The Art of Fierce Conversations in HR and People Ops

Flip Flops & People Ops

English - April 27, 2023 15:00 - 40 minutes - 27.9 MB
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Previous Episode: Thinking Outside the Benefits Box: Perks you may not have thought of (ft. Kayla Glanville)

Next Episode: Onboarding is like Dancing (How small changes lead to BIG engagement wins)

Christie WIlliams and I read a book together! Fierce Conversations by Susan Scott is a must-read if you want to drive productivity, and engagement and level up the way everyone communicates at your company.

A fierce conversation is about provoking learning, sitting next to someone side by side, and jointly interrogating reality. The goal is to expand the conversation rather than narrow it questions are much more effective than answers in provoking learning.

We detail what a fierce conversation is and use some examples of how to apply it in the corporate setting.

Topics discussed:

The 7 Key Pricnciples of a fierce conversationUsing fierce conversations in HR Having a fierce conversation (roleplay)The power of silence

Resources mentioned:

Fierce Conversations - Book Christie Williams' LinkedinWatch this podcast on YouTube

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