Lionhearted Dentists with Dr. Steve Rasner

How to lead your dental office in 2024

April 23, 2024 22:34 - 51 minutes - 70.9 MB

On this episode of the LionHearted we have a special guest Michelle Bondi. We've been friends for over 55 years and she so happens to be the Practice Administrator of my office the Rasner Institute. Today we talk about staff, how our office is ran, problems in our industry and most importantly our friendship.

Important Annoucements

April 03, 2024 10:00 - 18 minutes - 25.4 MB

In this quick podcast, Dr. Rasner shares some important annoucements regarding future episodes as well as his upcoming courses. Thank you for tuning in each week as we meet you where you are. Thank you for those who reach out and let us know what to discuss. Email [email protected] with any questions or comments you may have, as well as topics for discussion. View the full video of this podcast on our YouTube channel: https://www.youtube.com/c/RasnerInstitute On the web ...

Case Acceptance Gems

March 20, 2024 10:00 - 35 minutes - 48.4 MB

A deep dive into case acceptance and how you can master this crucial part of your practice. Thank you for tuning in each week as we meet you where you are. Thank you for those who reach out and let us know what to discuss. Email [email protected] with any questions or comments you may have, as well as topics for discussion. View the full video of this podcast on our YouTube channel: https://www.youtube.com/c/RasnerInstitute On the web here https://rasnerinstitute.com/ O...

The First Two Minutes - Revisited

March 13, 2024 10:00 - 39 minutes - 54.8 MB

Dr. Rasner takes another look at those crucial first two minutes with patients. Thank you for tuning in each week as we meet you where you are. Thank you for those who reach out and let us know what to discuss. Email [email protected] with any questions or comments you may have, as well as topics for discussion. View the full video of this podcast on our YouTube channel: https://www.youtube.com/c/RasnerInstitute On the web here https://rasnerinstitute.com/ On Facebook h...

I took a Frank Spear course last weekend and realized why the LionHearted Podcast was born

March 06, 2024 11:00 - 32 minutes - 44.7 MB

Dr. Rasner shares his latest epiphanies from taking a recent Frank Spear course. Thank you for tuning in each week as we meet you where you are. Thank you for those who reach out and let us know what to discuss. Email [email protected] with any questions or comments you may have, as well as topics for discussion. View the full video of this podcast on our YouTube channel: https://www.youtube.com/c/RasnerInstitute On the web here https://rasnerinstitute.com/ On Facebook ...

The "Recall" Call

February 28, 2024 11:00 - 27 minutes - 37.1 MB

This week Dr. Rasner talks about the all important recall-call! Thank you for tuning in each week as we meet you where you are. Thank you for those who reach out and let us know what to discuss. Email [email protected] with any questions or comments you may have, as well as topics for discussion. View the full video of this podcast on our YouTube channel: https://www.youtube.com/c/RasnerInstitute On the web here https://rasnerinstitute.com/ On Facebook here https://www...

How Much Do You Have In Your Bank Account...Of Good Will?

February 21, 2024 11:00 - 33 minutes - 45.5 MB

Dr. Rasner speaks on generating good will with altruism...and when not to. Thank you for tuning in each week as we meet you where you are. Thank you for those who reach out and let us know what to discuss. Email [email protected] with any questions or comments you may have, as well as topics for discussion. View the full video of this podcast on our YouTube channel: https://www.youtube.com/c/RasnerInstitute On the web here https://rasnerinstitute.com/ On Facebook here https...

Priceless Advice

February 14, 2024 11:00 - 23 minutes - 31.6 MB

This week Dr. Rasner offers a plethora of pirceless advice for clinicians. Thank you for tuning in each week as we meet you where you are. Thank you for those who reach out and let us know what to discuss. Email [email protected] with any questions or comments you may have, as well as topics for discussion. View the full video of this podcast on our YouTube channel: https://www.youtube.com/c/RasnerInstitute On the web here https://rasnerinstitute.com/ On Facebook here ...

