Business SEA of Payoneer; Morgan McGilvray, Senior Director of Occupier Servi...
OA 308: Outsourcing Summit Session #1: Outsourcing Industry Experts
October 22, 2020 01:00 - 45 minutes - 41.9 MBOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/308 The Outsourcing Summit 2020 - Session 1 This episode features the first of six sessions from the Outsourcing Summit 2020, held on the 8th of October. In this portion entitled “Outsourcing: a high tech industry poised for global prominence”, Derek Gallimore interviews three industry experts: Jeff Williams, Board of Trustee of HIMAP and co-founder of Genfinity; Alvin Juban, Preside...
OA 307: Making Informed Outsourcing Decisions - Smarter Software Outsourcing Podcast
October 13, 2020 01:00 - 29 minutes - 27.2 MBOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/307 Smarter Software Outsourcing Podcast In this episode, Derek Gallimore guests in Smarter Software Outsourcing Podcast. Hosted by Frederic Joye of Arcanys, Smarter Software Outsourcing is a business's gateway to what goes on inside and outside a software outsourcing firm. Derek and Frederic tackle decision-making when outsourcing services. Here, they share tips and advice for busin...
OA 306: Data privacy in the Philippines: the laws and processes for the outsourcing industry
October 08, 2020 01:00 - 49 minutes - 45.6 MBOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/306 Fortun, Narvasa & Salazar Derek Gallimore talks with Walter Robin Go, a partner at Fortun, Narvasa & Salazar Law Firm. Located in Makati, Fortun, Narvasa & Salazar is one of the leading firms in the country that handle several cases relating to taxation and intellectual property. Walter and Derek will tackle about data privacy in the Philippines. With the current Data Privacy Act...
OA 305: Outsourcing Insights and Career Highlights from an Offshore Operations Manager at Six Eleven
September 24, 2020 01:00 - 33 minutes - 30.3 MBOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/305 Six Eleven BPO Derek Gallimore talks with Michael Mogan, operations manager at Six Eleven BPO. Located in Davao City, Six Eleven is one of the leading contact center and lead generation outsourcing company outside of Metro Manila. Michael gives us an insight into outsourcing in Davao. He shares his experience and examples of running a successful client account, information about ...
OA 304: PH outsourcing’s leading role in the $150bn gaming industry with Alvin Juban
September 17, 2020 01:00 - 45 minutes - 42 MBOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/304 Alvin Juban Derek Gallimore talks with Alvin Juban, current president of the Game Development Association of the Philippines (GDAP). A subbranch of IBPAP, GDAP focuses mostly in the video game industry and the companies that develop these. the gaming industry has seen its market boom despite the pandemic. With this, Derek and Alvin will talk about game development in the Philippi...
OA 303: Tech industry updates from Philippine Software Industry Assoc. (PSIA) President, Jonathan De Luzuriaga
September 10, 2020 01:00 - 49 minutes - 44.9 MBOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/302 Jonathan De Luzuriaga Derek Gallimore talks with Jonathan De Luzuriaga, CEO of Spring Valley Tech and current President of the Philippine Software Industry Association (PSIA). He has been a guest of the podcast from the previous episodes 211, 219, and 224. Jonathan has given a lot of insights about outsourcing in the past. Today, he provides updates and information about tech and...
OA 302: Probe Group’s BPO acquisition spree, with Andrew Hume, CEO
September 03, 2020 01:00 - 37 minutes - 34.5 MBOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/302 Probe Group Derek Gallimore talks with Andrew Hume, CEO of Probe Group. The company offers a wide range of outsourced services, from credit and collection, customer support and experience, to knowledge process outsourcing and shared services. Probe Group has made headlines this year after acquiring Microsourcing and Stellar. This episode, they will tackle about acquisitions. Andr...
OA 302: Probe Group’s BPO acquisition spree of Probe Group, with Andrew Hume, CEO
September 03, 2020 01:00 - 37 minutes - 34.5 MBOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/302 Probe Group Derek Gallimore talks with Andrew Hume, CEO of Probe Group. The company offers a wide range of outsourced services, from credit and collection, customer support and experience, to knowledge process outsourcing and shared services. Probe Group has made headlines this year after acquiring Microsourcing and Stellar. This episode, they will tackle about acquisitions. And...
OA 301: Recruitment and headhunting in the new normal
August 27, 2020 01:00 - 40 minutes - 37 MBOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/301 Talent Tree Solutions Derek Gallimore talks with Jerome Sanvictores, founder of Talent Tree Solutions. The company offers personalized and comprehensive human resources solutions for small and large businesses at a convenient cost. Derek and Jerome share insights on hiring and recruitment at the time of COVID. As many Filipinos struggle with remote work and unemployment, business...
OA 300 - Philippine economy amid pandemic
August 20, 2020 01:00 - 53 minutes - 48.7 MBOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/300 PSA Philippines Consultancy This episode, Derek Gallimore talks again with Greg Wyatt, Director of Business Intelligence at PSA Philippines Consultancy, Inc. They provide risk consultancy services to businesses of all sizes. Months after Greg's first interview, he and Derek now gives an insight on the Philippine economy amid the ongoing pandemic. Having the longest lockdown in th...