Putting People First - Markus Dworowy

In this episode, Markus Dworowy, a second-generation master tile setter, shares his insights on building a successful tile installation business based on putting people first. He learned from his father and brought those lessons with him to the United States, where he has built a thriving business.

Markus emphasizes the importance of treating people the way he would like to be treated, which extends to his clients, employees, and even his family. He believes that prioritizing people and building strong relationships is the key to his success. He shares how this approach has helped him create a positive work environment, establish trust with his clients, and build a loyal customer base.

Markus also discusses how he applies his father's teachings in his daily business operations. He emphasizes the importance of communication, listening to clients' needs, and delivering high-quality workmanship. He also shares his perspectives on leadership and how treating his employees with respect and valuing their contributions has helped him build a skilled and dedicated team.

Throughout the episode, Markus provides practical insights on how putting people first has been the foundation of his success in the tile installation business. He shares his experiences, perspectives, and lessons learned from his father, which have shaped his approach to business and relationships.

If you are looking for inspiration and practical tips on building a successful tile installation business, tune in to listen to Markus's insights on the importance of prioritizing people and treating them with respect, whether they are clients, employees, or family.

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Floor Academy is a podcast hosted by Kyle Hedin that provides small business information and guidance to flooring, tile and stone contractors on how to build a successful and sustainable business. The podcast aims to help contractors move from owning a job to owning an asset, by providing insights and strategies related to management, entrepreneurship, and networking.

Floor Academy covers a range of topics related to flooring, tile and stone business management, including small business advertising, paid traffic, and organic traffic. The podcast also provides information on promotional marketing, LLC setup, simple small business management, and networking strategies.

The podcast aims to help carpet, tile, stone, hardwood, floating floor, and many more types of contractors develop a deep understanding of business management, including effective networking and entrepreneurship strategies, which are crucial to achieving long-term success in the flooring industry. By discussing various topics related to small business management, such as finance, operations, marketing, sales, human resources, branding, advertising, interviewing, taxes, company structures, and more the podcast provides valuable insights to help flooring, tile and stone contractors become successful business owners.