Losing Two Staff Members

February 07, 2024 11:00 - 30 minutes - 42.2 MB

Dr. Rasner shares valuable stories about recent staffing problems and how he handles them. Also, exciting news about the upcoming live business course is revealed. Thank you for tuning in each week as we meet you where you are. Thank you for those who reach out and let us know what to discuss. Email [email protected] with any questions or comments you may have, as well as topics for discussion. View the full video of this podcast on our YouTube channel: https://www.youtube.com/c...

Why Are You Doing This?

January 31, 2024 11:00 - 33 minutes - 45.9 MB

Why are you in dentistry? Is it just for the money? Or is it about something more? Clarify your intentions this week on the Lionhearted Dentist podcast. Thank you for tuning in each week as we meet you where you are. Thank you for those who reach out and let us know what to discuss. Email [email protected] with any questions or comments you may have, as well as topics for discussion. View the full video of this podcast on our YouTube channel: https://www.youtube.com/c/RasnerInst...

It Is Never Just Easy

January 24, 2024 11:00 - 30 minutes - 41.7 MB

Success is never just easy. Learn how you can develop your mindset into one of a true Lionhearted Dentist. Thank you for tuning in each week as we meet you where you are. Thank you for those who reach out and let us know what to discuss. Email [email protected] with any questions or comments you may have, as well as topics for discussion. View the full video of this podcast on our YouTube channel: https://www.youtube.com/c/RasnerInstitute On the web here https://rasnerins...

It Has Always Been Up To You

January 17, 2024 11:00 - 30 minutes - 42.5 MB

Your success is in your hands. A motivational podcast on the imporatance of personal responsibility and not making excuses as a Lionhearted Dentist. Thank you for tuning in each week as we meet you where you are. Thank you for those who reach out and let us know what to discuss. Email [email protected] with any questions or comments you may have, as well as topics for discussion. View the full video of this podcast on our YouTube channel: https://www.youtube.com/c/RasnerInstitut...

Strong Leadership Yields Lionhearted Results

January 10, 2024 11:00 - 38 minutes - 53 MB

What does real leadership look like? And how can you cultivate it as the leader of your practice? Thank you for tuning in each week as we meet you where you are. Thank you for those who reach out and let us know what to discuss. Email [email protected] with any questions or comments you may have, as well as topics for discussion. View the full video of this podcast on our YouTube channel: https://www.youtube.com/c/RasnerInstitute On the web here https://rasnerinstitute.com...

The Apathetic Patient Case Presentation

December 19, 2023 10:00 - 35 minutes - 49.2 MB

How do you present your case when you have an apathetic patient? Tune in to this week's podcast to find out. Thank you for tuning in each week as we meet you where you are. Thank you for those who reach out and let us know what to discuss. Email [email protected] with any questions or comments you may have, as well as topics for discussion. View the full video of this podcast on our YouTube channel: https://www.youtube.com/c/RasnerInstitute On the web here https://rasneri...

Staff Implosions - What To Do

December 12, 2023 10:00 - 30 minutes - 41.3 MB

Staff implosions are a reality for Lionhearted Dentists. What do you do about it? Tune in to this week's podcast to find out. Thank you for tuning in each week as we meet you where you are. Thank you for those who reach out and let us know what to discuss. Email [email protected] with any questions or comments you may have, as well as topics for discussion. View the full video of this podcast on our YouTube channel: https://www.youtube.com/c/RasnerInstitute On the web her...

Are You Making Excuses For Unproductive Schedules?

December 05, 2023 10:50 - 31 minutes - 43.4 MB

Are you making excuses for unproductive schedules? Learn how to make your scheduling top-notch by avoiding broken appointments on this week's Lionhearted Dentist podcast. Thank you for tuning in each week as we meet you where you are. Thank you for those who reach out and let us know what to discuss. Email [email protected] with any questions or comments you may have, as well as topics for discussion. View the full video of this podcast on our YouTube channel: https://www...

