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Flip Flops & People Ops

80 episodes - English - Latest episode: 4 months ago -

Hosted by Christie Hoffman, Flip Flops & People Ops is the show that teaches you how to build a better culture by putting your employees first! This podcast breaks down proven strategies and summarizes easy takeaways for organizations of any size to start making their employees feel more engaged, empowered, and connected.

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Episodes

An Important Update From Christie...

March 20, 2024 23:00 - 5 minutes - 4.09 MB

Hey everyone, In today's episode, I'm giving you a major update... I will no longer be working at Workleap! I'll be leaving Flip Flops and People Ops in the hands of the Workleap team, but I wanted to take this chance to thank everyone who has made this podcast what it is today ❤️ I've thoroughly enjoyed my time as the host of Flip Flops and People Ops and hope for the best for all my colleagues I'll be leaving. Thanks to you guys once again for all of your support, kind messages and...

How to Properly Shop for HR Tech

March 20, 2024 23:00 - 14 minutes - 10 MB

Hey everyone! Ever found yourself eagerly splurging on a shiny new tool, only to watch it crash and burn? The rollout was a disaster, you're left with a gaping hole in your wallet, and worst of all, nobody seems to give a darn about the tool, rendering it useless. But fear not! Tune into today's episode to find out how to PROPERLY shop for AND assess HR Tech. Key Topics: Why you SHOULD survey employees and people managers to find problem statements Turning problem statements into a shoppi...

#1 Biggest Mistake to Avoid When Hiring

March 20, 2024 15:00 - 22 minutes - 15.7 MB

Welcome to today's episode! I'll be diving into a common mistake made when bringing on a new team member. We've all experienced the disruption that comes with integrating a new hire, even when their skills align with expectations. But what often gets overlooked is the impact on team dynamics. In my view, the key to avoiding this disruption is straightforward: inclusion.  However, there's much more to this concept than meets the eye, particularly when it comes to fostering employee engagemen...

Turning IT into an HR Ally!

March 19, 2024 15:00 - 11 minutes - 7.93 MB

Hey everyone! In today's episode, we discuss the mutually beneficial alliance of HR and IT! These two departments often share a lot in common in terms of workplace habits and struggles, as well as similar day-to-day tasks. But for some reason, there's still a big disconnect between these departments in most companies, and that DOESN'T have to be the case!  Join me as I cover the benefits of teaming up with the IT department to maximize employee engagement! Key points: The things HR and IT...

Employee Satisfaction vs. Experience vs. Engagement (Semantics 101!)

March 18, 2024 15:00 - 21 minutes - 15 MB

Hey everyone! In today's episode, we're diving deep into a crucial topic that's often clouded by HR buzzwords: understanding the differences between Employee Satisfaction, Employee Experience, and Employee Engagement. Why is this important? Knowing these distinctions is key to solving the disengagement puzzle in the workplace.  This episode is a must-listen for anyone looking to gain respect from CEOs, improve employee relations, and finally end those sleepless nights worrying about your en...

Quick Update: I'm Onboarding... How Meta!

February 08, 2024 16:00 - 7 minutes - 5.23 MB

 Pingboard has been acquired by Workleap!  🎉 This isn't just big news for me – it's huge for YOU too! Say hello to a more comprehensive, more dynamic platform that's all about revolutionizing your employee experience! I'm bursting with excitement to share this game-changing update with you. While I'm currently navigating the exhilarating process of onboarding and immersing myself in the awesomeness of my new team, I promise I'll be back behind the mic before you know it! In the meantime, l...

Why HR is NEVER a cost center!

January 04, 2024 16:00 - 22 minutes - 15.7 MB

In today's episode, we spoke about how HR and People Ops are often mistakenly mislabeled as a business cost center. This simply means, “You cost us money, you don’t bring in money.”  But hold up – let's dive deeper, shall we? Sure, sales, marketing, and engineering get all the glory for their direct link to revenue. Closing deals, engaging customers, running those flashy marketing campaigns—yeah, they're the stars. But, don't overlook the unsung heroes! This episode explains why HR is the...

Keeping a Handle on Culture with a Small HR Team

December 21, 2023 16:00 - 25 minutes - 17.7 MB

In today's episode, we talked about how neglecting your company's culture could seriously mess with its long-term success and, hold onto your seat, even affect the bottom line! But fear not, Zein dropped some easily actionable strategies to make sure your company's philosophy and culture always take the spotlight, securing that long-term success we're all after. Seriously, this episode is a goldmine for anyone wanting to keep their business on the up and up. Zein's strategies are like a sec...

