Federal Fridays with ServiceNow (Government)
91 episodes - English - Latest episode: 11 days ago -The ServiceNow Federal Podcast Program is a collection of podcast shows hosted by various ServiceNow experts, featuring professionals in the private and public sectors. Listen to our experts talk about what’s going on at ServiceNow and how we can support Government agencies. Join the conversation!
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Episodes
ServiceNow Federal Forum 2024: Low-Code Approach to Achieve Mission Value
July 03, 2024 18:46 - 30 minutes - 27.8 MBThis session will showcase the experiences of agencies who have successfully delivered custom mission applications using modern tools. Explore how these agencies rapidly developed digital solutions to address unique mission challenges and learn about the high value provided by a low-code approach to app development. Featured Speakers: • Chris Geer, Creator Workflows SC Technical Director, ServiceNow • Howard Pope, Business Owner for ServiceNow Platform, Federal Deposit Insurance Corporatio...
ServiceNow Federal Forum 2024: Elevating and Integrating Service Operations with AI (ITSM + ITOM)
June 28, 2024 13:00 - 34 minutes - 31.6 MBThis session will highlight the importance of unifying ITSM and ITOM on a single platform, with AI to support it. We’ll provide real-world examples of how integrating AI into Service Operations will help you reduce costs and deliver extraordinary employee experiences and productivity. We will explore: deflecting incidents with AI-powered Virtual Agents, identifying anomalies before end users are impacted using AIOps, and improving efficiency with Gen AI tools. And, we’ll share examples of Se...
ServiceNow Federal Forum 2024: Securing Intelligent Transformation with Gen AI
June 21, 2024 13:00 - 46 minutes - 42.3 MBGenerative AI (Gen AI) is already redefining traditional workflows. ChatGPT, Siri, Google Assistant, among others, streamline processes, accelerate productivity, and optimize workflows. In this session, we discussed what’s needed to give employees access to emerging Gen AI tools while ensuring our most critical networks and data remain protected. Featured Speakers: • Gaine Nazareth, Director, Solution Consulting, ServiceNow • Alexis Bonnell, Chief Information Officer, Director of the Digita...
ServiceNow Federal Forum 2024: Elevate Total Experience - A Holistic Approach to Mission Success
June 14, 2024 06:09 - 25 minutes - 23.6 MBEngaged employees create positive experiences for their customers. Leading agencies use the concept of total experience (TX) to unite citizen and employee experiences across channels, creating the best possible outcomes. Listen to this session to learn how to implement TX improvements that fulfill your commitment to innovate, adapt, and prioritize citizen experience, while also supporting employees. Featured Speakers: • Diana Keohane, Senior Manager, Solution Consulting - Federal, ServiceN...
ServiceNow Federal Forum 2024: Trust & Simplicity - How Government Can Lead the Way on AI
June 07, 2024 13:00 - 17 minutes - 16.1 MBWith AI bringing extraordinary opportunities for innovation, the U.S. Federal government faces a leadership imperative. How can the Federal government serve as a catalyst for advancing AI safely – crucial for U.S. global economic leadership and national security? And how are agencies developing and deploying responsible AI to create simple, intuitive interactions that build trust in government and deliver better results for Americans, including in response to Executive Order 14110 on the Saf...
ServiceNow Federal Forum 2024: Seamless Innovation at Scale
May 31, 2024 13:00 - 33 minutes - 30.6 MBAs Federal leaders accelerate time to value for new solutions, building on top of current investments (versus ripping and replacing) is key. Seamless innovation involves smooth integration of new technologies and processes into existing frameworks, fostering a culture of continuous improvement and sustainable innovation at Federal agencies. Listen to this session as we explore a strategic approach to innovation that accelerates progress and maximizes investments in new and legacy technologie...