Are You Willing To Outwork Everyone Else

November 27, 2023 10:00 - 29 minutes - 40.4 MB

Lionhearted Dentists know that they need to outwork everyone else. That's how their service becomes a cut above. Thank you for tuning in each week as we meet you where you are. Thank you for those who reach out and let us know what to discuss. Email [email protected] with any questions or comments you may have, as well as topics for discussion. View the full video of this podcast on our YouTube channel: https://www.youtube.com/c/RasnerInstitute On the web here https://ras...

It's Not You - Dentistry Is Hard

November 21, 2023 10:03 - 28 minutes - 39.3 MB

Make no mistake, dentistry is a HARD profession. Dr. Rasner breaks down exactly what makes it so hard and what to do about it. Thank you for tuning in each week as we meet you where you are. Thank you for those who reach out and let us know what to discuss. Email [email protected] with any questions or comments you may have, as well as topics for discussion. View the full video of this podcast on our YouTube channel: https://www.youtube.com/c/RasnerInstitute On the web...

Ok - A Little Bit of a Rant And A Cool Case Acceptance Story!

November 14, 2023 10:00 - 37 minutes - 51 MB

A quick rant on being relentless, case acceptance and more! Thank you for tuning in each week as we meet you where you are. Thank you for those who reach out and let us know what to discuss. Email [email protected] with any questions or comments you may have, as well as topics for discussion. View the full video of this podcast on our YouTube channel: https://www.youtube.com/c/RasnerInstitute On the web here https://rasnerinstitute.com/ On Facebook here https://www.facebook...

You Don't Have To Be Perfect

November 07, 2023 10:09 - 28 minutes - 39.3 MB

Toxic perfectionism can take a toll on any of us. Take control of your mindset by tuning into this week's Lionhearted Dentist podcast. Thank you for tuning in each week as we meet you where you are. Thank you for those who reach out and let us know what to discuss. Email [email protected] with any questions or comments you may have, as well as topics for discussion. View the full video of this podcast on our YouTube channel: https://www.youtube.com/c/RasnerInstitute On t...

How set up are you for Case Acceptance - before you present?

October 31, 2023 09:20 - 32 minutes - 45.1 MB

Do you screen your patients before their appointment? Screening can make the difference between a successful or unsuccessful first patient visit. Learn about this essential skill as Dr. Rasner continues his series on Case Presentation. Only available on the Lionhearted Dentist podcast! Thank you for tuning in each week as we meet you where you are. Thank you for those who reach out and let us know what to discuss. Email [email protected] with any questions or comments you may h...

The Keys to Case Presentation Pt. 2

October 24, 2023 09:30 - 38 minutes - 52.7 MB

How can you present your treatment case more effectively? Case presentation is one of the most important skills you need as a Lionhearted Dentist. Dr. Rasner offers time-tested and effective principles for improving this area of your practice. Thank you for tuning in each week as we meet you where you are. Thank you for those who reach out and let us know what to discuss. Email [email protected] with any questions or comments you may have, as well as topics for discussion. Vie...

Mastership in Treatment Planning and Case Presentation

October 17, 2023 09:00 - 33 minutes - 46.1 MB

Case presentation and treatment planning are two of the most important skills you need as a Lionhearted Dentist. Tune in as Dr. Rasner breaks down these crucial aspects of your practice. Thank you for tuning in each week as we meet you where you are. Thank you for those who reach out and let us know what to discuss. Email [email protected] with any questions or comments you may have, as well as topics for discussion. View the full video of this podcast on our YouTube channel: ht...

Lionhearted Live with Dr. Linel Holwager

October 10, 2023 09:00 - 31 minutes - 43.1 MB

Another back-to-back edition of Lionhearted Dentists! This week's guest is Dr. Linel Holwager from Twin Lake's Family Dental. Topics include how to talk to your patients about dropping insurance, reducing the financial "middle-man" and much more. Dr. Holwager's office can be found here: https://www.twinlakesfamilydental.com/

Interview with Sorona California Lionheart, Dr. Anthony DeFont

October 03, 2023 09:00 - 28 minutes - 38.5 MB

Dr. Rasner comes together with Dr. Anthony DeFont in this special interview episode. Dr. Anthony DeFont is a Lionhearted Dentist podcast listener who has been successfully implementing its prinicples for many yearas. Tune in learn about his journey and you can be another Lionhearted success story. You can find Dr. Anthony Defont's practice here: https://www.defontfamilydental.com ------------------------------------------------------------------------------------------ Thank...

