First Time Leader Podcast
49 episodes - English - Latest episode: about 3 years ago - ★★★★★ - 4 ratingsHelping new managers who are First Time Leaders learn and understand the importance of good leadership through down to earth, straight forward talk. I explain what they should and should not do as a leader and how to inspire, motivate and develop your teams to be winners. Please Subscribe to be notified of future episodes!
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Episodes
Episode 30 - Energy Conservation
March 13, 2021 02:00 - 23 minutes - 23.4 MBEpisode 30 outlines steps to take to save on energy costs in every department and how to communicate the responsibility to every dept. leader.
Episode 29 - Guest Incident Reporting
March 02, 2021 02:00 - 23 minutes - 23.3 MBIn this episode I discuss how to complete an incident report after someone has been injured or the occurrence of another type of loss. A generic version of the Incident Reporting Procedures can be obtained by writing to me at [email protected]. All of my podcast episodes can be found at https://firsttimeleader.libsyn.com
Episode 28 - Profit Ratios and the Financial Statement
February 27, 2021 02:00 - 10 minutes - 10.4 MBIn this episode I talk about Profit Ratios covers Departmental Profit, Gross Operating Profit or GOP, EBITDA, A profit is earned when enough revenue is earned to cover ALL expenses. This is done by managing your productivity ratios and expenses mentioned earlier. All of the episodes can be found at https://firsttimeleader.libsyn.com
Episode 27 - Productivity Ratios and the Financial Statement
February 25, 2021 02:00 - 18 minutes - 17.3 MBIn this episode I talk about productivity ratios and how using this method of analyzing your financial statement will in driving success in your business. In the hotel business – your resources are your ROOMS and your PEOPLE to drive success All of my episodes can be found at http://firsttimeleader.libsyn.com
Episode 26 - Financial Statement Quick Overview
February 22, 2021 02:00 - 15 minutes - 14.5 MBIn this episode I give a quick overview of the Financial Statement, also known as you Profit and Loss statement or Income Statement. I review the Summary page and detail pages down the GOP line. Most General Manager are responsible for topline revenues all the way down to the GOP line. Rarely do you have any responsibility below that line. You may see these numbers on the P&L but the majority are fixed costs that never change except for FFE Reserve and Management Fees IT WILL HELP IF Y...
Episode 25 - Conducting and Interview
February 15, 2021 03:30 - 20 minutes - 20 MBIn this episode I discuss how to prepare and conduct an interview and the need for a Competency Profile for each position. Conducting an Interview The first thing to consider is your LONG TERM STRATEGY What will this do and how will they help you reach your long term strategies Sales and marketing Front desk Department management PREPARATION FOR THE INTERVIEW Understanding the topics you can’t ask a candidate – Race, Color, or National Origin. Sex, Gender Ident...
Episode 24 - Conducting Hotel Room Inspections
February 10, 2021 21:08 - 26 minutes - 26.7 MBThis episode gives a detailed explanation on how to conduct a hotel room inspection, everything a new hotel leader must be able to do to ensure quality and consistent cleanliness in their hotel. You can send any questions, respectful comments or ideas for future podcasts to - Twitter @firsttimeleadr LinkedIn - First Time Leader [email protected]
Department Orientation for New Employees
July 01, 2020 04:30 - 9 minutes - 11.5 MBIn this episode I discuss the importance of conducting a new hire orientation in our department as a new leader. This checklist will inform new employees of the policies in their new work place and hopefully avoid embarrassing situations. Below are a few examples I talk about that should be included in you checklist. Department policies Employee dress codes Employee code of conduct Attendance, day off request and vacation policy Training activities Co-worker introductions 1s...
Episode 23 - Department Orientation for New Employees
July 01, 2020 04:30 - 9 minutes - 11.5 MBIn this episode I discuss the importance of conducting a new hire orientation in our department as a new leader. This checklist will inform new employees of the policies in their new work place and hopefully avoid embarrassing situations. Below are a few examples I talk about that should be included in you checklist. Department policies Employee dress codes Employee code of conduct Attendance, day off request and vacation policy Training activities Co-worker introductions 1s...
Episode 22 - Conducting a Successful Meeting
June 28, 2020 04:30 - 9 minutes - 11.3 MBIn this episode I talk about how to have a successful meeting and the steps to take in creating the information you need to be successful.
