In this episode, Mike speaks with Jackie Gerrard, the owner of JFS facility services, about transitioning her cleaning business from residential to commercial. Jackie expresses her desire to make more money and Mike helps her clarify that her goal is to make $10,000 per month in profit. Mike cautions Jackie that switching from residential to commercial is not a guaranteed way to achieve her goal and urges her to focus on business principles rather than looking for a "magic pill." He advises Jackie to make her goal of $10,000 per month her north star and to evaluate all business decisions based on whether they will help her reach that goal.

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