Lead Thru Values artwork

Lead Thru Values

136 episodes - English - Latest episode: over 1 year ago - ★★★★★ - 5 ratings

What separates great workplaces from average, ordinary workplaces? You know the ones that seem to effortlessly attract incredible people, dominate the competition and always seem to be on the leading edge? I’ve spent the last 10 years discovering what they do and how they do it… and designed a system to help you move your business from being average and ordinary, to one of excellence.And at the heart of that system are values. Because your values represent the best of who you are, what you stand for and what you don’t stand for… individually and collectively.

Be sure to download your free Leading with Values guide at LeadThruValues.com. I’m your host James Mayhew, and you’re listening to Lead Thru Values.

Management Business Careers core values organizational culture leadership leadership coaching management communication
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Episodes

3. Truth #2: Your business already operates on a system of values

January 08, 2021 13:00 - 18 minutes - 12.7 MB

This is part 2 of a 5-part series on what it means to lead thru values. There are 4 types of values systems present in any organization: Core values – Your uncompromising performance standards for how you do business.  We do what we say We are always on time with our production orders; never late We refuse to take shortcuts or compromise our quality Aspirational values – What you aspire to be now, and in the future.  We’re not afraid to take risks We don’t just maintain, we multiply ...

2. Truth #1: Your brand is a direct reflection of your culture & values

January 08, 2021 12:00 - 10 minutes - 7.27 MB

This is part 1 of a 5-part series on what it means to lead thru values. Your values and the culture you’re creating around them communicates to your partners, clients, vendors, volunteers, staff, board members:  What you can expect every time you work with us. Things like: Our rapid response time Our goal to deliver an unmatched quality of products and/or services Our commitment to friendliness & professionalism by every person at every level in every department We follow thru on prom...

Guest: Jarrett Samuels – Founder, The Pursuit of Manliness

January 08, 2021 11:00 - 52 minutes - 36.3 MB

Jarrett Samuels is a husband, father of three, pastor, mentor and creator of the Pursuit of Manliness community and podcast. His passion is to equip and challenge men to raise the standard of what it means to be a man of God. In this powerful conversation, we get deep about the concept of confidence covered by humility, being coachable and how time is non-refundable. Additional topics include: Mind your own affairs Work with your hands Depend on no one Have a strong inner circle Self-...

1. LTV Premiere: What keeps business owners & executives awake at night?

January 08, 2021 11:00 - 23 minutes - 16 MB

In this premiere episode, James shares what keeps business owners, executives, and anyone who's responsible for leading a team, up at night... Sales and revenue Competition Engagement Culture Mistakes Issues with vendors, suppliers  The Brilliant Jerk(s) Employees with toxic behaviors and attitudes How to grow / get unstuck Feeling overwhelmed, stressed Hurried & rushed Feeling like you don't have the answers... James lays out the expectations for the podcast, why the transition...

Guest: (Part 1) Fred Meyers – President & Founder, Queensboro.com

January 08, 2021 11:00 - 32 minutes - 22.6 MB

Part 1 of 2 Fred Meyers, President & Founder of Queensboro.com joins the podcast and talks about what he's learned about leadership, innovation and culture across 4 decades of business. In Part 1, Fred shares Queensboro's 4 P's of Greatness. As Fred writes on the Queensboro website: We will never be better than the people we have working here. If we want to be great, everyone working here has to be great. Always do the right thing. Value relationships above all. Innovate and have fun! ...

Truth #5: Culture has always been about performance.

January 08, 2021 11:00 - 26 minutes - 18.5 MB

This is part 5 of a 5-part series on what it means to lead thru values. In its simplest form, culture is defined as, “How we want to get work done around here.” Cultural attributes that influence a company’s performance include: Constant improvement Risk tolerance Opportunistic Solutions Leadership development Hiring processes & hiring decisions How information is communicated How tribal knowledge is shared Put each of the above attributes through the “how we want to get work done...

Truth #4: Culture is not what you do; it’s everything you do.

January 08, 2021 10:00 - 19 minutes - 13.7 MB

Just like when you enter a workplace that has a poor culture, the energy (vibe) inside a thriving workplace is not only palpable, it’s also observable (and therefore, measurable). What a thriving culture looks like from the inside: Positive vibe/energy; excitement; high-5’s and recognizing others is common practice People know what’s expected of them:  quality, deadlines, hand-offs, urgency/prioritization Employees have the tools & resources to do their job with excellence Zero toleranc...

Truth #3: Your values drive your actions, and your actions determine your results.

January 08, 2021 09:00 - 16 minutes - 11.4 MB

 Can you recall a time when you were on a team that just “clicked?” If it was a basketball team, you probably had a magical season. If it was in business, you probably routinely knocked out high quality, high impact work. People experience being “in the zone” are working where their strengths and passion intersect.   The best teams know and understand each other’s abilities (their unique gifts, skills & experience.) They also know what each other are passionate about, so they’re not only do...

