57. Mastering Your Firm's Internal Training w/ Matt Gjertsen
Five Star Counsel Podcast
English - August 03, 2021 10:30 - 31 minutes - 58.3 MB - ★★★★★ - 23 ratingsEntrepreneurship Business Education How To bestpractices cle entrepreneur estateplanning legalnews tax attorney clientservice customerservice estatelaw Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
You don't have the time or luxury of slowly getting new employees up to speed. You owe it to yourself and your firm to get new hires trained efficiently.
This week, Matt Gjertsen joins us - he's a former U.S. Air Force instructor pilot and Manager of Training and Development for SpaceX who's founded Better Every Day Studios, focused on transforming how companies view learning and development.
We discuss the best ways to leverage your existing employees (and their existing institutional knowledge) to quickly and effectively train your new employees. Learning by osmosis doesn't work, and people are changing companies, jobs, and careers more often than ever. We cover:
Bringing top performers out of rotation to train the new people
How to impart knowledge to someone, and prioritize this training
Ways to Incentivize and certify top performers to be trainers
Learning in the flow of work - YouTube style
Finding the time to design your training systems
Focusing on the behaviors that produce certain results
Using the right environmental context for training
Stick around til the end for Matt's one big tip for training!
Find Matt at https://www.bettereverydaystudios.com/
or LinkedIn: https://www.linkedin.com/in/matthewgjertsen/
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