Using Recognition and Rewards to Strengthen Employee Bonds!

December 14, 2023 16:00 - 33 minutes - 22.9 MB

In today's episode, the incredible JRuss and I, unravel the power of appreciation in shaping workplace culture, especially in our remote landscape! We unpack practical strategies and unveil real-life success stories showcasing the impact of acknowledging and rewarding employees. Discover how these simple acts elevate morale, ignite motivation, and weave a stronger, more cohesive team fabric. Together, we emphasize the pivotal role of training in fostering meaningful recognition and explore ...

Small Changes, Big Results: Transforming Your Workplace Habits for Success!

December 07, 2023 17:00 - 38 minutes - 26.7 MB

In today's episode, Tom and I spoke about how our habits at work affect the quality of our work and how effectively we can do it. People like to stick to habits and systems to make them feel safe and help guide them throughout their day, that SHOULD NOT be different in the workplace, but sometimes we don't have the incentives or facilities in place to enforce good habits consistently. We thought about how making 1 small change at a time (as cliche as it sounds) could lead to a wealth of posi...

AI for HR - The Smartest Way to Drive Engagement!

November 30, 2023 16:00 - 21 minutes - 15 MB

In today's episode, I delve into the AI revolution that has sparked endless discussions this year – and for all the right reasons! If you're feeling bogged down by the buzz but haven't yet harnessed the remarkable potential within your dynamic HR/PeopleOps role, now is your moment! Imagine having a dependable virtual assistant at your fingertips, flawlessly executing tasks without a single typo, armed with the expertise to streamline those less glamorous facets of your day-to-day. Discover...

Why (and how) to conduct STAY interviews

November 16, 2023 16:00 - 14 minutes - 10.2 MB

In today's episode, I discuss how while exit interviews are common, STAY interviews are the proactive step that can help you retain your top talent and maintain a happy, productive workforce! I'll explain why conducting stay interviews is essential to driving engagement and provide you with practical tips on how to handle them in a way that won't spook your employees.  Learn the why, when, and how of stay interviews, helping you build stronger connections with your employees and ensuring th...

Survey Strategy Basics - The 3 types, cadence, and what questions to ask!

November 02, 2023 15:00 - 23 minutes - 16.4 MB

Today, we're going to explore a fundamental skill every HR/People Ops / Culture leader must master - REGULARLY surveying your employees (to create a feedback loop)! In this episode, I'll guide you through three essential survey formats: eNPS (Employee Net Promoter Score), Pulse Surveys, and Engagement Surveys... eNPS (Employee Net Promoter Score): eNPS is like the "temperature gauge" or benchmark of your organization's morale. I'll explain when to send it, what questions to ask, and how to ...

The #1 Guaranteed way to drive engagement!

October 12, 2023 15:00 - 8 minutes - 5.94 MB

In today's episode, I ask you have you ever noticed how there are countless articles online like, "8 Ways to Boost Engagement"? Yet they consistently overlook the single most effective approach that applies universally, regardless of an organization's size, industry, or revenue.  The best part? It's surprisingly straightforward, and you can start implementing it today. Tune in to discover how you can create a more engaged tomorrow! Topics discussed GIVE THEM (the employee experience) CAKE...

New Ways to Think about Inclusivity (ft. CPO Erica Rooney)

October 05, 2023 15:00 - 28 minutes - 19.6 MB

In today's episode, Erica and I are diving deep into the pivotal topic of company inclusivity and how it impacts workforce engagement. So, picture this: not everyone is gung-ho about hanging out AFTER work, and that's totally okay. We're going to chat about why it's crucial not to forget about this, and why it can be a big deal if we do. Join us for some super interesting insights from Erica Rooney. She really knows how to create inclusive experiences, whether it's face-to-face or virtual, ...

How being a People First company Unlocks more revenue (and your sanity!) (with Daan Van Rossum)

September 28, 2023 15:00 - 31 minutes - 21.7 MB

In today's episode, I was in the middle of recording this episode when I remembered that me, and Daan already had a brilliant interview on this topic! So I decided to show you the conversation in which Daan and I discussed what a people-first company is and isn't, and why it's the key to revenue, productivity, and a more engaged workforce! Plus the importance of managers because ohhhh no-no... you CAN'T drive engagement alone!  Topics discussed What is a people-first company What is a peo...

