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In this episode, Andy Mcwilliams, a former installer and currently the technical manager and national trainer of North America for Novalis Innovative Flooring, shares his insights on the importance of continuing education and taking responsibility as installers to ensure successful flooring installations.

Andy discusses the common issue of installers blaming product failures on the flooring or supplies, and emphasizes the need for installers to take ownership of their trade by staying updated with the latest installation techniques, reading product directions, and seeking help when needed. He highlights the importance of ongoing training and education to stay current with industry standards, best practices, and product updates.

As a technical representative, Andy shares his experiences of encountering installation issues and how many of them could have been avoided with proper training and understanding of specifications. He stresses the importance of contractors being proactive in seeking knowledge, clarifying doubts, and taking the necessary steps to ensure a successful installation.

Andy also discusses the need for qualified labor in the flooring industry, and how continuing education and professional development can help raise the standards of the trade. He shares practical tips for installers to stay informed, improve their skills, and become trusted professionals in their field.

Throughout, Andy shares his passion for elevating the flooring trade through education and professional development. He provides valuable insights, anecdotes, and practical advice for installers and professionals in the flooring industry to enhance their knowledge, skills, and professionalism.

If you are an installer or professional in the flooring industry looking to improve your skills and take ownership of your trade, tune in to listen to Andy's valuable insights on the importance of continuing education and professional development for successful flooring installations.

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