HFS The Bottom Line Podcast
3 episodes - English - Latest episode: about 4 years ago -HFS' mission is to provide visionary insight into the major innovations impacting business operations: Automation, Artificial Intelligence, Blockchain, Internet of Things, Digital Business Models and Smart Analytics.
Every month our expert team will provide uncut, unvarnished insight, straight to your ears with the latest reactions to industry happenings, delving into their point of views and supporting superlative research.
We will interview, debate and possibly argue with willing guests each episode, who will be lured into participating in our 'almost relevant quiz'. Let's get to the bottom line.
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Episodes
3. Covid and Customer Experience with Ian Barkin
April 07, 2020 19:24 - 48 minutes - 44.1 MBOn this months instalment of HFS The Bottom Line, we welcome Ian Barkin, Chief Marketing & Strategy Officer at Sykes who chats to SVP of Research Ollie O'Donoghue and VP of Research and customer experience expert Melissa O'Brien, delving into the affects of covid19. Ian also details how Sykes is responding, first hand, to the crisis as they shift to a digitally optimized business model and what he predicts for the post-pandemic after party. Our HFS analysts; Josh Matthews, Erica Bisognano...
2. The difficult second album
March 10, 2020 11:54 - 27 minutes - 25.3 MBWelcome to the second instalment of the HFS Bottom Line Podcast, or in other words "the difficult second album". In this episode we kick off the show with some industry news and insight, joined by HFS' Research Director, Khalda De Souza, Senior Analyst Sam Duncan and Chief Research Officer, Saurabh Gupta who will cover Salesforce acquisitions, challenger banks and the launch of HFS 2.0. Host Ollie O'Donoghue then chats to Cognizant VP, Euan Davis and HFS' Chief Data Officer, Jamie Snow...
1. The first hello, Mike Hobday and some ants
January 23, 2020 11:53 - 43 minutes - 40.2 MBIntroducing our first podcast episode, and hopefully not the last, Josh, Callum, Sophie and Sam give insight on their various industries, including smart energy, Insurance for the gig economy, Cybersecurity and Marketing in RPA/Automation. Our host Ollie O'Donoghue then talks to special guest Mike Hobday, VP of Antworks, about automation luring him to partake in our 'almost relevant' quiz. To the point: 00.24 - Senior Research Analyst Josh Matthews on Microsoft and their new pilot for s...