Truth #2: Your business already operates on a system of values

January 08, 2021 08:00 - 18 minutes - 12.7 MB

This is part 2 of a 5-part series on what it means to lead thru values. There are 4 types of values systems present in any organization: Core values – Your uncompromising performance standards for how you do business.  We do what we say We are always on time with our production orders; never late We refuse to take shortcuts or compromise our quality Aspirational values – What you aspire to be now, and in the future.  We’re not afraid to take risks We don’t just maintain, we multiply ...

Truth #1: Your brand is a direct reflection of your culture & values

January 08, 2021 07:00 - 10 minutes - 7.27 MB

This is part 1 of a 5-part series on what it means to lead thru values. Your values and the culture you’re creating around them communicates to your partners, clients, vendors, volunteers, staff, board members:  What you can expect every time you work with us. Things like: Our rapid response time Our goal to deliver an unmatched quality of products and/or services Our commitment to friendliness & professionalism by every person at every level in every department We follow thru on prom...

Lead Thru Vales Premiere: What keeps business owners & executive awake at night

January 08, 2021 06:00 - 23 minutes - 16 MB

In this premiere episode, James shares what keeps business owners, executives, and anyone who's responsible for leading a team, up at night... Sales and revenue Competition Engagement Culture Mistakes Issues with vendors, suppliers  The Brilliant Jerk(s) Employees with toxic behaviors and attitudes How to grow / get unstuck Feeling overwhelmed, stressed Hurried & rushed Feeling like you don't have the answers... James lays out the expectations for the podcast, why the transition...

Lead Thru Vales Premiere: What keeps business owners & executives awake at night?

January 08, 2021 06:00 - 23 minutes - 16 MB

In this premiere episode, James shares what keeps business owners, executives, and anyone who's responsible for leading a team, up at night... Sales and revenue Competition Engagement Culture Mistakes Issues with vendors, suppliers  The Brilliant Jerk(s) Employees with toxic behaviors and attitudes How to grow / get unstuck Feeling overwhelmed, stressed Hurried & rushed Feeling like you don't have the answers... James lays out the expectations for the podcast, why the transition...

When Should You Start Paying Attention to Culture?

October 02, 2020 03:00 - 3 minutes - 2.24 MB

When should you work on your company culture? When you start to notice an increase in turnover? When business just doesn’t seem enjoyable anymore and it feels stagnant? When some drama hits and it impacts your yearly goals? When you reach a certain milestone such as employee count or a certain revenue? I’ve been hired to work with companies in each of these situations. And the truth for each situation is that they’ve already missed the signs... Don’t miss this:  Culture exists whether you...

Taking Ownership of Leading Others

September 15, 2020 03:00 - 3 minutes - 2.32 MB

Working with new and emerging leaders requires patience and humility and a healthy dose of self reflection.  My name is James Mayhew, YOUR chief culture officer, and that’s the topic for this Jam Session. The other day while working with a small group of new leaders, I was reminded of the importance of our language and communication styles.  We began our session with a recap of how their week had gone.  One of the things we’re working on is communicating the company’s core values to thei...

Why Are YOU Here?

September 15, 2020 03:00 - 2 minutes - 2.05 MB

"Why Are YOU Here?" Have I got a great story to share with you today about those three words on this edition of JAM Session! I was leading a training last week for a client and I wanted to do something to engage their minds — and their hearts.  I opened the training with the question, Why are you here today? After a few variations of “its my job” I continued to ask the question.  I placed a lot of emphasis on YOU. Why are YOU here? Still, I got mostly surface responses.  I must have a...

How to Become an Employer of Choice with Culture

September 15, 2020 03:00 - 2 minutes - 1.79 MB

“I want our company to be an employer of choice.” I’ve worked with a number of business owners who’ve said this exact phrase to me. You can try it by: - Paying top of market - Offering a comprehensive benefits package - Selling great products - Managing expenses closely - Crafting clever job descriptions and posts But... If you truly want to become an employer of choice, you’ll focus on developing people. And the most sustainable, most scalable way to do that? VALUES. Your organiz...

How Culture Drives Revenue & Profit

September 15, 2020 03:00 - 2 minutes - 1.84 MB

Most businesses haven’t fully tapped into how their culture actually helps them gain a competitive edge and close more business. My name is James Mayhew, YOUR chief culture officer, and that’s the topic for this Jam Session. Make no mistake, your organizational culture drives revenue and profitability for your business. But very few companies have figured out how culture actually helps them sell better, deliver a better product and experience, and ultimately win more customers. Good busi...

