81 – EXPERIENCE: What Makes a Strong Hospital Brand?

Healthcare Rap

English - October 29, 2019 07:09 - 29 minutes - 27.1 MB - ★★★★★ - 14 ratings
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Previous Episode: 80 — SEM: What’s the State of the State?

Next Episode: 82 – JOURNEY MAPS: How Far Have They Come?

What started as a question from Geisinger’s Jeff Bean on LinkedIn inspires a vibrant discussion between Jared and Peter about how health systems create strong brands. Practically every aspect of the healthcare consumer’s journey can be improved, which means even reducing one friction point can do wonders. All that, plus World Series predictions and Peter keeping it real for the first time.

Thanks to Xpressdocs, Ultera Digital, and the Podcast.Healthcare Network for helping us spread the awesome, yo!

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