No Vacancy Live!
1,311 episodes - English - Latest episode: 2 days ago - ★★★★★ - 404 ratingsNo Vacancy is home to the hospitality industry’s top podcasts. We speak to the CEOs, influencers and leaders to go behind the scenes of the hotel and travel business.
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Episodes
135: Friday Night Audit Happy Hour
April 27, 2024 11:12 - 1 hour - 69.1 MBJoin Glenn, Craig and Producer Dave for some cocktails, a few laughs and whatever's on their minds as we wrap up the week.
863: The Legacy of Holiday Inn to the Modern Hotel Business
April 24, 2024 18:19 - 40 minutes - 37.3 MBnoWebb Wilson, CEO and Chief Investment Officer at KWC Management, talks about what it's like to be running a company that holds the legacy of one of the most famous hoteliers there is. How does the history of Kemmons Wilson drive his strategy for future success?
862: Bonnie Campagnuolo, Global Brand Head, Embassy Suites by Hilton
April 24, 2024 01:43 - 43 minutes - 39.4 MBEmbassy Suites is celebrating its 40th anniversary, but it's not relying on the past. Undergoing a dynamic transformation Bonnie Campagnuolo, Global Brand Head, Embassy Suites by Hilton, shares hoew the brand continues connecting to owners and customers.
861: Todd-Avery Lenahan, President and Chief Creative Officer with Wynn Resorts
April 23, 2024 17:32 - 52 minutes - 47.6 MBWe're at Wynn Studios in Las Vegas with Todd-Avery Lenahan, President and Chief Creative Officer with Wynn Resorts discussing the secrets of building the company's different projects such as the $3.9 billion under construction Wynn Al Marjam in UAE and the potential $12 billion NYC property.
860: More or Lesser for Hotel Biz?
April 17, 2024 12:19 - 35 minutes - 32.6 MBDan Lesser of LW Hospitality Advisors cuts through the noise and shares the real truths about the state of hosptiality. Plus, San Francisco and NYC are smart investments?
859: $140 Million Reinvention of Caribe Royale Orlando
April 16, 2024 05:45 - 24 minutes - 22.4 MBAmaury Piedra, Managing Director of Caribe Royale Orlando shares the secret behind a massive $140 million property reinvention that reinvented an aging hotel into a four-star jewel! FYI, when I visited they had 98% occupancy at rates they’d never get before this project.
AHLA Interim President/CEO Kevin Carey!
April 15, 2024 14:47 - 14 minutes - 17.1 MBGet to know AHLA Interim President/CEO Kevin Carey! Kevin makes his first appearance with us so we get an update on the direction of the AHLA, its leadership search and how the organization is doubling down on sustainability with its partnership in Green Key Global.
FNA 133: Emily Spills Her Guts
April 12, 2024 23:58 - 1 hour - 71.3 MBEmily Cappiello is a PR specialist as well as a Food + Beverage Writer for major global publications. She joins the FNA gang to school them on how to really enjoy the worlds of hotel and travel.
858: Bringing Innovation to Sales & Marketing
April 11, 2024 19:41 - 48 minutes - 44.7 MBSales & Marketing have been around for so long it can be hard to find ways to be innovative. Bruce Himelstein, founder of the BJH group, shares how he continues to find ways to change these fields to keep things fresh and stand out from the crowd.
Hotel Toilet Tissue Goes Off the Role
April 10, 2024 22:53 - 6 minutes - 7.37 MBFox Fold is reinventing toilet tissue for Big Savings for owners, operators and the environment. Today, we get an update from COO Gregory Hegger and MindClick's JoAnna Abrams who focuses on product ratings for healthier living. Drop me a line to learn more.
Is Hotel Tech Too Low Tech?
April 10, 2024 17:00 - 8 minutes - 7.84 MBLast week during AAHOA's hashtag#AAHOAcon24 I spoke with Patty Jefferson, CDO with Visual Matrix about the state of hotel technology and how to think about what tech is the right tech to invest in. Where do you see the smart money in tech going?
857: The Atlantis, The Royal Dubai is Outdoing Luxury
April 10, 2024 10:08 - 40 minutes - 37.1 MBTom Roelens, Managing Director at Atlantis, The Royal in Dubai shares how his career led him to lead one of the top properties in the world. This one year old property was designed to complement Atlantis, The Palm and we share how they created, programmed and launched this property.
AAHOA and It's Importance to Red Roof
April 05, 2024 15:50 - 5 minutes - 5.36 MBWe're with AAHOA at AAHOACON24 where I spoke with Matthew Hostetler of Red Roof Franchising about the importance of the Indian American community to the hotel industry’s success and how this community’s success is tethered to companies like Red Roof. No Vacancy News, Podcasts and Videos is proud to be the official podcast of AAHOACON24!