Why the Best Businesses Are Thriving

September 15, 2020 03:00 - 2 minutes - 2.1 MB

Your culture drives everything you do; - what you do - why you do it - and how you do it It communicates exactly what you can expect anytime that you do business with us. A select few businesses have mastered it and they continue to thrive in a year where most are just trying to survive. So what do they do better?  My name is James Mayhew, and I’m YOUR chief culture officer, and that’s the topic for this Jam Session. There’s a meme going around social media that says, Whoever came up wi...

Make Your Business Thrive Around Values

September 15, 2020 03:00 - 2 minutes - 1.7 MB

Ask any leader if they operate by values in their business, and they’ll probably say, “Yes!” But unless you’ve actually defined them and created a system where they’re part of your daily function, you’re leaving the most critical part of your company culture to chance. I was invited to speak to a group of financial professionals on the art of giving & receiving feedback. It was a wonderful group and they contributed a lot to the conversation. I close that training by emphasizing that you ...

Healthy People, Healthy Workplaces

September 04, 2020 03:00 - 34 minutes - 23.9 MB

Faith-based health coach, Jill Boogerd joins James on episode 17 to talk about the correlation of health and wellness and how you perform at work. ** Upcoming Webinar – Wednesday, September 23, 2020 at 11:30am CT ** Register to attend (it's free!) at https://pages.purposedriventeams.com

Negative Aspects of Busy Leaders: The People Pleaser (Part 5 of 5)

May 30, 2020 00:00 - 14 minutes - 10.1 MB

The overly busy leader will always struggle to be a leader that others want to follow. I’ve chosen the word ‘follower’ intentionally. It’s not bad to be a follower. I’m a follower. You’re a follower. We follow those who’ve gone before us. We follow those who’ve been called to a position to lead As a follower, it’s our responsibility to be all-in But that doesn’t mean we’re supposed to be yes-men or yes-women. It doesn’t mean that we won’t have disagreements or even healthy conflict I...

Negative Aspects of Busy Leaders: The Avoider (Part 4 of 5)

May 13, 2020 10:00 - 18 minutes - 12.8 MB

The overly busy leader will always struggle to be a leader that others want to follow.  That’s why the topics we’re discussing in this series are so crucial, because when you start to slide into any of these negative leadership attributes, you risk losing a lot more than time. You risk losing the respect and trust of your team and colleagues. Regardless if you’re a small business owner with a few employees, or you oversee a lot of people in a large organization, your behaviors will create...

Negative Aspects of Busy Leaders: The Rescuer (Part 3 of 5)

May 06, 2020 10:00 - 19 minutes - 13.1 MB

We are smack dab in the middle of a series on the 5 undesirable attributes of leadership that any leader can struggle with regardless of position, age, or experience. This is part 3 of 5, so I’d encourage you to listen to episodes 12 and 13 where we discuss the first two attributes that cause busyness - not just for you - but for your team.  Regardless if you’re a small business owner with a few employees, or you oversee a lot of people in a large organization, your behaviors will create a...

Negative Aspects of Busy Leaders: The Critic (Part 2 of 5)

May 01, 2020 10:00 - 15 minutes - 10.7 MB

Got questions for James about leadership? Send them to [email protected] and your question may be featured in an upcoming podcast. James will personally respond to your questions even if they aren't featured. 'The Critic' is part 2 in a series of 5 negative leadership behaviors of overly busy leaders. The Critic has good intentions. They believe that the best way to help someone improve is to show them what they did wrong. But this trait can be very discouraging for team members and a...

Negative Aspects of Busy Leaders: The Controller (Part 1 of 5)

April 30, 2020 01:00 - 17 minutes - 12.2 MB

The Controlling leader is the first of 5 negative leadership behaviors of overly busy leaders. The controlling leader is described as a control freak, a micromanager... even as a dictator in some cases because of their desire to take control of every situation. They may lead with intimidation and use fear tactics. They can be highly effective in short term situations – especially in times of chaos and rapid change. However, this dangerous leadership behavior is very disempowering to tea...

5 Tips for Better Virtual Meetings

April 22, 2020 10:00 - 16 minutes - 11.5 MB

<< Check out James Mayhew's 'Leading Remotely' live online workshop schedule >> 5 tips for effective ZOOM meetings Make no mistake, virtual meetings are here for good. But leading an effective ZOOM meeting can be intimidating, especially during times of unplanned and rapid change. There are plenty of ‘how-to’ articles out there to help you learn the technical aspects of the software, so this guide is going to focus on the human side of virtual meetings, from etiquette to setting expectat...

The Coaching Gameplan

April 16, 2020 00:00 - 11 minutes - 7.74 MB

A good leadership coach understands the client’s needs. Their culture Their organizational structure They’ve learned about the dynamics that are driving the need for this new leadership role. Compared to Training, leadership coaching doesn’t assume the starting point, doesn’t assume everyone is starting at level 1 and how they should progress through levels, 2, 3, 4 and so on.  It’s not a one-size-fits-all approach. When I’m coaching a client, I’ve built a relationship with them. I’ve in...