ServiceNow Federal Forum 2024: Building a Resilient Government with Secure Automation
May 24, 2024 13:00 - 33 minutes - 30.5 MBAutomation plays a key role in supporting the cyber workforce and building operational resiliency. During this session, we emphasized the pivotal role automation, artificial intelligence (AI), and Zero Trust Architectures (ZTA) play in staying a step ahead of sophisticated, evolving cyber threats to deliver resilient government services. Featured Speakers: • Arunkumar (Arun) Iyer, Principal Executive Architect/Field CTO, ServiceNow • Bob Cunningham, Executive Director for Enterprise Comm...
ServiceNow Federal Forum 2024: ServiceNow Keynote
May 17, 2024 13:00 - 37 minutes - 34.8 MBChris Bedi, Chief Digital Information Officer for ServiceNow talks to the power of platforms to unlock digital acceleration. This presentation includes live demos of the ServiceNow platform functionalities illustrating how it supports experience, speed, and AI. Chris is joined by Venice Goodwine, CIO, Department of the Air Force, who talked about how she’s used ServiceNow to build a “coalition of the willing” to transform how IT is managed and how work gets done within the Air Force. Featu...
Inside Software Factories: Government's Innovation Accelerators
December 15, 2023 13:55 - 33 minutes - 31.1 MBSince the launch of the DOD Software Modernization Strategy in 2022, groups across the Department of Defense have accelerated building the capabilities and ecosystem necessary to continuously deliver software to production. These software factories, from the Air Force’s Kessel Run and Kobayashi Maru to the Army Software Factory, are working to build, learn and deploy software at the pace of emerging global and domestic threats. Core to these efforts are practicing DevSecOps, implementing aut...
GovLoop Spotlights: Defining Transformation and How Agencies Can Achieve It
December 08, 2023 14:00 - 49 minutes - 45.1 MBTransformation — it’s a word that’s tossed around in government leadership meetings all the time, but what does it really mean? Is it about process improvements, technology modernization, or workforce changes? All the above? Join us as our government and industry experts define what transformation means for government and walk through examples of agencies that have achieved true transformation. Specifically, you’ll learn: What transformation means in the context of individual roles.How to ge...
Improving Public Sector Customer Experience
December 01, 2023 13:55 - 15 minutes - 13.9 MBImproving Public Sector Customer Experience will focus on how agencies are delivering great customer service and memorable customer experiences. We will cover what is working, what is new and the associated challenges of improving customer experience across the public sector. Delivering great customer service along with seamless customer experiences is paramount. CX needs to be a shared responsibility across the agency with everyone involved in giving citizens the best experience across all ...
Government Customer Experience & Engagement Summit : Culture Track - Employees as Customers
November 17, 2023 13:06 - 34 minutes - 32 MBAn agency’s ability to execute on its mission comes down to the people supporting that mission: the workforce. Without a backbone of human capital with the passion, drive, and innovative force to translate new ideas to reality, any overhaul in customer service delivery falls flat. In this session, experts in customer experience and employee engagement make the case for a holistic approach to CX, starting with the employees, and share their roadmap for success in treating employees as custome...
ServiceNow Government Transformation Series - Veterans Edition: Yolanda Inchauregui, Sr. Manager, Support Account Management Services at ServiceNow
November 10, 2023 13:25 - 18 minutes - 16.7 MBToday's guest is Yolanda Inchauregui, Senior Manager, Support Account Management Services at ServiceNow. Based in Washington DC, Yolanda is a Project and Relationships Manager with over ten years of experience in enhancing processes and key relationships, reducing operating expenses, and eliminating unused resources. Yolanda is focused on the management of diverse teams, relationships, and expectations with record of success in high-pressure environments. She is a producer and presenter o...
Maintaining Control and Visibility with Hyperautomation
November 03, 2023 13:00 - 19 minutes - 17.9 MBAs agencies work to keep pace with the digital expectations of their users – both employees and citizens – hyperautomation may prove to be an effective modernization approach. Hear Gus Pastore, Director, Creator Workflows - US Federal, ServiceNow, explore how hyperautomation is not only achievable, but how it can transform the way organizations operate. See video recording here: link to YouTube See omnystudio.com/listener for privacy information.
