No Vacancy Live!
1,311 episodes - English - Latest episode: 2 days ago - ★★★★★ - 404 ratingsNo Vacancy is home to the hospitality industry’s top podcasts. We speak to the CEOs, influencers and leaders to go behind the scenes of the hotel and travel business.
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Episodes
FNA 108: More Booze Means More Laughs
August 19, 2023 10:07 - 58 minutes - 66.8 MBOn this week's FNA we have Morgan Brodey, President of JACLO. As an amazing pro, she has the skill to put Glenn in his place. Join them, Craig Sullivan and Producer David Mignano, CRME for some laughs and cocktails! #hospitality #happyhour #cocktails #hotelpodcast #podcast
789: Making History as a Female Leader
August 16, 2023 18:04 - 39 minutes - 45.6 MBMary Rogers, Managing Director of Montage Laguna Beach & AGM Montage Healdsburg and Pendry San Diego, talks about how she has helped women leaders in the industry including having 60% of her executive team be female leaders and how she plans to continue promoting growth for future women in the industry.
788: Living Large at Hard Rock New York
August 15, 2023 21:05One of NYC's newest hotels is the Hard Rock New York in Times Square. General Manager David Salcfas shares behind the scenes of the hotel as Anthony tours the hotel.
FNA 107: Crushing Youthful Exuberance
August 11, 2023 22:26 - 1 hour - 75.1 MBTom Groebe is on the media side of the business, doing stuff like editing, hosting and producing. We're positive his skills will totally shame Glenn, Craig and Producer Dave.
Bonus! Louisiana's Lt. Governor on Tourism Economy
August 11, 2023 04:02 - 12 minutes - 29 MB“If you could eat it, dance it, shoot it, hell, we’ll name a festival out of it,” says Louisiana’s Lt. Governor Billy Nungesser, who’s a passionate tourism advocate for his state. You will love this interview!
787: Leading the Best Hotel in the United States
August 10, 2023 16:52 - 37 minutes - 42.5 MBThe Perry Lane Hotel was recently ranked the #1 hotel in the USA, and #24 in the world, by TripAdvisor! Matthew Douzuk is the General Manager at the Perry Lane Hotel and we will hear how he keeps up the authentic standard that founder Adelaide Harcourt brought to life which has allowed them to achieve the incredible honor.
786: Growing the My Place Brand
August 09, 2023 16:57 - 32 minutes - 36.6 MBRyan Rivett, President & CEO of My Place Hotels, is looking to grow the company. We discuss how he plans to do that through partnerships, embracing multi-development deals, and strengthening brand recognition.
785: Protecting Hotels in Cyberspace
August 08, 2023 19:55 - 36 minutes - 33.4 MBSome of the largest companies have fallen victim to cyber attacks. Roderick Kaleho, Head of Cybersecurity Transformation at LogicRiver, discuss the impact of these attacks and how organizations large and small can protect themselves.
784: RFP Season Coming! What You Must Know!
August 03, 2023 16:49 - 28 minutes - 32.9 MBRFP season is here. HRS' Lukasz Dabrowski shares how to leverage the surging meeting market, what's really happening with transient business travel and why the RFP is still essential.
783: Sagamore Pendry Baltimore GM Firmly Rooted in Community
August 02, 2023 15:19 - 36 minutes - 42.2 MBBeing an active and prodcutive part of your community is essential for hotel success. Juan Webster, GM and Corp Director of Social Impact, for Pendry and the Saganmore Pendry Baltimore, shares how helping the community is the gatewaty for propery profitability.
782: Inside Gaylord San Diego
August 01, 2023 18:13 - 32 minutes - 37.2 MBMike Stengel, founder of MJS Hotel Consultants, joins the show to talk about the differences of consulting with hotels versus running them. What are some of the biggest challenges he sees facing hoteliers today and what should owners and operators be looking towards as we finish out 2023 and head into 2024?
FNA 106: Rooftop Party Live from Dream Midtown NYC!
July 29, 2023 13:43 - 58 minutes - 67.2 MBWe're live on the rooftop of the amazing Dream Midtown in NYC! Nathan Goodman, VP Sales and Marketing Drem Hotel Group, joins Glenn, Craig, and Producer Dave for a pre Phish concert happy hour bonanza and to celebrate Craig's bithday!