Episode 21 - Counseling Your Employees
June 25, 2020 10:00 - 10 minutes - 11.8 MBIn this episode I talk about the steps to counseling employees on performance issues and getting the ideas and asking for their help in developing action steps that will lead to a successful resolution.
Episode 21 - Counseling You Employees
June 25, 2020 10:00 - 10 minutes - 11.8 MBIn this episode I talk about the steps to counseling employees on performance issues and getting the ideas and asking for their help in developing action steps that will lead to a successful resolution.
Episode 20 - Leadership and Coaching
June 23, 2020 12:12 - 9 minutes - 10.7 MBI this episode I talk about the power of coaching your employees. Whether they are great employees looking for growth and development or poor performing employee that need direction and training.
Episode 19 - Top 5 Qualities of a New Leader
May 19, 2020 19:53 - 10 minutes - 11.9 MBA Good Communicator Written, verbal and body language No matter what method, it must be clear and concise You must be able to communicate to be an effective leader Your words and tone of voice can motivate people, to the point of doing great things. A strong work ethic (Integrity) Your team will look for you to support and lead them at all times. When you employees see you jump in and help them during busy times, you gain respect and commitment from them. If your employee ...
Episode 18 - Top 5 Qualities of a New Leader
May 19, 2020 19:53 - 10 minutes - 12 MBA Good Communicator Written, verbal and body language No matter what method, it must be clear and concise You must be able to communicate to be an effective leader Your words and tone of voice can motivate people, to the point of doing great things. A strong work ethic (Integrity) Your team will look for you to support and lead them at all times. When you employees see you jump in and help them during busy times, you gain respect and commitment from them. If your employee ...
Episode 18 - How I Got My First Leadership Position
May 13, 2020 05:00 - 14 minutes - 16.9 MBI talk about leaving the US Navy and deciding on a new career path which led me to the hotel industry and my first leadership job in management.
Episode 18 - My First Leadership Position
May 13, 2020 05:00 - 14 minutes - 16.7 MBI talk about leaving the US Navy and deciding on a new career path which led me to the hotel industry and my first leadership job in management.
Episode 17 - Leading through the Covid-19 Crisis
May 10, 2020 13:13 - 20 minutes - 22.8 MBThis episode talks about how leaders must step up and lead our teams into a new era of cleaning and disinfecting our workplaces to make guests and customers feel sage to shop and travel again. We're all in this together, and together, we will succeed!
Episode 16 - Q&A for January
January 19, 2020 17:00 - 13 minutes - 13 MBIn this episode I answer questions from listeners about employees enating to move up and not taking ownership of their development, not adhering to the company dress code and should leaders admit to making mistakes. Follow me on LinkedIn and Twitter at First Time Leader or email me at [email protected]
Episode 15 - Inclusive Leadership
January 12, 2020 23:34 - 16 minutes - 15.1 MBThis is episode talks about involving others in the decision making process to create a more engaged team. How to be an Inclusive Leader and the approach you take to get a diverse set of ideas from everyone involved.
Episode 14 - Can I Be a Leader?
January 07, 2020 00:09 - 24 minutes - 21.5 MBOn today's podcast we talk Leadership and question we all ask ourselves "Can I be a Leader?"
My Top 3 Leadership Books of 2019
December 29, 2019 17:00 - 10 minutes - 6.7 MBIn this episode I talk about the top 3 leadership books I've read this year and how I've applied the strategies to my teams. In no particular order - Extreme Ownership by Jocko Willink and Leif Babin Creating Magic by Lee Cockerell Dichotomy of Leadership by Jocko Willink and Leif Babin These are great books for any new leader or seasoned leader who needs to think differently about their management style.
Episode 13 - Empathetic Leadership
December 26, 2019 22:12 - 10 minutes - 8.81 MBIn this episode I talk about showing empathy as a leader and understanding how your team members feel and the signs to look for when someone is in distress.
Episode 12 - Employee Uniforms
December 13, 2019 22:34 - 8 minutes - 7.86 MBIn today's episode I rant about employee uninforms and how we've gotten so far away from being professional in the service industry.
Episode 11 - Training
December 11, 2019 00:55 - 17 minutes - 15.1 MBIn this podcast I talk about training and why it needs to be done consistently, have written standard operating procedures to guide and for reference.
Episode 10 - Listener Q&A
December 05, 2019 10:31 - 12 minutes - 12.4 MBOn today's First Time Leader podcast I answer questions from our listeners on taking Ownership, Service Recovery and Mandatory Meetings.
