Manager Tools
880 episodes - English - Latest episode: 7 days ago - ★★★★★ - 1.2K ratingsTired of management theory? Want to learn specific skills to help improve your management performance? Then Manager Tools is the podcast for you! Manager Tools is a weekly business podcast focused on helping professionals become more effective managers and leaders. Each week, we discuss specific actions for professionals to take to achieve their desired management and career objectives. Manager Tools won Best Business Podcast Award in 2006, 2007, 2008, and 2012 as well as the People's Choice Award in 2008. Go to http://www.manager-tools.com/recommendations to read what others are saying about the impact Manager Tools has had on their careers and lives.
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Episodes
When NOT To Use Email - Part 1
May 22, 2017 04:00 - 21.8 MBEmail is useful but much more narrowly than most managers think.
The Pinch Crunch Relationship Model
May 15, 2017 04:00 - 30.5 MBHow to maintain trusting relationships when things go wrong.
Executive Tools - Measuring Your Organization's One On Ones - Part 2
May 08, 2017 04:00 - 19.1 MBPart 2 of our guidance on how to SIMPLY measure whether or not managers who work for you are doing One On Ones.
Executive Tools - Measuring Your Organization's One On Ones - Part 1
May 01, 2017 04:00 - 19 MBPart 1 of our guidance on how to SIMPLY measure whether or not managers who work for you are doing One On Ones.
Sparking Innovation and Creativity
April 27, 2017 04:00 - 29.4 MBOur interview with Dr. Jeffrey Sanchez-Burks.
Manager Tools Middleman Test - Part 2
April 24, 2017 04:00 - 18.4 MBPart 2 of our guidance on what you can do when a direct refuses or disagrees with a reasonable request: Use The Manager Tools Middleman Test.
Manager Tools Middleman Test - Part 1
April 17, 2017 04:00 - 26.9 MBPart 1 of our guidance on what you can do when a direct refuses or disagrees with a reasonable request: Use The Manager Tools Middleman Test.
The Myth of the Working Manager
April 10, 2017 04:00 - 36 MBIf you think you're a "working manager", and that's harder somehow, you're wrong.
Secrets of a Great Handshake - HOF
April 03, 2017 04:00 - 69.6 MBOur Hall of Fame guidance on how to give a great handshake.
Adding Headcount Basics
March 27, 2017 04:00 - 22.4 MBJust because your people "are too busy" doesn't mean it's time to add more.
Teaching Decision Making - The Responsibility Ladder - Part 5
March 20, 2017 04:00 - 26 MBPart 5 of our guidance on using The Responsibility Ladder to teach directs how to go from handling individual tasks to managing their own work independently.
Teaching Decision Making - The Responsibility Ladder - Part 4
March 13, 2017 04:00 - 25.1 MBPart 4 of our guidance on using The Responsibility Ladder to teach directs how to go from handling individual tasks to managing their own work independently.
Teaching Decision Making - The Responsibility Ladder - Part 3
March 06, 2017 04:00 - 24.1 MBPart 3 of our guidance on using The Responsibility Ladder to teach directs how to go from handling individual tasks to managing their own work independently.
Teaching Decision Making - The Responsibility Ladder - Part 2
February 27, 2017 04:00 - 16.3 MBPart 2 of our guidance on using The Responsibility Ladder to teach directs how to go from handling individual tasks to managing their own work independently.
Teaching Decision Making - The Responsibility Ladder - Part 1
February 20, 2017 04:00 - 32.1 MBPart 1 of our guidance on using The Responsibility Ladder to teach directs how to go from handling individual tasks to managing their own work independently.
One On Ones After Conflict
February 13, 2017 04:00 - 37.8 MBHow to handle your One On One with your directs after you've had a disagreement with them, or a conflict.
Simple Facilitation - Choosing a Plan - Part 3
February 06, 2017 04:00 - 23.7 MBPart 3 of our guidance on how to lead a group from a blank slate to a choice on where to focus on future.
Simple Facilitation - Choosing a Plan - Part 2
January 30, 2017 04:00 - 17.6 MBPart 2 of our guidance on how to lead a group from a blank slate to a choice on where to focus on future.
Simple Facilitation - Choosing a Plan - Part 1
January 23, 2017 04:00 - 22.5 MBPart 1 of our guidance on how to lead a group from a blank slate to a choice on where to focus on future.
The Written Review Scale - Less Absolute Value
January 16, 2017 04:00 - 24 MBYou can and often should deliver a different message verbally than your written comments on a performance review. The key is to moderate your written comments with "Less Absolute Value."
How to Run Your Staff Meeting - Part 2 - HOF
January 09, 2017 04:00 - 52.3 MBPart 2 of our Hall of Fame guidance on running your staff meeting.
How to Run Your Staff Meeting - Part 1 - HOF
January 02, 2017 04:00 - 41.1 MBPart 1 of our Hall of Fame guidance on running your staff meeting.
A Professional Sense of Humor - Part 2
December 26, 2016 04:00 - 22.9 MBPart 2 of our guidance on what kind of jokes you can and can't tell as a manager and professional. And why.