781: Evolving Private Aviation
July 26, 2023 17:35 - 45 minutes - 103 MBAndrew Collins, CEO of Sentient Jet, joins to talk about the changes in private aviation. Travel documents containing carbon footprint records, changing technology, a shift in business travel demands, and more, Andrew will talk about everything happening in the skies.
780: Designing Incredible Hospitality Spaces with Omni
July 25, 2023 17:33 - 54 minutes - 126 MBCreating new and exciting hotel concepts is difficult. Laura McKoy, Creative Director + VP Interior Design at Omni Hotels & Resorts, shares how its done through discussing three new Omni hotel projects that create unique guest experiences while sticking to the budget.
End Hotel Labor Issues with this Strategy
July 24, 2023 16:13 - 5 minutes - 12.5 MBSteve Kirby may be one of your favorite brokers at Mumford Company, Trusted Hotel Advisors, but he's also a devoted advocate for special needs people to work in hotels. Watch this and see you labor pains fade while the sense of doing sometime great builds in you.
Home Suite Home: Self Directing the Hotel Room Experience
July 20, 2023 14:53 - 1 hour - 76.3 MBGlenn recently hosted a session featuring some of the top folks in hospitality in conjunction with DirecTV and Hotel Business. Here's what you're in store for today: How customers interact with the guestroom is evolving, mirroring the at-home experience. As home automation and access to personalized content becomes standard, guests expect the same for their hotel stay. Now, hoteliers must rethink the in-room experience. In this thought leadership discussion, experts share how hotel...
FNA 105: Wet Weather, Dry Wit
July 15, 2023 00:25 - 1 hour - 153 MBHe's a Brit living in TN and we figure out how that works. Bruce Humphrey returns for a verbal showdown with Glenn, Craig and Producer Dave. And some bourbon is sure to be in the mix somewhere.
CoralTree Defining Careers Rather than Offering Jobs
July 14, 2023 11:42 - 2 minutes - 6.29 MBNathaniel Brethold with CoralTree Hospitality is passionate about engaging team members who could easily work anywhere. Here's how he shows them a career path rather than just another job. Thanks to our friends at Unifocus , technology that drives value, for supporting this video! Recorded during the amazing The Hospitality Show!
779: Tech Meltdown So Glenn Fakes It
July 12, 2023 19:14 - 19 minutes - 21.9 MBToday Glenn and Anthony were supposed to share their favorite places to travel. They did, but this show is memorable for a very different reason.
778: Live at The Pierre, NYC
July 12, 2023 10:29 - 43 minutes - 49.5 MBGlenn and Anthony are back at The Pierre with Francois-Olivier Luiggi, General Manager. The last time we were here parts of the hotel were still closed, but The Pierre is back fully open and better than ever. We hear about all the great things happening at this iconic property.
Using Tech to Reduce Labor Dependency
July 11, 2023 11:16 - 4 minutes - 10.6 MBDuring The Hospitality Show, labor saving tools were front and center. I spoke with Brendan Reidy of BirchStreet Systems to discuss how hoteliers are leveraging tech to reduce labor related issues while simultaneously lowering other operational expenses.
Hotels Selling Resort Day Passes Making Money!!
July 10, 2023 21:39 - 5 minutes - 13.4 MBHoteliers are getting smart about monetizing all elements of their property. ResortPass is doing some cool stuff around selling day passes to your on site amenities. I speak with CEO Michael Wolf about this emerging profitiability center.
FNA 104: Bruce Ford's Epic 50th Bday Bash
July 08, 2023 12:13 - 58 minutes - 53.3 MBLodging Econometrics' Bruce Ford turns 50 and Glenn, Craig, Producer Dave and special guests are there to make sure he regrets it.
777: Hotel All Stars
July 06, 2023 13:45 - 36 minutes - 33.6 MBAnthony & Glenn discuss Anthony's new show Hotel All Stars
Aperture Hotels 'Managing' Fast Start
July 06, 2023 12:51 - 3 minutes - 9.07 MBCharles Oswald's Aperture Hotels luanched just three months ago and is off to a fast start. The management opportunity sees some specific opportunities. Here's where.
