1. What is Service?
Five Star Counsel Podcast
English - November 24, 2020 00:45 - 29 minutes - 27 MB - ★★★★★ - 23 ratingsEntrepreneurship Business Education How To bestpractices cle entrepreneur estateplanning legalnews tax attorney clientservice customerservice estatelaw Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Intro to Five Star Counsel
Client service can be your practice's best market differentiator, bringing in more clients, better clients, and clients who are excited to refer you. In order to start improving, we have to have a baseline understanding of service and what it means in today's legal landscape. John walks us through a working definition, the three types of products businesses offer, and how we can correctly think about service in the legal field.