Rewriting The Record Books For Your Best Year Ever

September 26, 2023 09:00 - 34 minutes - 46.8 MB

A continuing exlcusive look into Dr. Rasner's paid courses. Learn how to turn Continuning Education into your superpower and take your practice to the next level. Thank you for tuning in each week as we meet you where you are. Thank you for those who reach out and let us know what to discuss. Email [email protected] with any questions or comments you may have, as well as topics for discussion. View the full video of this podcast on our YouTube channel: https://www.youtube.com/c...

Let Me Take You On One Of My Presentations

September 19, 2023 09:00 - 35 minutes - 49.1 MB

A sneak-peak of one of Dr. Rasner's exclusive courses. Thank you for tuning in each week as we meet you where you are. Thank you for those who reach out and let us know what to discuss. Email [email protected] with any questions or comments you may have, as well as topics for discussion. View the full video of this podcast on our YouTube channel: https://www.youtube.com/c/RasnerInstitute On the web here https://rasnerinstitute.com/ On Facebook here https://www.facebook...

This Profession Is Tough - Tips To Make It Easier

September 12, 2023 09:00 - 36 minutes - 49.8 MB

We all know dentistry is a tough profession. Here are some short, effective tips to help get you through those low moments. Thank you for tuning in each week as we meet you where you are. Thank you for those who reach out and let us know what to discuss. Email [email protected] with any questions or comments you may have, as well as topics for discussion. View the full video of this podcast on our YouTube channel: https://www.youtube.com/c/RasnerInstitute On the web here ...

A Day In The Life of Dr. Rasner

September 05, 2023 09:00 - 38 minutes - 52.3 MB

Discover what a highly successful fee-for-service practice really looks like behind the scenes. Dr. Rasner takes us on a tour on a day in the life and provides valuable insights into what you can expect in your future practice. Thank you for tuning in each week as we meet you where you are. Thank you for those who reach out and let us know what to discuss. Email [email protected] with any questions or comments you may have, as well as topics for discussion. View the full video o...

The Practice That Has Gone Sideways Pt. 2

August 29, 2023 09:00 - 28 minutes - 38.5 MB

What happens when your practice is no longer growing or shrinking, but just maintaining? What happens when you're "going sideways"? This is part two of Dr. Rasner's talk about practices facing stagnation and how to powerfully break through those plateaus. Thank you for tuning in each week as we meet you where you are. Thank you for those who reach out and let us know what to discuss. Email [email protected] with any questions or comments you may have, as well as topics for discussi...

The Practice That Has Gone Sideways

August 22, 2023 09:00 - 26 minutes - 36.5 MB

What happens when your practice is no longer growing or shrinking, but just maintaining? What happens when you're "going sideways"? This week Dr. Rasner talks about practices facing stagnation and how to powerfully break through those plateaus. Thank you for tuning in each week as we meet you where you are. Thank you for those who reach out and let us know what to discuss. Email [email protected] with any questions or comments you may have, as well as topics for discussion. V...

What Is Your Office Culture?

August 15, 2023 09:00 - 29 minutes - 40.6 MB

Every office has a culture. What is yours? How does your team see itself? Thank you for tuning in each week as we meet you where you are. Thank you for those who reach out and let us know what to discuss. Email [email protected] with any questions or comments you may have, as well as topics for discussion. View the full video of this podcast on our YouTube channel: https://www.youtube.com/c/RasnerInstitute On the web here https://rasnerinstitute.com/ On Facebook here ht...

The Significant "Other"

August 08, 2023 10:00 - 28 minutes - 38.5 MB

How do you handle the Significant "Other" during new patient visits? Dr. Rasner explains a surprising simply solution. Thank you for tuning in each week as we meet you where you are. Thank you for those who reach out and let us know what to discuss. Email [email protected] with any questions or comments you may have, as well as topics for discussion. View the full video of this podcast on our YouTube channel: https://www.youtube.com/c/RasnerInstitute On the web here https...

