Omnichannel by OmnichannelX
62 episodes - English - Latest episode: 21 days ago - ★★★★★ - 1 ratingWorld-leading experts teach you how to build scalable, personalisation-ready, omnichannel strategies and solutions on the OmnichannelX podcast.
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Episodes
Ep. 4 – People, stories, data, and delight – get real for success in omnichannel teams – Gina Balarin
November 27, 2019 17:09 - 34 minutes - 55.2 MBGina Balarin – content marketer by profession, story-teller by passion – helps organisations tell their customer's stories better. Stories inherently transcend channels and departments by addressing to overall brand/customer relationship. And customers can’t tell really good stories if they haven’t good experiences across all stages of the customer lifecycle and across all channels. So, who could be a better interviewee for the Omnichannel Podcast?
Ep. 4 – People, stories, data, and delight – get real for success in omnichannel teams
November 27, 2019 17:09 - 34 minutes - 55.2 MBGina Balarin – content marketer by profession, story-teller by passion – helps organisations tell their customer's stories better. Stories inherently transcend channels and departments by addressing to overall brand/customer relationship. And customers can’t tell really good stories if they haven’t good experiences across all stages of the customer lifecycle and across all channels. So, who could be a better interviewee for the Omnichannel Podcast?
People, stories, data, and delight – get real for success in omnichannel teams
November 27, 2019 17:09 - 34 minutes - 55.2 MBGina Balarin – content marketer by profession, story-teller by passion – helps organisations tell their customer's stories better. Stories inherently transcend channels and departments by addressing to overall brand/customer relationship. And customers can’t tell really good stories if they haven’t good experiences across all stages of the customer lifecycle and across all channels. So, who could be a better interviewee for the Omnichannel Podcast?
Omnichannel strategy implementation at IBM – Marie Girard Podcast
October 21, 2019 11:31 - 30 minutes - 42.5 MBEnjoy our interview with content strategist Marie Girard of IBM Paris! Marie is responsible for a unifying strategy that cuts across: Marketing websites, Social media channels, Online Marketplace, Developer communities and forums, Software as a Service user interfaces with text inside the applications, Documentation and help, Technical support and knowledge bases, and Training material. Twitter:@OmniXconf
Featured Speaker Interview: Ryan Skinner, Forrester
October 21, 2019 11:06 - 34 minutes - 47.8 MBA fascinating interview with Ryan Skinner, Senior analyst serving B2C marketing professionals for Forrester, that spans topics from the challenges around organizational silos that most organizations deal with every day to how to prepare for artificial intelligence now to keep ahead of the curve in years to come. Twitter:@OmniXconf
Interview with Margot Bloomstein on Trust and Digital Transformation
October 20, 2019 21:03 - 42 minutes - 77.1 MBMargot Bloomstein and Noz Urbina explore how building audience relationships based on trust starts from inside the organisation, and how digital transformation doesn't always mean disruption. More on https://OmnichannelX.digital Twitter:@OmniXconf Margot:@mbloomstein
Ep. 3 – Interview with Margot Bloomstein on Trust and Digital Transformation
October 20, 2019 20:03 - 42 minutes - 77.1 MBMargot Bloomstein and Noz Urbina explore how building audience relationships based on trust starts from inside the organisation, and how digital transformation doesn't always mean disruption. More on https://OmnichannelX.digital Twitter:@OmniXconf Margot:@mbloomstein
Ep. 3 – Interview with Margot Bloomstein on Trust and Digital Transformation – Margot Bloomstein
October 20, 2019 20:03 - 42 minutes - 77.1 MBMargot Bloomstein and Noz Urbina explore how building audience relationships based on trust starts from inside the organisation, and how digital transformation doesn't always mean disruption. More on https://OmnichannelX.digital Twitter:@OmniXconf Margot:@mbloomstein
Ep. 2 – Featured Speaker Interview: Ryan Skinner, Forrester
May 18, 2018 10:06 - 34 minutes - 47.8 MBAn interview with Ryan Skinner, Senior analyst serving B2C marketing professionals for Forrester, that spans topics from the challenges around organizational silos that most organizations deal with every day to how to prepare for artificial intelligence now to keep ahead of the curve in years to come. Twitter:@OmniXconf
Ep. 2 – Featured Speaker Interview – Ryan Skinner, Forrester
May 18, 2018 10:06 - 34 minutes - 47.8 MBAn interview with Ryan Skinner, Senior analyst serving B2C marketing professionals for Forrester, that spans topics from the challenges around organizational silos that most organizations deal with every day to how to prepare for artificial intelligence now to keep ahead of the curve in years to come. Twitter:@OmniXconf
Ep. 1 – Omnichannel strategy implementation at IBM – Marie Girard Podcast
May 17, 2018 10:31 - 30 minutes - 42.5 MBEnjoy our interview with content strategist Marie Girard of IBM Paris! Marie is responsible for a unifying strategy that cuts across: Marketing websites, Social media channels, Online Marketplace, Developer communities and forums, Software as a Service user interfaces with text inside the applications, Documentation and help, Technical support and knowledge bases, and Training material. Twitter:@OmniXconf
Ep. 1 – Omnichannel strategy implementation at IBM – Marie Girard
May 17, 2018 10:31 - 30 minutes - 42.5 MBEnjoy our interview with content strategist Marie Girard of IBM Paris! Marie is responsible for a unifying strategy that cuts across: Marketing websites, Social media channels, Online Marketplace, Developer communities and forums, Software as a Service user interfaces with text inside the applications, Documentation and help, Technical support and knowledge bases, and Training material. Twitter:@OmniXconf