Future Commerce Podcast: eCommerce, DTC and Retail Strategy
492 episodes - English - Latest episode: 14 days ago - ★★★★★ - 56 ratingsFuture Commerce is the culture magazine for Commerce. Hosts Phillip Jackson and Brian Lange help brand leaders in retail, DTC, and eCom see around the next corner by exploring the intersection of Culture and Commerce.
Trusted by the world's most recognizable brands to deliver the most insightful, entertaining, and informative weekly podcasts, Future Commerce is the leading new media brand for eCommerce merchants and retail operators.
Each week, we explore the cultural implications of what it means to sell or buy products and how commerce and media impact the culture and the world around us, through unique insights and engaging interviews with a dash of futurism.
Weekly essays, full transcripts, and quarterly market research reports are available at https://www.futurecommerce.com/plus
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Episodes
"The Persuadables" - A Viant Study Review (w/ Richard Kestenbaum)
August 07, 2017 15:09 - 23 minutes - 21.6 MBA new Viant study shows that "passive commerce" can persuade customers away from CPG loyalty brands. We break open the data and go deep with Richard Kestenbaum, a Forbes Retail contributor.
Scobleized (w/Robert Scoble)
July 19, 2017 04:16 - 1 hour - 65.3 MBRobert Scoble gives us a look at the not-so-distant future of VR, AR, and MR. By the end of the episode, even Phillip is ready to recommend that merchants turn their attention to this tech.
"Is Retail Really in Crisis? - A Merchant to Merchant Special"
July 11, 2017 15:20 - 53 minutes - 48.7 MBToday we're bringing you a LIVE panel as featured on "Merchant to Merchant" Episode 5, a podcast by Something Digital. This panel discusses whether retail is in crisis, and if so, how do we deal with The New Normal?
"Is Retail Really in Crisis? - A Merchant to Merchant Special"
July 11, 2017 15:20 - 53 minutes - 48.7 MBBrick and Mortar retail is in crisis, digital is thriving. We discuss the ins-and-outs of what makes a successful digital commerce strategy in businesses that depend on wholesale, and how to find success in a vertically-integrated direct-to-consumer brand. A panel of veteran ecommerce managers discuss how to navigate the months ahead and map out their own plans for success. To hear more episodes of Merchant to Merchant visit the site here and subscribe on iTunes Event Sponsors A very spec...
"Brick and Mortar Still Matters"
June 22, 2017 17:26 - 51 minutes - 46.8 MBThe guys discuss in-store experiences that don't suck, and recap IRCE.
"Same-Day Asparagus Water": Amazon Acquires Whole Foods
June 16, 2017 19:20 - 47 minutes - 43.6 MBSAME DAY ANALYSIS! Choo choo! 🚂 All aboard the Amazon Hype Train! Amazon announces $13.7B acquisition of Whole Foods and the guys break it down.
Machine Vision and Google I/O Review
June 13, 2017 14:54 - 1 hour - 60.2 MBThe guys review the announcements coming out of Google I/O and some of the breakthroughs in MV/VR/AR.
"Retail isn't Dead - We're Just Not Doing it Right" (w/ Nick Vu, Adidas)
June 01, 2017 21:49 - 52 minutes - 47.9 MBNick Vu, Senior Vice President at Adidas Group, joins us to talk about how they're using data and analytics to transform retail.
