67 A: The Interplay Of Improv And Strategy In Negotiations | With John Dieffenbach

Today we are joined by John Dieffenbach, a highly experienced negotiator with a fascinating career journey. Dieffenbach illuminates the integral role of communication, improvisation, humor, and a keen understanding of the negotiation context in reaching successful outcomes. He emphasizes viewing negotiation as a process of influence and adaptation rather than combat. John shares strategies for handling challenging negotiation scenarios, including walking away when necessary, and highlights the necessity of trust-building.