Today we hear from Susanna Penning, a mortgage broker in Ottawa, Ontario. Susanna was working at Scotiabank and had planned to quit to get into mortgage brokering. However, she was devastated when she arrived home to find her daughter sick – her child passed away later that day. After taking three months of grievance, she quit her job and pursued mortgage brokering. Now, she is on pace to close around $50,000,000 worth of deals per year. She tells us about her business processes, the “platinum rule”, current expansion happenings, and more.


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