Vonessa Costa: Staff Healthcare Interpreters Working Remotely
Not Quite Magic
English - June 17, 2020 19:53 - 48 minutes - 44.8 MBBusiness Technology profile 1nt business interpreting conference interpreting consecutive court interpreting interpretation vri interpreter xl8 Homepage Download Google Podcasts Overcast Castro Pocket Casts RSS feed
Interview conducted by Elena Langdon - [email protected]
Vonessa Costa is director of Multicultural Affairs and Patient Services at Cambridge Health Alliance (CHA), named “Best in Class for Delivering Culturally and Linguistically Competent Patient Care throughout the Organization” by the Institute for Diversity in Health Management (2010). Vonessa co-leads CHA’s video interpreting program honored with a 2014 Amerinet Healthcare Achievement Award for technological advances that have enhanced CHA’s ability to care for a diverse patient population. Prior to her current position, Vonessa was director of the Cross Cultural Communication Institute at CCCS, Inc., where she specialized in interpreter development and provider training in intercultural communication. Vonessa is a CoreCHI™ practitioner credentialed by the Certification Commission for Healthcare Interpreters. She is secretary of the Forum on the Coordination of Interpreter Services and former secretary of the International Medical Interpreters Association. Vonessa is a graduate of the Americas Essential Hospitals Fellows Program, and a 2019 MassAHEC Tony Windsor Award recipient.
Music by Clover Fortier
Podcast graphic art by Marcelle Carlson