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Today, I want to talk about systems and processes automations and outsourcing in your business. And I think this is so important and something that a lot of entrepreneurs and business owners struggle with, as they really start to scale and grow their business, right? Especially if you're a service based business owner, you now have enough clients where you're bringing in that revenue, but you are spending all your time servicing those clients. So how do you continue to grow without duplicating yourself, right, like, I can't kill myself. So that means I need to be able to get more done in less time. So what gives, and a lot of business owners jumped to outsourcing right there, and they'll just go straight for the VA. But there's a lot of lower hanging fruit that you can make yourself have more time available through systems and processes and automation, that will actually be cheaper than outsourcing. So that you can rely on the outsourcing for the higher level work for work that really requires that person, right an actual person to be handling it. So when I talk about systems and processes, this is really making sure that you have standard operating procedures documented for your business, right. So every time you do something, you should have a document that outlines every step of doing that thing, right, and you can have a document that outlines step by step, or you can record a video and then transcribe that video.