776: You're in the CLEAR, to Check In
July 05, 2023 17:34 - 47 minutes - 43.1 MBJane Stanton, Head of Travel & Hospitality at CLEAR, and Virdee cofounder Branigan Mulcahy discuss reinventing the hotel check-in experience. First, J.D. Power’s Michael Taylor with how people really feel about airlines and why.
Value Perception Essential to 2023 Hotel and Resort Profitiability
July 04, 2023 11:54 - 4 minutes - 11 MBKSL Resorts' Camelback Resort's marketing director Molly Coneybeer knows the secret to getting guests is the perception of 'value.' Here's how they acheive that!
People Staying Longer in Hotels. Not a good thing?
July 04, 2023 05:12 - 5 minutes - 5.7 MBMark Lomanno of Kalibri Labs says average Length of Stay (LOS) for all US hotels is up from 1.9 nights in 2019 to 2.1 nights in 2022. There's more to those numbers than you'd think. Here's why. Thanks to our partners at ZEL Capital Partners, the sale-leaseback guys, for supporting this video
Patrick Short, President, Peachtree Hospitality Management
July 03, 2023 19:00 - 4 minutes - 4.9 MBPatrick Short, President, Peachtree Hospitality Management, says servant leadership is essential to hospitality success during The Hospitality Show. Here’s why.
Hotel Group Biz Booms, But Not How You Think
July 03, 2023 14:09 - 4 minutes - 11 MBMore people are attending meetings at hotels! But they're smaller and more frequent. Jeff Bzdawka, CEO of Knowland shared why and how YOU can leverage this opportunity during last week's The Hospitality Show. Thanks to Unifocus , technology that drives value, for supporting this video.
FNA 103: Live From Vegas' Hottest NEW Sportsbar
July 02, 2023 17:05Glenn and Craig are live in Las Vegas at Flanker Kitchen + Sportsclub at Mandalay Bay with Sean Christie., CEO of Carver Road Hosptiality. Producer Dave misses out.
AHLA CEO Rogers on The Hospitality Show Success!
July 02, 2023 17:01 - 2 minutes - 2.91 MBThe Hospitality Show was a smashing success. William "Chip" Rogers and I provide some highlights and opinions on the debut event. Thanks to our friends ZEL Capital Partners for supporting this video.
FNA 102: Painting Outside the Lines
June 23, 2023 22:45 - 1 hour - 68.9 MBThis show is totally paint by numbers. No, literally. But yes, it'll probably suck too. Grab a cocktail and join Glenn, Craig and Producer Dave as they paint the FNA logo under the tutelage of the Amazing Amy Montgomery.
775: Tyler Morse, Chairman and CEO of MCR Hotels
June 22, 2023 19:00 - 1 hour - 81.9 MBWe're live at the TWA Hotel at JFK with Tyler Morse, Chairman and CEO of MCR Hotels, the USA's third largest hotel ownership and operating group. We go behind the scenes of this incredible hotel, learn the way they operate profitable hotels and how the Taylor Swift hotel effect is real.
772: Getting Equality in The Hospitality Boardroom
June 21, 2023 17:24 - 33 minutes - 37.9 MBLisa Cain is an Associate Professor at Florida International University. Today we discuss an FIU/UNLV partnership designed to elevate female hospitality leadership.
774: Vacationing in Tibet and Yunnan
June 21, 2023 17:16 - 33 minutes - 38.3 MBFlorence Li, Songtsam's International Director of Sales & Marketing and daughter of the founder, Baima Duoji, joins the show to talk about the amazing boutique hotels they have in Tibet & Yunnan Provinces of China and why people should head there for their next vacation.
773: Creating Hotel Community Partnerships in Midtown East
June 21, 2023 15:22 - 27 minutes - 30.9 MBProducer Dave has joined together with the Arts & Design High School in Manhattan to come up with a unique program to bring two organizations together for a mutual benefit. Hear how this partnership will offer opportunities for local students and guests alike while potentially piloting a program that can be used globally.
NABHOOD CEO on Finaly Improving State of Black Hotel Ownership
June 21, 2023 11:16 - 3 minutes - 4.27 MBAndy Ingraham is Pres/ CEO of NABHOOD. We discuss the finally improving state of African American hotel ownership and this summer's sure to be amazing annual conference.