A Professional Sense of Humor - Part 1
December 19, 2016 04:00 - 26.8 MBPart 1 of our guidance on what kind of jokes you can and can't tell as a manager and professional. And why.
Special Edition - The Wall Street Journal Features Manager Tools
December 08, 2016 04:00 - 15.2 MBIn this bonus podcast, Mark comments on the recent Wall Street Journal article that featured Manager Tools.
Teach As If Teach Not Performance Communication
December 05, 2016 04:00 - 29 MBHow to provide some guidance or corrective input when feedback might be more than enough, or to ease a less experienced direct into a performance culture.
Delivering The Performance Review - Part 2 - HOF
December 01, 2016 04:00 - 38.5 MBPart 2 of our Hall of Fame guidance on delivering a performance review.
Delivering The Performance Review - Part 1 - HOF
November 28, 2016 04:00 - 58.1 MBPart 1 of our Hall of Fame guidance on delivering a performance review.
Performance Reviews - Part 2 - HOF
November 24, 2016 04:00 - 58.7 MBPart 2 of one of our Hall of Fame casts on how to prepare performance reviews.
Performance Reviews - Part 1 - HOF
November 21, 2016 04:00 - 57 MBThis week, we're re-releasing one of our Hall of Fame casts on how to prepare performance reviews (part 1).
Don't Vote! - How to Get Group Input on Decisions - Part 2
November 14, 2016 04:00 - 15 MBPart 2 of our guidance on effective ways to get input for decisions in meetings.
Don't Vote! - How to Get Group Input on Decisions - Part 1
November 07, 2016 04:00 - 20.2 MBPart 1 of our guidance on effective ways to get input for decisions in meetings.
No Surprises In Reviews
October 31, 2016 04:00 - 23 MBIt's unprofessional to deliver new information to a direct in a performance review.
Never Rank Candidates
October 24, 2016 04:00 - 19.9 MBDon't rank candidates as you are interviewing, individually or collectively. It biases the hiring process.
Brainstorming - Part 1 - HOF
October 17, 2016 04:00 - 36.5 MBIn today's fast and flat world, ideas are becoming critical competitive advantages. Managers - and many others - need to be good at getting the most and best ideas from themselves and their teams. This cast tells you how.
The Two Reasons To Fire Someone
October 10, 2016 04:00 - 30.1 MBThere are two general reasons to consider firing someone. Only one of them is "job performance." The other is tearing down the team.
Trinity Frequently Asked Questions #1: Why Wait Three Weeks To Start?
October 03, 2016 04:00 - 22.1 MBPerhaps the most frequently asked question at conferences about rolling out the tools in the Management Trinity is why we recommend waiting three weeks. Here's why.
Is This Normal?
September 26, 2016 04:00 - 33.4 MBOur guidance regarding what is normal in professional and organizational life.
Eliminating Bad Attitudes - Part 1
September 19, 2016 04:00 - 32.7 MBHow to define a direct's "bad attitude" in terms of behaviors, to encourage them to change them.
No Second Emails
September 12, 2016 04:00 - 25.5 MBToo many of us follow an unanswered email with another email. That's the definition of insanity: doing the same thing and expecting different results.
Politics: Have Nothing Bad To Say
September 05, 2016 04:00 - 27.3 MBHow to handle the politically delicate moment when you're asked to talk about a difficult person or situation.
8 Positive Feedback Examples
August 29, 2016 04:00 - 39.8 MBMost managers have too high a standard for giving positive feedback. Here are some simple examples.
Feedback on Status Reporting - Nothing is "Fine"
August 22, 2016 04:00 - 36.2 MBThe common response to questions about status is, "Fine." This isn't acceptable or effective.
Forgive First Mistakes When Interviewing
August 15, 2016 04:00 - 23.4 MBEven though great interviewers are looking for reasons to say no doesn't mean they aren't forgiving of mistakes in interviews.
Meeting Distractions - Don't Wait To Give Feedback
August 08, 2016 04:00 - 37.4 MBWhat to do when people are on their phones/laptops during meetings, or doing anything else counterproductive to the meeting.
No Panel Interviews
August 01, 2016 04:00 - 28.6 MBOne of the biggest mistakes in interviewing candidates is using panel interviews. Here's why.
Leading Change - Model And Measure - Part 2
July 25, 2016 04:00 - 19.2 MBPart 2 of our series on change efforts. If you want your organization to follow you in change efforts - whether it's rolling out the Trinity or anything else - you've got to do 2 things at a minimum: model the behavior, and measure it.
Leading Change - Model And Measure, Part 1
July 18, 2016 04:00 - 21.3 MBIf you want your organization to follow you in change efforts - whether it's rolling out the Trinity or anything else - you've got to do 2 things at a minimum: model the behavior, and measure it.
The Effective Manager Book Promotion
July 10, 2016 22:00 - 28.2 MBNever introduce a managerial change without first introducing that change. If you're going to make a change to how you manage your team, it works far better to tell them what you're doing in advance.