Civility at work by Lewena Bayer

Many of us spend our lives working hard to learn skills that will be valuable, and demanded on the workplace. Yet, we neglect essential soft skills, seen as “nice to have“, such as Civility. It should be a no-brainer, the fact that employers should treat their employees well. Respect the fact that they are working, and that they are people with needs as well. But, this is not the case in our day-to-day lives, now is it?

Dr. Lewena Bayer’s surprising, and much needed book explains the high need of civility in our lives, starting from our workplaces.

Some would ask: “Why would we want to be civil with one another at work? Is there such a need?” or even, “Aren’t people are getting paid to do their tasks right?“”

You only need to think about your usual workday to get the answers to these questions. Most of us have experienced unfair or rude treatment by an employer and felt our morale drop.

This book not only about civility per se, but it’s about:

The forms of uncivility at work, and how they affect the workplace
The effects of uncivility at work to employees and how it affects company performance
The roots of stress at work and how it uncivility is the origin of such stress
How can civility can help increase moral, mental health and performance of employees
How can individuals and companies apply civility at work and the benefits

That, and much more!

This book is great! It makes us think twice upon subjects that we take for granted and see as unimportant, but that will drive our long-term success. Who would’ve known that knowing how to be civil with other people greases your way up and adds to the workplace’s well-being?

The issue of uncivility is addressed with data and logic, not neglecting the current social conditions such as COVID. With solid research and experience based knowledge, Dr. Lewena Bayer, gives tools to be civil at work and make a better work-environment. She also calls to attention damage that lack of civility does to mental health, by referring to research in the field:

“The Center for Disease Control states that adult depression, largely attributed to stress at work—which in turn is largely attributed to incivility—will rank second only to ischemic heart disease as the leading cause of workplace disability in 2020. If this statistic in and of itself does not present a strong business case for civility at work, I do not know what does.”

An interesting explanation is made between depression, stress, self-preservation and uncivility at work.  

Full review here

Cover Score: 8.5/10
Book Score: 9.0/10
Get your book on Amazon // Word Book Stores // Overdrive

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