City as a service (CaaS) w/ guests Yale Fox & Sam Wu

What is City as a Service (CaaS)? How can we ensure that cities have tech that is accessible, inclusive, and equitable? Can tech increase civic engagement?

In this episode of IBM thinkLeaders podcast, we are joined by Yale Fox (Founder & CEO at Rentlogic) & Samantha Wu (Data Policy Consultant). We talk to Yale and Sam about the need for cities to be in the cloud, the problem of the digital divide presents, and the major need for cities to have software that is updated and patchable. We also get into the roles that cities should be hiring for, the issue of ransomware, and how every city should think of having an undo function.

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@yalefox
@wuster12

“[C]ities are getting a lot of pressure to buy the newest thing to make sure they have artificial intelligence, machine learning and blockchain without really thinking about, okay, where are those services now and how do we build into those, the newer technology, how do we bring everybody along for the ride instead of always chasing the newest thing and then forgetting about our current level of services?” -Sam Wu, Data Policy Consultant

“[Y]ou can't slow down the innovation. That's never gonna happen. And just from a branding perspective, no city wants to have anything to do with that...Doesn't mean you can't have these conversations about all these other cool things that are coming and keep them on your radar. But when you take a step to spend money that's public dollars or something that's going to affect the people that the government is supposed to support, that should be conservative, slow incremental steps with like an almost like an undo function.”-Yale Fox, Founder & CEO at Rentlogic