FTL Leadership Brief - Underperformers
November 28, 2019 05:30 - 5 minutes - 4.39 MBIn this Leadership Brief I talk about working with Underperforming employees. We need to retrain them, find another position that better fits their abilities or move them on.
How to Handle Underperformers
November 28, 2019 05:30 - 5 minutes - 4.39 MBIn this Leadership Brief I talk about working with Underperforming employees. We need to retrain them, find another position that better fits their abilities or move them on.
Episode 9 - Servant Leadership
November 25, 2019 22:19 - 10 minutes - 10.6 MBIn this episode I talk about the primary function of a Servant Leader and why it is so important to serve others first. A Servant Leader supports and cares for their teams before their own needs, they make an investment in the future of their employees.
Episode 8 - Highly Effective Leadership
November 10, 2019 22:00 - 13 minutes - 13.6 MBIn this episode we discuss how we can be Highly Effective Leaders by: 1. Creating results with everything we do 2. Developing Team Members to be Effective 3. Create Mirrors of Ourselves 4. Highly Effective Leaders Transforms Teams Don't forget to subscribe to be notified of future episodes and share the First Time Leader podcast with your friends. You can send questions to [email protected] or on Twitter and LinkedIn.
Doing the Right Thing
November 07, 2019 01:11 - 3 minutes - 3.33 MBThis Leadership Brief talks about Doing the Right Thing in every aspect of your daily leadership life. Every Effective Leader will weigh the decisions they make against any adverse effect it could possibly cause and ensure it doesn't hurt the team, business or owners.
FTL Leadership Brief - Doing the Right Thing
November 07, 2019 01:11 - 3 minutes - 3.33 MBThis Leadership Brief talks about Doing the Right Thing in every aspect of your daily leadership life. Every Effective Leader will weigh the decisions they make against any adverse effect it could possibly cause and ensure it doesn't hurt the team, business or owners.
Episode 7 - Basics of Leadership Part 2
November 04, 2019 05:30 - 18 minutes - 17.5 MBIn this episode I take the Basics of Leadership a little deeper than in Episode #2. Today I discuss - Know Yourself and what you bring to the organization Understand your skill level If you work with highly skilled leaders, learn from them Don’t be afraid to ask questions from them Work together on your development, improve you limitations Seasoned leaders must be led differently than new leaders. The more you know you yourself, the better you can evaluate yourself realistical...
FTL Leadership Brief - Decentralized Management
November 01, 2019 00:05 - 6 minutes - 5.99 MBIn this Leadership brief I talk about using Decentralized Management and how to train your subordinates to make decisions at the lower levels. You cannot be expected to make every decision that has to be made and using decentralization can be used a development tool to help others find solutions for themselves. Setup guidelines and parameters on what decisions they can make for quicker and happier customers. Don't forget to subscribe to be notified of future podcasts. You can also f...
How to Use Decentralized Management
November 01, 2019 00:05 - 6 minutes - 5.99 MBIn this Leadership brief I talk about using Decentralized Management and how to train your subordinates to make decisions at the lower levels. You cannot be expected to make every decision that has to be made and using decentralization can be used a development tool to help others find solutions for themselves. Setup guidelines and parameters on what decisions they can make for quicker and happier customers. Don't forget to subscribe to be notified of future podcasts. You can also f...
Episode 6 - Preparing for Career Advancement
October 29, 2019 14:55 - 18 minutes - 16.7 MBIn this episode I point out topics to use that can help you advance in your career by seeking out mentors and learning the needed skills to prepare for that next opportunity. Topics I cover are - 1 – Embrace the company culture 2 – Find a Mentor(s) 3 – Get the attention of upper 4 – Avoid company gossip 5 – Keep your skills up to date 6 – Network 7- Career Advancement is your responsibility Make sure you subscribe to hear listen to future episodes that will make you a be...
Episode #6 - Preparing for Career Advancement
October 29, 2019 14:55 - 18 minutes - 16.7 MBIn this episode I point out topics to use that can help you advance in your career by seeking out mentors and learning the needed skills to prepare for that next opportunity. Topics I cover are - 1 – Embrace the company culture 2 – Find a Mentor(s) 3 – Get the attention of upper 4 – Avoid company gossip 5 – Keep your skills up to date 6 – Network 7- Career Advancement is your responsibility Make sure you subscribe to hear listen to future episodes that will make you a be...