ServiceNow Federal Forum 2023: App Showcase- Learn How Government Works Better With ServiceNow
October 27, 2023 12:55 - 33 minutes - 30.6 MBThis session will highlight several applications created by Federal agencies using ServiceNow Creator Workflows. Join us to find out how agencies quickly developed digital solutions to meet their unique mission challenges. Learn how a low code approach provides high value for app development. Featured Speakers: • Chris Geer, Creator Workflows SC Technical Director, ServiceNow • Brian Given, Director, Business Support Division, Federal Emergency Management Agency • Steven Lock-Campbell, Pro...
ServiceNow Federal Forum 2023: Beyond the Mandate- Exceeding Federal Customer Experience Expectations
October 20, 2023 13:00 - 36 minutes - 33.2 MBThe Biden administration’s executive order on transforming customer experience (CX) put people at the center of everything government does. To rethink government service delivery and create lasting change, agencies must take a holistic view, spanning financial, human resources, legal, data, and technology teams; empower employees; create seamless workflows; and more. Join this session to gain variety of perspectives on CX best practices and learn how one agency built constituent trust throug...
ServiceNow Government Transformation Series: David Hegarty, Director, Success Architecture – Federal at ServiceNow
October 13, 2023 12:55 - 19 minutes - 18.1 MBToday's guest is David Hegarty, Director, Success Architecture – Federal at ServiceNow. David is responsible for developing and maintaining C-Level executive relationships to help the client's product adoption and expansion of the ServiceNow platform. He leads a strong team to ensure proper practices, methodologies and tools to best serve their customers and their success. David is also responsible to lead a team of success architects, platform architects, and customer success managers to ...
ServiceNow Government Transformation Series: Nichole Francis Reynolds, VP and Global Head of Government Relations at ServiceNow
October 06, 2023 12:55 - 24 minutes - 22.6 MBToday's guest is Nichole Francis Reynolds, Vice President and Global Head of Government Relations at ServiceNow. In her role, Nichole is responsible to build and manage ServiceNow's global government relations team and budget, and works closely with C-Suite executives. She develops, leads and executes ServiceNow’s global government relations, public policy, advocacy and communications objectives. Nichole's responsibilities also include to develop and lead alignment strategies to help grow ...
ServiceNow Government Transformation Series: Chris Dilley, CTO/Chief Architect – State & Local Government – Higher Education at ServiceNow
September 29, 2023 12:50 - 17 minutes - 15.7 MBToday's guest is Chris Dilley, CTO/Chief Architect – State & Local Government – Higher Education at ServiceNow. Chris is a highly driven business technology executive with a career of positively disrupting and creating organizations that improve the customer/citizen experience, optimize, automate, grow influence, services, and customer satisfaction. He has a proven record of identifying innovative solutions that enable evolution and organizational change to serve both their employees and the...
ServiceNow Government Transformation Series: Herb Thompson, Senior Program Manager – Veteran Programs at ServiceNow
September 22, 2023 12:45 - 14 minutes - 13.7 MBToday's guest is Herb Thompson, Senior Program Manager – Veteran Programs at ServiceNow, where his mission is to grow the veteran talent pool in the ServiceNow ecosystem. Herb is also the author of the best-selling and award-winning book, The Transition Mission, from his perspective as a retired Special Forces (Green Beret) leader. He is the only person in US Army history to have earned the Green Beret and Drill Sergeant of the Year awards. Herb is actively involved in the SkillBridge progr...
ServiceNow Government Transformation Series: Jonathan Alboum, Federal CTO at ServiceNow
September 15, 2023 12:50 - 21 minutes - 19.8 MBToday's guest is Jonathan Alboum, Federal Chief Technology Officer at ServiceNow. In his role with the Federal Government at ServiceNow, Jonathan works with federal agencies to deliver digital workflows that create great experiences and unlock productivity. Prior to ServiceNow, Jonathan was the Public Sector CTO for Veritas Technologies, where he helped government, healthcare, and education organizations manage, secure and identify business value from data on premises or in multi-cloud envir...