Hotels Embracing Culturally Competency To Increase Sales & Loyalty
April 05, 2024 12:04 - 13 minutes - 12.7 MBAs the world continues to get out and travel, understanding different cultures is a cornerstone to future success. During AAHOA's AAHOACON24 I got thinking about this issue so I spoke with Seema Jain of Seva Global to understand the importance of being culturally competent. No Vacancy News, Podcasts and Videos is proud to be the official podcast of AAHOACON24! #hotels #hoteliers #culture
Revenue Mindset Top Issue at AAHOACON24
April 04, 2024 18:00 - 10 minutes - 9.61 MBWe're at AAHOACON24 and a top issue here is how independant minded hoteliers can create more revenue opportunity in a market that might be getting resistent to higher room rates. Our friend Mike Chuma, VP Global Marketing at IDeaS and I discuss this issue as we tour the AAHOA tradeshow floor. No Vacancy is proud to be the official podcast of AAHOACON24!
Students Compete at AAHOACON
April 04, 2024 14:01 - 5 minutes - 5.36 MBWe're at AAHOACON24 and celebrating tomorrow's workforce! Did you know AAHOA is hosting a student competition? It's a Hotel simulation competition called the Turnaround and our very own Doctor Producer Suzanne, who is a professor at FIU, has students competing. She's gives us the scoop. No Vacancy is proud to be the official podcast of AAHOACON24!
Creating Strong Hotelier and Brand Partnerships
April 04, 2024 10:57 - 8 minutes - 7.52 MBHello from AAHOAcon24 where No Vacancy News, Podcasts and Videos is the official podcast. We've got Chris Guimbellot, President and CEO of hihotels by Hospitality International who shares the secret to hosptiality branding success in concert with the AAHOA community.
856: Curating Apartments, Hotels, and Homes with Tech-Enabled Hospitality
March 28, 2024 17:45 - 32 minutes - 30.1 MBRoman Pedan, Founder & CEO of Kasa, tells us how he is using tech to connect apartments, hotels, and homes to people across the world. What makes Kasa different from traditional companies and why are they changing the game for travelers?
Castlerock Asset Management's Edwards on Hotel Cash Flow, Profitabilty and more!
March 28, 2024 12:03 - 5 minutes - 4.79 MBMichael Edwards, MBA, CHAE, VP Assett Management with Castlerock Asset Management, LLC. told me during Hunter Hotel Investment Conference that the deal pipeline is rough. Edwards also shares the current state of hotel asset management, emphasizing the importance of efficient operations and collaboration between owners and operators to ensure profitability, especially in a challenging financial environment. *Asset management focuses on maximizing cash flow and profitability through effic...
855: How Hospitality Law Impacts the Hotel Business
March 27, 2024 16:59 - 32 minutes - 29.4 MBIt's a lesser talked about area of hospitality, but hospitality law is imperative to getting any deal done. With so much to cover from government ordinances, contracts, negotiations, and more we have one of the best in the business, Nelson Migdal joins us to talk about what to look for from the legal side of the business.
G6 Hospitality On Record Motel 6 Hotel Development
March 26, 2024 12:20 - 3 minutes - 2.77 MBG6 Hospitality LLC is on a record setting development pace according to Tina Burnett, Chief Development Officer. I caught up with her during last week's Hunter Hotel Investment Conference to learn more. Takeaways: · Development: G6 surpassed its goal and opened over 100 hotels in 2023, with plans to continue this growth in 2024. · Economy: Despite economic uncertainties, the company's simple business model and absence of food and beverage services streamline operations. · Franchisees: A...
853: Hotel All-Stars Debuts this Week!
March 25, 2024 19:02 - 1 hour - 58.7 MBAnthony has an amazing new show called Hotel All-Stars where folks compete for a job in a hotel.
FNA 132: Happy Friday Drinks and Laughs!
March 24, 2024 10:38 - 1 hour - 57 MBGerry Remeneter, National Sales Manager at Zenna Hospitality, is an advocate for sustainability. But, can he sustain a whole hour drinking cocktails with Glenn, Craig and Producer Dave?
Huge Milestone! Women Excel at Hunter Hotel Investment Conference
March 21, 2024 11:48 - 15 minutes - 14.4 MBDuring the Hunter Hotel Investment Conference, I caught up with industry advocate and founder of the Women in Hospitality Leadership Alliance, and member of DEI Advisors, Rachel Humphrey. Here at the Hunter Hotel Investment Conference, we discussed how women are exceling in hospitality and celebrate a huge milestone; the first time more than half of speakers are diverse at this event.
Ryan Rivett, CEO of MyPlace Hotels
March 21, 2024 02:00 - 5 minutes - 5.3 MBDuring the Hunter Hotel Investment Conference, Ryan Rivett, CEO of MyPlace Hotels and I talked about the maturing extended stay market. Plus, we discuss his philosophy of finding the right mix of business for those staying up to four nights, those staying a week and others staying a month. His answer might surprise you!
