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330 Emergency Podcast: Aaron Thompson QBRs are stupid

Helping Sells Radio

English - February 05, 2022 04:30 - 42 minutes - ★★★★★ - 26 ratings
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Previous Episode: 329 Mel Bilge In a QBR, sometimes you just say, "Tell us what we don't know?" and let the customer spill the beans
Next Episode: 331 Mel Bilge On Documenting Customer Success Processes

Aaron Thompson, CRO at SuccessHacker, wrote a Linkedin article called "QBRs are stupid. Naturally, we had to talk about it. The problem is QBRs is that we say they are focused on the customer, but we deliver them as all about us. Aaron is begging us to re-examine the nature of our QBRs to make them actually about the customer and for the customer.

Here is a link to his article: https://www.linkedin.com/pulse/qbrs-stupid-aaron-thompson/?trackingId=PKMxzPJcSgCfxwMcYfhFcQ%3D%3D

More about Aaron:

* On Linkedin: https://www.linkedin.com/in/athomps/

* At SuccessHacker: https://www.successhacker.co/

More about ServiceRocket:

* Visit ServiceRocket.com: https://www.servicerocket.com/

* On Linkedin: https://www.linkedin.com/company/servicerocket/

* On Twitter: https://twitter.com/servicerocket

* On Facebook: https://www.facebook.com/ServiceRocket/

* On Instagram: https://www.instagram.com/servicerocket/



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