Extending Customer Service Beyond School Building Doors with Karen Heath
Mastering Social Media for Schools
English - January 10, 2022 09:00 - 35 minutes - 24.6 MBHow To Education Business Marketing Homepage Download Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Five Reasons NOT to Post Everything on Social Media
Let’s get strategic with your social media approach! In today’s interview, Karen Heath shares proven tactics to help your school celebrate the great stories happening in your school district.
IN THIS EPISODE, KAREN DISCUSSES:
A simple method used to preplan post content twice per yearHow customer service training for your social media team can shape the interactions your school has with its followersWhy employee appreciation is so important for her agency and for schools everywhereA special story that highlights the value of the programs provided for studentsSPECIAL GUEST
Karen Heath
Supervisor of Communications
Berrien RESA, Michigan
Follow Karen on Twitter: @karen_heath
Email: [email protected]
School Website: https://www.berrienresa.org
Facebook: https://www.facebook.com/berrienresa
Twitter: https://twitter.com/berrienresa
Instagram: https://www.instagram.com/berrienresa/
USEFUL INFORMATION
Karen’s bus story - click herePodcast 100 Submission NotesMORE RESOURCES
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