How to Hire For a Culture Fit

September 21, 2023 15:00 - 20 minutes - 14.1 MB

In today's episode, we will explore what it means to be a people-first company and what are some easy and effective ways to infuse your company's DNA into your interview process. We'll dive into strategies that assess skills and experience and reveal whether a candidate's heart and spirit align with the beating pulse of your organization!  Imagine a hiring process where resumes and checkboxes take a backseat, and instead, candidates are drawn to your organization like moths to a flame. This...

Managerial Magic: A Deep Dive with My All-Time Favourite Boss

September 14, 2023 15:00 - 30 minutes - 21.3 MB

In many episodes, I mention my favorite manager at the company I was by far the most engaged. We talk about his leadership style and why our team did so well under his management, as well as his bumpy start as a manager and how he learned to let go of trying to control everything — so much so that his teams thrived past what any of us ever imagined. Topics Discussed What it was like working with Matt TRAIN YOUR MANAGERS TO COACH PEOPLE! The necessity of managerial training What are the ...

Slack and Microsoft Teams are making your employees Crazy (your messaging app)

August 31, 2023 15:00 - 9 minutes - 6.48 MB

In today's episode, we talk about why messaging apps (Slack, Teams, etc.) are likely making your people NUTS. and having a substantial negative impact on productivity. But because we're all so used to it, we don't even realize how ridiculous it is.  Burnout will never go away if people feel they can't finish their work. Re-train your people on this fixable, repetitive, daily part of the employee experience! Topics Discussed: - 35% of people report being interrupted 100 times a day!  - Ho...

What to do if your CEO doesn't take you seriously

August 24, 2023 15:00 - 12 minutes - 8.69 MB

In today's episode, we speak about how a lot of you lately say your relationship with the CEO is what gets in the way. My question back to empower and push you in the right direction is... what have you done to work on the relationship? I know there's a power imbalance, but in reality, they're waiting and wanting a person they can trust who can get a handle on disengagement. You can do small things to prove value and gain their trust so you can do what you were hired to do! Topics discussed...

How to Have Fun at Work: This is How You Keep Employees!

August 17, 2023 15:00 - 32 minutes - 22.5 MB

In today's episode, I finally got a chance to speak with Acey Holmes, the founder of Playful Work Design. A company that helps you gain insight into your teams and leaders, identify potential areas of change, develop goals to meet key metrics, and recommend scientific playful strategies for driving engagement. We discuss the importance of integrating playfulness into the work environment, and why play in the workplace is not only beneficial but NECESSARY! We spoke about how play can be usefu...

Asking for Budget to Drive Engagement (and what to say if you're told "NO".)

August 10, 2023 15:00 - 18 minutes - 13 MB

In today's episode, we discuss how engagement initiatives need an adequate budget allocation to support tools, coaches, consultants, and experts like any other department. Don't let the misconception of achieving engagement without investment hinder your progress. Advocate for the necessary resources to accelerate your efforts and deliver a better employee experience. Stay tuned for future episodes as we explore strategies for maximizing employee engagement and organizational success! Topic...

Managerial Success: The Vital Role of On-Going Training and Strategies to Resolve Resistance

August 03, 2023 15:00 - 8 minutes - 6.04 MB

In today's episode, we discuss how managers play a critical role in shaping the employee experience and driving organizational success. We tackle the challenge of unengaged managers and the detrimental effects they can have on your team.  We consider the importance of establishing a CLEAR management philosophy and holding managers accountable to it. Join us as we delve into the far-reaching repercussions of disengaged managers and the importance of cultivating a unified and positive manager...

Performance Reviews Are Outdated (How To Give Feedback)

July 27, 2023 18:00 - 17 minutes - 12.3 MB

In today's episode, we explore the pitfalls of traditional performance reviews and propose a fresh new perspective! Casting aside the mundane, conventional performance evaluations wield unexpected ramifications, spanning from employee distress to undue managerial time constraints. Let's reinvent feedback by integrating real-time insights into routine 1:1 appointments. The result? A vibrant, empowering environment where productivity soars and talents flourish! Topics discussed: Performance ...

Increasing productivity while working virtually (feat. Adam Nathan)

July 20, 2023 15:00 - 41 minutes - 28.5 MB

In today's episode, we discuss how the way we work is broken and how it's time to take action if we ever have the hope of driving engagement! Adam Nathan came on the show to explore the negative impacts of outdated practices, such as excessive meetings, lack of autonomy, and the pressure to be constantly available.   He and I reflect on the critical importance of acknowledging the modern work crisis and implementing the principles outlined in "The Modern Work Crisis" and "Modern Work Princip...

