Sean Erickson: Part 1- Consumer Behaviors & Banking

The Executive Innovation Show

English - February 15, 2017 05:00 - 22 minutes - 10.5 MB - ★★★★★ - 15 ratings
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Previous Episode: Peter Ryan: Global Contact Center Expert

Next Episode: Sean Erickson: Part 2: Manufacturers, Cable & Insurance Trends & Customer Experience

Carrie Chitsey Wells & Sean Erickson talk about how consumer behaviors have changed with the use of technology and increased expectation. They talk about the innovation in global banking and the future of the banking relationship. This is the Part 1 in a two part podcast series.
Sean is a seasoned executive with past leadership roles in Teletech, MCI, Dell, Sitel and Big 5 Consulting.

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