ServiceNow Government Transformation Series: Ivy Ryerson, Principal Strategist, ServiceNow
September 08, 2023 12:50 - 15 minutes - 14.5 MBToday's guest is Ivy Ryerson, Principal Strategist - U.S. Federal Inspire Value at ServiceNow. Ivy has over 15 years of experience working with federal and commercial organizations to develop and execute digital transformation and business strategy initiatives that are aligned with policy, business priorities, and risk management programs. In her current role, Ivy is responsible to engage with executives to define and manage bespoke industry-aligned digital transformation advisory engagement...
ServiceNow Federal Forum 2023: Getting the Most out of ATOs
September 01, 2023 12:45 - 33 minutes - 30.5 MBUtilizing and managing an Authority to Operate (ATO) is a common struggle across Federal agencies. In this fireside chat, learn how a unified enterprise ATO helped the Navy and Marine Corps create increased transparency, visibility, and efficiencies inside their agencies. Featured Speakers: • David Perodin, Cloud Security SME, Office of the CISO, ServiceNow • Alex Beachy, Enterprise Account Executive, ServiceNow • Van Chapman, ServiceNow Services, Program Executive Office Digital and En...
ServiceNow Federal Forum 2023: Improve the Total Experience of Employees and Constituents
August 25, 2023 13:00 - 37 minutes - 34.1 MBIn accelerating digital transformation, experience is key, while modern service delivery means anticipating issues before they arise and empowering constituents to quickly get what they need. In this session, we will align those concepts in a Total Experience journey, in which we will discuss utilizing design thinking concepts to define desired outcomes, coming together in a shared vision, driving innovation, and leveraging the breadth of ServiceNow’s capabilities to deliver a transformative...
ServiceNow Federal Forum 2023: Manage and Service Non-IT Assets With ServiceNow
August 18, 2023 13:00 - 31 minutes - 28.4 MBFrom forecasting and acquisition to deployment and maintenance, managing the life cycle of non-IT assets can be a daunting challenge. Disjointed systems, inconsistent processes, and limited data provide insufficient insight and make it difficult to determine costs and spending. Join this session to explore how ServiceNow can provide a powerful solution, with better insight and governance, as well as more effective outcomes for your organization. Featured Speakers: • Kevin Adler Sales Mana...
ServiceNow Federal Forum 2023: The Skills Gold Rush - Mining the Untapped Federal Workforce
August 11, 2023 01:00 - 33 minutes - 30.8 MBToday’s Federal government only leverages a fraction of its current talent because agencies have no way to see the full range of employee experience and expertise. This untapped potential leads to myriad missed opportunities for the workforce, reduces employee engagement, and increases turnover. Agencies need new, innovative, and agile ways to visualize their “workforce gold.” Join this session to learn how to use skills intelligence to power the Federal workforce and create great employee e...
ServiceNow Federal Forum 2023: The Zero Trust Journey: A Roadmap for Success
August 04, 2023 13:00 - 21 minutes - 19.9 MBZero Trust is more than a mandate, it’s a framework and maturity journey. It’s also not achieved with a single technology. During this session, we’ll explore how a platform-based approach, coupled with automation and orchestration, enables agencies to move their Zero Trust plans forward to secure their missions. Featured Speakers: • Ben de Bont Chief Information Security Officer ServiceNow • Ann Dunkin Chief Information Officer Department of Energy • Dr. Kelly Fletcher Chief Information...
ServiceNow Federal Forum 2023: Workforce Wellbeing: How ServiceNow is Helping Agencies Evolve Their Missions and Cultures
July 28, 2023 13:00 - 22 minutes - 20.5 MBEmployee wellness, a major priority even before the pandemic, is now widely considered inseparable from employee effectiveness and efficiency. During this session, we’ll examine how Federal agencies are using digital services to evolve their missions and support employee wellbeing. We will share examples, including a ServiceNow digital partnership with the Department of Defense to support suicide prevention and other sensitive areas of need. Featured Speakers: Kevin Brooks, Field CTO and E...