FTL Leadership Brief - Managing Your Business
October 24, 2019 04:30 - 5 minutes - 4.02 MBThis FTL Leadership Brief explains the reasons why we should all take an active role in managing our business and the focus of expense control to improve the profit line.
Managing Your Business
October 24, 2019 04:30 - 5 minutes - 4.02 MBThis FTL Leadership Brief explains the reasons why we should all take an active role in managing our business and the focus of expense control to improve the profit line.
Episode 5 - One on One Conversations
October 21, 2019 07:00 - 10 minutes - 10.7 MBIn this episode I talk about One on One conversations you should be having with your employees to gain insightful information to help you develop and grow your teams. Some of the things I discuss - Have an agenda – a list of questions to ask. Do your homework on current department performance Be prepared so you don’t waste people’s time Keep to a 30-45 minute time limit – don’t make it a long drown out dialogue meeting There are two types of One on Ones...
Staying Calm During Stressful Moments
October 18, 2019 10:46 - 5 minutes - 4.87 MBWe talk about in this FTL Leadership Brief how to stay calm during stressful moments at work with looming deadlines, short-turnarounds or heavy arrival / departure periods or whatever creates stress for you. It is critical as a leader whether you're a First Time Leader or seasoned veteran to stay calm and don't let your team see you lose control. Leaders need to be the calm in the storm that keeps a clear head to lead their teams through tough times. It takes practice and strategy but ...
FTL Leadership Brief - Staying Calm During Stressful Moments
October 18, 2019 10:46 - 5 minutes - 4.87 MBWe talk about in this FTL Leadership Brief how to stay calm during stressful moments at work with looming deadlines, short-turnarounds or heavy arrival / departure periods or whatever creates stress for you. It is critical as a leader whether you're a First Time Leader or seasoned veteran to stay calm and don't let your team see you lose control. Leaders need to be the calm in the storm that keeps a clear head to lead their teams through tough times. It takes practice and strategy but ...
Episode 4 - Path to Career Development
October 14, 2019 07:00 - 13 minutes - 11.6 MBThis episode talks about what steps to take to get yourself and your subordinates ready for their next career step. Determine what your desired career path is Steps to take – how will you get there What past experience do you have to help accomplish your desired career path What experience will you need to gain Who will you involve in your career development How will you gain experience in career development Classes at a ...
FTL Leadership Brief - Accountability
October 03, 2019 23:17 - 5 minutes - 4.92 MBThis Leadership Brief talks the reasons and methods for accountability of employees and why it is important to set the standard early and communicate your expectations clearly.
Episode 3: Communication
October 01, 2019 00:29 - 12 minutes - 9.42 MBLearn how to communicate to employees effectively to be a great leader. Communicate in verbal and non-verbal ways without being disrespectful, critical or negative. Keep it Simple and Clear. How to listen effectively by taking notes, use eye contact without interrupting. Subscribe to the podcast to be notified when new episodes become available. If you have any question or comments please email them to me at [email protected]. You find us on social Twitter (search fo...
Dealing with Employee Issues
September 24, 2019 19:13 - 3 minutes - 2.56 MBThis First Time Leader Leadership Brief explains why we should deal with issues within our area of responsibility quickly and effectively before they spiral out of control and become an HR nightmare.
FTL Leadership Brief - Dealing with Employee Issues
September 24, 2019 19:13 - 3 minutes - 2.56 MBThis First Time Leader Leadership Brief explains why we should deal with issues within our area of responsibility quickly and effectively before they spiral out of control and become an HR nightmare.
Episode 2: Basics of Leadership
September 20, 2019 13:07 - 18 minutes - 14.4 MBThe Basics of Leadership episode talks about how a new leader should inspire their teams to make people want to come to work, be their best self every day, want to help others. IT's about developing yourself and others to achieve more and grow your career and the careers of those around you. Leaders make impact by being doers and creating teams that are a reflection of your leadership style. They find balance in every situation from being a micro-manager and a hands-off leader. A le...
Episode 1: An Introduction to First Time Leaders Podcast
September 17, 2019 17:42 - 7 minutes - 7.06 MBThis episode is an introduction to the First Time Leader podcast and what you can expect in future podcasts, who I am as your host and discussions and stories from my 30 years in the hotel industry. We discuss what I intend to accomplish from this podcast and who it is for and why you should listen to enhance you leadership skills. Make sure you subscribe to be notified when future episodes are available. You can also find us in Twitter and LinkedIn.