How to Ruin a Good Customer Relationship (Episode 195)
Marketing Without the Marketing
English - May 10, 2021 10:10 - 5 minutes - 9.6 MB - ★★★★★ - 19 ratingsBusiness Education How To Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
It takes years to build a trusted relationship with a customer. It takes one bad decision to lose it all in a split-second.
The post How to Ruin a Good Customer Relationship appeared first on Control Mouse Media, LLC.
Why do good companies succumb to the siren song of short-term self-interest? Show me that you’re in it for the long game… or are today’s numbers all that matter? It’s a choice, and it shows what you think of us. Episode 195 is Fitbit’s unforced error.
Show Notes / Links from the Episode
This is why we need to Stop Mimicking What Marketers Do
Fitbit: I’ll take your apology on Twitter, LinkedIn, email, or in the comments
Published May 10, 2021 by Michael Boezi
The post How to Ruin a Good Customer Relationship appeared first on Control Mouse Media, LLC.