ServiceNow Federal Forum 2023: Building a Resilient Federal Government
July 21, 2023 13:00 - 29 minutes - 26.8 MBThe business of building a more resilient Federal government is proceeding apace, as the nation assesses the pandemic’s lessons for ensuring that government works under any conditions. Join Federal agency leaders to explore what enhanced technology and expanding digitization mean for government business continuity – and how this continuity helps secure citizen and employee trust. Featured Speakers: Jonathan Alboum, Federal CTO, ServiceNowDonald Remy, Deputy Secretary, Department of Vetera...
ServiceNow Federal Forum 2023: Congressional Spotlight- Working for the Collective Cyber Defense
July 14, 2023 13:00 - 18 minutes - 16.9 MBCybersecurity is everyone’s responsibility, which means that Capitol Hill is taking a hard look at the role legislation can play in our collective defense. This bipartisan congressional panel will discuss what congressional action is needed to ensure a resilient, secure Federal government – from FedRAMP to FISMA, to other critical cyber considerations. It will also review cyber measures passed in the recent National Defense Authorization Act, such as the reauthorization of the National Compu...
ServiceNow Federal Forum 2023: Digital Acceleration: The Next Steps
July 07, 2023 13:00 - 30 minutes - 28 MBDelivering frictionless citizen services, enhancing workforce efficiency, and empowering secure innovation are all part of the Federal digital transformation agenda. What’s next? Join this session to recognize the substantial progress government innovators have made and discuss what agencies can prioritize to accelerate digital transformation and sustain innovation. Featured Speakers: Dan Wallace, Area Vice President – Federal Civilian, ServiceNow Lauren Boas Hayes, Senior Advisor for T...
ServiceNow Federal Forum 2023: CX and EX Integrated: Create Better Outcomes with a Total Experience Strategy
June 30, 2023 13:00 - 29 minutes - 26.8 MBTop priority for Federal leaders: Make government service delivery and operations more human and citizen-centric, taking direction from the President’s Management Agenda and the customer experience Executive Order. This means putting experience first and rearchitecting how work gets done. Agencies must improve all interactions, citizen AND employee, confirming the undeniable link between great citizen experiences and great employee experiences. This session will explore Total Experience (TX)...
ServiceNow Federal Forum 2023: Keynote - Sue Gordon
June 23, 2023 13:00 - 25 minutes - 23.7 MBA 30-year national security leader and former principal deputy director of national intelligence, Sue Gordon joined the 2023 ServiceNow Federal Forum program as this year’s keynote speaker. Being one of the most accomplished leaders in the history of national security, Sue Gordon has led at every level of the intelligence community with roles spanning numerous organizations and disciplines. Listen as Gordon provides an analysis on the future of national security, cyber security, and more. ...
ServiceNow Federal Forum 2023: ServiceNow Executive Welcome & Keynote
June 16, 2023 13:00 - 21 minutes - 19.3 MBServiceNow and Federal innovators are partnering to change how government delivers on its mission. Join ServiceNow executives to discover how we’re accelerating digital transformation so government can better serve the American people. Featured Speakers: Steve Walters, Vice President, US Federal Sales, ServiceNow Nick Tzitzon, Chief Strategy Officer, ServiceNow See video recording here: link to YouTube See omnystudio.com/listener for privacy information.
Mission Possible - Centralizing and simplifying risk management
December 02, 2022 14:00 - 13 minutes - 12.1 MBJoin ServiceNow risk experts Matt Fisher and Hassan Javed as they discuss the evolution of risk management. Acknowledging that risk is becoming increasingly embedded in every facet of the work we do, Matt and Hassan point out how organizations are now looking for a complete, centralized, and simplified picture of risk in order to effectively meet objectives. Tune in as they share insights on how Government agencies can achieve this connected view and proactively manage risk. See omnystudio....