How To Finish Your Projects: Begin with the End in Mind

July 13, 2023 15:00 - 10 minutes - 6.92 MB

In today's episode, I discuss the difficulty of managing your ridiculous workload, ON TOP OF driving engagement. How do you keep the business running while also trying to change your culture for the better? Finish your projects before starting new ones 👀 Tune in for a step-by-step of exactly how to do that! Topics discussed: The Tale of the Tree in my front yard How to quiet your ego when your boss has opinions about you're how getting work done  How to stay focused on your end goals  H...

Confronting CEO Objections to Surveys (You Can't Drive Engagement Without Autonomy!)

July 06, 2023 08:00 - 22 minutes - 15.5 MB

In today's episode, I talk about why the CEO shouldn't be gatekeeping your ability to send surveys. You need autonomy to deploy employee surveys and create an on-going feedback loop, because we're never done driving engagement! Plus, 76% of employees will look for another job when they don't feel listened to. I also discuss how to have a positive discussion with your CEO to reposition surveys as a driver to thwt athey care about - REVENUE. You get there, by prioritizing the Employe experi...

Culture Crisis: How to keep your company's vibe as it changes

June 29, 2023 15:00 - 28 minutes - 19.7 MB

In today's episode, I took a different approach and answered a listener's burning question, which in short was "How do you diagnose a current company culture?". Culture plays such a huge part in the company's success but isn't spoken about enough, so I'm glad I had the chance to get into it today! Grab your nearest notepad, pen, and CEO, and tune in to hear the "how to's" and "this is why's" of company culture. Topics discussed: Can a culture evolve? What even is company culture? How to ...

Mission vs Vision vs Values: An Overlooked Strategy for Driving Engagement

June 22, 2023 15:00 - 26 minutes - 18.2 MB

In this episode, we dive into how your mission, vision, and values are supposed to serve as the bedrock of your organizations identity, future trajectory, and framework for employees to make decisions. We also explore why it is crucial for employees to align with and embrace these foundational elements, as their collective buy-in drives engagement and propels the organization forward! Topics discussed: Giving my silent co-host a name What really is the difference between the three? Missi...

Survey Fatigue Doesn't Exist if you Do it Right

June 15, 2023 15:00 - 12 minutes - 8.83 MB

Survey Fatigue happens in companies WITHOUT a survey strategy. First, you need a CEO who gets the people-first concept, then you can send surveys with a problem you're trying to figure out, get feedback, make changes, get more feedback, rinse and repeat. Employees won't mind taking surveys when they know someone takes them seriously. The hardest part is being strong enough to not take things *personally*! Topics discussed: Company culture and surveys Helping your CEO "get it" How to crea...

End Meeting Hell: Your employees are suffering and unproductive

June 08, 2023 15:00 - 25 minutes - 17.7 MB

In this episode, we dive into the biggest, most dreaded time-waster at every company: Meetings. Without basic meeting etiquette principles in place, I guarantee your employees are suffering and it's affecting engagement. There are staggering costs (approx $37 billion!) associated with ineffective meetings and how they contribute to employee disengagement. I explore the common pitfalls of meetings that lack proper preparation, agendas, and clear outcomes, leaving participants feeling as thou...

What does the future of work REALLY look like? Ft Scott Markovits

June 01, 2023 15:00 - 41 minutes - 28.2 MB

What will work look like 5 years from now? Will we all be 100% virtual? Will all of our meetings be Asynchronous? Will we get any human interaction?? The future of work may seem scary, but it's not as bad as it may seem! Join Scott and me on today's episode, where we discuss the future of work and best practices that we're implementing to better our present and prepare for our future. Topics discussed: Hybrid returns to office Losing trust within the organization from a return to office ...

Proof that Experience Drives Engagement (A True Tale of Two EX's)

May 25, 2023 15:00 - 35 minutes - 24.4 MB

From working in my wedding dress before walking down the aisle, to choosing work over family, today's episode has it all! In today's episode, I tell my true story of how my early career shaped my appreciation for my very first "good" employee experience I ever had. I'm applying it to you, to explain why driving engagement is all about effort, not perfection.  Topics discussed: Employee Experience is an input, Employee Engagement is the output How meeting the very basic needs of employees...

