Promoting High Performers & How to Help Them Thrive

Shandel & Melanie talk through a listener's question of how to help new leaders thrive after being promoted from within the organization. It's great to promote high performers but it's really common to see them struggle in their new roles. Setting new leaders up for success often requires a mindset shift – just because someone is amazing at doing their job, it doesn’t necessarily mean they’re going to be amazing at supervising others (at first). They don’t always have the tools and skillset to lead others, and we need to invest time, money and energy into training them! 

It's so important to train all new supervisors on the basics of leadership, organizational values, communication, delegation, etc. Ideally, this should be part of the promoting and hiring process. We then need to take it further and coach the supervisors while they develop their leadership abilities. 

Build a strong bench of leaders! Invest in your whole team and provide career paths so they see a future with your organization. This way, team members are ready for the next promotion or growth opportunity. 

It's hard to teach what you intuitively know because we look at people through the lens of our own ability. Invest the time, money and energy to train, coach and mentor because when we don't, we will see the consequences down the road - and those consequences usually cost even more time, money and energy. 

We encourage you to listen to the last episode (48. Develop & Train for Long-Term Success) - this discussion was a deep dive into effective training. 

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