What does "Future" Mean, Anyway? (featuring Jason and Scot)
May 24, 2017 17:04 - 55 minutes - 51.2 MBThis is Part 1 For part 2 head on over to http://retailgeek.com/jason-scot-show-episode-85-futurecommerce-joint-podcast-part-2/! Guests Jason Goldberg - Co-host, Jason and Scot Show and SVP of Commerce at Razorfish Scot Wingo - Co-host, Jason and Scot Show and Executive Chairman at ChannelAdvisor
"Yeah Yeah Yeah, Fine, Let's Talk About Echo Look"
May 12, 2017 15:09 - 58 minutes - 53.3 MBBrian and Phillip sit down to talk about Echo Look and 2000 other, more important, things
#retailcrisis
April 25, 2017 18:49 - 1 hour - 60.1 MBGuest Saku Panditharatne, Retail Analyst - @sknthla
Future of Content (w/ Acquia)
April 10, 2017 14:45 - 42 minutes - 38.9 MBWe sit down with Acquia to talk their new partnership with Magento, the role of personalization, and recap of ShopTalk 2017
Body Data is the Next Revolution (w/ Body Labs)
March 30, 2017 14:39 - 56 minutes - 51.4 MBWe sit down with Jon Cilley and Bill O'Farrell from Body Labs to talk about AR, Body Data, the future of Apps and the social economy
Funko and the Future of Digital In-Store and Blockchain (w/ Jacob Matson)
March 11, 2017 14:33 - 1 hour - 56.2 MBWe get with Funko's Director of Digital Innovation Jacob Matson to discuss how digital and blockchain are changing how retailers do business
NRF Series: "Future of SMB" (w/ Brian Moran)
March 08, 2017 19:12 - 25 minutes - 23.3 MBWe interview Brian Moran of the IBM Influencers team to talk about the future of SMB
NRF Interview Series: Bryan Eisenberg
February 28, 2017 03:40 - 28 minutes - 26.4 MBWe continue our NRF interview series by sitting down with Bryan Eisenberg
NRF Series: Interview with Andrew Busby
February 23, 2017 19:15 - 30 minutes - 27.8 MBBrian continues our NRF interviews by sitting down with Retail Analyst and IBM Influencer Andrew Busby
The Future of Search Engine Marketing
February 21, 2017 16:07 - 1 hour - 55.8 MBWe sit down with Brett Curry of OMG Commerce and discuss how Voice and other tech will change SEM forever
Predictions for 2017, NRF Recap
February 15, 2017 20:46 - 59 minutes - 54.1 MBThe guys recap NRF and make some bold predictions for 2017
NRF Series: IBM Watson with Amber Armstrong
January 30, 2017 17:54 - 31 minutes - 28.5 MBBrian discusses Watson, Cognitive, and the challenges of applying technology to retail with Amber Armstrong, Director of Digital, Social, Influencer at IBM
"Whoa Amazon Go"
January 18, 2017 19:49 - 1 hour - 63.1 MBThe guys do a prediction episode and 2017 looks like it's coming up AI
Possibilities with AI and Bots (with Brian Roemmele)
January 06, 2017 22:11 - 1 hour - 60.3 MBPart 2/2 of a deep discussion with Brian Roemmele where he dives into more possibilities with AI and Voice.
#VoiceFirst (with Brian Roemmele)
December 29, 2016 15:43 - 58 minutes - 53.8 MBPart 1 of 2 of a deep discussion with Brian Roemmele about how voice interaction (and other tech) will revolutionize most everything.
Online Experiences IRL (w/ Dean Flynn of FoyerLive)
December 05, 2016 18:38 - 47 minutes - 43.8 MBBrian talks retail innovation with Dean Flynn of Foyer Live.
Impact of Isolationist Economic Policy
November 18, 2016 07:02 - 33 minutes - 30.4 MBWill investment in technology and retail innovation continue in a post-Brexit, post-Obama world?
Virtual Reality for Commerce (with Saku Panditharatne)
November 09, 2016 14:59 - 58 minutes - 53.9 MBOur VR pundit Saku Panditharatne joins us from early morning in the UK to talk about the state of VR in 2016 and what the near future could hold.
Artificial Intelligence for Retention (w/ Fang Cheng of Linc)
October 31, 2016 20:24 - 51 minutes - 46.8 MBFang Cheng and Jonathan Taylor tell us about how Linc is applying artificial intelligence to increase customer engagement after the sale.
Artificial Intelligence in Commerce (w/ Jonathan Epstein of Sentient Technologies)
October 24, 2016 17:38 - 59 minutes - 54.2 MBJonathan Epstein, CMO of Sentient Technologies, joins us to talk about the advancements in Artificial Intelligence and how assistive marketing and merchandising is just the very beginning of AI for Commerce.
"Unbridled Witticisms"
October 17, 2016 13:38 - 57 minutes - 52.9 MBBest practices for chat bots, Google goes AI-first, #MadeByGoogle event coverage, Alexa announcements, and more.
Avoiding the Cringe (w/ Jason L. Baptiste)
October 07, 2016 19:45 - 50 minutes - 46.3 MBWe sit with Jason L Baptiste to talk about his new startup Morsel, the future of the sharing web, wearables, passive commerce and more. Notes: Jason's history and Morsel How innovation in the food/bev industry is impacting commerce Update from Jason on passive commerce Voice and wearables: a new paradigm. Snap Inc's new glasses Channels for local discovery Beacons Conversational commerce: the state of bots Hot companies Jason's thoughts on social and consumer
Transformational Retail (featuring Healey Cypher of Oak Labs)
September 26, 2016 04:00 - 38 minutes - 35.1 MBOur guest Healey Cypher of Oak Labs phones into the show from his commute to tell us how he is transforming retail from the dressing room to the stock room with technology. History of Oak Labs The current state of retail Applying digital principles to physical stores Oak Labs' current, upcoming, and exclusively announced functionality The next iterations of in-store interactions App/phone vs. transforming space Thoughts on personalization and respecting privacy Balance of explicit an...
