Who is answering your phone?
Lionhearted Dentists with Dr. Steve Rasner
English - July 13, 2020 20:30 - 28 minutes - 19.9 MB - ★★★★★ - 16 ratingsLife Sciences Science Business dentistry dentalcontinuingeducation extractioncourse implantcourse oralsurgery rasner Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: CE as a practice-building tool
Next Episode: Show the new patient you value them
Successful case presentation starts with your branding, and ends when you actually present the case. But every step along the way is crucial. If your staff aren't smiling on the phone, if they're not making eye contact when they greet the patient, they need retraining.