Did you know that there is a team of techies who serve the Centers for Medicare & Medicaid Services or CMS?

What is their role in this federal agency? How is CMS changing with emerging technologies? 

And how might software engineers, project managers and other tech professionals help innovate from the inside to reform the complicated healthcare system in the US?

Andrea Fletcher is the first Chief Digital Strategy Officer and Executive Director of Digital Services at CMS, where she is responsible for leading digital modernization efforts and promoting interoperability and public access to health data.

On this episode of The Beat, Andrea joins hosts Dr. Jessica Shepherd and Dr. Gautam Gulati to explain how her team responds to tech emergencies and plans big strategic plays for CMS.

Andrea discusses the potential for the federal government to be a leader in AI adoption and shares her open-source software initiative to reuse tech stacks within and across federal departments and agencies.

Listen in for Andrea’s insight on leveraging data to rethink how we pay for and deliver care and learn how CMS is looking to evolve with ‘Jetson’s era’ technologies and improve the experience of healthcare for individual Americans.

Topics Covered

What Andrea’s team of techies does as the Digital Service at CMSHow Andrea’s team responds to tech emergencies and plans big strategic plays for the agencyHow Andrea’s team collaborates with other federal departments and agenciesAndrea’s hope that the federal government will be a leader in the adoption AI (and what that might look like)What differentiates leading in government from the private sectorOpportunities to innovate within the complicated Medicare and Medicaid systemsAndrea’s open-source software initiative to reuse tech stacks across federal departments and agenciesAndrea’s human-centered approach to leveraging AI in healthcare Rethinking how we pay for and deliver care in a world of advanced technologyWhat we can learn from the VA’s diabetes prevention research and outcomes-based care modelAndrea’s predictions re: how clinics will change in the future and what roles AI might replaceHow to participate in shaping Americans’ healthcare experience

Connect with Andrea Fletcher

The Digital Service at CMSAndrea at CMSAndrea on LinkedIn

Connect with Dr. Gautam Gulati & Dr. Jessica Shepherd

ViVEHLTHDr. Shepherd on TwitterDr. Shepherd on LinkedInDr. Gulati on TwitterDr. Gulati on LinkedIn

Resources

US Digital ServiceFindSupport.govWhite House Initiative on Women’s Health ResearchCybersecurity & Infrastructure Security AgencyVA Research on DiabetesDigitalVA

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