The Art of All Hands: Secrets to a Successful Company-wide Meeting

May 18, 2023 16:00 - 31 minutes - 21.3 MB

In this episode, we delve into the topic of All Hands meetings (also called "Town Hall"s), explore common mistakes people make when running them and my recipe for the proper All Hands format! All Hands meetings are a critical component of any organization's communication strategy, they provide a platform for leaders to address the entire company and share updates, insights, and visions for the future. However, not all All Hands meetings are created equal, and the difference between a produc...

Interruption Overload: How to Manage Employee Questions without Losing Your Mind

May 11, 2023 14:00 - 25 minutes - 17.4 MB

You already have a lot on your plate...You're expected to turn your company culture into a great place to work, manage multiple parts of the business, and still somehow find time to answer endless employee questions. It can feel like you're drowning in a sea of interruptions, but I have some tips to help you stay afloat! Listen to this episode to hear some easy ways to re-train your employees to seek out their own answers. By the end of this episode, you'll be able to manage the volume of ...

Onboarding is like Dancing (How small changes lead to BIG engagement wins)

May 04, 2023 15:00 - 13 minutes - 9.09 MB

Bad onboarding is like being thrown into a group of people doing the same dance together and not knowing the dance. That's not fun! Onboarding is the critical moment when the employee is deciding if they made the right decision or not. It's supposed to ease them into their new position and train them on how to do the 'dance' that everyone else is doing. Find out in this episode what a good onboarding process looks like and how you can improve yours! Topics discussed: Onboarding is like b...

The Art of Fierce Conversations in HR and People Ops

April 27, 2023 15:00 - 40 minutes - 27.9 MB

Christie WIlliams and I read a book together! Fierce Conversations by Susan Scott is a must-read if you want to drive productivity, and engagement and level up the way everyone communicates at your company. A fierce conversation is about provoking learning, sitting next to someone side by side, and jointly interrogating reality. The goal is to expand the conversation rather than narrow it questions are much more effective than answers in provoking learning. We detail what a fierce conver...

Thinking Outside the Benefits Box: Perks you may not have thought of (ft. Kayla Glanville)

April 20, 2023 19:00 - 48 minutes - 33.2 MB

Too many employee benefits aren't even that beneficial! Kayla and I discuss the importance of offering useful benefits to your employees and how to get more creative about picking benefits that help them live their whole life better, not just their work life! Topics discussed: Why employees don't use your benefits (they don't remember what they are)  How to find out what your employees think is missing from your current benefits package  How to convince your CEO a travel perk or other c...

Navigating a Return to Office: CEO vs Employee Expectations

April 13, 2023 18:00 - 33 minutes - 22.8 MB

A return back to work is a BIG change. Not many companies get it right! This episode helps you navigate the decision and conversation with your CEO and do your part of the partnership, which is to help them think the decision through from a people-first lens. What could go wrong? What effect would this have on employees? Are we prepared for this? Studies to show your CEO:  64% of employees would quit if asked to return Remote-work-persisting-trending-permanent Topics discussed: How to s...

Tips for Keeping Engagement high during layoffs

April 06, 2023 13:00 - 12 minutes - 8.75 MB

This week's episode is about how it's inevitable to make mistakes during a layoff (so don't beat yourself up!). They move fast and a lot of people are affected, all employees want to see is an emotionally available leadership team and a place to put their heavy emotions. Topics discussed: Use the AMA format (Ask Me Anything)  Rebuilding trust with the team Not addressing low morale is like mold growing in the walls - just because you ignore it, doesn't make it go away. It grows and gets ...

The Power of Soft Skills: How Effective Management Drives Engagement (ft. Scott Asai)

March 28, 2023 17:00 - 32 minutes - 22.1 MB

Scott Asai is a TEDx speaker and leadership coach on the importance of soft skills in management. When your employees have a leader who is empathetic, an active listener and a strong communicator, they're much more likely to thrive and be productive and happy employees. Gallup says 70% of the employee experience is the relationship between the employee and their manager, it's time to make sure managers are equipped to meet this responsibility with next level-leadership! Topics discussed: ...

Maximizing Engagement Through Better, More Effective 1:1s (ft. Eric Williams)

March 23, 2023 17:00 - 58 minutes - 40.2 MB

Do your managers lack training? (I'll answer for you... YES.) Have a feeling it's probably causing your people and teams to be disengaged?  (I'll answer for you again, probably ALSO YES.) In this episode, Eric Williams, a seasoned leadership coach, shares his best practices   on how one-on-one (1:1) meetings between managers and their team members can help build a culture of trust, collaboration, and high performance. When managers know how to hold effective 1:1s, they can become a valuabl...

