25: How Johns Hopkins University Uses Chatbots to Automate Customer Service w/ Gus Sentementes

Enrollment Growth University: Higher Education

English - January 29, 2018 10:00 - 12 minutes - 17.4 MB - ★★★★★ - 23 ratings
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Previous Episode: 24: How Eastern Washington University Spins Up New Programs in Record Time w/ Dr Scott Gordon

Next Episode: 26: Building a New Brand Architecture at Indiana University w/ Dr. Rob Zinkan

Gus Sentementes, Audience Engagement Manager at Johns Hopkins University discusses how to build your very own chatbot to automate customer service, better assist students, and increase your inquiry generation.