First Friday Feedback: January 2018
Monday Morning Mojo
English - January 05, 2018 05:02 - 23 minutes - 15.1 MB - ★★★★★ - 17 ratingsBusiness Education institute cannon education financial leadership management training wealth Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Today, Phil is joined by Senior Vice President and Director of Strategic Alliances, Theresa Silcox. The two discuss their viewpoints on relationships and how to strengthen and protect those relationships both inside and outside the workplace.
In this episode of First Friday Feedback, we address the question “How to effectively navigate a successful sales interaction?” by determining if one’s sales efforts are best executed through relationship development or through the challenger approach. We also discuss the question “How does one avoid or diffuse situations where political differences create unwanted tension?” by volunteering our perspective on how to approach this delicate conversation in both a digital and face-to-face environment.
Resources:
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References:
The Challenger Sale by Matthew Dixon and Brent Adamson: https://binged.it/2Cv3aqM
Crucial Conversations by Kerry Patterson: https://binged.it/2CsPL2y
“This Year it’s Okay to Talk Politics with Clients” by Paul Hechinger (article mentioned by listener, “Continuously Conflicted”): http://bit.ly/2DTHRfL