The Dark Side
September 22, 2016 10:14 - 1 hour - 56.4 MBMaybe the future isn't so bright, after all? We dig into recent news and some listener feedback that has us wondering just how positive our future will be with mounting global political uncertainty. In this episode we cover: Our new Future Commerce Alexa Skill created by Phillip using new streaming feature in ASK Amazon news Shortened work week Apple event and effect on commerce Article on chatbots by Matt Swanson: http://venturebeat.com/2016/09/07/the-200-billion-chatbot-disruption-pa...
Future of Retail (featuring Scott Emmons, Neiman Marcus iLab)
September 14, 2016 13:00 - 52 minutes - 47.8 MBScott Emmons, Head of Innovation Lab at Neiman Marcus, sits down with us to talk about the future of retail, augmented reality, magic mirrors, and why Conversational Commerce is just the beginning. Ways that Neiman is addressing the connected shopper Visual Commerce and Neiman’s Snap. Find. Shop. feature in their app Neiman’s Memory Mirror and A/R Body data Pop up stores and showrooms Location-based commerce 3D printing Thoughts from Scott on conversational commerce Advice on how to...
Body Data
August 20, 2016 13:33 - 1 hour - 66.7 MBPhillip is making a FB Messenger Bot Phillip is speaking at ZendCon 2016 PCI Compliance Conversational Commerce Body data Could be next data point to go mainstream - see existing companies (there are more than this): http://www.sizestream.com/ https://www.bodylabs.com/ http://www.oaklabs.is/ http://memorymirror.com/ http://fits.me/ http://bodymetrics.com/ You’ll give companies access to this data all the time Apparel You’ll try on clothes in VR - see yourself and how you look in them...
Acquisitions, Acquisitions Everywhere
August 04, 2016 13:29 - 1 hour - 62.9 MBBrian and Phillip talk about merger and acquisition activity in the digital commerce space and how it will affect the future of digital commerce.
Augmented Reality is Just Getting Started
July 15, 2016 13:25 - 52 minutes - 47.8 MBBrian and Phillip discuss the future of Augmented Reality (AR) and how Pokemon Go raises questions about the future of commerce, mobile computing, digital commerce and privacy.
Cognitive Commerce (featuring Tom Robertshaw)
July 07, 2016 13:21 - 59 minutes - 54.7 MBThe guys sit down with IBM Watson and Cognitive Commerce Expert Tom Robertshaw to talk about the future of machine learning , artificial intelligence and tradeoff analytics.
An Introduction to Passive Commerce
July 06, 2016 13:04 - 1 hour - 58.2 MBShopTalk & Conferences https://www.youtube.com/playlist?list=PLx1uYrbOl5-cHikI-VDsgPs6Sg87dcv-G Hot Skill of the Day Privacy and legality of Alexa's "always on" feature https://consumerist.com/2016/05/26/all-those-smart-devices-that-listen-to-your-house-may-be-unlawfully-violating-kids-privacy/ Passive Commerce Jason L. Baptiste http://jasonlbaptiste.com/featured-articles/passive-commerce-is-the-big-opportunity-to-fill-the-space-between-pinterest-and-amazon/ What is it? Where does i...
Danger Ahead: Challenges Preventing Adoption
June 29, 2016 13:00 - 1 hour - 55.7 MBWearables Bit of implosion of the industry Health gamification Alexa News Makeover for Alexa Skills Store Enabling Skills with your voice Messenger bots: Where we're at now v. the future Messinabot just released - it's rudimentary Side note: Who is going create the best bots? Spring https://www.buzzfeed.com/katienotopoulos/why-facebooks-shopping-bot-kinda-sucks?utm_term=.bhN4QMnnmN#.lm7Oy0wwb8 Sarah Guo: https://news.greylock.com/5-reasons-mobile-apps-may-still-rule-3a0f0469cb3f#....
Conversational Commerce: Google I/O
June 28, 2016 12:53 - 1 hour - 59.7 MBGoogle IO Allo/Duo Google Now Voice Looking forward to push notifications And proximity based alerts Conversational investment Conversational Economy Sarah Guo: https://news.greylock.com/the-conversational-economy-whats-causing-the-bot-craze-4dd8f1b44ba1#.d42aqnsa8 Maps + Allo Inbound services Location-based/contextual advertising Google v. Apple in this space Bots Commerce Customer service Mix of bot and human Testing Eventually personalization Shopify-Messenger integrati...
Conversational Commerce: WWDC
June 14, 2016 13:00 - 52 minutes - 47.6 MBPhillip and Brian dissect the announcements made at Apple's WWDC event on June 16, 2016 and how every announcement touched on developer access to APIs and tools to develop conversational commerce.