The Power Of Gratitude In Your Dental Practice

August 01, 2023 09:00 - 29 minutes - 40.3 MB

Emboding gratitude can be transformative not only for your practice, but also your personal life. Tune in this week as Dr. Rasner discusses the benefits of gratitude and how to implement it. Thank you for tuning in each week as we meet you where you are. Thank you for those who reach out and let us know what to discuss. Email [email protected] with any questions or comments you may have, as well as topics for discussion. View the full video of this podcast on our YouTube channel...

Why Aren't You Where You Want To Be?

July 25, 2023 16:00 - 33 minutes - 46 MB

Why aren't you where you want to be as a dental professional? This week is a motivational podcast by Dr. Rasner. Thank you for tuning in each week as we meet you where you are. Thank you for those who reach out and let us know what to discuss. Email [email protected] with any questions or comments you may have, as well as topics for discussion. View the full video of this podcast on our YouTube channel: https://www.youtube.com/c/RasnerInstitute On the web here https://ras...

Becoming Fee-For-Service w/ Dr. Nicole Vane Pt. 2

July 18, 2023 16:00 - 1 hour - 83.1 MB

This is a follow up to last week's podcast featuring Dr. Nicole Vane. Dr. Vane received her Doctorate in Dental Medicine from Tufts University in Boston, graduating at the top of her class, and above the 95th percentile on both National Dental Board exams. She is the recipient of numerous awards, including the induction to the Pierre Fauchard International Honor Society. Together, Dr. Rasner and Dr. Vane discuss the challenges of becoming fee-for-service. You can find Dr. Vane's practice ...

How To Become Fee-For-Service w/ Dr. Nicole Vane

July 11, 2023 21:00 - 35 minutes - 49 MB

This is the first guest ever on the Lionhearted Dentists podcast! Dr. Vane received her Doctorate in Dental Medicine from Tufts University in Boston, graduating at the top of her class, and above the 95th percentile on both National Dental Board exams. She is the recipient of numerous awards, including the induction to the Pierre Fauchard International Honor Society. Together, Dr. Rasner and Dr. Vane discuss the challenges of becoming fee-for-service. You can find her practice here: https...

The Intoxicating Influence Of That Insurance Check

July 03, 2023 20:30 - 26 minutes - 35.8 MB

Why should you become an out of network provider? What are the steps nessesary to make the switch? And what might be stopping you? Dr. Rasner explains it all in this week's podcast. Thank you for tuning in each week as we meet you where you are. Thank you for those who reach out and let us know what to discuss. Email [email protected] with any questions or comments you may have, as well as topics for discussion. View the full video of this podcast on our YouTube channel: htt...

Lionhearted Success Principles

June 26, 2023 20:30 - 29 minutes - 44.5 MB

What does it really mean to be at the top of the dental profession? Invest your time and energy into continuing education that will push your career where you want it to go. Work when you want to work. Thank you for tuning in each week as we meet you where you are. Thank you for those who reach out and let us know what to discuss. Email [email protected] with any questions or comments you may have, as well as topics for discussion. View the full video of this podcast on our YouTube...

Yes - Another Rant

June 13, 2023 05:00 - 34 minutes - 51.2 MB

Join Dr. Steve Rasner as he dives into the most essential interactions we have on a daily basis. Your staff must respect your patients and have a high standard of excellence at all times. A Lionhearted Dentist is always dedicated to exceptional service.

The Verbiage for Out of Network Patients

June 05, 2023 20:30 - 37 minutes - 56 MB

The way we talk to people we are meeting for the first time can either close or open doors of opportunity. How do we turn acquaintances into returning patients? Email [email protected] with any questions or comments you may have, as well as topics for discussion. View the full video of this podcast on our YouTube channel: https://www.youtube.com/c/RasnerInstitute Other places you can connect with Dr. Rasner: On the web here https://rasnerinstitute.com/ On Facebook ...

