31. Setting Our Service Standards

Five Star Counsel Podcast

English - April 05, 2021 10:30 - 17 minutes - 31.7 MB - ★★★★★ - 23 ratings
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Previous Episode: 30. Automating Your Client Prep & Intake w/ Justie Nicol

Next Episode: 32. Structuring Communication with Clients w/ Colin Ley

You have standards and expectations for service in your personal life - shouldn't your firm have standards too? By formalizing these standards, you can ensure great service and communication, and make things easier for clients and within your firm. When we understand our own business models, our processes, and our desired outcomes, then we can create and implement these measurable standards - and they can help you day in, day out.

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