Welcome to episode #040 of The Crisis Intelligence Podcast, with Melissa Agnes and Zahed Amanullah.

As I described and discussed in this blog series, ISIS is a petrifyingly brilliant communicator and recruiter. But countering violent extremism and propaganda can’t only fall on the shoulders of our government agencies, for multiple reasons. The good news, is that there are private organizations out there that are committed to this mission and that are doing some amazing work. The Institute for Strategic Dialogue (ISD) is one of these organizations.


ISD is a London-based think tank dedicated to dealing with the ongoing problem of extremism. The work that they’re doing, their way of viewing this rising crisis and it’s solutions, and the impact they’re having is fascinating and of critical importance. In this episode of The Crisis Intelligence Podcast, I had the opportunity to sit down with Zahed Amanullah, senior program manager at ISD, to discuss the important work that ISD is doing and the crisis management lessons they’ve learned along the way.


This episode of The Crisis Intelligence Podcast discusses:

The most effective ways to counter extremism in the 21st century.
How data analytics and split-testing are crucially important for effective crisis management.
The importance of provoking and promoting critical thinking as a tactic to fight in this war of ideas.
How Google, Facebook and Twitter are taking their social responsibility in this war of ideas seriously and choosing to help in this fight.
The fact that this crisis is a societal crisis and how you (yes, you!) can be a valuable asset and help us win this fight.

It’s an important conversation with fascinating and important takeaways. Tune in and then I encourage you to follow the links below to learn more – including how you can help in this fight to counter extremism. Thank you and enjoy!


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About host, Melissa Agnes

Learn more about Melissa Agnes
Follow Melissa on Twitter: @melissa_agnes
Connect with Melissa on LinkedIn
Email Melissa directly: [email protected]


Learn more about Agnes + Day, Melissa’s crisis management firm.


About guest, Zahed Amanullah

Learn more about Zahed Amanullah
Learn more about the Institute for Strategic Dialogue
Follow ISD on Twitter: @institute4sd


For teachers and educational institutions:
Learn more about the Extreme Dialogue campaign targeted to getting kids talking and thinking about this issue as a recruitment prevention strategy: extremedialogue.org


This post, TCIP #040 - Countering Extremism with Zahed Amanullah, was first published to melissaagnes.com.

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