Powering PMA Goals: Workforce
October 21, 2022 13:00 - 29 minutes - 27.2 MBThe President’s Management Agenda (PMA) aims to make every federal job a “good job.” It emphasizes employee engagement at a critical time when many Americans are interacting with government in new ways. It also challenges agency leaders to think differently about recruiting and retention, to look beyond the numbers and build a workforce that reflects the population it serves. In this program we explore the challenges and opportunities to transform the federal workforce and meet or exceed PMA...
Defense One State of the Navy - Supporting the Future Warfighter Today
October 14, 2022 13:00 - 16 minutes - 14.9 MBHear Matt Schmitt, Mission Account Manager, ServiceNow, and Dave McDonald, CIO – Plans and Programs, Naval Computer and Telecommunications Area Master Station, Pacific (NCTAMS PAC), as they explore how the command’s approach to modernization has been evolving to meet mission needs and mandates during the Defense One State of the Navy. McDonald will share how they are navigating the technological as well as culture aspects of modernization. See omnystudio.com/listener for privacy information.
Defense One State of the Army - How a people-first strategy drives recruitment and retention across the Army
October 07, 2022 13:00 - 15 minutes - 13.8 MBFinding, recruiting, and retaining the right talent are top challenges for the Army. Listen as Dan Kunze, Mission Account Manager, ServiceNow, and LTC Kristin Saling, Director of the Commanding General's Innovation Cell, U.S. Army Human Resources Command, discuss how a people-first strategy drives recruitment and retention. See omnystudio.com/listener for privacy information.
How CX Executive Order Changes Things
September 09, 2022 13:00 - 37 minutes - 34.7 MBIn June, 2022, the federal government announced that $100 million from the Technology Modernization Fund will be allocated specifically for projects that improve the citizen experience. The idea, according to the TMF’s board, is to improve the public’s ability to access and manage government services by delivering self-service digital tools and services and improving non-digital channels like customer call centers. Featured Speakers: Jonathan Alboum, Federal CTO & Principal Digital Strategis...
Healthcare IT in Government - Progress & Best Practices
September 02, 2022 13:00 - 59 minutes - 54.4 MBThe pandemic era of the past two years has highlighted the value of health IT. How have agencies been utilizing IT to improve health care and health care services? During this exclusive edition of Federal Executive Forum, you will learn how top government technology executives are meeting the demands of the evolving IT landscape of health care. See omnystudio.com/listener for privacy information.
Mission Possible - Technology to accelerate your workforce
August 26, 2022 13:00 - 9 minutes - 8.49 MBSiloed systems, manual processes, risk exposure, evolving ways of working: these are all challenges the IC faces when it comes to its technology. Tune in as ServiceNow thought leader and head of creator workflows, Gregg Aldana, and IC advisory solution consultant, Tyler Robinson, discuss these common challenges, and the future-forward thinking that’s going to help solve them. See omnystudio.com/listener for privacy information.
Is Your Workforce Ready for the Future
August 19, 2022 13:00 - 18 minutes - 17.1 MBHaving a skilled and capable workforce is essential for mission success. However, attracting, training, and retaining the talent necessary is not easy. In fact, it's getting harder, as increased workloads lead to burnout, falling morale and lower employee engagement scores. What can be done? In this lightning keynote, you will hear from Kevin W. Brooks, Field CTO and Executive Strategist, Defense and National Security, ServiceNow, about strategies to better prepare the workforce of the futur...
ServiceNow Federal Forum 2022 - Accelerating Service Delivery
August 12, 2022 13:00 - 32 minutes - 29.5 MBService delivery has a whole new meaning for Federal agencies thanks to Biden’s new Customer Experience EO. The end goal: eliminate friction in customer interactions with government organizations. This panel session with Robert Brown, Chief Technology Officer at USCIS Office of Information Technology / Management Directorate, Barbara Morton, Deputy Chief Veterans Experience Officer, Department of Veterans Affairs, and Venkatapathi Puvvada, Chief Executive Officer, NetImpact focuses on how go...