How Data Empowers Hotels and Hospitality
June 21, 2023 06:25 - 4 minutes - 4.84 MBJason Luo, chief revenue officer with Actabl -- comprised of Hotel Effectiveness, ProfitSword, LLC, Transcendent and ALICE -- shares how hoteliers are becoing empowered by data to find new paths of success. Plus, how they're looking forward to attending The Hospitality Show and HITEC and celebrating their first anniversary.
The HUGE Upside to the Hotel Business
June 20, 2023 12:24 - 4 minutes - 3.7 MBBrad LeBlanc, Chief Development Officer with Best Western Hotels & Resorts thinks hospitality has a huge upside. Here's why he's bullish on the future that's got some headwinds, but see opportunity everywhere. Thanks to ZEL Capital Partners for supporting this video.
BONUS! Conscious Minds: Optimizing the F&B Supply Chain For Profitability and Sustainability
June 19, 2023 12:43 - 1 hour - 60 MBWe've got a great partnership with Hotel Business magazine where Glenn hosts select Hot Topics virtual sessions on their behalf. We've arranged to release trhe audio of this session here. Thanks to our friends at Hotel Business for making that happen. subscribe to our newsletter by texting HOTEL to 66866 Watch the video here Conscious Minds: Optimizing the F&B Supply Chain For Profitability and Sustainability Sustainability may be about protecting the environment, but these progr...
FNA 101: Live From Twisted Cow Distillery
June 17, 2023 14:11 - 1 hour - 63.9 MBRefusing to take a hint, we're going for another 100 shows. This week Glenn is live at the Twisted Cow Distillery along with owner John Pawluck and CJ Arlotta. Craig and Prodcuer Dave will have to find their own booze.
How Hotels Get People to Willingly Spend More
June 16, 2023 11:38 - 4 minutes - 3.68 MBLarry J Spelts, President , Lodging at The Indigo Road Hospitality Group believes value perception is critical to success. Here's how their company gets folks to spend more money on site and feel good about it.
771: Driving Success with Valor Hospitality Partners
June 14, 2023 16:57 - 27 minutes - 25.1 MBEuan McGlashan, co-founder and CEO of Valor Hospitality Partners, joins the show to talk about building a hotel company from the ground up. We discuss the importance of employee retention, continuing to expand globally in the face of financial uncertainty, and how hiring a management company benefits hotels.
Project H3 by Hilton Brand Leader!
June 14, 2023 12:23 - 4 minutes - 5.63 MBProject H3 by Hilton is signing deals for the new long stay brand. Brand Leader Isaac Lake and I discuss the brand’s essential elements and why he believes it’ll be a huge part of Hilton’s future property portfolio. Thanks to ZEL Capital Partners, the sale-leaseback guys, for supporting this video!
770: No Show Guest, But Show Goes ON
June 13, 2023 18:38 - 33 minutes - 31.1 MBOur guest never showed up, so we tap dance. :-)
Charlestowne Hotels CEO on Getting Hotel Deals Done
June 13, 2023 10:59 - 2 minutes - 5.47 MBGetting deals done means pulling every lever you can says Kyle Hughey, CEO of Charlestowne Hotels. Plus, how interest rates and construction costs are changing investor's hotel development strategy.
World Hotels Sets Sites on North America
June 12, 2023 12:50 - 4 minutes - 11.3 MBRon Pohl is President of WorldHotels. He shares how this European and Asia brand is expanding across America and how it compliments the other brands in the BWH Hotels family. He also shares his philosophy of only paying for what they deliver. Thanks to our friends at Zel Capital Partners, the sale-leaseback guys, for supporting this video.
FNA 100!!! Nothing's Gonna Stop Us Now!
June 10, 2023 10:22 - 1 hour - 75 MBGlenn, Craig and Producer Dave haven't gotten the hint and are still at it on their 100th show. Sean Worker and Art Lewrey join in from the UK and Ireland.
Aimbridge Divisional Pres Shares What Owners Need
June 09, 2023 10:55 - 4 minutes - 11.3 MBSimon Peter Mendy, Divisional President Select Service Aimbridge Hospitality shares what owners are thinking. And yes, it boils down to staff retention and engagement, plus how technology fits into the picture to achieve higher margins. Is he right on? Thanks to Unifocus for supporting this video.