Three Simple, Yet Powerful Attributes of Unbusy Leaders

April 08, 2020 10:00 - 11 minutes - 8.25 MB

Three simple, yet powerful attributes of Unbusy Leaders: Aware Available Approachable Remember:  the real sin of busyness is hurriedness. But the best leaders – unbusy leaders – are Aware: They are "Noticers" They see what's going well, and what's not going well, team and people dynamics, opportunities & challenges Their eyes are up and they are listening. Having awareness makes you a better leader, a better manager... but also a better spouse, parent and friend. There are 4 qualities...

Maximizing the Virtual Meeting Experience

April 02, 2020 00:00 - 9 minutes - 6.64 MB

BONUS episode :  Has COVID19 forever changed how we run meetings? What’s the first thing that comes to mind when you hear the word, Meeting. Does that word make you cringe?  Is it because you’ve been a victim of bad meeting after bad meeting? Meetings are a fact of life in business. If you’re leading a meeting, you cannot afford for it to be  Unproductive Meaningless Or otherwise irrelevant  With this massive shift where many people are working remotely, I have to wonder, will the r...

5 Things Unbusy Leaders Notice

March 24, 2020 23:00 - 4 minutes - 3.08 MB

Leader:  Has your nose been 'down to the grindstone' lately? If so, do your team a favor and pause... take a look around and intentionally notice things. Here are 5 things you might notice when you become a notice: People who are crushing it. Recognize them! People who aren't working well together. Coach them! A great customer success story. Champion it! A toxic situation on a team. Eradicate it! Market shifts and opportunities. Seize them! Unbusy leaders rise above the minutia of th...

Unbusy Leaders Establish High Expectations For Their Brand

March 24, 2020 23:00 - 4 minutes - 3.21 MB

Would you hire a company that specializes in restoration and cleaning services if...  Their fleet vehicles were excessively dirty and with rust and dents? The employees who drive the vehicle aren’t in clean uniforms?   The music that was blasting from that vehicle while filling up for gas was filled with derogatory lyrics? That’s what I noticed recently as I was filling up for gas. The company logo and slogan was plainly visible on the truck’s doors and tailgate.  And I thought to myse...

Dangerous Phrases...

March 24, 2020 23:00 - 4 minutes - 2.81 MB

You’ve heard these dangerous business phrases before... We’ve always done it that way.  We tried that before. That’s not my job. Except it’s so easy to slide back into them. They subtly creep back into your life when... You are overly busy.  Yes, busyness will take you backwards. It will get you and your team stuck.  Because when you’re the leader and you feel stuck, you stifle your team’s progress. Just look at it from your ability to make decisions: Indecision Poor judgement Hu...

A humble calling...

March 24, 2020 23:00 - 9 minutes - 6.66 MB

I may be the worst person to produce a podcast on busyness. But maybe, I’m the best. I’ve realized something in this journey…I have a humble calling to an extravagant call. That calling is to help author your story. To increase your awareness – not just about being busy – but the awareness that will help you be a better leader; To make yourself more available to the people that need you; to be approachable and fully present with them. If we’ve learned anything over the past few weeks, ...

Refuse To Let Negative Thoughts Steal Your Energy

March 24, 2020 23:00 - 5 minutes - 4.12 MB

Are you giving energy away to negativity?   This is my lesson for today and I want to share it with you. I allowed myself to blame LinkedIn for stealing 30 minutes from me after a post that I created vanished into thin air, unrecoverable. In disgust I murmured, “Well, I can see that’s how my day is going to go!” Except that’s BS.  It’s my negative OVER reaction to a random occurrence beyond my control. I gave it power. If I allow it to continue, it will become my reality.  Leaders, we ...

Knowing Your Strengths Is Fundamental To Your Growth

March 24, 2020 22:00 - 5 minutes - 4.01 MB

When you know how you're gifted it lays a solid foundation for your success. Fundamentals are vital to coaching individuals in sports – and in business. Essential skills Having awareness Having humility Acting courageously Being confident Working within your strengths These fundamentals separate the great ones from the mediocre ones. StrengthsFinder is where I typically start with all coaching clients. It creates breakthroughs in perspectives that are otherwise missed. Not only fo...

The Unbusy Leader Trailer

November 19, 2019 03:00 - 2 minutes - 1.76 MB

As a leadership coach and trainer, I spend a lot of my days working with CEO’s, executives, small business owners, and pastors… as well people who are new to leadership. Those experiences continue to give me new perspectives on the challenges that leaders at all levels face. And the one thing that consistently shows up as a barrier, more than anything else, is busyness. Let me clarify… I’m not talking about the good kind of busyness… where you’re excited and energized to get to work. T...