ServiceNow Federal Forum 2022 - Diversity and Inclusion
August 05, 2022 13:00 - 35 minutes - 32.1 MBPresident Biden’s recent DEIA EO calls for the Federal workforce to act as a model for diversity and inclusion for organizations across the country. National Science Foundation’s Javier Inclán, GSA’s Traci DiMartini, and US Government Accountability Office’s Zina Daché Merritt, sit down with Karen Pavlin, Chief Equity and Inclusion Officer at ServiceNow at the Federal Forum to speak on cultivating environments of diversity in agencies. See omnystudio.com/listener for privacy information.
ServiceNow Federal Forum 2022 - Congressional Commitment to IT Modernization
July 29, 2022 13:00 - 38 minutes - 34.9 MBAs modernization mandates mount, Federal agencies have big shoes to fill in 2022. Hear Representatives Gerald Connolly, Derek Kilmer, and Jim Langevin address how they plan to support government agencies in executing these mandates, what future modernization efforts need to be achieved, and how to establish a secure and resilient Federal government. See omnystudio.com/listener for privacy information.
ServiceNow Federal Forum 2022 - Embracing Zero Trust for a Resilient Federal Government
July 22, 2022 13:00 - 21 minutes - 19.5 MBAs government leaders envision the future with increased cloud adoption, aging technology, and a higher demand for enabling access to systems via any device especially in this era, they need to ensure their networks and employees stay secure from growing outside threats. In this session, we offer a real-world example of how an agency is modernizing legacy applications and implementing a seamless zero trust cybersecurity strategy to combat these challenges. Hear from Gerald Caron, CIO at the ...
ServiceNow Federal Forum 2022 - The Future of Mission Resiliency
July 15, 2022 13:00 - 25 minutes - 23.1 MBHow can government agencies leverage modern technology to carry out missions of any caliber? Hear from Lt. Gen. Rob Skinner, Director of DISA and Commander of Joint Force Headquarters-Department of Defense Information Network (JFHQ-DODIN), and Nick Tzitzon, Chief Strategy and Corporate Affairs Officer at ServiceNow, explore how to stay ahead of adversaries and reduce operational risk due to digital disruption, the pandemic, and high-profile cyberattacks. See omnystudio.com/listener for priv...
ServiceNow Federal Forum 2022 - Digital Transformation in the Modern Workplace
July 08, 2022 13:00 - 34 minutes - 32 MBTo meet the requirements outlined in the President’s Management Agenda, government organizations must strive to strengthen and empower their workforce. But how do they get there? Hear from this panel of IT leaders from Department of State, Department of Defense Education Activity, and ICF, as they discuss how agencies can adopt hyper-automation technologies to transform the services and systems their employees rely on. See omnystudio.com/listener for privacy information.
ServiceNow Federal Forum 2022 Keynote
July 01, 2022 13:00 - 20 minutes - 18.6 MBIt’s time to transform the future of work. The ServiceNow Platform delivers interoperability across the enterprise, applies hyper-automation, and modernizes legacy systems to strengthen and empower the Federal workforce. Hear from Kevin Haverty, Chief Revenue Officer, ServiceNow as he kicks off ServiceNow Federal Forum 2022. See omnystudio.com/listener for privacy information.
For Zero Trust, You're Not Starting at Zero: Building on Past Security Efforts to Drive Toward Zero Trust
June 24, 2022 13:00 - 17 minutes - 15.9 MBMike Rohde, Deputy CISO – Federal at ServiceNow, and Troy Schneider, President at GovExec 360, discuss how agencies should plot out their Zero Trust journey based on understanding their starting point. They discuss the importance of inventory, visibility, and interaction in realizing the promise of Zero Trust. See omnystudio.com/listener for privacy information.