Modern Revenue Strategy Techniques Enhancing Hotelier Profitability
March 20, 2024 19:57 - 15 minutes - 13.7 MBWhile here at the Hunter Hotel Investment Conference, I had a wide-ranging conversation about, revenue strategy, automation and other tech thoughts around what owners are thinking with Russ Stanziale of IDeaS.
FNA 131: What a Long Strange Trippi It's Gonna Be
March 16, 2024 12:55 - 1 hour - 56.4 MBThe wisest pineapple of them all, Christine Trippi, returns!! Buckle up for safety as Glenn finally has a true competitor for giving off way too much energy. How will Craig and Producer Dave deal with this combustible situation? Tune in and find out.
852: Continuing Conversations in Education with Peter Ricci
March 14, 2024 17:28 - 53 minutes - 48.9 MBPeter Ricci returns to talk about the state of education in the hospitality industry. Yesterday we talks programs more focused on real estate and investing, today we talk about the operation of the hotel. Have enrollment numbers started to stabilize? What are some ways that Peter has been showing the value of the industry to younger students?
851: Cornell Hospitality Emeritus Prof. Jan deRoos on Hotel Biz Education Benefits
March 13, 2024 17:01 - 38 minutes - 35.6 MBProf. Jan deRoos has taught as the HVS International Professor of Hotel Finance and Real Estate at the SC Johnson College of Business and the Nolan School of Hotel Administration at Cornell University. He shares what professionals must do to break into the off-property part of the hotel business. How much of the education translates to the real world? How does the content translate across international markets? Producer Dave received a certificate in this program, and he shares how it's help...
850: The Latest on Industry Lawsuits and More with Michael Shindler
March 12, 2024 21:45 - 40 minutes - 37 MBMichael Shindler of Four Corners Advisors educates Glenn and Dr. Producer Suzanne on the intricacies of what happened between Choice and Wyndham, a class action lawsuit against CoStar/STR and many hotel brands we all know (this is CRAZY), and interesting insight into Barry Sternlicht's different businesses.
849: Hunter Hotel Conference Highlights!
March 11, 2024 17:44 - 29 minutes - 27.2 MBWe'll be at Hunter Hotel Investment Conference March 19-21. Will you? Today, we're talking to Lee Hunter and Teague Hunter about why YOU need to be there with us. Here's two reason: Anthony Capuano, Marriott's CEO and Ed Bastien, Delta's CEO. And a bonus reason, celebrating industry icon Bob Hunter. Plus I'll be hosting an amazing brand/owners panel.
Converting Offices to Hotels?
March 09, 2024 04:33 - 23 minutes - 21.5 MBWhile at California Lodging Investment Conference & [CLIC] Connect, Glenn and Producer David Mignano, CRME spoke to TODD STEVENS, Director of Hospitality with Cuningham about transforming offices into hotels, conversion and theme park design and how it relates to creating great hospitality experiences.
IHG's VP of Commercial Cesar Wurm
March 08, 2024 17:29 - 14 minutes - 13.2 MBYesterday during CLIC 7, Glenn and Producer Dave spoke with IHG's VP of Commercial Cesar Wurm about understanding the customer. Glenn asks Cesar if everyone is signed up for every loyalty program, then are your customers truly loyal?
What You Need to Know about the Caifornia Hotel Market
March 07, 2024 22:12 - 22 minutes - 20.5 MBWe're LIVE at CLIC 7!! Glenn and Producer Dave speak with Bruce Ford of Lodging Econometrics about new hotel development in California and across the wider USA.
Chris Green Says Farewell?
March 04, 2024 13:42 - 12 minutes - 11 MBOur friend and industry legend Chris Green, President of Remington Hospitality has decided to retire. I share the mic with him one more time before he leaves to say farewell and to discuss his amazing new book.
Rick Badgley, Chief HR Officer, Remington Hospitality
March 03, 2024 05:00 - 17 minutes - 15.6 MBI'm with my friends at Remington Hospitality hosting their annual conference. I love their corporate culture, so I grabbed their Chief HR Officer Rick Bagley to ask them about their secret sauce.
Jason Reader, COO, Remington Hospitality
March 02, 2024 16:00Jason Reader is COO with Remington Hospitality. While hosting their annual conference, I grabbed the recently promoted Reader to share his thoughts on what his role is and it relates to the trends in the hotel business.
848: How To Create Hotel Designs That Last a Lifetime
March 02, 2024 12:04 - 27 minutes - 24.8 MBStacy Garcia, CEO of LebaTex and Chief Inspiration Officer with Stacy Garcia, Inc., has been at the forefront of the hospitality design community for years predicting industry trends. She’s got an innate knack for understanding successful hospitality design that better connects with customers in a grounded way. Enjoy this deep dive into what makes a hotel design successful, plus we discuss how she’s focused on helping the next generation of designers through her new organization Martha’s Men...
