23. Management Secrets to Serve Your Staff w/ Matt Ludt

Five Star Counsel Podcast

English - March 10, 2021 16:37 - 32 minutes - 59.3 MB - ★★★★★ - 23 ratings
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Previous Episode: 22. Thinking Beyond the Client Journey

Next Episode: 24. Top 3 Cybersecurity Threats & Tactics to Engage Clients w/ Zach Eikenberry

Great service starts within your own firm. By providing your staff with reliable guidance, time, and attention, you empower and encourage them to provide that same high level of service to your clients. Regular check-ins with staff can help ensure that work is getting done correctly and balls don't get dropped. Matt Ludt of Atticus Family Law joins us to share some incredibly insightful tips on the process of "rounding" - regular reviews that employees love - and why you should implement them now.

Find Matt at https://atticusfamilylaw.com or LinkedIn

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