You Can’t Improve What You Don’t Measure

May 22, 2023 20:30 - 27 minutes - 42.1 MB

How do we see results from the changes we implement? How do you perceive long-term growth? Part of having goals is making sure that they are SMART - Specific, Measurable, Attainable, Relevant, Time-Bound. View the full video of this podcast on our YouTube channel: https://www.youtube.com/c/RasnerInstitute Other places you can connect with Dr. Rasner: On the web here https://rasnerinstitute.com/ On Facebook here https://www.facebook.com/RasnerInstitute/ and here http...

The Strength Required for Success

May 16, 2023 10:13 - 30 minutes - 45.7 MB

Be accountable for every part of the dental process. Eliminate systemic procrastination. There is strength in truth when you own up to your mistakes. Email [email protected] with any questions or comments you may have, as well as topics for discussion. View the full video of this podcast on our YouTube channel: https://www.youtube.com/c/RasnerInstitute Other places you can connect with Dr. Rasner: On the web here https://rasnerinstitute.com/ On Facebook here https:...

Being Extraordinary

May 08, 2023 20:52 - 35 minutes - 52.5 MB

You need to have consistency and stamina to stay afloat in dentistry. There is so much that goes into running a top-tier practice that requires weekly and daily attention. Are the services you provide top-tier? Other places you can connect with Dr. Rasner: On the web here https://rasnerinstitute.com/ On Facebook here https://www.facebook.com/RasnerInstitute/ and here https://www.facebook.com/DrRasner On Instagram here https://www.instagram.com/stevenl.rasner/?hl=en An...

Starting Early

May 01, 2023 20:30 - 34 minutes - 51.6 MB

It’s time to stop procrastinating. There can be no fear in communication with your team members. You must also network with colleagues that will build you up. Spend time learning and mastering each skill. Email [email protected] with any questions or comments you may have, as well as topics for discussion. View the full video of this podcast on our YouTube channel: https://www.youtube.com/c/RasnerInstitute Other places you can connect with Dr. Rasner: On the web here htt...

Staying True

April 24, 2023 11:45 - 34 minutes - 51.8 MB

It’s time to refine your case presentations. Know the patient you’re speaking with. Know yourself and your staff. Email [email protected] with any questions or comments you may have, as well as topics for discussion. View the full video of this podcast on our YouTube channel: https://www.youtube.com/c/RasnerInstitute Other places you can connect with Dr. Rasner: On the web here https://rasnerinstitute.com/ On Facebook here https://www.facebook.com/RasnerInstitute/ a...

Vigilance Leads to Long-Term Success

April 17, 2023 20:30 - 36 minutes - 54.8 MB

Lionhearted Dentists with Dr. Steve Rasner no. 222 There can be no fear of communication in your office. Letting things go can be detrimental to your office. Email [email protected] with any questions or comments you may have, as well as topics for discussion. Other places you can connect with Dr. Rasner: On the web here https://rasnerinstitute.com/ On Facebook here https://www.facebook.com/RasnerInstitute/ and here https://www.facebook.com/DrRasner On Instagram ...

The Obvious Solution

April 10, 2023 23:11 - 33 minutes - 50.4 MB

A Lionhearted Dentist is a leader at all times. Having a cohesive team starts with regular, organized morning meetings. If communication falls apart, everything falls apart. Email [email protected] with any questions or comments you may have, as well as topics for discussion. View the full video of this podcast on our YouTube channel: https://www.youtube.com/c/RasnerInstitute Other places you can connect with Dr. Rasner: On the web here https://rasnerinstitute.com/ ...

Follow up on Being a Warrior

April 03, 2023 20:30 - 32 minutes - 49.4 MB

Remain dedicated to the values that make up who you are. Hear Dr. Rasner discuss the importance of having the significant other of the patient there when presenting cases so major decisions can be made efficiently. Email [email protected] with any questions or comments you may have, as well as topics for discussion. View the full video of this podcast on our YouTube channel: https://www.youtube.com/c/RasnerInstitute Other places you can connect with Dr. Rasner: On th...

Lionhearted Dentists with Dr. Steve Rasner

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