Bonus: Behind The Scenes VR Tour Of IHG’s Garner hotels
February 25, 2024 17:34 - 33 minutes - 30.8 MBIHG Hotels & Resorts’ newest brand, Garner hotels, is looking to own the midscale conversion space. In this interview recorded late last week, I speak with Karen Gilbride, VP, avid hotels, Atwell Suites & Garner hotels who takes us on a VR tour of the brand’s conversion prototype. Gilbride also shares recent milestone openings and an update on where this brand is headed next since first being announced in August 2023.
FNA 129: Searching for Freed-om
February 24, 2024 00:02 - 1 hour - 56.4 MBJason Freed is a first-time guest who's been around the hotel business in a variety of content creating capacities. He joins Glenn, Craig and Producer Dave in a battle of wits. Shouldn't be a problem for him at all with this crew.
847: From Lawyer To Hotel Owner
February 22, 2024 18:54 - 33 minutes - 30.7 MBInspired by chats with Richard Branson, former Chicago attorney (and Chicago bus driver before that) Jim Nagle left everything he knew to embark on the journey of a lifetime: saving the dilapidated The Drake Oak Brook in Illinois from a ponzi-scheme disaster with zero hotel experience but with unwavering persistence -- A hotel he cherished from his numerous childhood holiday vacations. Now, the property has reimagined itself as one of the Midwest’s most beloved landmark hotels. Formerly ho...
846: Tourism in St. Lucia
February 21, 2024 17:49 - 26 minutes - 24.5 MBSt. Lucia is one of the most beautiful islands in the Caribbean. Paul Collymore is the CEO of The Landings Resort & Spa along with being the St. Lucia Hospitality and Tourism Association, and a wealth of information. He tells us why his country is seeing such a spike in tourism and why The Landings Resort & Spa is the best place to stay when visiting.
845: Royal Caribbean's Vice Chair is Making Waves
February 21, 2024 13:17 - 46 minutes - 42.3 MBLisa Lutoff-Perlo is Vice Chairman, Royal Caribbean Group. At nearly 40 years in the business she became the first female President of a cruise line. Making Waves tells her story of her journey and we share the inspiration with you today.
FNA 128: A Marquis Episode
February 17, 2024 12:47 - 58 minutes - 53.8 MBMatt Marquis is the CEO of Pacifica Hotels, owners of properties such as The Wayfarer in Downtown LA. It's also home to what is arguably the best party during ALIS. For once, Glenn and Craig are confident, maybe too much. We're saure Producer Dave will let them know.
844: Buy, Build, or Stay on The Sidelines?
February 15, 2024 17:01 - 33 minutes - 30.8 MBAndrew Broad is Managing Director of Robert Douglas, a real estate investment banking firm. We discuss debt markets, whether it’s time to buy or build, results of a lender survey and the markets for development. Nashville? Still? Wow!
843: Hilton Leaders on Hilton's All-Inclusive Takeover Plan!
February 14, 2024 18:17 - 52 minutes - 48.1 MBLeonard Gooz, Global Brand Leader of Hilton Hotels & Resorts, and Nicole Tilzer, VP, All-Inclusive & Resort Strategy share how they see the state of travel, how it affects their hotels and their go-forward strategy through the prism of their brands.
842: Creating Profitable Public Private Partnerships
February 13, 2024 18:13 - 35 minutes - 32.6 MBGarfield Public/Private has a unique way of getting deals done. They work in concert with government to create full service hotels that are many times revenue drivers for convention centers and the towns where these hotels are located. Stephen Galbreath is their CDO and Head of Design & Construction and shares the secrets behind getting these deals done.
FNA 127: CJ Doesn't Learn
February 09, 2024 23:35 - 57 minutes - 53 MBHotel Industry PR master CJ Arlotta tries to spin a reasonable explanation as to why he keeps returning to drink with Glenn, Craig and Producer Dave.
841: Ultra-Luxury 'Expedition' Cruising
February 08, 2024 18:59 - 40 minutes - 37.2 MBNatalya Leahy is the president of Seabourn, the ultra-luxury cruise line, based in Seattle. What most people think of cruises they think of floating cities catering to thousands of people, but Seabourn is bringing all new levels of luxury to the seas on intimate ships with a private yacht-like atmosphere masterfully designed by iconic hospitality atelier Tihany Design. Natalya tells us how it all comes together.
840: Creating a Company During COVID
February 08, 2024 11:59 - 39 minutes - 36.1 MBChris Manley, President of 5 Senses Hospitality talks about why he decided to start a company in the middle of the pandemic and how he has made it successful. He also gives us insight into a full renovation his company is completing and how he is finding creative ways to go green and recycle old products from the renovation.