It’s All About the MindsetMichelle McNamara joins the show to talk about the common pain points of shipping among merchants, and how the pandemic has impacted e-commerce with the shifts of consumer behavior. Shipping is not one size fits all, it's unique to every business. Shipping should be thought of as a key differentiator to add value to your business.  “Think of ways you can increase your order value without increasing the weight of the box by too much.” -Michelle Associated Links:Get connected with Shippo!Listen to our other Step by Step seasonsFind our Future Commerce episodes on our website

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