How to make your CEO happy ft. Laith Dahiyat (My CEO)

March 14, 2023 12:00 - 30 minutes - 20.7 MB

The CEO and HR should be partners in disengagement crime. Not only should you be reporting directly to this person, but you both also need to care deeply about the employee experience and how making small improvements leads to higher employee engagement levels. Listen to Pingboard's very own CEO (Laith Dahiyat) talk about why his relationship with our Head of People Ops works as well as it does, and some tips on how to best communicate, work with and get on the same page as your CEO. Key ...

Rockstars vs Superstars (in teams), What's the Difference?

March 07, 2023 22:00 - 15 minutes - 10.8 MB

Don't accidentally promote a rockstar vs a superstar! If you do, make sure they know the role will be completely different. The big takeaway here is to be workshopping all your people managers so they can regularly learn from and build on each other's experiences! Key Topics: Superstar vs. rockstar  What to do if a new people manager isn't leading well  Guidance on management training for all your people managers Resources Mentioned: View this podcast on YouTube! Follow Christie Hoffm...

Become BFFs with your CEO & Revenue-first vs People-first companies

March 02, 2023 18:00 - 16 minutes - 11.7 MB

Are you a people-first company, or revenue first company? Your CEO might say you're a people- first company, but living it and saying it are two different things. Getting on the same page with your CEO will help make sure you have an ally and partner to help you actually drive engagement this year! [Watch on Youtube] Key Topics: People-first vs. Revenue First Companies How to ask your CEO for more HR headcount How to get the CEO to be your ally! Why HR is the biggest revenue lever a com...

AI for HR? Heck Yeah! Leveraging ChatGPT and Other Tools To Work Smarter (ft. Daan van Rossum)

February 22, 2023 17:00 - 31 minutes - 21.4 MB

Daan van Rossum (CEO, FlexOS + author of FutureWork Newsletter) explains how generative AI is changing the game in HR. No more writing job descriptions from scratch, scrambling to write witty internal comms, or coming up with creative solutions to your EX problems alone. Your productivity will skyrocket if you take the time to learn how ChatGPT and various other AI tools can help you get the job done faster. It's still you - you are not being replaced, you're just partnered with high power...

Employee Engagement vs. Employee Experience

February 15, 2023 13:00 - 25 minutes - 17.3 MB

Do you know the difference between Employee Engagement and Employee Experience? The two terms sound very similar— but they're not the same! This episode explains the difference so you can understand how to explain to your CEO what you're working on (and why!) Watch on YouTube Key topics discussed: - How a highly engaged workforce is an output of optimizing your EX - What to tell your CEO when they ask "what's your plan to fix engagement?" - Just because you're working on your EX, doesn't...

Survey Cadence + Driving Participation (Guest: Christie Williams)

February 08, 2023 21:00 - 36 minutes - 25.4 MB

Christie Williams (VP EX of SoftDocs) is on to discuss how she gets employees to actually take her surveys! And lots of other helpful survey strategies you'll want to hear. (Watch on YouTube!) Key Timestamps and Topics: (1:10) Why employees hate taking surveys  (5:10) Figuring out survey cadence, questions to ask, etc. (8:00) How to tell your CEO "no"   (11:30) Transparency with results at Town Hall (12:20) What to do if your executives don't get the value of surveys   (19:00) Annou...

The Employee Hierarchy of Needs

January 30, 2023 19:00 - 15 minutes - 10.7 MB

Every employee engagement survey will reveal several areas of your EX that need help. How do you choose what to work on first? This episode walks you through prioritizing the desperate cries for help after a survey closes. (watch on YouTube) Key topics discussed: Asking the right questions on an Engagement Survey How to decide what to work on first when the data comes back How to tell your CEO You’ve got it all under control Useful links and resources: Employee Hierarchy of Needs Slide...

How Long Should New Hire Onboarding Last? 🤔

January 21, 2023 19:00 - 22 minutes - 15.7 MB

Listen to learn how long onboarding should take for your company — Don't rely on what random blog from Google says. Too many outside factors!  Things mentioned:  Template for surveying new hires  Watch episode on YouTube  Pingboard can automate your onboarding surveys More detail on survey best practices  Find me on Linkedin 

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